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14 Azamara Africa Cruise Reviews

Did the immersive African Cape cruise Fe 2020. Booked it for 2 significant life anniversaries Boutique six star so didnt. Mind paying more, WHAT A LET DOWN Tired old ship with worn out carpets and furniture in public areas. ... Read More
Did the immersive African Cape cruise Fe 2020. Booked it for 2 significant life anniversaries Boutique six star so didnt. Mind paying more, WHAT A LET DOWN Tired old ship with worn out carpets and furniture in public areas. Cabins compact not boutique. They said bathrooms were small - too right they were about the same size as an aircraft toilet. You couldn’t bend down in the shower unless you stuck your rear end out of the shower curtain. { no glass cubicle too small ) We’ve been on pads of cruises and had better for less Food was good and on the upside it’s small and not rammed with passengers but on sea days you were struggling for sun bed space which despite a polic6 saying they couldn’t be retained or reserved this was not enforced so lots of books and towels had a good days sunbathing whilst their owners were elsewhere Entertainment not good in fact on sea days we spent most of the time in our cabin due to the aforementioned sun bed issue watching very outdated films or CNN back to back - yippeee ! Wi fi was about 150 dollars for the cruise so we sacked that. Land tours wer3 equally extortionate mostly consisting of long days on safari so we sacked them as well Tge itinary ( cape of Africa Cape Town Richards bay Durban port Elizabeth ) was spoiled by constant warnings about safety and the possibility of getting robbed. Complimentary buses took you to shopping centre. - really immersive. - don’t think so! Goodness knows why folks like Azamara in our view ( and we are both well travelled and well cruised ) its an overpriced mediocre overblown overrated little boat. We’ve been on much better for less not value boutique or six star. Put us off cruising again. Read Less
Sail Date February 2020
I just want to make a couple of points in comparison of these two lines as many on board have sailed on both lines. As a matter of fact just over one month prior I did a 31 day "Around Australia Circumnavigation with New Guinea, ... Read More
I just want to make a couple of points in comparison of these two lines as many on board have sailed on both lines. As a matter of fact just over one month prior I did a 31 day "Around Australia Circumnavigation with New Guinea, Bali, Komodo Island on the Oceania R-Class 1. I am not loyal cruise ship passenger. My priorities are first the itinerary, then the quality of the ship/ line closely behind. Oceania has had my earlier preferred rating. I have sailed on RCL, Holland, Celebrity, Oceania, Norwegian in the past. I will say my bias is to value, not overall price. I cruise on average on 14-31 day sailings. 2. I am a sophisticated traveller, not a vacationer, I work in/ own/ manage a Real Estate Development company and the other half to a lawyer who travels with me. 3. If you cannot tell the difference between Sea Island Cotton and Egyptian Broadcloth I feel this review is not for you. Important Differences Between Oceania vs Azamara Quest. R- Class ships. 1. Internet - Oceania is Free - Azamara is punitive and expensive by any standards - Not to Oceania. 2. In - Cabin Entertainment: Oceania has over 100+ Free On Demand movies - Azamara again is outrageous Hotel priced PPV movies - Nod to Oceania 3. Specialty Dining: Oceania has two FREE specialty dining per sailing and are exceptional - Azamara charges a Fee - Nod to Oceania 4. Outside Grill: Oceania has a Surf and Turf Lobster with Filet of Beef on a Ciabata Bun everyday, Azamara with Nachos and burgers - Nod to Oceania. 5. Grand Dining Room: Azamara is slightly better here with more choices, quality of the beef product superior to Oceania and the staff on this sailing was exceptional - Nod to Azamara Quest 6. Upstairs Buffet Dining: Well I will say this, I rarely eat in the buffet as I cannot stand the Herd Mentality and getting run over by a 90 year old grandmother behaving worse than a Brazillian at Disney World. However that being said, I did eat there twice on a 26 day cruises. - Oceania has Lobster everyday - Nod to Oceania 7. Ships are Identical and from the prior Renaissance Cruise Line - Push 8. Entertainment was Better on Oceania, not much however and that too is objective 9. Guest Lecturers: Oceania is far superior 10. Alcohol: Well this is where they Separate. Azamara regular brands for me were just fine, however there were a few Amarula's and Drambuie that padded the bill on Azamara. Oceania is an expensive proposition with various packages. - Nod to Azamara Wines: The house paid wine on Oceania is garbage, truly, high in acidity, poor quality and way overpriced for the pour and frankly the experience. Stay away from Oceania House Wines - Wines on Azamara were far superior. South African, Californian, Italian, Chilean, all of very good quality. Nod to Azamara 11. Friendliness of Staff: Overall and not on a individual basis, Azamara was much better than Oceania. 12. Shore Excursions: Slight Nod to Oceania, just more of them. Azamara Excursion staff however was exceptional. 13. Country Club or I call it The Blazer Effect: I can count a level of civility on a cruise by the number of blazers worn by men in the dining room. Likewise for stylish dresses on women. Standards have dropped substantially as more school teachers with puffed up 401K's or I call them the FANG group of senior vacationer. They started cruising at 65 and have 20 cruises under their belt in 5 years. Enough said on that, however I have really begun over the years to discount their reviews as they eat all their meals out at Denny's. Oh the days when cruising was Glamorous. Long Gone. Today's seniors in plaid shirts and women in Legging abound. My final Score and I am sure I know I am missing a few and if able to edit I will do so. A Toss Up - With a slight tilt for to Oceania, because I am not large drinker. However, based on price, destinations I have no problem recommending both lines. You literally need an excel spreadsheet to factor in all the Free stuff on Oceania, vs all the included items such as alcohol on Azamara. Offset that by the outrageous internet pricing on Azamara, I mean really, their pricing is like from the year 2000, and the lack of movies on demand or if they could even place more movies on their own in-house TV channels is simply lazy. Cheers to All Read Less
