41 Avignon Viking River Viking Heimdal Cruise Reviews

This was my first river cruise but not my last! Viking is a first class operation and the HEIMDAL is the best! The crew is more than helpful not to mention funny, the food excellent and plenty, excursions were fabulous and the ... Read More
This was my first river cruise but not my last! Viking is a first class operation and the HEIMDAL is the best! The crew is more than helpful not to mention funny, the food excellent and plenty, excursions were fabulous and the excursion guides were incredibly knowledgeable, friendly and humorous. The Captain was always smiling and made himself available everyday to greet the guests. How he maneuvers that huge ship through the Locks is amazing! The friend I traveled with chose this itinerary and I wasn't sure it would be wonderful....silly me... it was FABULOUS! Each port of call was different and amazing and as I said earlier the guides were excellent... not boring as some can be. Whoever trains them does a first class job! I loved the excursions but I also loved getting back to the boat, taking a refreshing shower then sitting outside looking at the fabulous views while sipping on a cocktail and being very thankful that I was here. Read Less
Sail Date September 2019
This was our second Viking river cruise....plan to go on another in the next year or two. Overall we enjoyed the many ports and efficiently organized and informative shore excursions. Tour guides were all very knowledgeable. Winery ... Read More
This was our second Viking river cruise....plan to go on another in the next year or two. Overall we enjoyed the many ports and efficiently organized and informative shore excursions. Tour guides were all very knowledgeable. Winery tours were excellent. Country side beautiful. Meals were on board very good and varied. Always fresh and many options to choose from, but if you have an ample appetite suggest asking for larger portions. Wine pairings included with cruise meals were selected from the region visiting and had we no complaints there. Enjoyed them all! On ship entertainment and activities are low key in comparison to large ocean cruises. At some ports Local entertainers were brought on board to perform in the lounge. Other nights we enjoyed a fun game of trivia and the on ship piano player. Many an afternoon there were enrichment lectures and unique demonstrations. All activities, tours and entertainment are outlined in detail in the Viking daily schedule delivered daily to your cabin. Ship has 24 hour coffee station and pastries. Great for the early riser! The post Paris extension was great. Covered a lot in a short time. The viking rep,(Emma) at the Hotel Ampere was a delight and very helpful. Read Less
Sail Date May 2019
My husband and I chose this cruise because we could pair it with the cruise that followed that departed Paris on the Seine. We wanted to see the southeast area of France and had never taken a river cruise before. The rooms were very ... Read More
My husband and I chose this cruise because we could pair it with the cruise that followed that departed Paris on the Seine. We wanted to see the southeast area of France and had never taken a river cruise before. The rooms were very comfortable, the ship well laid out with plenty of seating options during the day. Dining was exceptional - staff fun and very well trained and interested, wonderful food that provided many options and overall the ship we experienced great service. Entertainment surprised us with the quality of voices and instrumentalists, not the 'normal' cruise ship shows, but intimate concerts and fun programs. Also the live music at the piano was always enjoyable. Excursions are also exceptional - Viking chooses experienced, knowledgeable and personable guides who could answer any question and provide us with so much information as to where we are and what we are seeing. So many memorable views, fascinating buildings, walks through medieval France - marvelous options! We would definitely go again, and are looking at other itineraries for our next trip! Read Less
Sail Date May 2019
We chose this trip per our plan to see France from the south to the north. The Viking Cruise was in the front end and could not have worked out better. We were treated like family from the the moment we stepped on the ship. Our cabin was ... Read More
We chose this trip per our plan to see France from the south to the north. The Viking Cruise was in the front end and could not have worked out better. We were treated like family from the the moment we stepped on the ship. Our cabin was very nice and dining was fun and delicious every meal. Onboard entertainment at night was light and could be improved but it was okay as we were usually exhausted after a long day anyway. The ports were perfect and every excursion we went on was well planned with an excellent guide. We made many new friends of the crew while onboard, they truly would go the extra mile to accommodate the customers anyway they could. We had the Captain handing out Hot Chocolate as we came back onboard after an excursion on a cold, wet windy day. Very nice surprise! We will definitely go on another Viking Cruise and are making plans now to do so. Read Less
Sail Date May 2019
We were looking for a cruise to fit in a small window of time. Our travel agent had been a Viking employee, so he booked us on a cruise of the Rhône in southern France. We thoroughly enjoyed the cruise! The accommodations were ... Read More
