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1 Viking River Avignon Cruise Reviews

We had a terrible experience on our Viking River Cruise in Southern France. We were alerted about 1 week in advance that our 7 night river cruise would be reduced to 5 nights because the Viking Buri ship needed scheduled maintenance. We ... Read More
We had a terrible experience on our Viking River Cruise in Southern France. We were alerted about 1 week in advance that our 7 night river cruise would be reduced to 5 nights because the Viking Buri ship needed scheduled maintenance. We would be moved to a Sofitel Hotel in Lyon France for the last 2 nights of the cruise. As retribution, Viking gave us a voucher for $250 per person to use on a future cruise. This in itself was a major inconvenience. We take cruises for the simple reason of not having to pack and repack our belongings, while moving from city-to-city. This cruise was all inclusive including meals. So we paid for these meals. While on the ship, Viking provided several meal and drink choices. While at the Sofitel Hotel, Viking included breakfast, lunch and dinner. The problem was that the two dinner meals were terrible. The first night, the only offering on the menu was veal. We cannot eat veal. Viking refused to provide any other meal choices. So we went to a restaurant at our own expense. The second night, the only dinner offering on the menu was lamb. We cannot eat lamb either. So, again we went to a restaurant at our own expense. On the second night, people were totally disgusted. At least 60 out of 180 people followed suit and went to restaurants. Viking refused to reimburse us for our restaurant expenses. A voucher for $250 per person is an embarrassment. We asked that Viking increase their voucher of $250 per person to cover our inconveniences and additional dinner expenses. They refused. The bottom line is that unless Viking compensates us for this our inconveniences and additional expenses, we are cancelling our Viking Southern Mediterranean Ocean Cruise that is already booked and paid for next year. Read Less
Sail Date August 2017
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