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5 Avalon Waterways Europe - British Isles & Western Cruise Reviews

I have always wanted to see the annual tulip festival in the Netherlands. I was a little tentative about traveling by myself, but I found my fears were baseless. The Illumination is a beautiful ship and has a wonderful, caring crew. I ... Read More
I have always wanted to see the annual tulip festival in the Netherlands. I was a little tentative about traveling by myself, but I found my fears were baseless. The Illumination is a beautiful ship and has a wonderful, caring crew. I had no problems traveling or getting to and from the ship. From the captain to housekeeping to dining, everyone on the crew wanted the guests to be happy and taken care of. I was really surprised (in a good way) that the food was so good. Chef Attilla was excellent and had me eating foods that I did not know that I liked. Barbora was the Hotel Manager and Peter was Dining/food Manager. Both did their jobs above and beyond. Tamas, our Cruise Director made sure that we were prepared each day and night for the upcoming activities. Traveling as a single, I was never made uncomfortable that I was traveling by myself. I highly recommend this Ship, this Crew and this Cruise as the tulips were spectacular. Read Less
Sail Date April 2018
As a solo traveller -- I am very careful as to the types of trips I take and places I visit. I must admit that the Christmas River Cruise with Avalon on the Panorama not only met my expectations by exceeded them. The adventure ... Read More
As a solo traveller -- I am very careful as to the types of trips I take and places I visit. I must admit that the Christmas River Cruise with Avalon on the Panorama not only met my expectations by exceeded them. The adventure started with a welcome dinner on Christmas Day at the hotel in Prague. I didn't know a should when I entered the room - there were a couple of vacant seats at a table that I asked to join and there met a couple from New Zealand (that I have since visited), and two gentlemen from the States -- that didn't know each other when they sat down at the table -- so I was very pleasantly surprised to find that I was not the only solo passenger on the trip. After a day of touring through Prague -- a 4 hour bus trip took us to Nuremberg (It went by quickly). The ship was amazing -- my room delightful and the crew helpful, kind and courteous. The food was far above average and they had something for everyone. The age range was a lot lower than I expected -- there were several families on board -- complete with teenagers (that enjoyed themselves immensely) It was such fun at night -- the lounge was the place to be and I got to know the majority of the people aboard. Thank you Avalon for providing me a delightful way to bring in the New Year -- in fact, I have already booked my trip for next Christmas -- this year it will be from Frankfurt to Vienna (I wish it was from Zurich -- but that one isn't provided this year ....) I am also looking at the Avalon Cruise through Viet Nam. Gosh -- so many river cruises -- so little time..... Read Less
Sail Date December 2011
First of all, this was my very first river cruise experience. After studying for months different itineraries, river cruise lines, reviews, etc. I decided to go with Avalon for my first river cruise. It was better than expected. The ... Read More
First of all, this was my very first river cruise experience. After studying for months different itineraries, river cruise lines, reviews, etc. I decided to go with Avalon for my first river cruise. It was better than expected. The Avalon Panorama is a brand new river ship, it offers an interesting modern/elegant decor and ambiance. Mother nature even Embarkation process: it was easy and smooth. I spent 5 days in London, and then I flew to Basel and I did all the transfers on my own. Once I got to the ship, it seemed they were not expecting any passenger so early, but they were welcoming enough to smile and to help us with the luggage. A few seconds after, we got offered a glass of champagne. Reception Area: the lobby is simple, but elegant, the Christmas decorations were all over the ship. You were able to feel the Christmas Spirit right away, something kind of unusual to me. Stateroom: the stateroom was comfortable, quite and elegant, flowers and a water bottle on the desk, and a welcoming note laying on the bed. The size of the stateroom was appropriate, I would say bigger than expected. Bathroom: the bathroom was surprisingly comfortable and very well-designed, it reminded me to the elegant and spacious bathroom of the Azamara's Journey. I was not expecting so many nice amenities, including L'Occitane toiletries. Public Areas: the Panorama is an elegant ship, the interesting feature is that is quite modern at the same time. I've seen many pictures of different ships from various river cruise lines, but there is nothing similar to the Panorama, the carpet's colors, the curtains, the furniture and the artwork perfectly matched with the whole concept of the ship. The Library is nice, the lounge bar is bigger than expected. The elevator was not in service, it was decorated instead with Christmas presents and dolls. I guess that some people complained about it, as most fellow passengers were seniors. Food: the food was better than expected as well. Especially dinner, where you have a fair variety of main entrees, the food was quite good and they offer complimentary wine. Breakfast was abundant, different hot and cold choices, also you had complimentary champagne. Excursions: the excursions were excellent, the tour guides were