We were looking for a cruise to fit in a small window of time. Our travel agent had been a Viking employee, so he booked us on a cruise of the Rhône in southern France. We thoroughly enjoyed the cruise! The accommodations were comfortable, the food plentiful and delicious, and the ‘free’ wine and beer with lunch and dinner and mimosas with breakfast were generously served. The daily included excursions were excellent and the offerings of additional excursions plentiful and also excellent. Beginning the cruise in ancient Arles, where Van Gogh painted, cut off his ear and was hospitalized, was an impressive place to start. Throughout the week we walked many cobblestone streets, heard interesting historical and cultural facts from well-trained English speaking guides, most of whom had a great sense of humor and enjoyed marvelous views. The tour ended in Lyon, with a mixture of old and impressive modern structures. This was our first Viking cruise. We were so impressed, we’ve already booked a Mediterranean Ocean cruise for November. Read Less
Sail Date April 2019
We chose this cruise because of country/route/itinerary, size of ship, Viking's reputation, and the excellent price of the cruise and airfare. My husband and I have traveled extensively but had never been on a cruise before. Based on ... Read More
We chose this cruise because of country/route/itinerary, size of ship, Viking's reputation, and the excellent price of the cruise and airfare. My husband and I have traveled extensively but had never been on a cruise before. Based on Viking reviews, our expectations were very high and we weren't disappointed in any respect. The food was outstanding, plentiful, aesthetically presented, characteristic of local French cuisine, and the service was excellent. The ship, common rooms, and cabins were well-equipped. The cabin was clean and had all the amenities we needed. The daily excursions were excellent -- all the tour guides were knowledgeable, helpful, and spoke excellent English. The staff was friendly and accommodating. We enjoyed meeting the diverse staff, many of whom were from Eastern European countries. Without exception, staff members did their best to accommodate individual needs and requests. We also met many passengers that we enjoyed, many of whom we have kept in touch with. We have already booked our next Viking cruise and will continue to go on as many cruises as our health and finances allow. Read Less
Sail Date November 2018
This was my 1st river cruise. I would do it again with Viking. The staff and crew were all great. We were able to finish our cruise on the Rhone River without a problem. We met a couple that had spent the same week on the Danube. They ... Read More
This was my 1st river cruise. I would do it again with Viking. The staff and crew were all great. We were able to finish our cruise on the Rhone River without a problem. We met a couple that had spent the same week on the Danube. They had low water levels and their river cruise turned into a bus trip. I enjoyed all of the included shore excursions and went on 2 extra excursions that were exceptional. The Secrets of the Chateau de Flecheres was amazing. One of the owners had a question/answer time in his living room at the end of the tour. He offered us bubbling wine, orange juice and water plus a piece of praline tart that was delicious. When we came back to the ship after an excursion or shopping, we were met with something to drink that got alcohol added to it (you could opt out of the addition to your drink). There were often warm moist towels also. They were welcome with the cold weather we had in late November. All of the cities and towns we visited were great. The things they offered to tourist were amazing. The ancient Roman ruins were incredible. Embarkation and debarkation went very smoothly. The staff makes sure you know exactly where to go. We were met near baggage claim when we arrived and a staff member walked us through the airport to the correct area after debarkation. The food on the ship was always good and a variety of choices were offered. I was part of a group of 10. We had dinner at a large table in the back of the dining room by the kitchen. It was quite noisy there so I would opt to sit near the front of the dining room if a large table is not required. The servers always had a smile. One of my favorite on board events was the program director's talk on the French culture. She made it funny but very educational. The boat seemed to do most of its traveling when we were off the boat on excursions, while we were sleeping or during meals. Suddenly you would realize you were in a lock but you're in the middle of lunch or dinner. We cut lunch short one day to go outside and watch the process of going through the lock. I have been on many ocean cruises and enjoy the sea days. I will be trying my 1st Viking ocean cruise in 2020. Read Less
Sail Date November 2018
Did the Rhine and now wanted to see France. Exceptional arrangements made by viking to stay in Nice for three days prior to departure. Flights could have been scheduled better. Long waits.The service was unbelievable. Everyone was so very ... Read More
Did the Rhine and now wanted to see France. Exceptional arrangements made by viking to stay in Nice for three days prior to departure. Flights could have been scheduled better. Long waits.The service was unbelievable. Everyone was so very friendly,helpful, especially our cabin cleaner. She must love her job because she was always there with a big smile. Thank you. We met so many wonderful people and certainly hope we get the chance to see them again on another viking river cruise. We have shared our experiences with many people about what to expect from viking. We told them that they would not be disappointed if they chose viking river cruises. We have no complaints, only compliments. Oh yes there is one concern, VERY EASY TO GAIN WEIGHT. The food is outstanding and always available. Very difficult to resist. I wish there would be a workout room. Yes one could walk the upper deck for exercise but this does not work well when it is raining. Thank you VIKING RIVER CRUISES. Read Less
