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2 Helpful Votes
Sail Date: February 2019
First time traveling to New Zealand and first time on Princess line. Unexpected problem at the start and cruise cut short by 3 days due to cyclone.. can't help the weather. Just myself and best friend on this trip. Embarkation ... Read More
First time traveling to New Zealand and first time on Princess line. Unexpected problem at the start and cruise cut short by 3 days due to cyclone.. can't help the weather. Just myself and best friend on this trip. Embarkation went smoothly as did disembarkation when we returned. Entertainment was fantastic something for everyone.Especially one group in particular- Mosaic was their name..great band.All staff were amazing very friendly knowledgeable approachable. Food was amazing we had anytime dining. Service terrific staff amazing food fantastic Lots of areas to have quiet time or be active.. enjoyed very relaxing massage inn the spa.. staff running activities were easy going friendly Cabin was very clean and tidy. Looked after each day by amazing staff.. had arranged day tours before arriving. Organisation of these was well done.. buses were then when required. Left on time. Ticked off a couple of things inn my bucket list . visited Tauranga and went to Hobbiton and while in Aukland violated Sky Tower.. amazingly stunning views Read Less
5 Helpful Votes
Sail Date: February 2019
I have always wanted to visit Tasmania and this cruise was advertised at a reasonable rate in the Sunday Mail. As this is the final voyage from Australia of the Astor I was not expecting much. We were surprised pleasantly by the ... Read More
I have always wanted to visit Tasmania and this cruise was advertised at a reasonable rate in the Sunday Mail. As this is the final voyage from Australia of the Astor I was not expecting much. We were surprised pleasantly by the cabin size and ample storage. The water pressure and hot water availability was faultless. The waste system operated faultlessly unlike other cruises we have completed. The food was incredible. The bar staff were knowledgeable and hospitable. A special mention for the entertainment staff and in particular the extremely hard working dancers. The shows kept getting better. The Captain was a true gentleman and exceptional host. Housekeeping and general cleanliness was to a very high standard. The spa was a pleasure to visit. The sauna and co located internal swimming pool were immaculately clean and attended by staff. I wasn’t expecting much from an aged ship on a relatively minor shipping line but I was constantly surprised and delighted from start to finish. Thank you CMV. Read Less
1 Helpful Vote
Sail Date: February 2019
Ok after the last 2 disappointing cruises with princess we thought we'd give cunard a go.Def aimed at.a diff market. .only one child on board for first half of cruise (poor bugger was lonely in kids club) The average age was ... Read More
Ok after the last 2 disappointing cruises with princess we thought we'd give cunard a go.Def aimed at.a diff market. .only one child on board for first half of cruise (poor bugger was lonely in kids club) The average age was older and this changed down to around 55 after melb. Embarkation and disembarking was brilliant.so much more efficient.Food was.great 8 out of 10 the ship was immaculate no leaking roofs and the carpet was stain free and trip over buckets or carpet dryers. The rooms were very good. The mens change room had a sauna which looked out over the sea...didnt have to pay for the expensive spa suite..9/10 and no one used it most of the time i was the only person there. The only downfall was the way they bill you in us dollars and charge your account. Drinks were expensive . Our semillionier in the Britannia dining room was Mysdrago from serbia who was so charming you could take him home. The only other issue was dining in the buffet for lunch or breakfast as there were not enough seating for everyone inside. The entertainment was very good. This cruise was not a booze cruise with everyone just having a nice time relaxing. Its not carnival or princess and doesnt cater for that market. We enjoyed dressing for dinner and whilst some standards were enforced (No swimmers.in buffet ) most of the time everyone dressed accordingly..had a great cruise definitely a much better standard for me anyway. Read Less
1 Helpful Vote
Sail Date: February 2019
We have had a number of Celenrity Cruises this was the most disappointing. The positives - Luminae dining, cabin housekeeping and general level of service. The Sky Suite was spacious and service excellent but the noise from trolleys ... Read More
