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2 Helpful Votes
Sail Date: September 2017
Went on Avalon cruise a few years ago and the river was “closed”. We were very disappointed. We were not sure we wanted to try this again. Avalon kindly refunded part of our trip cost. We wanted to try again and give Avalon ... Read More
Went on Avalon cruise a few years ago and the river was “closed”. We were very disappointed. We were not sure we wanted to try this again. Avalon kindly refunded part of our trip cost. We wanted to try again and give Avalon another chance. So glad we did. We started in Basel and ended the cruise in Amsterdam. Boarding was very prompt and staff could not have been more helpful. Our room was spacious. Food was DELICIOUS. My husband had a birthday while on the cruise and he had a birthday cake with candles presented to him after dinner. Cruise director was very helpful and a lot of fun. We are grateful we met several couples from other countries during our week and had the best time comparing country habits and happenings. The only complaint I would have is the early starts every day. We are not late sleepers but a week of getting up early and eating breakfast before 8:30 am got a little tiring. Have been looking at taking a France trip in the future. Thank you Avalon. Read Less
1 Helpful Vote
Sail Date: July 2017
We are UK residents and live about 30 miles from London. We wanted a 7-day cruise with not too far to travel, so went for 7-days Paris to Normandy & return to Paris. Used Avalon last year on the Rhine and it was great. We ... Read More
We are UK residents and live about 30 miles from London. We wanted a 7-day cruise with not too far to travel, so went for 7-days Paris to Normandy & return to Paris. Used Avalon last year on the Rhine and it was great. We travelled by air then, not our favourite these days but it was good from Heathrow to Zurich and return. This year we opted for Eurostar as our only previous experience, a short break to Lille, was good. This time it was a disaster, we missed our train by 2 minutes, as the security/passport control queue was massive. (Sat. morning). This cost us an extra £190 to get on a train 4 hours later, in separate seats, that was the only option. Return journey was terrible, we were dropped off at a side entrance and had a massively long walk to get to the Eurostar Terminal. The economy seats were tired and uncomfortable. At the end of the journey we had a massive walk to find our pick-up driver and then another huge walk to the car park. So our advice is unless you are young and fit, avoid Eurostar. The Avalon River Cruise part was very good, service, food accommodation etc. first class. Avalon include tips as well for UK customers and offer beer, wine & soft drinks at lunch and dinner included. Read Less
Sail Date: December 2016
Right time / rather new cruise ship / Love the cruise director, loved the crew always happy, friendly and willing to do whatever to make the trip an experience!! The food portions were very good, not too large and plenty to eat. Sometimes ... Read More
Right time / rather new cruise ship / Love the cruise director, loved the crew always happy, friendly and willing to do whatever to make the trip an experience!! The food portions were very good, not too large and plenty to eat. Sometimes the food was locally focused and it gave you the opportunity to try something different and other options if you chose not to try something different. The nightly entertainment was good, but repetitive with the same music night after night. We did however have some different entertainers come on the ship 2-4 times during the trip. The weather was cold & gloomy but what do you expect for December in Europe. Wish we could of stayed longer in each village, city we toured just so much to take in. As a first timer river cruiser we will be back, probably in warmer weather to experience instead of freezing. Read Less
7 Helpful Votes
Sail Date: November 2016
We wanted to tour Europe without transportation hassles, This was our first river cruise after attending several ocean cruises. The cruise director was charming and excellent at explaining all options available to us. All of the service ... Read More
We wanted to tour Europe without transportation hassles, This was our first river cruise after attending several ocean cruises. The cruise director was charming and excellent at explaining all options available to us. All of the service personnel were pleasant and professional. They remembered our names and cabin number which indicated to us how much they enjoyed their jobs. The talent night that they presented was great and very entertaining. The cabin felt more like a hotel than a cruise ship. The food and service was excellent and the small size of passengers made it easy to get to know new people during the week long vacation. We liked the variety of going to several different cities along the Rhine and the view of the castles from the deck along with the panoramic windows within the cabin was very unique and appealing. In the future we look forward to attending similar cruises in other parts of Europe. Read Less
2 Helpful Votes
Sail Date: October 2016
What a wonderful experience for our first cruise. We were celebrating our wedding anniversary and retirement. Everything was simply perfect from the day we first stepped on the boat to our day of departure. The room was superb. The ... Read More
What a wonderful experience for our first cruise. We were celebrating our wedding anniversary and retirement. Everything was simply perfect from the day we first stepped on the boat to our day of departure. The room was superb. The layout allowed for rom to walk around the bed and the bed facing the full length windows was a treat. What impressed us the most was the high quality and spacious bathroom. Almost like home, well almost. The added feature of having an onboard laundry facility was simply perfect. The food was excellent three times a day and numerous after-hour lighter meals. Wine flowed easily each night. The "special chef" meals were a treat and featured fresh ingredients form the local villages. We even met our Chef in the village at his favorite bakery. It was great. We met many new friends as well. Lots of fun to be had. The excursions were well planned and the tour guides experts on their locale. We have already chosen Avalon for our next cruise in 2017 on the Danube. The last day was hard to leave but they made it easy. The luggage was carried to an awaiting taxi and loaded piece by piece. No cares no worries. Read Less
2 Helpful Votes
Sail Date: October 2016