Sail Date September 2018
We booked our Viking cruise to celebate our 30th weddng anniverrsary, and our joint 70th birthdays. From our first encounter with your Viking rep in Amsterdam we were pleasantly surprised. Embarkation was a total pleasure and ... Read More
We booked our Viking cruise to celebate our 30th weddng anniverrsary, and our joint 70th birthdays. From our first encounter with your Viking rep in Amsterdam we were pleasantly surprised. Embarkation was a total pleasure and definitely set the tone for the begiinning of our trip. Luggage was completely handled and promptly delivered to our cabin. Check in at reception was quick, and efficient. Upon being escorted to our cabin our steward was polite, and very helpful in answwering our questions. Ah the cabin. We thought the space was very well appointed and although small in size was quite efficient. Big disappointment discoverintg we were below water level! Truly feel the pics of this cabin do not represent what it actually is. I had several discusions with reps about choosintg this cabin and was never told this was the case. We would not book this particular level again. Major part of a cruise is enjoying the scenery not staring at a water line. That being said the cabin was fine in itself. Kept spoltlessly clean, and worked fine. Bathroom again small but very nice, On that note please think about SOFTER towels.We felt like we were using cardboard they were so rough. Dining was lovely,we loved the different areas of the ship were one could dine for lunch, or dinner. We would rate the food as consistently good, but not gourmet. Choices were good so there was something for every palate. As two people travelling alone we noticed there were many group parties. From the first evening people could not have been friendlier in inviting us to join them at any given time at any part of the ship. Wonderful friendly group. Entertainment was fabulous. I wondered without the usual shows aboard a cruise how we would be entertained for 7 days.. Christine our cruise director was fabulous, from Flamenco dancing to the Beatles we had it all. Our piano player was so talented and could play just about anything he was asked. Christine also did a fantastic job getting all of us to interact. Very pleased with other activities offered such as some lectures, and my favorite a cooking class. The ship itself was an absolute delight very peaceful, and serene. Loved the different small areas where one could read a book or sip a glass of wine. Staff excellent always there to answer quesions or supply service. Very satisfied with our excursion choices, great guides and again run efficiently, and on time. We extended our trip with your Paris package. Once again disembarkation was extemely efficient.. Our hotel in Paris very nice, and excursions there well run. One extemely big disappointment was our last booked excursion. It was to see Paris at night. Somehow the van that was ordered could not accomodate the number of people there. They did attempt to get a larger van which proved fruitless. Needless to say this ruined our last night in that beautiful city because they took so much time it was to late to do anything else. We received your refund but quite honestly some kind of good will gesture would have been nice. Even a voucher for another cruise, losing our last night was a bummer. Last but not least would we go again. Yes with pleasure it was overall a wonderful experience. We hope our review has been helpful. Read Less
Sail Date August 2018
Viking charged a 400% greater airfare upgrade than what was available from the airline directly. Charges to upgrade from Economy to Premium Economy Air France website = $378 pp Viking = $1495 pp. We booked ... Read More
Viking charged a 400% greater airfare upgrade than what was available from the airline directly. Charges to upgrade from Economy to Premium Economy Air France website = $378 pp Viking = $1495 pp. We booked our river cruise 7 months before sailing at 50% off list price plus $445 per person for international airfare (supposed to be savings). We were charged $445 pp for round trip airfare + $50 pp for "Air Plus" to allow changes to our itinerary as we wanted to spend a few extra days in France at the end of our trip. We were booked by Viking Air Department on Air France approximately 12 weeks before our trip. We immediately requested a change to Premium Economy (slightly larger economy seat - NOT business class or first class). For this we were charged AN ADDITIONAL $1495 per person which was broken out as follows: (1) Premium Economy upgrade: +$1195 round trip per person (Houston - Marseille). On Air France Website the cost to upgrade from Economy to Premium Economy at the time of booking was $378.45 pp round trip including insurance for the same flights. This is $800+ pp above Air France's rate. (2) Charge to extend 3 days: +$100 per person - even though we had had already paid $50 pp to have the option to change our flights so we were surprised that we were paying again. (3) Insurance charge for upgrade: +$200 per person (At time of booking, Air France offered insurance for $95.75 per person for same flights with Premium Economy seats). We had already paid Viking $419 pp for travel insurance for cruise and original flights. Thus, Viking charged $619 pp for travel insurance! Please note that Viking does not assign airfare until approximately 90 days before the cruise. Thus, it is difficult to effectively comparison shop at the time of booking (which often is a year before the cruise). We could have booked flights with miles or larger savings had we booked ourselves directly 7 months before the cruise when we booked the cruise. We would hope that a company reliant on repeat travelers would handle upgrades