Sail Date February 2020
This 26 night cruise started in Cape Town and was to end in Dubai. Sadly Corona Virus decided to intervene which resulted in the cruise missing many ports of call and a premature ending in Muscat which was not a planned port of call. Many ... Read More
This 26 night cruise started in Cape Town and was to end in Dubai. Sadly Corona Virus decided to intervene which resulted in the cruise missing many ports of call and a premature ending in Muscat which was not a planned port of call. Many countries refused us entry due to the fear of cruise ships being floating Petri dishes. There was a daily update from the Captain regarding our situation and this also changed daily. Ultimately the only country willing to accept us was Oman so we were forced to disembark there early. This resulted in 700 passengers having to find alternative travel arrangements home and get visas to enter Oman all this while floating at sea in a completely different time zone to many of our homes. The staff of Quest were exceptional during this very stressful time. They set up laptops and sat individually with passengers helping them get their visas. They gave access to phones to contact travel agents and all the while remained patient, helpful and positive. My only disappointment was the lack of assistance once we were delivered to the airport. We arrived at the airport at 5.30am to find our flight had been cancelled by Omani Air. We were not the only ones to experience this and as Azamara had disembarked us in an unscheduled foreign port I would have thought they had a duty of care to ensure we got away safety. The staff of Omani Air were not helpful at all and in fact lied to us. They expected us to stay in Muscat until their next flight to our destination left in 2 days time. In the end we found an agent at the airport and paid another $4000 to get home. This of course was no fault of Azamara’s but we did feel a little dumped. The experience on the ship itself was excellent. Embarkation was swift and efficient. Quest is a little tired but this did not disappoint us. We had a balcony plus cabin at the front of the ship and as we had read the reviews we new the bathroom was small. We were happy with the size of the room and bathroom. Seriously how much time do you spend in the bathroom anyway? The cabin stewards were friendly and kept the cabin clean. It was my birthday on the second day and found our room decorated with a birthday banner and hanging decorations when we arrived back in the afternoon. We dined most nights in the main dining room and found the food excellent. Great selection every night and considering the cruise was 26 nights the variety just kept on coming. I have read some reviews where they complain about the size of the meals. We could not complain at all. Considering there are 4 courses I could not imagine coming away from a meal without feeling full. We rarely ate dessert because we couldn’t fit another mouthful in. The staff in most areas of the MDR were amazing although on a few nights the wait for service was very long and we were not sure whether it was because of staff being overworked or just not up to speed. Whilst we did go to the MDR for breakfast on a couple of occasions (fabulous fillet steak and eggs) we usually went to Windows cafe for breakfast. Freshly made eggs to order were a wonderful start to the day. With a late breakfast most days we only ever had lunch on a couple of occasions but the buffet lunch did seem popular. We didn’t have dinner in the buffet at all so can’t comment. We had room service twice for dinner and found it excellent especially given you could order off the MDR menu if ordering during its operating hours. On the whole we found the included drinks quite adequate. Whilst we did not enjoy all the wines we were able to just try something else. It really is about personal taste and with the change in wines daily you could usually find something to enjoy. We did the specialty restaurant Prime C 3 times as this was included in our package. We could also have done the Italian restaurant but we are steak lovers. Our first visit was fabulous but the next 2 pretty disappointing. The steak was just OK and I guess we expected something more exceptional. Due to not being allowed entry into many ports we had a lot of sea days consecutively. We spent a lot of time reading in the living room and we would have pre dinner drinks with other passengers there each night. The waiters here were the best onboard. When we booked this cruise we thought that as drinks were included they would be slow to serve to try and save money. This was not the case at all. Service was always quick and friendly. You were never left thirsty. You could also get snacks there during the day and pre dinner hors d’oeuvre from 5pm. We always looked forward to the evenings when bacon wrapped prawns were one of the selections. Yum yum. White night was a good distraction from the stress of not knowing when or where we were going to dock. Everyone had a great night. We did not get to have an azamazing evening due to port closures. Whilst we do not join in the onboard activities there seemed to be plenty of things for people to join in with. Bridge was popular with beginners and intermediate classes every sea day. Lots of craft classes and plenty of quizzes and the ever popular trivia. It never ceases to amaze me how competitive people are. Entertainment was as usual aimed at the older folk. We are in our fifties and as we do longer cruises we usually travel with the over seventies/eighties and are used to skipping most of the theatre shows. We did attend a few shows but didn’t last long at most of them. It would be great if there was one location that had music aimed at younger travellers. Even a solo guitarist or piano player. Excursions off the ship were expensive but what ship excursions aren’t? We did Addo Elephant park with Alan’s Tours in Port Elizabeth. That was an amazing day and one we would highly recommend. We saw the Hippos out of Richards Bay with a tour guide we got at the port. In Mauritius we again got a tour guide at the port and had a wonderful day. All other excursions were at cancelled ports. Pre cruise we stayed in Cape Town for 4 days and saw the local area mainly by bus. We then spent 2 days at Aquila Private Game Reserve prior to boarding the ship. We really enjoyed our time there but if you are looking for something like Kruger then don’t go to Aquila. We would definitely cruise with Azamara again. Read Less
