Positives:
The Staff and Crew were excellent and provided excellent customer service.
The food was excellent.
The ship was clean.
Negatives:
The Azamara website nightmare. What guests were put through before boarding is beyond acceptable. We brought every piece of paperwork with us, and Azamara still could not reconcile the Special Dinner Package I purchased before boarding- I had ...
On the first day of the cruise (October 28), my mother was giving my son a shower and he had found a piece of broken glass on the shower floor, picked it up and gave it to her. My son is 15 months old - if he stepped on the glass or ate it, my son could have been seriously injured. They moved my mother and son to a different room where the shower did not work and they had life boats in front of ...
We prior had cruises with the Quest, and had a desire to see a Grand Prix. But, Azamara is engaging in gouging their guests. The price of the Grand Prix excursion was $299.00 pp for two days admission. We had to walk to the event ourselves, and Azamara issued us tickets which showed a price of 66 euros ($66.00) This is ticket scalping. We complained onboard, and a month later(after research) ...
Previously sailed on Azamara, in spite of last year's 'refurbishment' (all very surface) the ship is dated, cabins small, shower tiny, wait staff brusque, food just okay, not a luxury or sub-luxury experience. This ship is truly not worth the cost, Viking Ocean and Oceana are light years better in every way. Celebrity and Royal Caribbean are better for much less money.
Cruise Director was ...
Rip Off - Imagine this is a luxury cruise which charges $29.95/day for Internet
Additionally, they charge $30 for the Specialty Restaurant PER PERSON
We have been on several luxury and non Luxury cruises and none charged for the specialty restaurants.
We would definitely not recommend Azamara Cruise Lines to anyone.
The only reason we chose Azamara Cruise Lines is because of the good ...
This was the Monaco Grand Prix cruise. We were planning to take SilverSea but their cruise was too long. The Quest was billed as a 5 star ship, so we had high, unfulfilled expectations.
Not withstanding an alleged recent rehab, the ship looked old and run down. Our displeasure began with boarding when we were moved from pilar to post around the ship in Nice for health forms at one station, ...