We have cruised over 12 voyages on various cruise lines, including a river cruise and have had varied experiences. We had heard great things about Azamara and we were not disappointed. Yes, the earlier technical glitches were unnerving but thanks to the many loyal Azamara regulars on this site, our concerns were allayed.
While the room was smaller that we expected, we found lots of cubbies to ...
We have cruised about 300 days with many other cruise lines and this was our first cruise with Azamara. We found the staff to be the nicest and most helpful of all the cruise lines we have been with. I have a mobility scooter and they were extremely helpful when I had difficulty getting around. The ship is older and not too accessible. There were high ledges and doors to open that could not ...
This was our first – and last – cruise on Azamara. We’ve been on about 15 cruises on five different cruise lines, but we’ve never had such a miserable experience with a cruise company’s office and corporate personnel before. Apparently, the transition from being a part of Royal Caribbean to independence has been a rocky one. The website almost never worked, and I spent days and hours on hold ...
We were looking for a cruise that included both Barcelona and Gibraltar, and I stumbled upon this itinerary for a Spain Intensive cruise with a cruise line that I hadn’t heard about before. I liked the sound of overnight stays, and a smaller ship, and we were excited to be introduced to Azamara Cruises. The flexible, casual style of cruising really suited us. I loved the basic drink package that ...
So we are 1st time Azamara cruisers. We did enjoy the small ship feel, don’t need all the large ship bells and whistles. It was great being able to sit and eat a meal without a photographer coming to the table asking to take a picture! The Living Room, The Den, and Discoveries bars were perfect for a cocktail before dinner and a night cap before bed. We only went to the Main Dining room and ...
Positives:
The Staff and Crew were excellent and provided excellent customer service.
The food was excellent.
The ship was clean.
Negatives:
The Azamara website nightmare. What guests were put through before boarding is beyond acceptable. We brought every piece of paperwork with us, and Azamara still could not reconcile the Special Dinner Package I purchased before boarding- I had ...
We have been cruising since 1985 and have cruised on Royal Caribbean, Princess, Celebrity, Regent, Norwegian, Oceania and Viking River cruises. All have their pluses but we find Azamara Cruises to fit us best for several reasons. The staff on all Azamara ships are service-oriented, friendly and courteous. The size of their ships allow for docking in central locations and minimizing long and ...
We chose this cruise because of the itinerary and because we’ve travelled before on an “R” class ship (one of Oceania’s). We travelled from New Zealand to London to see friends after 3 years of covid lockdown separation. Having been caught out by travelling to the port on embarkation day in the past we built a day into our itinerary to get from London to Bordeaux. This worked in our favour as the ...
The sail-in to Sevilla, Spain alone was worth the trip. We were so very lucky with the weather too, not a drop of rain the entire time.
Unfortunately, Azamara's service has declined and no longer offers what once was a family and familiar atmosphere. The familiar "Welcome aboard/Home" greetings are gone. Most staff (wait and bar staff being the exception) just go through the motions. Hard to ...
We picked this cruise because of the itinerary.
The ship is old but very beautiful, food was excellent and the service was wonderful. Every crew member did everything possible to make sure our experience was top rated. The ports of call were mostly interesting, especially Bordeaux, Bilbao (the Rioja region) Porto and Lisbon. We prefer the Azamara small ship experience due to the personal ...