Sail Date February 2020
Crew as always is very friendly and available but found our room stewards did not clean up to AZ standards. Our butler was excellent and followed up on the poor cleaning crew as did Philip the hotel director. The room also is looking ... Read More
Crew as always is very friendly and available but found our room stewards did not clean up to AZ standards. Our butler was excellent and followed up on the poor cleaning crew as did Philip the hotel director. The room also is looking worn as some wallpaper is peeling. The food is standard AZ as not bad at all but not gourmet. Service all over ship and friendliness is what sets them apart. On departure day we were leaving as a walk off very very early, we let them know ahead of time all was set and were told they could get and our bags to the terminal and that we were not part of another large group. We were at the gangway area at the specified time and no one could accommodate us as they were were not ready. In the end the port manager had to drive us with our bags. AZ evening was terrific, well planned and enjoyable. White night was wonderful with great fun and food. The entertainment was ok their troop was good with enjoyable recognizable music. We did not use their tours but the port stops were excellent. We travelled as as couple and we love the casual friendly nature of other passengers. Read Less
Sail Date February 2020
We chose this cruise as it formed part of an Africa experience we wished to undertake by staying in Cape Town area both before and after the cruise. It is an ideal way for first time visitors to South Africa to get the opportunity to visit ... Read More
We chose this cruise as it formed part of an Africa experience we wished to undertake by staying in Cape Town area both before and after the cruise. It is an ideal way for first time visitors to South Africa to get the opportunity to visit places they otherwise would not have bothered with and take the opportunity to see the Big Five close up. We met some great people on board who we will keep in touch with. Embarkation was smooth and we enjoyed a nice lunch. Weather was great during the cruise however, we felt the ports of call left a lot to be desired to be honest ( maybe Knysna, Hermanus should be considered in future, much better than other ports we visited ) but perhaps would have needed tenders to get onshore ? Unless you had booked an excursion aimed at a safari type visit, there was little of interest to see and do where the courtesy shuttle buses dropped you off ( mainly at modern style shopping malls in Richards Bay, East London and Port Elizabeth ) We understand to a certain degree why this was done, mainly for safety reasons, but once you’ve seen one mall, you really have seen them all and more effort could and should have been made we felt for the price of this cruise. Durban was probably the best port of call where it was possible to do your own thing and see what was happening locally, great beach and many reasonably priced ways to visit local places of interest which we certainly took advantage to do so. Azamara really need to review the extortionate prices they charge for excursions ! Most people we spoke with were horrified by the huge cost of trips as opposed to what was available at a fraction of the cost if you had the gumption to organise your own thing or join many trips organised by various individuals and groups as mentioned in the Quest pre cruise roll call, well done to you guys. Having sailed with Azamara previously, we were satisfied with our veranda cabin and our room attendant was excellent, as were all members of staff we encountered during our cruise. We definitely feel the standard of food has dropped significantly - as others also agreed - and Azamara certainly should look at just who they are sourcing their meats from as we had to send steaks and lamb dishes back as the meat was too tough to eat on 3 occasions. A friend of ours also had to send steak back at the speciality Ranch restaurant which is totally unacceptable when paying a surcharge for a decent steak. Portions served in the main restaurant at times were less than generous e.g lamb loin which consisted of 3 miniature slivers of lamb posing as a main dish! Even the maitre D was embarrassed when we called him to the table, however, despite our complaints, no one on board followed up to investigate or offer an opinion, very poor customer service we felt and an easy opt out ! Cruise director was excellent as usual and tried hard to ensure everyone was enjoying the cruise. It has to be said that he really wasn’t helped by the troupe of singers and dancers who whilst trying their best and were friendly throughout, they really weren’t any better than semi pro performers who we can se locally anytime we want. Musicians were good and were enjoyable. I would say the best entertainment was when local acts were brought on board, dancers and singers were excellent and reflected how good local African talent can be and that is what guests wanted to see more of in this part of the world especially. The magician was ok, but we felt he suffered with his not very good sense of humour which certainly let his average act down. The AzAmazing evening was the best thing that was arranged by Azamara and we thoroughly enjoyed a spectacular evening. The White evening was also a success, well done. Based on this cruise, we will be looking to other cruise companies when taking our next trip. We understand lots of passengers were happy with the cruise, but there were also lots who weren’t and therein lies the problem. Sort out food quality, entertainment and vastly reduce the shore excursion costs in order to regain many passengers faith in this company. Sorry to have to write such a negative review, but I feel the points I have mentioned are valid and constructive and trust someone at Azamara reacts accordingly. Read Less