knowledgeable and fun. The bust were brand new, very clean and in excellent conditions. The included excursions are one of the most attractive features of river cruising. The Christmas Markets are just magical and perfect. Service: I believe this is one of the strongest areas of the Avalon Panorama, even though the crew were very busy, they were friendly and most of the times had a smile on their faces. The Cruise Manager was very entertaining, he was not just friendly, but quite efficient at the time of recommending things to do, and when you needed to book an optional excursion at the last minute. Disembarkation: same process as the embarkation, very easy and smooth. I would definitely recommend the Avalon Panorama to my family and friends. River cruising is different from ocean cruising, it is a lot more low paced, enjoyable and you have the chance to meet nice people more in depth as most river ships have a capacity of 180 passengers or less. I definitely prefer river cruising to ocean/sea cruising. I would rate my overall experience as 9/10. Read Less
Sail Date December 2011
Just wanted to make a comment before starting on the review. Avalon includes bottled water in the cabin each day on most ships. The soaps, shampoo, etc., were very nice and definitely an upgrade from our Magnificent Europe of two years ... Read More
Just wanted to make a comment before starting on the review. Avalon includes bottled water in the cabin each day on most ships. The soaps, shampoo, etc., were very nice and definitely an upgrade from our Magnificent Europe of two years ago. Coffee, tea, juice and water along with fruit and cookies are available 24 hours a day in the back lounge. Each afternoon there is a coffee/tea and cake offering in the main lounge. There is a beauty shop on board. They added head massages to their list of offerings. I had mentioned on last year's survey that it would be nice to have someone who could give manicures on board. This year on the Creativity, Sandra was able to shape my nails and cuticles and then give a hand massage. Again, I mentioned on the survey that further nail service would be nice. We did not use the onboard fitness room as we were walking quite a few miles each day on the tour. The hot tub was on the top deck and was used by quite a few people. We boarded the Creativity after taking an optional trip to the Eifel Tower. It was so nice to see one of our bartenders from last year, Radu. Always nice to have a familiar face to greet us ... This trip had 123 passengers as I recall. The Creativity is a fairly new ship and its layout was familiar to us as we were on the Affinity's maiden voyage last year. I have been asked by several Cruise Critic members to talk about the included and optional tours. On the Paris to Normandy portion of Grand France there were two included tours most every day. You were given the choice of one or the other. Sometimes we made a good choice and sometimes we didn't ... here are the choices that we had for tours and optionals: Paris: There was an included sightseeing tour of Paris. In the afternoon there were two optional tours: Louvre and Versailles. Last year we took the Versailles tour and really enjoyed it. Those who took the Louvre tour said it was good but not much time to just stand and enjoy the artwork. In the evening there was an optional trip to the Moulin Rouge. We didn't go either this year or last year but those who went had a great time. Conflans: The included tours were a trip to the village where Van Gogh spent his last three months or St. Germain to visit the home of Josephine Bonaparte. We did the St. Germain trip and it was OK but wish we had done the other one as we heard good things from those who took it. Vernon: The included tours were a trip to Claude Monet's home and gardens or Chateau de Bizy which is a 'small Versailles' ... we did Monet and loved it. That evening there was onboard entertainment by Valerie and Alexis, which was OK but not a group that I would want to hear again. Rouen: There was a walking tour of the city in the morning and then two optionals in the afternoon: Homfleur and Calvados Distillery or visiting several Abbey's, which is the one we did (I graduated from a Benedictine University and wanted to visit a Benedictine Abbey) and we had a great time. Those who went to Honfleur said it was nice and that they enjoyed the distillery. We stayed in Honfleur while we did our own Normandy trip so I wasn't interested in going there That evening we had onboard entertainment from La Strada, which is a trio of violins and keyboard synthesizer who performed classical music. This was our third time seeing these performers and they just get better each time. We did purchase their CDs so that I can enjoy then here at home. Rouen: This day there were three included trips: Landing Beaches for the American Landing Beaches for UK and a Taste or Normandy which included the Bayeux tapestries. My husband did the American landing beaches while I stayed on the ship and relaxed. Everyone enjoyed their tours. Normally there would just be a trip to the American Landing Beaches but there were 20+ folks from the UK who were there especially to see the UK beaches as many of them had served in the military in World War 2. Les Andelys: The included tours were basically the same. One did a tour of the city and then went up the hill to the ruins of Richard the LionHeart's castle and then walk back to the ship or take the bus up and back from the castle and then tour the city. That afternoon we had a tasting of several French cheeses. We arrived back in Paris and those who only took the Paris/Normandy trip leave to go home and the others