in a competitive manner. Our experience has proved otherwise - upgrade at 4x the airline's quoted website fees. Additional Tours. We paid for the additional tour - Timeless Town of Perouges. We thought it was quaint, but in hindsight we could have passed on that tour and would have enjoyed spending some more time in Lyon. We had not been to Lyon before, and had the morning included bus tour / walking tour which was very informational and we really enjoyed. Lyon is a very large beautiful city. We wish we had the afternoon to go back to Lyon and explore. We paid for the additional tour - Walking Tour of Vienne. There was a Renaissance Festival going on at the time of our tour and the town was very crowded. Our tour guide was quite dull and we aborted the tour mid-way through and just walked around ourselves. We paid for the additional tour Chateaneuf-Du-Pape. We loved the tour and the wine tasting at the Perrin Family Vineyards. Highly recommend this tour. We paid for the Beaujolais & Truffles tour. We loved this tour and highly recommend. We had a wine tasting, a goat cheese making tour and lunch and truffle hunting! Very long day, but we felt like we truly got to experience the French countryside. All of our hosts were lovey and very interesting. Read Less
Sail Date August 2018
This was our fourth Viking river cruise, this one traveling the Rhône River from Avignon to Lyon. Each river cruise has been very different due to the location, theme, and staff. All have been excellent. The Heimdal is a typical Viking ... Read More
This was our fourth Viking river cruise, this one traveling the Rhône River from Avignon to Lyon. Each river cruise has been very different due to the location, theme, and staff. All have been excellent. The Heimdal is a typical Viking longboat: spacious, inviting, spotlessly clean, and well run. Food on this cruise was outstanding.we had the pleasure of being upgraded to one of the two explorer suites on board, and we could not have been happier. Our cruise director was Lorin, whom we met on our first cruise in Bourdeau, and he is outstanding. Local guides were excellent. We particularly enjoyed the optional excursions to Chateauneuf de Pape, including a visit to Chateau Beaucastel, and the full-day excursion to the Ardeche region. Avignon is a great small town for walking...shopping is great. Arles was quite interesting, and we enjoyed lunch on our own at L’Entrevue, recommended by Viking. We highly recommend that restaurant. Loved Lyon, great city, like Paris, but clean. Read Less
Sail Date August 2018
This was my 70th cruise, first time on Viking, first river cruise. Our cruise was 7 nights from Avignon to Lyon, in France. I booked the cruise with Viking as well as the air transportation from Washington DC to France. Before the ... Read More
This was my 70th cruise, first time on Viking, first river cruise. Our cruise was 7 nights from Avignon to Lyon, in France. I booked the cruise with Viking as well as the air transportation from Washington DC to France. Before the cruise I was impressed with all the notifications and booking process from Viking, receiving many emails with updates. Some shore excursions are included others you must pay extra for. We booked nine shore excursions., three were additional cost. Our air with Viking required us to leave the night before at 9PM. We arrived at the airport at 6PM (3 hours before the flight) and were told by British Air Lines that we were "stand by".. I was shocked. The staff at the desk tried to help us find other flights, they said 3 seats were still not claimed but we had to wait. I immediately called Viking and they offered no help. 30 minutes before the flight BWI airport was nearly empty 3 people approached and yes, there went our seats. British Air Lines continued to look for flights but could not help. I kept calling Viking, got cut off several times, no one could offer help. By 11 PM both British Air Lines and Viking said "go home". On the drive home I tried to get help from Viking one last time. After talking to a few people from Viking I asked for a supervisor, he told me it was my fault for not buying the insurance. Insurance is for when I can not go, due to a problem on my part, I was ready, willing and able to travel, it was not my fault Viking booked me on an over booked flight. Almost home I got a call from Viking saying they found us a flight at 9 AM. We get home after midnight, got 4 hours sleep and headed back to the airport. After two transfers and long layovers, 24 hours of travel time we finally arrive in France at noon the next day. Vikings rep was there at the airport waiting for us, to wisk us to the ship. Check in was easy. The ship is spotless clean. Our cabin was water view on deck one, very small at 135 square feet, you must plan moves with your cabin mate. Water is replenished daily, you must get your own ice down the hall from a machine. Shore excursions - You have these hearing devices in your cabin that you take on the excursions to hear the tour guide. Every day my device stopped working within 15 minutes of the tour, I went to the tour guide to get my device replaced, and 15 -20 minutes later that unit died. After 4 days of this happening I went to the guest services desk and asked for my two last days of tours to be cancelled. Then said they would let me know. They did NOT. The next morning after breakfast I went to the desk and they said ....Oh here is a new unit, it should work. I went on the remaining tours and it did work. We purchased the beverage package and I thought is was well worth the added cost. Phillipe, Dimi, and Robert were always there to pour my favorite drink. They were fantastic employees. Food - For breakfast there is a light breakfast served in the casual area, and full breakfast served in the dining room. The