Sail Date February 2020
We choose this cruise to see South Africa. We have sailed many times before with RCCL and Celebrity. We knew within minutes this would be our first and last Azamara cruise. This did not change as the cruise progressed. Excursions ... Read More
We choose this cruise to see South Africa. We have sailed many times before with RCCL and Celebrity. We knew within minutes this would be our first and last Azamara cruise. This did not change as the cruise progressed. Excursions were expensive and well organised. Staff on this ship were spectacular. Being sold Azamara with drinks included was an absolute joke. The included drink menu was extremely limited..we ended up purchasing the Ultimate Drink Package even though we are not big drinkers. We like to relax and not worry about every drink choice. I asked for a proper iced tea and they only had the hot drink take out cups. No glasses were available to make a decent iced tea. Ship seemed to specialize in the smallest glasses in existence. Food we had was great, but we felt let down by the Main Dining room and the buffet. Theme nights had no choices away from the theme. Biggest disappointment was the White Night dinner. We had been out on a very long day's excursion. No buffet if you weren't doing the White Night. We went to the MDR but hubby was in shorts so not allowed in. One night they could have relaxed the dress code in our opinion. Ended up ordering room service. Cabin..horrible little place. 6010 right over the cabaret. No need to go to the shows zero insulation so we heard everything. Our cabin attendants were fabulous. Again our experience with the staff was always positive. We rarely went to the pool deck to relax, the one day we were looking for shade. Lying under the 10th deck relaxing and the maintenance team decided that would be a great time to start banging away on the railing above us. After 15 minutes of constant banging we left. We understand that work has to be done but a notice that this would be happening would have been nice. I know we are in the minority and most everyone on the ship appeared to be enjoying themselves. Can't stress enough how spectacular the staff and crew were. Read Less
Sail Date February 2020
Overall, we experienced a very good cruise, and would definitely sail with Azamara again. This was our first voyage with Azamara, and we have previously sailed with Windstar, as well as Carnival, and NCL (never will go back to a large ship ... Read More
Overall, we experienced a very good cruise, and would definitely sail with Azamara again. This was our first voyage with Azamara, and we have previously sailed with Windstar, as well as Carnival, and NCL (never will go back to a large ship like those again! The Club Veranda rooms were small, but very comfortable. We used the balcony often, and it was adequate size. The entertainment for such a small ship was surprisingly excellent, great caliber musicians. The white night was absolutely fantastic - great spread of food, desserts, and entertainment. A fabulous evening, and a great touch. The AzAmazing evening concert with the Cape Town Symphony was also excellent. Upon arrival to the concert hall there was plentiful food and drinks, and it really was a special evening that we thoroughly enjoyed. Azamara also brought on local African tribal musicians and dancers at various points throughout the cruise, I did not expect to enjoy it nearly as much as I did, but they were all fabulous, and truly a great and unique experience you don't want to miss! All staff and servers and room stewards we encountered or dealt with were all excellent, and performed their duties with smiles and with class. Everyone was top notch. My wife and I did the Chef's table. The seas were quite rough the entire day, so many people canceled, so by the time we sat down for the special dinner, it was just us and one other couple. It was an excellent experience, the food was very well done, though a little rich for our American tastes, but we still enjoyed it. The special wine pairings were also excellent. We took advantage of the Experience More / Indulgence package, which I thought was completely worth the $1,499 price for 2 people which included free unlimited wifi, chefs table, ultimate beverage package, $250 spa credit, and $700 OBC. With the unlimited wifi, better drinks, and shore credit, it made it a no brainer for us, and totally worth the cost. My only complaint and only reason I hesitated to give 5/5 stars is the food. I have to say, we had some truly excellent meals, and we only ever ate at the included dining venues other than the 1 chef's night tables. However, it was hit or miss in the main dining room. A few nights, the meals were just not very good. Edible yes, but very bland and sometimes dry. However on other nights in the same main dinng room, the entrees were fabulous, and perfectly flavorful and cooked. Perhaps it was just a few random off nights, who knows. Overall though, we found the food to be very good. We did an Azamara excursion in nearly every port, and though expensive, we enjoyed each one. Port Elizabeth - Pumba Game Drive was excellent Richards Bay - St. Lucia River cruise + Imfolozi Game Drive was amazing, and was our favorite excursion. Durban - Local African Spice/Medicinal Market was really fascinating! Though in a slightly unsafe area of Durban, with the guides we felt totally safe. This was really incredible to see all the local herbs and fascinating African medicinal plants/herbs/animals. Really would recommend this tour, wish it was longer actually, as it felt too short