We have had a number of Celenrity Cruises this was the most disappointing. The positives - Luminae dining, cabin housekeeping and general level of service. The Sky Suite was spacious and service excellent but the noise from trolleys in the buffet restaurant directly above was intrusive - especially in early morning. Negatives- We saw no evidence of 'priority boarding' which is sold as part of the package. Our check in at Auckland, which was a shambles and left is standing on the gangway with all other passengers for over 20 minutes, set the scene for all other ports. We appreciate port restrictions where only one gangway ( which would sometimes only carry 5 at any one time) seemed to be a feature but no attempt was made to prioritise and there tended to be only one card reader in operation,which for a ship this size is ridiculous. We felt sorry for disabled passengers. Occasionally there were two bag screening machines but not very often. NOISE! Screaming music invaded almost every public space even the Lawn Club, which we associate with peace and calm. A number of other passengers asked for it to be turned off or turned down but it was systematically turned back up. So many of us complained especially in the Martini bar where a disco was thumping out mindlessly. Up selling was intrusive and infuriating. Celebrity clearly have a mandate to squeeze as much out of passengers as possible. This is even more evident in our bookin for next year ( which we will probably cancel). Gratuities are added to the total cost of the cruise and the customary service for those of us who have to fly to Florida, where flight times are not compatible with cruise times, were an overnight hotel pre cruise and day room on day of departure are now an extra the latter being totally unavailable. We have contacted Celebrity. Read Less
5 Helpful Votes
Sail Date: January 2019
I had an assumption that all cruise`s were for old fat people, how wrong I was, my parents shouted my wife and 3 boys aged 4-8-11 and my brother and my two nieces. Absolutely blown away staff are some of the most beautiful people we have ... Read More
I had an assumption that all cruise`s were for old fat people, how wrong I was, my parents shouted my wife and 3 boys aged 4-8-11 and my brother and my two nieces. Absolutely blown away staff are some of the most beautiful people we have meet they remind me of the fijian`s, warm, humble, caring, genuine they were the highlight of the trip without a doubt. The boat is almost as good its is better than some 5 star hotels we had a junior suite that was well appointed had two bathrooms and plenty of room four us and storage for all our stuff was on deck 10 room 218 been mid ship when there is a bit of a swell is a blessing less movement. Hard to find information about activities before you, go but easy enough once on board. Book things as soon as you get on as you may miss out especially for I-Fly and North star the viewing arm thingy majig. Food is really good caters for al,l my wife is a vegetarian even she was happy. Take a clothes line as they charge like wounded bulls for laundry. If you like a drink or to get the drinks package they make the drinks strong so none of those weak bar drinks here !. For kids suits under 3 and over 8 years of age, our 4 year old fell in the weird zone things like bumper cars, rock wall, trapeze and roller skating he was to young to do. They do have a great kids club for all ages but we never used it. great used to taking the stairs the lifts are pain full none seem to be available always full. We will remember this for a lifetime helped when my parents paid for it stunning stunning stunning Read Less
1 Helpful Vote
Sail Date: January 2019
It was relaxing Cruise to South Australia with mininium Sea days and more ports which were great.Good cruise with Princess high quality of food probably need to change the menues as it is the same after a number of cruises we have ... Read More
It was relaxing Cruise to South Australia with mininium Sea days and more ports which were great.Good cruise with Princess high quality of food probably need to change the menues as it is the same after a number of cruises we have travelled and the same with the entertainment especially the Dance shows currently five are repeated with different people. Tours were good and exciting. Need to improve dress standards in the dining rooms.All staff are friendly and helpfull especially the cabin stewards.Always something to do during the sea days and easily disembarkment on port days and could always find your tour with good transport to the cities if required. Princess cruises high standards have been maintained. The Golden Princess has been refurbished for the better with new carpets and better lighting in the dining rooms. Specilased shoping was good at reasonable prices and good specials on board,no hard sell. Very good cruise Read Less
1 Helpful Vote
Sail Date: January 2019
There were 6 of us traveling, ranging in ages from 42 to 62. We were celebrating my friend's 50th birthday and we booked the cruise some 12 months earlier as she had never visited New Zealand. DH and I have cruised with RCCL ... Read More
