Our friends chose this cruise to ensure we got some 'winter' sunshine and it was part of a slightly longer hotel and cruise stay. The cruise could have easily been so much better with a little bit of organisation. The embarkation was disorganised and some people were left in a holding area for no apparent reason. We arrived with our friends (2 groups of 2) and we were guided to 2 different check ...
We chose this cruise as we had originally booked a south Africa cruise which was cancelled due to COVID. We moved it to the following year and when it was getting near to time to pay covid was raging through South Africa. Azmara said they were still going ahead with the cruise but being OAP we did not want to put ourselves at risk by going. We told either lose £600 deposit or book another ...
Pre-Cruise - 3 destinations changed with no reduction in price. Complained to Azamara before we set off and were only given $300 onboard credit as compensation.
Check-In - Some sort of IT failure meant we couldn’t check in for 3 hrs. When IT system came back, even though we’d checked in online pre-cruise, the process of checking paperwork and taking photos etc. took a long time. No drinks, even ...