at only 3 hours including the drive time. East London - not sure why Azamara even bothers with this port. Absolutely nothing to do, and they only offered a few shore excursions which were all sold out immediately, so we were willing but unable to join any of the excursions. My recommendation to Azamara : Skip this port, and add an extra day in Durban!! Cape Town - What an incredible city. We did the Paarl and Franschhoek Wine Tour. I know some of the wineries were changed last minute, but we truly enjoyed this all day tour, especially the Paarl winery of Nederburg. Awesome wines, and a beautiful Winery. On the second day in Cape Town we did the Cape Point Natural Wonders tour. This was also excellent, with a beautiful drive along this winding coastal road all the way down to Cape of Good Hope where the two strong currents of the Indian and Atlantic Ocean meet, you can hike up to the lighthouse, and walk around the point area, then go to a beach to see African penguins and an excellent lunch overlooking the ocean. This was a great tour, and would highly recommend it! Sorry for the long review, but I felt it was necessary to write a review for the South Africa Itinerary, as it is a new voyage, and there was limited information. Would absolutely recommend Azamara, and this particular itinerary! Read Less
Sail Date February 2020
Overall a very enjoyable cruise. What we like about Azamara ....the friendly crew/ officers, the small ship atmosphere, the food, the Living Room and The Den with good live music....it was all there on this South Africa Intensive ... Read More
Overall a very enjoyable cruise. What we like about Azamara ....the friendly crew/ officers, the small ship atmosphere, the food, the Living Room and The Den with good live music....it was all there on this South Africa Intensive itinerary. The azamazing evening was at the Cape Town City Hall. There were plenty of drinks and dessert canapés to try and a very good performance by the Philharmonic orchestra plus a lot of fun provided by the Cape Minstrels! We also found it quite amusing that once again being in a Deck 6 verandah cabin put us on the last/almost last bus.....? We did notice a significant number of entitled, complaining and not very pleasant people onboard this cruise, a completely different type of passenger than our Azamara cruise in the Med a few months earlier. This also had an impact on the White night with people hogging tables from 5pm, so we watched the crew wave and then ate in Discoveries. The included beverages still disappoint...the choice is very limited...but the complimentary wines on this cruise were a big step up as they had brought onboard a good number of South African wines which were all very drinkable. The mosaic cafe was always busy, although the coffee could be very variable depending on who was making it! The meals in Discoveries were almost all good and the food was of a high standard. Service was good but they did, however, let themselves down spectacularly on the last night. We went down for dinner at 8 pm as usual to find total chaos...they had not anticipated (why?) that after a full day sightseeing in Cape Town followed by the need to pack for the following mornings disembarkation that no one would be ready to dine early. Apparently the dining room was deserted until 7.30 and then was absolutely inundated. Not only did we have to wait until 9.15 for a table, we then were served by the rudest waiter we have ever encountered on over 30 cruises. The food was practically thrown onto the table. Totally unacceptable. One night we celebrated a birthday at Prime C and had a really delicious meal, and we were given a great table too. Cabin 6062. The room was comfortable but the decor is starting to look a little tatty in places and the balcony is in poor condition, especially the flooring. When we first got to our room the balcony had obviously not been cleaned for some considerable time so we had to ask for that to be done. Given the large premium that Azamara are charging for a balcony cabin over the cost of an ocean view, the cleaning of this area should be routine and should not have to be requested. If you are contemplating booking this South Africa itinerary it is essential that you research and book shore excursions..either privately or through the ship. Apart from Cape Town, it is not safe to just walk off the ship at any of the ports and there is honestly nothing to see if you did. There were a lot of disappointed people on board who had not realised this. At Port Elizabeth we prebooked a full day tour to Addo Elephant National Park through Alan’s tours....what an incredible day! At Richards Bay we prebooked a tour to St Lucia wetlands through ecsafaris....it was slightly disorganised but we did see hippos, which was the main reason for taking the trip. At Durban we joined a cruise critic roll call city tour, which was quite poor mainly because of the guide, but we still enjoyed ourselves. At East London we couldn’t find a tour we liked so we just took advantage of the shuttle bus provided to a shopping mall to get us off the ship for a couple of hours. It was extremely hot, the busses were very old with no air con. We should really have stayed on the ship....Not sure why Azamara even stop here! Cape Town is, of course, the highlight of this cruise. We had 3 days in the city prior to embarkation staying at the Portswood Hotel, in addition to the 2 days overnighting at the end of the cruise. We had a spectacular day for going up Table Mountain, visited the beautiful Kirstenbosch Gardens, took a very well organised and great value day tour through Citysightseeing to Cape Point, Cape of Good Hope and the penguins at Boulders Bay. We also took another good day tour through Citysightseeing to Stellenbosch wineries and Franschhoek as well as spending time around the V&A waterfront area. A really great city! We combined this cruise with an extended stay in Cape Town beforehand and a 3 day safari in Madikwe Game Reserve afterwards. It was a bucket list trip and we had an amazing time. Read Less
Sail Date February 2020