There were 6 of us traveling, ranging in ages from 42 to 62. We were celebrating my friend's 50th birthday and we booked the cruise some 12 months earlier as she had never visited New Zealand. DH and I have cruised with RCCL previously on several occasions. Other friends are seasoned cruisers who have never cruised with Royal. We arrived in Sydney the day before the cruise and stayed at the Sir Stamford which was in an excellent occasion as we could walk to the pier. All six of us had the ultimate drink package and found it to be great value. Due to the weather we were consuming large amounts of water, as well as cocktails, beer, wine etc. DH and I had the ultimate dining package and our friends had 5 night packages. The other nights they ate in the main dining room and they had no complaints about the food or the service. DH and I were very happy with all the meals and staff at Chops, Izumi and Jamie's. We didn't visit Wonderland due to a bad experience on another ship a couple of years ago (DH refused to go back). There was heaps of entertainment. We kept missing things we wanted to do, due to conflicting schedules. Cruise Director Joff Eaton was once again AWESOME! Well done Joff, we especially loved your progressive trivia. It was so much fun :) Service was great everywhere on the ship. Over the course of the 10 night cruise, we visited every bar and every dining venue (other than Wonderland). Staff were all happy and fun, not to mention helpful. You could ask for anything in the Windjammer and they would get it for you. We had some great garlic Naan bread made especially for us. We didn't do any excursions through the ship. Personally, I had previously sailed to NZ so was happy to just do our own thing at each port. Twice we just walked around the towns and had some lunch. At Wellington, DH and I stayed on-board. We were only in port for a few hours, so decided to stay on the ship. Overall, it was a great cruise. Our friends who had never sailed RCCL before loved it and are looking to book another cruise with the company. Read Less
6 Helpful Votes
Sail Date: December 2018
New Zealand summer time never lets you down it was just a pity about the balcony of the cabin. The ship itself is lovely and the entertainment very good, food was hit and miss the kitchen trying to pass chicken pieces off as ... Read More
New Zealand summer time never lets you down it was just a pity about the balcony of the cabin. The ship itself is lovely and the entertainment very good, food was hit and miss the kitchen trying to pass chicken pieces off as sweetbreads......both Grille and Harmony had good food but Le Mer was a very poor representation of French cuisine. Definitely go to the English Pub lunch at Grille it's the closest you would get to a true pommy experience the sausages are the best I have ever eaten and my wife had the steak and kidney pie with plenty of kidney we went both times it was on. Drinks are super expensive we were going to do the drink package and decided not too which worked out well just limiting how much you have to drink, cocktails nothing out of the ordinary here compared to other cruise lines. Entertainment was exceptional but to get a seat in the theatre you had to be there one hour before the show started a lot of people were disappointed. Shopping was per any ship. Embarking and disembarking were exceptional smooth we took the baggage with us when leaving the ship. Read Less
3 Helpful Votes
Sail Date: November 2018
Enjoyed H.A.L some time ago and decided to join friends on this 12 night cruise around New Zealand and to Norfolk Island. Most of the cruise en counted bad weather for the time of yearn around New Zealand. Well we never got to land on ... Read More
Enjoyed H.A.L some time ago and decided to join friends on this 12 night cruise around New Zealand and to Norfolk Island. Most of the cruise en counted bad weather for the time of yearn around New Zealand. Well we never got to land on Norfolk Island , the swells too big, a shame but nothing you can do to change that. The ship has H.A.L. new E.X.C. ,we were not a fan of this as it cuts done the amount of entertainment on the ship. Staff told us this is the only ship in the fleet with EXC and it appeals to limited folk from what we heard from others. The ship had only 972 on board this cruise and as it takes 1250 , tender times were good for the most part. Entertainment was very limited and some sub standard.The Cruise Director seemed to do everything with no helpers. The ship is old , but staff excellent in all departments. Our first cabin 545 had so many noises (sounded like steel on steel in the outside wall) we could not sleep.We were moved to 555 , this also had unacceptable noise ! We were then shifted to 556 which was fine apart from the shower control. Dining Room and Buffet both had cheerful and excellent staff as was the cabin staff.. Not 5 star by any mean,s , not even a fridge in the cabin, however the ship is kept clean and tidy by the crew at all times (with a smile) Read Less
4 Helpful Votes
Sail Date: November 2018
When I booked this cruise I requested our dining with friends who were also on the cruise but no we were seated at different tables so I have no faith in the Princess booking service as they don't follow-up on requests. Fortunately ... Read More