dining room breakfast needs help. There are two stations, one for hot, the other for cold items. The hot section has an egg station. Every morning 10 or more people are lined up to get eggs cooked to order, this blocks the entire hot area, so if you want some scrambled eggs, bacon, or other hot item you must wait. The egg station should be its own station away from other food. AND, there is no clear order in line for the egg station, do you enter from this side or that side, people are entering both ways, which just complicates things even more. Also the seating is odd at breakfast. If you arrive 30 minutes before breakfast closes you must learn the "routine". Some tables are set, others are not. But you must go to a table that is set for breakfast, not for lunch or you will sit there and not be served. Once a table has been used for breakfast it is done or closed and the staff are eagerly cleaning and setting it up for lunch. If you show up 30 minutes or less before closing time they are not thrilled with you. 10 minutes before closing they come around and tell you....the buffet will be closing soon. There is a breakfast menu, but you do not receive the menu.....kind of odd. I ordered the eggs benedict one morning, from the menu. I have had this thousands of times, and I must say they were the strangest ones I have ever had, there was not a nice creamy Hollandaise sauce on top, more of a curd like flavorless topping. Dinner is available in the dining room or the casual area. This was the first week they decided to have the same food available in the casual area that is served in the dining room. I liked the casual area because you have great views of the river while dining. The food at dinner was good, not great, but good. I would say the food is the same level as Celebrity Cruise Line. The Rib Eye Steak was good and cooked correctly. The Salmon was poached, boring and dry. Caesar Salad was fantastic with actual slices of Anchovies on top. Scallops were excellent. Everything else was average. I have had far superior food on Oceania and Azamara Cruise Lines. Lunch in the casual area also needs help. Outside they cook burgers....ok fine, what goes great with a burger, that almost everyone wants??? French Fries.....they are inside, and people are squeezing and butting in the line to get some fries. Why are fries not in both places? The guy playing the piano in the evening was great, good music and always smiling. The staff try very hard, the majority of them smile and say hello in all places except at breakfast in the dining room. At a cost of about $9,000 for a one week vacation for two people I do not believe this to be a good value. I am glad I tried Viking. Would I travel with Viking again, Most likely not. Happy Sailing.! Read Less
Sail Date May 2018
We chose this cruise because of Viking's reputation and our desire to explore this part of France at the time offered. We were very impressed with the reliability of Viking's personnel. They met us at the Marseille airport as ... Read More
We chose this cruise because of Viking's reputation and our desire to explore this part of France at the time offered. We were very impressed with the reliability of Viking's personnel. They met us at the Marseille airport as promised and took us promptly to the ship. We were immediately impressed by the quality of the ship. We stayed in a French Balcony cabin and it was surprisingly roomy. Equally impressive was that every time we left the room, staff entered to clean the room or leave important material about the upcoming events. Staff were very attentive and responsive. Dining service was always prompt, and the food is good. Staff were very attentive about beverage needs. We also enjoyed the happy hour that occurred before dinner, and the briefings by the chef about the upcoming dinner, and the announcements of the events that were available the next day. We participated in after dinner entertainment most nights. The ports are located right in the heart of the interesting parts of the destinations, and we were free to explore them if we wanted. The shore excursions were expertly led with experienced local guides, who could not have been better. We especially appreciated the opportunities to participate in the more active shore excursions. We have already made reservations on another Viking cruise for later this year. Read Less
Sail Date April 2018
We chose this cruise at the urging of one of my wife's best friends, who had booked the cruise with her husband and wanted our company. Due to a packing mistake, I left my passport at home, and so had to send my wife without me, and ... Read More
We chose this cruise at the urging of one of my wife's best friends, who had booked the cruise with her husband and wanted our company. Due to a packing mistake, I left my passport at home, and so had to send my wife without me, and the embarkation process went very smoothly for her. Thanks to some quick work on the part of our travel agent, I was able to fly to Europe the next day and joined the cruise boat a day late; the captain of the boat apparently held the boat 2 hours past its normal departure time and waited for my embarkation. The boat and cabin were pristine, and the food was very good. My wife has a lot of food allergies, but she was able to work with our waiter and the chef to get good lunches and dinners (breakfast is a buffet, so among the dozens of choices she was able to find ones that she could have). The service throughout the cruise was outstanding, as were the on-shore tours and excursions. We can't speak to evening entertainment because we rarely availed ourselves of what was offered; we did enjoy the afternoon lectures and slide shows that we attended. The one part of the cruise I was disappointed with was that, with the exception of one lock transit, we were not allowed outside on deck for any other lock transits and very rarely at other times. My wife and her friends were quite taken with the cruise and are already planning another for spring 2019. I found that I didn't care for the cruise experience, so I will continue to make my own individual adventures and not revisit river (or ocean) cruises ever again. Read Less