Choosing an Avalon cruise was really pretty easy after speaking to other people about river cruising and the recommendation of our travel agent. We chose the Rhine River Cruise aboard the Tranquility II in late September early October. ... Read More
Choosing an Avalon cruise was really pretty easy after speaking to other people about river cruising and the recommendation of our travel agent. We chose the Rhine River Cruise aboard the Tranquility II in late September early October. The ship and the cabins were everything they were advertised to be. The food on board was excellent and we were amazed that they were able to create such wonderful meals in the small galley they have. The staff on board was great starting with Robert our Cruise Director. The rest of the crew performed various duties quietly but superbly. All shore excursions were excellent in each port we visited. The rooms on board were spacious and well laid out. We enjoyed the fact that there was no assigned seating for meals which enabled us to meet many of our shipmates from various other countries. So to summarize we will definitely be recommending Avalon Waterway River Cruises to anyone who will listen. Definitely will be traveling with them again!! Read Less
5 Helpful Votes
Sail Date: September 2016
My wife and I just returned from our very first river cruise on the Tranquility II. We sailed northbound on the Rhine, from Basel to Amsterdam. We were by ourselves but met many interesting people from the UK, Australia, Canada, and of ... Read More
My wife and I just returned from our very first river cruise on the Tranquility II. We sailed northbound on the Rhine, from Basel to Amsterdam. We were by ourselves but met many interesting people from the UK, Australia, Canada, and of course, most were from the US. The meals were course after course of appetizing, creative and country-oriented flavors. There were four entrees that were always available. Breakfasts included made-to-order eggs and omelettes, lunches were also buffet style and offered a huge array of meats, cheeses, vegetables, and breads. Dinners were multiple courses with plenty of options. Happy hour was a great time and Stefano, our cruise director, was there to give us information about the next day. On board newsletter was great. The wait staff were efficient and friendly, quick to refill our wines, beer and sodas, and eager to get something special for us if we wanted. Avalon is known for their excellent service and we were not disappointed. All the crew on the ship were friendly and eager to help. I did not feel they were overburdened as on the larger cruise ships. They worked hard and did multiple jobs, but the ratio of staff to passengers was much better than on large cruise ships. They also got along well with each other - the crew entertainment night, which I normally do not attend, was an absolute riot! I really appreciated the attention to detail across the board, including activities and excursions and the ability to pre-pay gratuities. Stayed an extra night in Amsterdam and all the transfers and connections were seamless. My wife and I would absolutely go on another Avalon cruise. Read Less
12 Helpful Votes
Sail Date: August 2016
Our travel agent selected it for us. She liked the company. We sailed on the most beautiful, new ship, the Tranquility II. Every detail was sparkling and clean. The ship was beautifully appointed and there was attention to every ... Read More
Our travel agent selected it for us. She liked the company. We sailed on the most beautiful, new ship, the Tranquility II. Every detail was sparkling and clean. The ship was beautifully appointed and there was attention to every detail. From candies on the front desk to refreshing face towels and juice to greet us upon our return to the ship from an excursion. The meals were course after course of appealing and country-oriented flavors. Breakfasts included made-to-order eggs and omelettes, lunches were also buffet style and offered a huge array of meats, cheeses, vegetables, and breads. Dinners were multiple courses with plenty of options. The wait staff were efficient and friendly, quick to refill our wines and sodas, and eager to get something special for us if it was our wish. We were always treated by the captain when we returned from an excursion. The organization of all 122 passengers was smooth and friendly. With a group of this size, it was easy to meet people more than once and actually refer to them as friends. Best experience EVER! Why would anyone want to go on a traveling city of thousands when there is this amazing, personable experience available? Read Less
12 Helpful Votes
Sail Date: June 2016
We have just returned from a Rhine Cruise on Tranquility II- Northbound from Zurich to Amsterdam and loved it.There was a problem with the river being closed due to too high water but Avalon could'nt help have done any more to a situation ... Read More
We have just returned from a Rhine Cruise on Tranquility II- Northbound from Zurich to Amsterdam and loved it.There was a problem with the river being closed due to too high water but Avalon could'nt help have done any more to a situation out of their control. We were bussed from Zurich to Strasbourg, and spent 2 nights mored there, but it was no hardship as they bussed everyone the Heildelberg Castle from Strasbourg, so nothing was missed other than the cruise from Basle to Strasbourg (we stayed onbaord and enjoyed a lovely Bebeque on the sundeck). The guests were a nice mix of English speaking nations from New Zealand, Austrailia, Canada, USA and Brits, all who got on very well (despite the conversation always revolving about the UK referendum/Brexit! LOL) the ship is well equipped very clean (only a year old) and the cabins are very nice with 3 sliding glass windows to give you a great view of the countryside and a full size bathroom with a great shower. The crew were all excellent, and could'nt be more friendlier and helpful. The food was the best we have had on the 3 river cruises we have been on, and wine/beer included with your evening meal was great and very generous . There was a resident pianist who played every evening, with local artists coming on board when mored overnight to entertain, however the Crew show stole the limelight and was brilliant. Hendrick the cruise Director was excellent and very informative and helpful. We really enjoyed cruising through the Rhine Gorge and the destinations particulally Rhudesheim which is lovely. In all a lovely ship, cruise and I wouldn't hesitate recommening Avalon to anyone Read Less
Avalon Tranquility II Ratings
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