Friends had been with Azamara on a number of occasions. We have been on many cruise ships, but were encouraged by the good reviews. We received no information about the cruise in anyway whatsoever until about 2 days before. Had to ring repeatedly. Very sad to hear Azamazing would not be taking place. It was one of the reasons we chose the cruise. We had 2 days in Rome hotel which was lovely, ...
Instead of looking forward to our cruise, we only had pre-cruise stress due to their new computersystem/website. All (financial) info on their website was incorrect and we were not able to contact anyone by mail or telephone for 7 weeks!
We both work in IT and never have seen such a disastrous implementation of a computersystem, that has obviously not been tested properly. When Azamara's CEO ...
BACKGROUND AND BOTTOM LINE
Avid cruiser, many times with Holland and Cunard.
First time on Azamara and was in a suite. It will be our last. Exceedingly poor value.
THE GOOD
The shore excursions. While they contract with others to do them, they still get some credit for it.
The size of the ship.
The itinerary.
THE BAD
Communication before and after the cruise was ...
Since we'd never sailed with Azamara before, we thought we'd give them a try. We'd seen a few vlogs which impressed us.
We booked in February 2022. The prices - which also included flights from the UK - were very good. We chose a Club Continent Suite. And this included a very generous $1000 onboard credit. Shortly after receiving the confirmation, I spotted that the itinerary was missing the ...
After reading on the Azamara board that.. "the reviews section seems to get a lot of 'one and done's – and that group of posters is always more negative than those who have more experience (with a cruise line, and with cruising in general)" .. I figured I would post my two cents as a multi time Azamara guest and long time cruiser (Celebrity, Azamara and SeaDream) and a "Destination Expert" on ...
We took this cruise for our 25th anniversary, and we had sailed 4 times prior on Azamara 0ver the last few years. The ports all seemed great, so we booked about 8 months in advance.
Shortly before the cruise, between not knowing where the ship would dock, Venice, Ravenna or ?, it was decided that it would sail from Ravenna and Azamara would bus us down to Ravenna from Venice airport, 2.5 hours. ...
We chose to sail with Azamara again after enjoying a wonderful cruise on Pursuit in February 2020 from Buenos Aires to Rio for the carnival. Both the itinerary and ship were first class.
The Croatia Intensive cruise was taken after a cruise in March 2022 from Singapore to Japan was cancelled by the Company.
I emailed Azamara in August 2020 wishing to have confirmation of departure from ...
This was to be our first cruise with Azamara, we were looking forward to a completely different direction and experience, and boy we got that. Initially, our embarkation was changed from Venice to Ravenna, not a problem until we realized that Azamara had no intention of answering one single email. I emailed every department for boarding instructions and where to meet etc. I had to call the US from ...
We arrived to the ship on the time and day of embarkment, But the ship and crew were not ready for embarkment, and they left us all waiting outside for quite a while. After flights, we were tired and ready to be on the ship. When we were finally let on to the ship, we saw that they were still painting the inside, and our rooms were not ready. We were notified before our departure that we must ...
I chose this cruise for its North African itinerary which was changed at the last moment, when Morocco closed its ports to cruise ships. This was probably the biggest factor in my disappointment. I also had very high expectations for this cruise line, based on reviews. However, I found the food in the main dining room to be a real letdown (especially the bread, desserts, and ice cream). The ...