Sail Date April 2018
Recommended by friends and family, who went on other cruises with Viking. We had a great time . We enjoyed the off shore tours ,the guides were excellent. They knew so much about the area. There was a good variety of activities , ... Read More
Recommended by friends and family, who went on other cruises with Viking. We had a great time . We enjoyed the off shore tours ,the guides were excellent. They knew so much about the area. There was a good variety of activities , excursions off shore , bus travel and food. on the ship we meet so many interesting people and we have remained in touch with some of them. We may be planning additional trips together. The food served on the ship was very good and a lot of variety. I especially like the scrambled eggs and learned how to make them at home. My family and friends really like the way they taste also. Dinners were fun we sat with mostly the same couples each night and our waiters were very good and accommodating . We all enjoyed the variety of food available for breakfast, lunch and dinner . We also celebrated a couples at our tables 50th wedding anniversary. The head waiter and table waiters helped with the festivities. Lounge; We enjoyed each other's company , music and variety of alcoholic beverages. The bartenders were willing to learn new ways to make the drinks we like. Read Less
Sail Date November 2017
This was a great first impression of France and Viking River Cruises! As a gay couple, I was concerned about the atmosphere and how we would be received, but it was absolutely wonderful! The Heimdal was lovely, warm, and welcoming! ... Read More
This was a great first impression of France and Viking River Cruises! As a gay couple, I was concerned about the atmosphere and how we would be received, but it was absolutely wonderful! The Heimdal was lovely, warm, and welcoming! There was one minor hiccup while we were cruising with a lock gate that was closed due to a France national holiday, but it led us to a charming small town (La Voute) we would have never seen otherwise, and the locals met us with open arms- some local shop owners even opened on the holiday just for us! I can't speak highly enough of Viking, everyone was so welcoming and made us feel like family. The cruise director was hilarious and really helped us find local spots to see after hours. Each port held its own unique charm and local flare, but I have to say my favorite stop on the Rhone River was in Lyon. The city was full of energy and had so many great shops, sights, and transportation was a breeze (outside of rush hour). We extended our stay with a 3 night stay in Paris, and we are so glad we did! We had a full time Viking host that helped us find local sights, and the hotel staff were amazing and treated us wonderfully- they even helped us make dinner reservations, given we are not fluent in French. Viking gets an A+ from us!! Read Less
Sail Date November 2017
First river cruise. - everything was efficient, well-organized, great staff, interesting on-board activities (silk industry / wine tasting / piano player in lounge - very talented and amiable) inspiring excursions with knowledgeable tour ... Read More
First river cruise. - everything was efficient, well-organized, great staff, interesting on-board activities (silk industry / wine tasting / piano player in lounge - very talented and amiable) inspiring excursions with knowledgeable tour guides. Very pleasant to have only about 180 fellow travellers, a more personal experience. I would definitely cruise with Viking again. We were made welcome even before boarding - as we walked toward the ship, staff came to take our baggage. Attention to detail included a special rich chocolate drink on our return to the ship after a chilly day on shore; another day we were treated to a local aperitif; on another day, we were presented with a Provençal lunch comprised of various cheeses, several entrees including ratatouille, many desserts including eclairs, and tables set with Provençal tablecloths (and staff dressed in French fashion). Wines and beers were provided in abundance at lunches and dinners; table staff were friendly and helpful and did their best to enrich our dining experiences - getting to know these people certainly added to our cruise experience. Read Less
Sail Date October 2017
okay, lets get right to it. my wife and i just got back from our firsr river cruise on the rhone 1 week ago and it was awesome. i had many concerns based on previous negative reviews, all of which were unfounded. our trip was great, we ... Read More
okay, lets get right to it. my wife and i just got back from our firsr river cruise on the rhone 1 week ago and it was awesome. i had many concerns based on previous negative reviews, all of which were unfounded. our trip was great, we already scheduled our next one. some of the negative comments are just inherent in a river cruise , many locks, sail alot at night, tie up to other ships at ports in which case you may be looking right into another persons cabin. if this bothers you, dont do a river cruise. it is a different way travel, accept it. once you do the experience is awesome. so different from an ocean cruise of which we've done many. we liked the small group and the smaller ship, it fostered intimacy and togetherness, you would get to know your fellow travelers better than on an ocean liner. they are an older crowd, no kids on our trip although there was a newly married young couple celebrating their honeymoon. very high end, everything was great, rooms very clean, food was wonderful with many options, wines were plentiful, included shore excursions and guides were all top notch. the roman ruins, the medievil villages, the winerys, the vibrancy of lyon, were truly one of a kind experiences. we did 3 extra excursions which were also great. four of our 7 stops were right in town, 3 we had to take a bus. we didnt consider this a problem, some may see it as so. it was a wonderful experience, cant wait to go again! Read Less
