I chose this cruise because the itinerary looked good and azamara was owned by Royal Caribbean but was higher end.
This by far is the absolute worst cruise comyI have been on. I have gone on many Princess, royal caribbean, Norwegian and celebrity cruises without any complaints.
Issues with Azamara began prior to the cruise. Azamara lost all their information of my fully paid cruise, hotel ...
Azamara, simply was not an elite criuse adventure. Their customer service was terrible from the start, no one waiting to pick us up or to help with lost luggage etc. The food overall was not good. The ship was 21 years old, sold 4 times and showed it. I do have a few pictures to show it. They were very disorganized, even giving us the wrong luggage tags on departure. We took all our luggage ...
Positives:
The Staff and Crew were excellent and provided excellent customer service.
The food was excellent.
The ship was clean.
Negatives:
The Azamara website nightmare. What guests were put through before boarding is beyond acceptable. We brought every piece of paperwork with us, and Azamara still could not reconcile the Special Dinner Package I purchased before boarding- I had ...
I chose this cruise since I have sailed with the cruise line since 2007. Every cruise has been sensational!
Having sailed on the Adonia I was looking forward to see the changes that Azamara had made.
I was so excited to sail on the Pursuit and the wonderful itinerary including Iceland. It was wonderful to see so many of the crew that had been brought over from the other ships. That is ...
Hi shutterbug29, I'm sorry you were disappointed. Sometimes with the first sailings of a new ship in a fleet there are still some kinks to work out.
I hope you'll come back and sail with us...
Sail Date: August 2018
Cabin Type: Club Oceanview Stateroom (obstructed view)
This was an outstanding cruise! We picked this cruise for 2 reasons: the itinerary and our previous pleasant experiences with Azamara. We were not disappointed.
We were traveling with friends; this was their first cruise in many years. They were also very impressed and pleased.
The refurbished Quest is gorgeous, particularly the re-purposed Living Room. I think it was our favorite place ...