When I booked this cruise I requested our dining with friends who were also on the cruise but no we were seated at different tables so I have no faith in the Princess booking service as they don't follow-up on requests. Fortunately the Maitre D was able to seat us together after a long wait as he was busy fixing numerous complaints/errors. The cabin was a balcony suite and it was fine with a very happy, friendly Cabin Steward who was always ready with a hello and smile. The same can't be said of the rest of the staff who looked bored and at times inattentive. Maybe it is the size of the ship and the number of people on board. I didn't see any officers whilst on board unlike the smaller Princess Ships I have traveled on. The food was its usual high standard but I felt the menu selection was not up to Princesses normal standard with many items now requiring an additional cost. As for eating in the Market Place, forget it . Seating is very hard to find, there is no structure or control of lines or ques with people just pushing in and quite frankly being quite rude. Most of the bar staff were friendly and did their best to provide good service but again with so many people it often took some time to get a drink. The on-board entertainment ranged from excellent to ordinary but trying to please the masses must be difficult. Finding a seat in the theatre was near impossible unless you arrive 30/45 mins early as only has about 1000 seats. The offer of a free photo (with conditions of course) was a rip-off as you had to pay $19.99 to download the digital image before you received your $10 free photo. I can download my digital photos in a matter of minutes. I will travel with Princess again in the future but only on the smaller ships as despite the size the larger ship lacks personality, has limited seating capacity in most areas and a lot of staff just never raised a smile. Read Less
4 Helpful Votes
Sail Date: November 2018
We chose this cruise as a family and for the Ports....Airley Beach....Cairns and Willis Island. The stop overs were fantastic... no complaints there...food on the cruise was average except for Angelo's which was to die for...having to ... Read More
We chose this cruise as a family and for the Ports....Airley Beach....Cairns and Willis Island. The stop overs were fantastic... no complaints there...food on the cruise was average except for Angelo's which was to die for...having to purchase food in the dining room for indulgences such as lobster tail or sirloin steak for $29 was a joke....I have never experience this with any other cruise line...The pantry was humid and basketball court above it sounded like a game was in progress in the pantry itself. I challenge anyone to try and get a glass or a mixed drink with coke...seems the crew have been told there is only pepsi on board....not true! A shortage of duty free alcohol and smokes on board...sorry but we missed a delivery????? I have cruised a number of times before and am ashamed at what we produce as Australians.......I am an average Aussie and have cruised happily for many years with other cruise lines without complaint but will never cruise with P & O again! Read Less
4 Helpful Votes
Sail Date: November 2018
We recently did a nineteen day cruise on this ship from Singapore. We found it to have consistently poor management in all food areas and at the bars. Many staff appeared unhappy which really affected our cruise. Didn’t find the Cruise ... Read More
We recently did a nineteen day cruise on this ship from Singapore. We found it to have consistently poor management in all food areas and at the bars. Many staff appeared unhappy which really affected our cruise. Didn’t find the Cruise Director approachable probably our worst of all our twenty plus cruises. Found the staff in the buffet to be lazy, standing around talking to each other and rudely laughing and commenting on passengers demeanour, appalling behaviour. Food on outside decks never changed in nineteen days. Really disappointed that NCL have highly visible sign on the pool deck saying towels on deck and on seating at tables tables would be collected after an hour on non use. This didn’t happen and we sat at a table several times and watched people not appear for up to three hours. People just left towels to reserve ‘their’ seats which was totally against the ships policy. Very disappointed to never once see a staff member take a towel off a seat. No sense having a policy if it’s not enforced.so only once The positives were music/entertainment was good, clean shop. Some fantastic staff and we met some lovely people. Nice meals and service at specialty restaurants. Read Less
5 Helpful Votes
Sail Date: November 2018
I chose this cruise due to it's Itinerary and my up until now good experience with Princess - this cruise has changed that! Was looking forward to trying the new ship- but was disappointed.Crew were fantastic but there were so many ... Read More