Sail Date October 2017
As a wine lover, I wanted to travel to the area where the best wine came from. While I could have chosen another cruise that concentrated more on wine country, my wife is a fan of history and this trip combined the two superbly. It ... Read More
As a wine lover, I wanted to travel to the area where the best wine came from. While I could have chosen another cruise that concentrated more on wine country, my wife is a fan of history and this trip combined the two superbly. It was my first experience with Viking River Cruises. I feel the choice could not have been better. From the comfort and condition of the ship, to the attentiveness of the crew, I was made to feel like a long time passenger onboard. The dining was spectacular. Breakfast, lunch and dinner were so varied and exquisitely prepared it would be impossible not to have your taste buds tantalized and a satiating amount to eat. Being that it was a cruise in France, the cuisine followed suit. Gourmet offerings of escargot and frog legs as appetizers highlighted the main courses they accompanied. The food offered was so good, different, and surprising it would take up too much space to describe here. So, all this, and then there was the touring experience at each port of call. Every evening the next day's itinerary in extolled by the cruise director in the comfort of the lounge before dinner. The ships passengers were assigned to small groups of 20-25 people. Each group was led by a seasoned guide for the town. Not only were the guides I experienced knowledgeable, they expressed how much they enjoyed showing you the town. And there is no trouble hearing the guide, because you have a personal earpiece allowing you to hear them even sixty feet away. The value of the cruise is hard to believe until you have the experience. There are other tours that may be lower priced, but I felt that Viking had everything so well planned and executed there was never a concern about fully enjoying myself. I don't yet know when or where, but I look forward to my next cruise with Viking. And also meeting so many other interesting fellow cruisers. Read Less
Sail Date September 2017
This was our second Viking and it met the high standards of the first one. The service was excellent. The food continues to be superb and the staff are the best. Like one big family. The shore excursions were just the right length ... Read More
This was our second Viking and it met the high standards of the first one. The service was excellent. The food continues to be superb and the staff are the best. Like one big family. The shore excursions were just the right length and time. Being a short cruise little time was actually spent looking at the countryside as most movement was at night. The director was fabulously entertaining as were the wait staff. They all seemed to love their job, especially those that had worked on other cruise lines. They said Viking was the best. My one negative was when they were presenting the opportunity to buy travel certificates for future travel. It was not made clear that only 1 per person can be used per cruise. We did the Paris extension and very impressed with the care we were given from the ship through to checking in at the airport. Viking staff members were with us every single step of the way. The Paris hotel was fine and within walking distance of many fine restaurants. Read Less
Sail Date August 2017
Short and packed with interesting Roman ruins and Cluny Abbey Staff was friendly and efficient and attentive The waiters saw to our every need and the omelet chef was a gem. The food was lovely with out being cloying. The provided ... Read More
Short and packed with interesting Roman ruins and Cluny Abbey Staff was friendly and efficient and attentive The waiters saw to our every need and the omelet chef was a gem. The food was lovely with out being cloying. The provided wine was nice and plentiful I r The cabin cleaner Sebastian was so attentive that when Was looking for my cane he piped up to remind me The walking tours were well guided and done at a leisurely pac which was much appreciated by the wobbly knees. The most outstanding feature of the trip was the visit to the abbey at Cluny Learned a lots saw a lot and was enriched by and excellent talented and kind guide. The busses were all clean and quiet, the drivers courteous and helpful The other guests were interesting people from diverse backgrounds I loved having the wifi abord I reccommend this cruise and Viking in general Read Less
Sail Date August 2017
This was our second cruise with Viking and the experience is well above expectation. Embarkation and disembarkation always went smoothly. Dining was fantastic and the ports and excursions were excellent. We want to do a third cruise with ... Read More
