We booked this cruise to get a comparison of our extensive experience with Viking. We’d lost our affinity for Viking due to a nasty situation regarding a cancelled cruise credit due us. So, we felt Azamara might be our next logical choice to try.
Embarkation: We landed at 7:00 am in London, waited in a crowded seating area for other passengers to board a bus to Southampton. That was okay, but ...
An unusual itinerary and a keen price.. The itinerary from which we booked showed arrival in Greenwich on 9th September at 1.15pm tendered. The ship was late and the tendering procedure using local tenders was appalling. The tender journey was short (approximately 5 minutes)but the one tender provided took 30 or 40 minutes to make a round trip. The result was that a huge line built up and we did ...
We chose this cruise specifically for the 3 full days in St. Petersburg.
What we liked:
--easy getting on board
--smaller ship, easier to get off for excursions (other than first day in StP which is due to customs) and you are stopped as close to the city as possible, this is great
--self laundry available at no cost and soap provided
--entertainment was good
--cabin service ...
We chose this cruise for the ports visited, The Cruise ship for the passenger size and a Balcony Stateroom for watching the world go by.
Firstly the ports we visited were all great. some were via tender boat and others berthed close to town.
On this cruise the embarkation process took such a long time with the ports telling us we would commence boarding at 11:30am when in fact it was ...
We cruised the Baltic ports at the end of June on Journey. Previously we had sailed on Quest in Feb 2016, both ships being identical helped in navigating our way around. Both ships have been upgraded since and I was slightly disappointed that the BEIGE look in the cabins dominated, the heavy chairs in the dining room were ridiculously heavy and I needed help in getting closer to the table to ...
Title says it all. It is nowhere near as good as a Vikings Ocean Cruise. The ship is old has outdated decor (early Renaissance?) which is dark and dreary. The rugs are almost warn out. On the 7th floor starboard the hallway rug has a severe stain running the complete length of it which looks like there had been a sewage overflow on the cabin side of the rug.
The intenet package was impossible ...
We took our first Azamara cruise in March of 2016 on Quest, on it's last voyage before going into drydock to be refurbished. Because of inconveniences (!!) and the itinerary having been shortened, the company compensated us and also offered incentives for a future cruise. Thanks offer was hard to resist so we chose this itinerary, which fit our schedule.
The Journey's overhaul made huge ...
We booked this cruise because of the PerryGolf option. I did a lot of reading about Azamara on Cruise Critic beforehand, and perhaps based on its enthusiasts, my expectations were too high.
The service was good, but not what I would consider outstanding; it was about the same as we received on other lines. We did not experience the extra interaction or friendliness I read about on the Azamara ...
Hello Hiccups and thank you for the review.
I am sorry you were disappointed with your first cruise with us, but thrilled you've booked another so we'll have a second chance to impress you....
Unfortunately this cruise did not meet my expectations. The food was average....no noteworthy meals. The service was good but the customer service staff and excursion staff was poor and lacking personality. Frankly, I wish I could get my money back and spend more for a better experience.
3 stars. Everything was adequate - neither more or less. For the money, I was hoping for more. I do not ...
Ouch Suzanne! We are used to getting excellent marks on our staff, service, restaurants, food, entertainment and activities...so I'm quite surprised by how unhappy you were.
Wishing you happy...
I learned that cruises are not a good way to see places...you only see a glimpse. Azamara was okay. The waiter service was good. Food was okay...never had a great meal. Everything was average. Customer service desk was poor and unimpressive. Lacking knowledge and unimpressive personalities. Excursions were not especially impressive either. Little knowledge of local sights. I won't go on an ...