I chose this cruise due to it's Itinerary and my up until now good experience with Princess - this cruise has changed that! Was looking forward to trying the new ship- but was disappointed.Crew were fantastic but there were so many issues with the ship and our cabin that I would not recommend it. Too big- too many things happening in piazza- Princess theatre too small- couldn't hold enough guests- had to be there 1 hour before show time in order to be assured of a seat. Food not as good as usual- often luke warm or overcooked risotto- Flooded balcony even when the sun was shining- issues with balciony door and creaks in the mini suite seiling. Door and creaks sorted out, but despite the staffs efforts, balcony unusable all cruise. VERY DISAPPOINTED. Travel agents took over the boat in the last 4 days making paying guests wait longer in line for dinner ----Elite and platinum area in a horrible area at back of boat- Some good features like Vines wine bar and International cafe and pizzeria- where we ate 6 times on our cruise. Hate that buffet- too busy never enough seats in peak time- Movies OK- some very old. Enteratinment varied- too hard to get into theatre for shows-ahd to line up too long-- need to ticket the theatre so everyone gets a chance. Think the boat is TOO big and the issues with our cabin unbelievable!!!! Read Less
Sail Date: October 2018
Thought it would be a great little spring get away..Was not disappointed. It was a 4 day cruise to Albany and Busselton From Fremantle. Service was great.The ship looks pretty good after her small facelift..The Food was as usual ... Read More
Thought it would be a great little spring get away..Was not disappointed. It was a 4 day cruise to Albany and Busselton From Fremantle. Service was great.The ship looks pretty good after her small facelift..The Food was as usual very good and the New Curtis Stone restaurant, Share was excellent. Due to the inclement weather we were unable to stop at Busselton on the way back however the activities on board kept us entertained.. I have cruised many many times. The Sun Princess is not The QM2 and does not pretend to be ..nor is she the Oasis but she is a clean and comfortable..with wonderful staff.. My only request would be, better Coffee in the Horizon Buffet and not such long queues for a coffee at the Coffee shop. I do prefer a ship of the Sin Princess size. it is easy to get around.The Lounges and Atrium areas are lovely with lots of entertainment..There are also nice quiet areas such as The Library if you want some quiet time.Great Value. Read Less
2 Helpful Votes
Sail Date: October 2018
We choose a local cruise and wanted to sail on the new Majestic Princess The Ship is beautiful the staff are amazing and we thoroughly enjoyed the entertainment in the Piazza and shows. We met some great people on this cruise and ... Read More
We choose a local cruise and wanted to sail on the new Majestic Princess The Ship is beautiful the staff are amazing and we thoroughly enjoyed the entertainment in the Piazza and shows. We met some great people on this cruise and enjoyed catching up with them in the evening. The Majestic princess has a wonderful friendly crew on board in all of the areas around the ship from shops, dinning rooms, cabin stewards and bar staff. We loved the Noodle bar for a light lunch and the World Marketplace Buffet. All the Princess favorites are there and after a few days we resorted back to light breakfast in the International Cafe and late lunch as it was becoming too difficult to choose from the many food options and also to prevent a thickening waistline! Embarkation in Sydney was fast and so was disembarkation in Auckland A very enjoyable cruise and a wonderful ship! Read Less
Sail Date: September 2018
We had a wonderful time on our cruise and the ship was fantastic! We were able to board as soon as we arrived and did not encounter any issues. Everything was wonderful! A beautiful ship with excellent service, we could not fault anything ... Read More
We had a wonderful time on our cruise and the ship was fantastic! We were able to board as soon as we arrived and did not encounter any issues. Everything was wonderful! A beautiful ship with excellent service, we could not fault anything and would highly recommend it to everyone. We enjoyed all of the features the ship had to offer. The specialty restaurants, Harmony, Crown Grill and the French restaurant La Mer were very good. The food in the any time dinning restaurants was also good as was the World Fresh Marketplace, International Cafe, Chopsticks Noodle Bar and the Piazza . Our room was serviced on a regular basis and always with a smile. We were unable to enter Milford Sound due to weather but were able to cruise through other fiords that were just as spectacular. Photograph packaged were very affordable with lots of options available. Would happily book another cruise on this ship. Read Less
2 Helpful Votes
Sail Date: September 2018
We chose this cruise, because we wanted to cruise to New Zealand and also be on the Majestic Princess. We now can enjoy her more in March, for our cruise to Hong Kong. The embarkation was a breeze, in that we walked straight up to the ... Read More