Even though US citizens made up only approx 30% of the total passengers, the cruise was primarily aimed at Americans. If you attended a quiz, the questions were invariably geared to American culture, a fact acknowledged by the ... Read More
Even though US citizens made up only approx 30% of the total passengers, the cruise was primarily aimed at Americans. If you attended a quiz, the questions were invariably geared to American culture, a fact acknowledged by the quiz-masters. If you picked up a crossword, very often you could only answer the clues if you were a US citizen. All the photos of sporting stars displayed around the ship, were all of Americans, none of which were known to me. When the Superbowl was held, it was shown live on the big screen, and repeated the following morning together with a party in the Cabaret Lounge. For all the British, Irish, French, Italian passengers, and other from rugby loving nations such as Australia, South Africa and New Zealand, we were not afforded even a TV screen to watch the 6 Nations Rugby tournament. Those wishing to watch the rugby had to do so on our mobile phones. on free to air. If you were American, there was a choice of US beers on the complimentary drinks menu, whereas the only British beer was Newcastle Brown, one of the less popular beers, and even this was not available throughout the whole cruise. If you wanted one of the popular British beers such as Boddingtons, Guinness or Strongbow you would have to pay $5.95 per can. The daily American newspapers contained 8 pages whereas every other country had to make do with 4. The list goes on..... I have been on many American cruise ships in the past and have never experienced so much bias towards US passengers. On the plus side, the staff were exceptional, the ship was well appointed and, unlike other cruise ships where they sell you drinks packages and then hide the waiters, the drinks were free-flowing!! Read Less
Sail Date January 2020
No Amazing evening - all cancelled, no white night all abandoned, missed ports and very poor decision making by the Cruise directors. Cuts in included drinks and cuts in quality food, very poor cooking. Good on board orchestra but that s ... Read More
No Amazing evening - all cancelled, no white night all abandoned, missed ports and very poor decision making by the Cruise directors. Cuts in included drinks and cuts in quality food, very poor cooking. Good on board orchestra but that s all. The Guest relations dealt withy the visas very well so that was good. Not memorable and really quiet naive and badly lacking in research as this is AFRICA foe goodness sake - not Miami_ Duh. Exasperated! I suggest that Azamara need to research the destination before sending passengers out into the unknown! We took this cruise in reverse order with Oceania 6 years ago and it was perfect! Well organised and we went to Mombasa without a hitch. To call off this port with a week before boarding is inexcusable as it always been a problem area. All the difficulties were a 1000 miles away. This is poor planning by Azamara so please BEARE before booking!!!! Food quality has definitely gone downhill and cutbacks are obvious. Staff are courteous as always but the chefs are not as good as they used to be. Lack of variety in food was a problem apart from the “special” buffets where choice was more plentiful. Fruit was always the same and the all the berries ran out after a few days at sea. Cabins are small and adequately maintained but nothing better than the mainstream cruises. Lack of attention to the balconies was apparent and need a good clean up. Entertainment as above but unfortunately just no personality whatsoever. Read Less
Sail Date December 2019
Firstly can I say, I'm baffled by the previous two negative reviews given that we were on the same Mumbai to Cape Town Cruise December 28. I do agree that the on board service was delivered in the usual outstanding way and this ... Read More
Firstly can I say, I'm baffled by the previous two negative reviews given that we were on the same Mumbai to Cape Town Cruise December 28. I do agree that the on board service was delivered in the usual outstanding way and this included Guest Relations enquiries. We had little or no issue with the unlimited WiFi included in our booking deal. We travelled in a Verandah Plus Cabin on Deck 8 which was a great location. My husband and I, in reflection, agree that this cruise is amongst one of our best as far as itinerary and on board experience was concerned. There was a bit of everything for everyone's enjoyment. Lecturers were terrific. Sure there were a few unavoidable issues, i.e. bad weather for White Night, unacceptable location (chosen by Miami and not visited by them) for AzAmazing Evening and logistic problems with supplies due to port cancellations - due to arrive in Mombasa but air freighted to another port. (I enjoy berries, I asked for them politely and I got them). These issues were clearly explained if the previous reviewers cared to go to the Q & A sessions held on sea days by Hotel Director, Captain Philips etc. Please when you're reviewing do so with all the facts not just the bits you want to support your negative review. We found the food in all venues to be of a higher quality than the already good food our previous 22 Azamara cruises. We had two lots of 'Foodie' friends travelling for the first time on Azamara and they were impressed also. The security issue with Mombasa was explained clearly to us during the Q & A. The previous reviewer failed to add that in addition to the already known terrorist attack in the north and the known movements south of the said Terrorist Group there was a failed terrorist attack on a shared USA/Kenya Airbase on the outskirts of Mombasa just days before our arrival. We were considered too much at risk of attracting the attention of that terrorist group - I was happy with that decision. I believe the right call was made. Food, (the previous poster didn't get the names of the venues correct) in Discoveries, Windows, Patio and both specialty restaurants was 'top notch' and the Chef/s should be congratulated. Food, wine is such a subjective topic, you can make