of us went on to the start of the second cruise. NOTE: This trip was affected by the Iceland volcano and a little over 100 of the folks had to find alternative ways to get home. Some of them decided to go along on the Burgundy and Provence portion of the trip and then leave the ship to get back to Paris for their flights back to the US. Just a quick word on the Creativity. It was a great ship with good staff. The food wasn't as good as what we have had on our two previous cruises and we were sure that the CD knew about it and also put it on our survey forms. We had a limited number of people on this cruise as the volcano prevented many folks from getting to Paris. I believe that we had just 51 of us on this portion of the trip. Then those who were continuing on the Burgundy and Provence trip were put in a small van and began our journey to Chalon. On our way there we went to Beaune to either do Burgundy Wine Tasting or tour the Hospices of Beaune (we did the wine tasting). There we met the others group who would be joining us on the cruise. Lunch was on our own. We arrived at the ship to find out that one of the waiters was also on the Affinity last year (Lazlo). Chalon: Walking tour of the town and then sail to Tournus where you could walk to St. Philibert Abbey (beautiful place). There was an optional tour to Chateau Cormatin which we did not do. Macon: No tour just cruising on the Saone. The weather was beautiful so we enjoyed Lyon: City tour which includes the painted walls and the Basilica ... can't miss the Basilica ... Lyon is a wonderful place to tour. Lyon: There were two optional tours scheduled but they wound up being put together which is going to the silk mills and then to the market. Afternoon there was an optional to the Beaujolais vineyards ... we didn't take either one but heard great reviews on both of them. Tournon: Walking Tour and then a little free time before going to Viviers where we took a walking tour through the city and then went up the hill to the Church/Convent area and had an organ concert at the church ... for those with problems walking, transportation was provided up and down the hills. My husband took the transportation but I walked. Avignon: Included tour of the town and the Pope's Palace. In the afternoon there was an optional trip to Pone du Gard and Uzes which we again did not take. Arles: City walking tour and then optional to St. Remy, Van Gogh and Nostradamus ... again we did not take the optional. We took the extension and wound up in Nice where we did take the optional trip to Monaco ... which was great!!! The Scenery is a little older than the Creativity and has had some updating. Rooms, service, etc., were great. The food was better than on the Creativity but as with most ships, there was too much salt in the prepared food. This was a fantastic trip. We were so fortunate to have Yvette Laurent as our CD. She is so pleasant, organized, and nothing seems to 'rattle' her. She did such a great job in helping those who were stranded in Paris, both those who booked their air, etc, through Avalon and those who didn't. Read Less
Sail Date April 2010
We cruised on the Avalon Creativity in late September. We got really lucky and had fantastic weather. I absolutely fell in love with river cruising. It was awesome that any time you looked out the window or over the rail, there was ... Read More
We cruised on the Avalon Creativity in late September. We got really lucky and had fantastic weather. I absolutely fell in love with river cruising. It was awesome that any time you looked out the window or over the rail, there was something to see. You were always within yards of the nearest shore. All of the rooms on the ship were large compared with most of the ocean going ships. The bathrooms even had a decent size shower. We were a group of 4, so we had two rooms. We had a Jr. Suite, but the other couple had a standard room. The food was absolutely fantastic. One person in our group had some allergy considerations, and the kitchen always made sure that they had appropriate food that was just as good. One thing we really appreciated, was that the price of the drinks on board was reasonable. They also had happy hour each evening, where drinks were two for one. With all dinners, wine beer and soda were included. They only had one sitting for dinner, and it tended to take 2 hours... or longer if you liked. During this time the wine and beer were flowing freely. They were almost insulted if you declined a refill. Since we ultimately did not spend all that much money on drinks, and all the excursions are included in the price of the cruise, this is actually a pretty affordable vacation. Do be warned though, if you are into partying all night, and then sleeping till noon the next day, stick to the big ocean ships. They don't offer much in the way of entertainment, and by 11:00 it is pretty much down to sitting in the lounge for drinks. Most of the excursions are also quite early in the morning, and you do need to be at breakfast by 7:00 most days, if you were planning to participate. Due to the small size of the ship, however, by about day 3, people begin to know each other, and the evenings in the lounge and the happy hours start to turn into parties. I loved the intimacy of being in this environment. I do have to say though, that being in our early 40's, we did get labeled as the young people. That being said, the so called "older" crowd were no couch potatoes. Just try and keep up! I definitely did not feel out of place, and would go sailing with this group again in a heart beat. Read Less
Sail Date September 2009
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