We went on an Azamara cruise of the Mediterranean before Covid and really enjoyed it. However, we were very disappointed in the food on this cruise with the exception of the desserts - they were great! We fought with Azamara throughout the cruise trying to get credit for our full onboard credit. They did get it fixed in the end, but it was a major hassle.
The entertainment was worse than ...
This was our first – and last – cruise on Azamara. We’ve been on about 15 cruises on five different cruise lines, but we’ve never had such a miserable experience with a cruise company’s office and corporate personnel before. Apparently, the transition from being a part of Royal Caribbean to independence has been a rocky one. The website almost never worked, and I spent days and hours on hold ...
For the most part, we enjoy Azamara, and this was our third, and likely our last, cruise with them. PROS: The onboarding and offboarding processes both went very smoothly. The life boat drill was short and perfect. Overall, the ship is clean, our cabin was nice, and the staff is mostly very accommodating. CONS: No champagne service offered during onboarding this trip. The only high end wines ...
We chose this cruise because it was very well priced on Vacations to Go and we liked the ports. Trouble was, we didn't leave from Venice but Chioggia. So we had to drag our bags from Marco Polo airport a LONG way to a bus to take us to Chioggia and we had to pay, ourselves, for the bus transfers.
Azamara redid their whole computer system in the weeks before we were departing so we could NEVER ...
Pre-Cruise - 3 destinations changed with no reduction in price. Complained to Azamara before we set off and were only given $300 onboard credit as compensation.
Check-In - Some sort of IT failure meant we couldn’t check in for 3 hrs. When IT system came back, even though we’d checked in online pre-cruise, the process of checking paperwork and taking photos etc. took a long time. No drinks, even ...
The Cruise was good, the ship is tired, the staff were great but they were no better than our experiences on Celebrity. In fact we felt the dining room staff on Celebrity were more attentive. The drinks policey did not really fit in with us, the wines were flat bottomed and cheap, we upgraded to the ultimate package but still had to pay $$$ for a port, which to me is ridiculous. The included ...
Hello swigso, I'm sorry you didn't enjoy your cruise on the Azamara Journey. It sounds like we aren't a good match for you.
We wish you many future cruises on Celebrity, our big-sister...
We selected this cruise because of its terrific itinerary. The ship in fact was only at sea for one night out of the eleven. Highlights were the evening at Ephesus arranged by Azamara, sailing into Santorini and Kotor, and the port of Dubrovnik. Food during the cruise was generally excellent with the best cuisine in the specialty restaurants. There were certain things that detracted from ...
We chose this cruise because we were asked to cancel a previous cruise with Oceania which was over-booked! We had a problem finding a cruise at such a late date. We thought that Azamara would be a good bet as it is supposed to be a 6-star cruise ship, having previously been on Oceania and Seabourn we had great hopes but unfortunately were were disappointed. The stateroom and especially the ...
We loved this cruise mostly because of the ports of call. The cabin was great as was our cablin attendant, Andre. However the food is only mediocre and the majority of the crew do not seem very happy. They force a greeting but seem put out when you ask for anything. We had four 18-20 year olds with us and they were treated quite poorly by the crew. Our friend's cabin attendant would knock on ...
Chose this cruise primarily for the itinerary, and it did not disappoint. Sailed from Rome and stopped at Sorrento, Amalfi, Taormina (Sicily), Mykonos, and Santorini before ending in Athens. So many choices for Sorrento and Amalfi.
We did a small boat tour to Capri, which was excellent at Sorrento. Did not book through Azamara as we did not like any of their choices and they were very over ...