good or not so good choices from the menu for the food, we particularly enjoyed the fish, wine was satisfactory for my taste. Whilst ship's excursions are pricey we managed some wonderful private tours prior and used taxi's with friends, especially when we found out we'd be in the Seychelles on a Sunday, (who wants to shop in the Seychelles anyway when the scenery is so beautiful). We'd didn't rely on ships shuttles (they were provided in most places) as we have learnt from experience you need to get out and about like a local, pay the extra money and invest the time in research. Bit more effort but so worth it. We enjoyed our mix of private and ships tours but unless the prices of the Ship’s excursions are addressed will opt for more private tours. The new cast (joined in the Seychelles) were settling in and had shown improvement by the end of the cruise. Guest entertainers (tough we’d seen them before) were fine. We didn’t take to the ‘Fancy Trio’ but spoke with guest who enjoyed them. Again personal preferences come into play here. I only participated in progressive trivia, not morning or afternoon trivia. I'm Australian and wasn't aware of any cheating going on and am annoyed slightly at the reviews comments but will let it go. I can confirm we did not correct our own answers as they were collected my Ernest and Steven and they corrected them. But hey we played for fun not the contents of the World Bank! We had 'No F in Idea'. Assistant Cruise Directors birthday was discussed on the morning show on the TV with Ernest and Stephen. I thought it was a comical 'trivial' question to ask and it didn't worry me. Trivia is trivia, it doesn't always have to be general knowledge, i.e. how many steps are on the gangway? At the end of the day, you can't keep everyone happy all the time, but we were pleased with our on board experience. We have another 5 booked and can't wait. I’d do Africa again in a heartbeat. Guys if you're reading this on board you're doing a terrific job! Read Less
Sail Date December 2019
We sailed for the first time on Azamara journey Singapore to Mumbai. This cruise is unforgettable for so many reasons, did not know what to expect as never heard of this line. Love this ship from friendly staff relaxed ambience, felt like ... Read More
We sailed for the first time on Azamara journey Singapore to Mumbai. This cruise is unforgettable for so many reasons, did not know what to expect as never heard of this line. Love this ship from friendly staff relaxed ambience, felt like going home. Dining superb, tried all restaurants not at all stuffy. Adored the coffee lounge where our Balinese waiter made every day a wonderful experience, coffee superb. Cabins adequate and spotless, we had balcony high deck 8. Entertainment was enjoyable, and Eric the most amazing cruise director. From Captain down this experience has spoilt me for other cruise lines. Can't wait to experience this line in future.have been on 5 cruises and heard many complaints, there where 16 in our group from Cruise express and not one complaint wow. Please keep doing what your doing Azamara you have my vote Read Less
Sail Date April 2013
SAFE HAVEN The code words "Safe Haven, Safe Haven" from the voice of Captain Carl Smith Master of the Quest over the loudspeakers alerted the ship placed under lockdown. The passengers and the crew moved towards the center of ... Read More
SAFE HAVEN The code words "Safe Haven, Safe Haven" from the voice of Captain Carl Smith Master of the Quest over the loudspeakers alerted the ship placed under lockdown. The passengers and the crew moved towards the center of the vessel. We were now in the Gulf of Aden, notorious for pirate activity. Captain Smith sounded the all clear signal after a few minutes ending the exercise. He further explained that safeguards were already in place should problems arise. The ship had posted extra lookouts and an armed speedboat followed in her wake. He also added that the Quest had more than enough speed to outrun any pirate vessel. The ship followed a convoy of ships through the IRTC (International Recommended Transit Corridor). Military ships and aircraft of other nations heavily patrol this area leading to the entrance of the Red Sea. Captain Carl Smith's expertise and skill sailing his vessel out of harms way is truly admirable and a unique experience for the passengers We had 16 sea days, an overnight stay in Mumbai and Dubai, and a day each in Cochin, Phuket and Alexandria. Mumbai still holds a great intrigue for us specially " The Tower of Silence" where Zoroastrians leave their dead to be depleted by birds of prey; the birds are slowly declining for ingesting harmful chemicals. A visit to a well kept WW2 museum in El Alamein sixty miles north of Alexandria is worth the trip. Dubai gives one the idea of toys in a child's sandbox. An elephant ride in Phuket's mini jungles is exciting. Thai silk is also a great buy. We found life aboard ship intimate, unhurried and leisurely. We had calm sailing on "mirror-like seas" throughout the voyage. They deleted formal nights. The main dining room seats about 400 persons and is open seating for dinner. Choice tables and prompt service were always at hand for early diners. Latecomers will find the dining room busy and noisy. George our maitre'd from Bulgaria gladly served us special food not found on the menu. Our waiter Marco from Colombia and his assistant Nurwandi from Indonesia quickly learned to anticipate our dinner needs. The food is well prepared and beautifully presented. The dinner menu included venison, osso bucco, steaks, Chilean sea bass and lobster tails. Salmon is always available. Wines are free of charge during lunch or dinner. Freshly squeezed orange juice made to order smoothies and fruit power drinks be always at hand during breakfast. Specialty coffee, bottled water and soft drinks are available at no charge. Ice cream in 12 flavors, some exotic as durian, ube, ginger is supplied daily at the Windows cafe. The Australians welcomed the sight of their familiar "Vegemite". The Windows cafe is a Lido type buffet that offered hot and cold dishes. There are the usual