Azamara Luxury Cruises Reviews

view of Atlantic and Caribbean in Virgin Gorda
Photo Credit: jgnova
Harbor in Guadeloupe
Photo Credit: jgnova
Pier in Mayreau
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Ship at anchor in Virgin Gorda
Photo Credit: jgnova
Cruiser Rating
4.2
Very Good
1,707 reviews

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1-10 of 42 Azamara Luxury Cruises Reviews


This Was Not Enjoyable Cruising

Review for a Africa Cruise on Azamara Pursuit

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sunhat123
6-10 Cruises • Age 70s

We spent 18 nights aboard Pursuit from Cape Town to Las Palmas, Gran Canaria. The ship had a serious gastrointestinal infection aboard that was badly mishandled by Pursuit's crew. In the weeks since our disembarkation social media is reporting the gastrointestinal issues were related to South African bottled water, and after that water supply was replaced by Spanish water all returned to normal. ...
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Sail Date: February 2024

Cabin Type: Club Veranda Plus Stateroom


Totally let down and no accountability

Review for a Africa Cruise on Azamara Pursuit

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disgruntled2024
10+ Cruises • Age 50s

We chose this cruise as a celebration for my partner's special birthday. A couple of hours before boarding we found out that the ship had a very bad problem with Norovirus and was in a red state of alert. We were not advised of this by Azamara but discovered this on social media. We were not given the option not to board so would lose our money if we didnt. The embarkation process was chaotic ...
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Sail Date: February 2024

Cabin Type: Club Veranda Stateroom


Guest Relations Department is THE worst!

Review for a Mediterranean Cruise on Azamara Pursuit

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NomadCruiser
10+ Cruises • Age 60s

Ship was fine. Food was pretty good, some hits, some misses. Excursions were well organized, and for the most part, the local guides were quite good. Service in the cabin and bars was excellent. Some restaurants and stations had better servers than others. Internet was the worst of any cruise ship I have been on. Guest relations is where the ship totally fails. Azamara needs to clean house ...
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Sail Date: October 2023

Cabin Type: Club Continent Suite


Terrible Customer Service

Review for a Europe - Eastern Mediterranean Cruise on Azamara Quest

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SPCruiser654321
2-5 Cruises • Age 60s

The ship was very nice and the staff on board were fantastic. The pool was much too small for the number of people on the ship. The restaurants were all very good. Without the issue I am going to address I would have given a rating of 4.5 out of 5. My major complaint and what puts a very bad taste in my mouth for this cruise line is the customer service after the cruise. I paid $250.00 U.S. (I am ...
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Sail Date: August 2023

Cabin Type: Club Ocean Suite


Azamara is disorganized and unpleasant

Review for a Baltic Sea Cruise on Azamara Pursuit

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Avanti12
10+ Cruises • Age 60s

I chose this cruise because the itinerary looked good and azamara was owned by Royal Caribbean but was higher end. This by far is the absolute worst cruise comyI have been on. I have gone on many Princess, royal caribbean, Norwegian and celebrity cruises without any complaints. Issues with Azamara began prior to the cruise. Azamara lost all their information of my fully paid cruise, hotel ...
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Sail Date: August 2023

Cabin Type: Club Oceanview Stateroom


Disappointed

Review for a Europe - Eastern Mediterranean Cruise on Azamara Quest

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Jerm85
6-10 Cruises • Age 30s

Second time travelling with Azamara (first since the takeover and what a difference between products. The crappy service started right from the arrival at Istanbul Airport. We had booked airport transfers through Azamara only to figure out for ourselves after waiting for an hour and numerous calls to their non existent ‘emergency’ help desk that they had not booked them so we had to catch a $70 ...
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Sail Date: July 2023

Cabin Type: Club Oceanview Stateroom


It Was TERRIBLE, Never Again!

Review for a Baltic Sea Cruise on Azamara Pursuit

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New2Fun
10+ Cruises • Age 60s

Azamara, simply was not an elite criuse adventure. Their customer service was terrible from the start, no one waiting to pick us up or to help with lost luggage etc. The food overall was not good. The ship was 21 years old, sold 4 times and showed it. I do have a few pictures to show it. They were very disorganized, even giving us the wrong luggage tags on departure. We took all our luggage ...
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Sail Date: June 2023

Cabin Type: Club Veranda Plus Stateroom


Overall Disappointing Experience - NEVER AGAIN

Review for a Baltic Sea Cruise on Azamara Pursuit

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NorthernCACruisers
10+ Cruises • Age 70s

Positives: The Staff and Crew were excellent and provided excellent customer service. The food was excellent. The ship was clean. Negatives: The Azamara website nightmare. What guests were put through before boarding is beyond acceptable. We brought every piece of paperwork with us, and Azamara still could not reconcile the Special Dinner Package I purchased before boarding- I had ...
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Sail Date: May 2023

Cabin Type: Club Veranda Stateroom


HORRIBLE

Review for a Europe - Eastern Mediterranean Cruise on Azamara Pursuit

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ScarpeGirl
6-10 Cruises • Age 50s

Azamara's tech upgrade is a nightmare. You cannot log into your record, even though they say that they are working on those pax within 30 days. Nope. After 4 hours on hold, I finally got a person who only abandoned the call. To add insult to injury I was beyond polite to her and never raised my voice. The upgrade wasn't her fault. However leaving my call was! The enormous headache is so ...
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Sail Date: April 2023

Cabin Type: Club Veranda Stateroom


Great cruise but shore service is awful

Review for a Europe - Eastern Mediterranean Cruise on Azamara Quest

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Scotcruiser90
10+ Cruises • Age 30s

Food was great as was our cabin. The team onboard were generally very good. Entertainment was great until the Cruise Directors would sing and then it was dire - but some people seemed to enjoy it. Dj Connor was brilliant and we were usually last to leave at night. Being able to enjoy dinner at the back of the ship and eat outdoors was a real plus and we toom advantage of that when we could. ...
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Sail Date: April 2022

Cabin Type: Club Ocean Suite


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