Azamara Caribbean Cruise Reviews

Kochi
Photo Credit: Paul1900
Kyoto
Photo Credit: Paul1900
Cultural evening
Photo Credit: Paul1900
Tori gates Kyoto
Photo Credit: Hampshire Mary
Cruiser Rating
4.2
Very Good
257 reviews

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1-10 of 11 Azamara Caribbean Cruise Reviews


Less Than Luxurious

Review for a Caribbean - Eastern Cruise on Azamara Onward

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Lorac08
2-5 Cruises • Age 70s

I chose this 12-day Azamara Onward cruise at the recommendation of friends who have previously traveled with Azamara, and because of its reputation as a luxury line. Sadly, this was not my experience. Pre-departure information was not sent by email as promised (other cruises that I have been on mail luggage tags, etc.). I finally called customer service and was told that the info was emailed to ...
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Sail Date: November 2023


Cuba great, ship not so much

Review for a Cuba Cruise on Azamara Journey

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Tampa teacher
6-10 Cruises • Age 70s

We picked Azamara because of the itinerary: three ports in Cuba. The price was high, but it was billed as a "premium line" so we thought the cost would be worth the experience. We loved Cuba; I had arranged private guides through FerTours (hats off to Alex!) in Havana and Cienfuegos and through Out of the Box tours in Santiago (Lisandra did an excellent job). In all three cities we traveled in ...
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Sail Date: January 2019

Cabin Type: Club Oceanview Stateroom (obstructed view)


Not what I expected from Azamara

Review for a Cuba Cruise on Azamara Journey

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MarilynA
10+ Cruises • Age 80s

I am a solo traveler who chose this cruise strictly because of the itinerary, a Cuba-intensive one. My previous cruising experiences have all been with Regent, Crystal, and Silversea. I did not expect the same level of service and amenities I have experienced with Crystal and Silversea, but I did not expect to be met with a stateroom (8025) that was frankly filthy and in need of deep cleaning as ...
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Sail Date: November 2018

Cabin Type: Club Deluxe Veranda Stateroom


Poor entertainment, little understanding of dietary needs

Review for a Cuba Cruise on Azamara Journey

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JuniorsHols003
10+ Cruises • Age 60s

This was our first time on Azamara and we chose it because of the itinerary and because we wanted to try the brand. We are regular cruisers having done it many times on many different ships. Firstly the good bits. Our club continent suite butler and the other room attendants were excellent. Very efficient, friendly and provided us with moments of great humour. We enjoyed having access to ...
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Sail Date: November 2018

Cabin Type: Club Continent Suite


Poor Accounting practices.

Review for a Transatlantic Cruise on Azamara Quest

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Tlorac
10+ Cruises • Age 70s

We really enjoyed our first cruise with Azamara but boy it sure has left a bad taste. On returning home to Australia we checked our bank account and noticed an unauthorised deduction of over $400 AU dollars. Numerous phone calls and promises to replace the money..that they admit should have never been taken from our account in the first place...we are still waiting. They have repaid 2 ...
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Response from BonnieM, CBO - Azamara Club Cruises

Hi Tlorac, I'm sorry for that error. Perhaps there was a misunderstanding over tours purchased onboard? Without knowing the details it's hard to speculate, but I certainly do apologize for...

Sail Date: November 2017

Cabin Type: Club Veranda Stateroom


Not up to Azamara Standards

Review for a Caribbean - Eastern Cruise on Azamara Quest

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dossbig
10+ Cruises • Age 20s

We have cruised on Azamara at least 5 time prior to this cruise so we had a level of expectation. It was not met in many respects. Since Azamara had a promotion on the air flights they booked our arrival to the San Juan airport for a 5:49 PM arrival. By the time we got our bags and a taxi it was around 7 PM when we got to the ship which was scheduled to leave at 9 PM. At the doc there were ...
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Sail Date: December 2016

Cabin Type: Club Deluxe Veranda Stateroom


Disappointing

Review for a Caribbean - Eastern Cruise on Azamara Quest

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Keefy
10+ Cruises • Age 70s

We have travelled many times on Azamara, this was so looked forward to and disappointed on so many fronts. The worst was the Amazing evening, it was dreadful.The blurb said we would be met by stilt walkers and proceed carnival style to a folkloric evening, returning to the ship singing carols. Wrong on all counts. We were left to walk to the end of the pier for a performance by a ...
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Sail Date: December 2016

Cabin Type: Club Deluxe Veranda Stateroom


Not Really Upscale

Review for a Caribbean - All Cruise on Azamara Journey

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regtir
10+ Cruises • Age 80s

First of all, the crew was outstanding and also the entertainment, with the exception of the "amazing evening" which was far below average. The food was good, although on two occasions, when my wife ordered from the menu, she was told that the item was not available. We did not go on any ship excursions so I cannot comment in this area. They ship itself was well-maintained, the elevators ...
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Sail Date: March 2016

Cabin Type: Club Oceanview Stateroom


Hidden West Indies

Review for a Caribbean - Eastern Cruise on Azamara Journey

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kathykenn
10+ Cruises • Age 70s

We just returned from an 11 day cruise on the Azamara Journey. The ship had come out of dry dock prematurely. The company allegedly allowed only 2 weeks to do a complete overhaul. There were weather issues and allegedly supplier problems. We waited 5 hours at the terminal for " polishing" We finally got to our cabin only to find varnish fumes, wet varnish, no rod in the closet, tv not working and ...
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Sail Date: January 2016

Cabin Type: Club Oceanview Stateroom (obstructed view)


Few Things Done Well, Most Things Badly

Review for a Panama Canal & Central America Cruise on Azamara Journey

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JanandBill
6-10 Cruises • Age 80s

Panama Canal cruise from Caldera, Costa Rica to Miami. Done well - Good food, especially specialty restaurants. Wait staff excellent. - Suite cabins well appointed, though drawer space limited. - Ship attractive, well laid out, quite luxurious. Cabin staff excellent. - Overnight in New Orleans good idea. Done badly - Web site hard to ...
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Sail Date: March 2015

Cabin Type: Club Continent Suite


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