egg, waffle stations and hot dog/hamburger grill. Occasional outdoors buffets and barbecues featured Asian, East Indian and Middle Eastern food. The ship's staff served the food in the cafe. Vital places held sanitation stations. Passenger awareness and staff's diligence kept the vessel healthy. The Prime C and Aqualina are alternate restaurants that require reservations and a cover charge. The Prime C steakhouse served superior "filet mignon", The "seafood platter on ice" and the Chilean bass is a favorite among diners at the Aqualina. Hotel director Philip Herbert stood by the shuttle bus helping debarking passenger's load their hand luggage. The hotel director had the overall responsibility and the final authority for hotel operations aboard ship. A ship's officer handling luggage is an unusual sight. Philip was a doer and goes for the "extra mile". He is totally unpretentious and easily accessible. He kept a low profile and is constantly cruising the deck unobtrusively to observe and advise. The hotel staff showed a great respect for him. They were dedicated to and mirrored his aims. They were friendly and eagerly provided excellent service, much to the delight of the passengers. There were at least four hundred hotel staff members. Many came from the Philippines, South America, Turkey, Eastern Europe and the UK. The passengers mostly middle-aged and seniors came from Australia, Canada and the UK. Our cabin located near amidships on deck 6 had easy access to the main dining room and the elevator. It had a safe, fridge and a well placed LCD TV set, a closet with ample storage and an enclosed dresser with deep drawers. It had a bed placed away from the air vents. The covered balcony provided us with privacy and superb portside view of the ocean. Irwin our room steward from the Philippines kept the cabin immaculate. He supplied the room with fresh fruit, water, ice in elegant containers and the bathroom with huge luxurious bath towels daily. We kept up with the ship's present location, checking our bills, or ordering room service on interactive TV. The ship got their world news by satellite TV and gave a hard copy of the Times Digest (The New York Times) to passengers daily. Internet charged 55 cents per minute. The ship also provided a laundromat at no cost. This is our third trip on a small vessel (under 40,000 tons). A small ship could easily fit in little ports, load and debark quickly. The 30,277 gross ton, 694 capacity ship Quest started life in 2000 as the Renaissance Cruises R7. Previous owners called her Dolphin and Blue Moon. She is rated a 5 (top scale 6) among cruise ships and a CDC score of 94 in 2008. She is a sleek and beautiful ship. Azamara did a great job refurbishing the Quest. They retained her elegant paneling and the beveled mirrors of the R7.They replaced the existing TV sets with flat screen LCD units. The library had at least a thousand volumes in English, German and other languages. It used the honor system and opened 24 hours a day. Passengers usually leave their own read books augmenting the library. The library is very quiet, spacious, well lighted fitted with wing chairs and cozy furniture. Father Pinto a Catholic priest from Brooklyn, New York conducted mass and interfaith service for the passengers and the crew on sea-days. He also assisted during the ship's Anzac day festivity. They also held Sabbath service. Katherine, a harpist from Canada played classical and contemporary music at the Mosaic cafe. The cafe served specialty coffees and freshly baked pastries for free. The Cabaret lounge served as an auditorium and filled up early during performances. An Indian troupe showed folk dances in Mumbai and a belly dancer performed in Dubai. An Egyptian academic narrated the highlights and history of the Suez Canal during the ship's passage. Read Less
Sail Date April 2010
First let me get to the positive. This was our 6 Azamara cruise. We usually cruise Azamara in Europe where you are busy off the ship all day and don't require too much activity at night. The renovated ship is very charming and ... Read More
First let me get to the positive. This was our 6 Azamara cruise. We usually cruise Azamara in Europe where you are busy off the ship all day and don't require too much activity at night. The renovated ship is very charming and fresh. All carpeting changed and although I would have chosen a different pattern, the new carpeting was attractive. Deck chairs very comfortable. The crew and staff are friendly and helpful. Cruise director Eric is a real plus and works very hard and is extremely talented and entertaining. This is our third cruise with him and he is just as energetic as he was 5 years ago. The singers and dancers were excellent and very talented. The production shows were wonderful as were the guest entertainers. We enjoyed the food in both the discoveries dining room and the Windows cafe. The liquor was plentiful. We enjoyed our meals on the patio deck behind the Windows Cafe. They used to have music out there and we missed not having it on this cruise. We didn't eat in either specialty restaurant. The lounge entertainment was okay but nothing special. There needed to be another live group with some pizazz. Not enough variety in the live lounge music which was basically instrumental. Merchandise in the shops was repetitive, nothing special. Although we took some interesting tours in El Salvatore and Guatamala the ports in Mexico are--- well -- Mexican ports. Good try on the AzAmazing evening, a trip into the mountains to experience cultural dancing. But the 45 minute trip over dirt and pot holed cobblestone roads was a bit tedious and maybe a bit dangerous. Very dark once we got up there so you couldn't really experience the surroundings. Show was good. But good try. We found the guest speakers excellent especially Chuck Richardson. Overall a very nice cruise. As I said at the outset we enjoy Azamara in Europe were there are very few sea days and the need for a variety of things to do on the ship is minimal. If you want to relax its great. Read Less
Sail Date January 2010
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