This was our second cruise with Viking and the experience is well above expectation. Embarkation and disembarkation always went smoothly. Dining was fantastic and the ports and excursions were excellent. We want to do a third cruise with Viking in 2019 because you really take care of your passengers. You really go out of your way to ensure that each passenger feels special and that the cruise is memorable. We will never use any other cruise company the Viking. The personnel are really professional and attentive to all our needs. The tour guides that you select are extremely knowledgeable therefore providing a wonderful experience to the passengers. The cabins are wonderful and well thought. The bathrooms are a good size and very functional. The longboats are well designed and well decorated. Both Program Directors that we encountered were great and creatives. Overall our two cruises were extremely enjoyable and we learned may things. Thank you. Read Less
Sail Date July 2017
We had a cancelled flight to contend with. Although booked through Viking Air (and they did know about the cancellation) they offered no help. We were on our own. We arrived on the cruiser at 2pm - not a good start. They don't tell ... Read More
We had a cancelled flight to contend with. Although booked through Viking Air (and they did know about the cancellation) they offered no help. We were on our own. We arrived on the cruiser at 2pm - not a good start. They don't tell you that other cruises moor alongside. It happened three times in our trip - not good. They don't tell you that you cruise more at night than during he day. If you go on the off-cruiser tours you will hardly see anything of the countryside. I have been in correspondence with Viking about aspects of our break. My first letter was answered within 14 days; my second letter remains unanswered after three weeks. On the positive side, the food and drink is good; the line staff are excellent (but we had reservations about more senior staff). Our fellow passengers were generally very good company and the off-cruiser cruiser trips were very good value. ... it could have been so much better Read Less
Sail Date July 2017
This was our very first cruise of any kind, so we have nothing to compare it with. We had considered the South of France for a honeymoon when we got married 4 years ago-neither of us had been to France before. When we saw the deal for this ... Read More
This was our very first cruise of any kind, so we have nothing to compare it with. We had considered the South of France for a honeymoon when we got married 4 years ago-neither of us had been to France before. When we saw the deal for this cruise, we booked it right away and are so glad we did! It was hot, but France was beautiful-we loved it and look forward to going back! Highlights for me were Avignon and Tournon-the walled city was so charming, and Tournon was just really cool-I fell in love the minute we walked into town-the scenery, the architecture, the forests, the steam train-and our guide, Philippe. I could live there! Another highlight was our excursion into the Ardeche region-unlike anything I have ever seen and fascinating. We loved Cluny, too-gorgeous countryside and impressive abbey. I liked Paris but not as much as the smaller towns in Southern France. We loved the local guides, too. Our crew was stellar, especially Christine, our cruise director-she was simply fabulous! We also loved the young people who served us meals-so friendly and nice. I wish I had had the chance to practice my French a bit more, but that is a minor thing. Overall, the service was exceptional. The food was good, but there were a few "misses"-I did see some regional food, but it appeared that some meal choices were the chef's interpretation of regional specialties. The Provencal luncheon was wonderful-from the tablecloths to the food served that day. Overall, the food was very good and we liked having choices for all our meals. The shore excursions were great, and I'm glad we were able to add on the ones to the Ardeche and Cluny-I just wish we hadn't missed one of the towns because of the Ardeche excursion. It was hard to choose some of them! We loved the ship and look forward to our next river cruise! It was the trip of a lifetime! Read Less
Sail Date July 2017
We stayed in Nice for 3 days prior to the cruise, which was a great way to see a wonderful city, while acclimating to the time difference. Viking met us at the airport and shuttled us to our hotel, where we met our Viking staff who ... Read More
We stayed in Nice for 3 days prior to the cruise, which was a great way to see a wonderful city, while acclimating to the time difference. Viking met us at the airport and shuttled us to our hotel, where we met our Viking staff who took care of us on our Nice visit. The Le Meridian was a comfortable hotel and convenient to the sea and downtown. We also got top enjoy a Jazz festival the coincided with our time there. We were comfortably transported to our ship by motor coach and greeted warmly once onboard the Viking Heimdal in Avignon. We stayed in a suite which I would recommend. The service on Viking is fabulous. This was our second cruise with them, and we are already planning another. Everyone speaks english buy do learn a bit of the local language. We might have planned too many excursions and will plan on spending more time onboard next time. The food is plentiful, fresh and deliciously prepared. Great wines as well. Good idea to buy the Spirits package. There are some wonderful excursions with guides that truly know each port that you visit. I cannot Compliment Viking enough for their extremely professional experience at every level. I forgot my IPhone on the coach and the quickly found it and got it back to me. We made many friends on this cruise who we remain in touch with and plan on cruising with them again. Read Less
Sail Date July 2017
Viking Heimdal Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 4.0 4.5
Entertainment 3.0 4.0
Public Rooms 5.0 4.7
Fitness Recreation 1.0 3.6
Family 1.0 3.6
Shore Excursion 4.0 4.5
Enrichment 4.0 4.3
Service 4.0 4.8
Value For Money 3.0 4.2
Rates 4.0 N/A

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