We chose this cruise, because we wanted to cruise to New Zealand and also be on the Majestic Princess. We now can enjoy her more in March, for our cruise to Hong Kong. The embarkation was a breeze, in that we walked straight up to the check in counter, completed processing in little more than five minutes and walked straight aboard. Likewise, disembarking was also easy, although we found ourselves waiting in the carpark for quite a while for our transport. This was our error in disembarking early. The ship is very well presented with an abundance of polished brass, glass and marble along with timber finishes. Our interior cabin had more than enough space, although the bathroom was just a bit squeezy. Another 100 mm in all directions would make a huge difference. Our dining experiences were very good to excellent. There was certainly many choices of fine foods available from the Market Place to the Dining Rooms. The entertainment on the Majestic was very good to excellent. The Princess Orchestra was particullarly of very high standard indeed. Only one act left us unimpressed, but I will not name that, as others may have enjoyed it. Activities were superb, with much to choose from. Trivia, Liar's Club etc by the Entertainment Crew was most enjoyable. We found the service onboard to be excellent. Our room steward, Glenn, was a real kind gentleman. We were particularly amazed how a wonderful young lass, Min, remembered us from our cruise to Hawaii on the Golden Princess a year ealrier. Amazing indeed. We were very pleased with the ports and excersions in New Zealand. we nedd to repeat this cruise to partake in further experiences in New Zealand. Oh, did I say we loved it? Oh yes, we did love this cruise. Read Less
4 Helpful Votes
Sail Date: September 2018
After being on loads of cruise ships some good but most bad, I have to say Majestic princess was an outstanding surprise. The food quality was excellent even in the buffet.. The bed comfort was the best I have ever been on, they usually ... Read More
After being on loads of cruise ships some good but most bad, I have to say Majestic princess was an outstanding surprise. The food quality was excellent even in the buffet.. The bed comfort was the best I have ever been on, they usually are so hard and put my back in spasms but this was exceptional cloud like comfort. So many restaurants and coffee shops to choose from, and so many areas on the ship to relax in peace and quiet. This ship is so big that even fully booked and at maximum capacity we never had to line up for anything. My only advice when booking a cruise is always look up when the boat was built it doesn't matter how many refurbs its had 30 yr old aircon and 30 yr old plumbing will ruin any cruise. I will never sail on an old cruise ship again majestic princess was built only 1 yr ago. It's my new favourite cruise ship. I will definitely be going back.. Read Less
9 Helpful Votes
Sail Date: September 2018
The ship is a smaller on then the P&O Jewel and the P&O Dawn which makes it much easier to get around and to learn the lay of the land. Half the amount of passengers, than the Jewel or the Dawn make it infinitely more hygienic. We ... Read More
The ship is a smaller on then the P&O Jewel and the P&O Dawn which makes it much easier to get around and to learn the lay of the land. Half the amount of passengers, than the Jewel or the Dawn make it infinitely more hygienic. We spent a delightful week without the smell of effluent which is always a bonus. Loosing the smell of effluent on the open decks is always a delight, as is not contracting a bout of Novo Virus. The Aria is not a new ship but it has been looked after well. There are clean carpet, wallpaper and curtains with no stains decorating the whole ship. The upholstery on seats is in good condition as is bench tops, tables and other furnishings. The ship has been renovated but there are signs of age here and there. Being wary of the Novo virus I didn't swim in the pools but they appeared quite clean and smelled fresh. The main pool has a dome over the top and they do not hesitate to close it if the weather has even the slightest change. Theatre There's a small intimate theatre where films are shown several times a day. The screen is the same size as our largest television at home but can been seen easily enough from all over the room. Parents tend to use the theatre as a baby sitting area and have no problem dumping kids of all ages there, leaving them unsupervised to the annoyance of anyone who actually went to see the film. This was major turn-off and I was put off going back. Restaurants The Pantry, the main eating area is like a food court in any shopping mall. You walk around choosing from each different 'stall' what you feel like eating. Don't be afraid to put you plate over the counter and ask to have the chips put on the plate you already have food on. Don't be afraid to ask for a bigger serving either. This new idea is to stop pigs from loading their plates a foot high with food they will waste, to stop dirty people from pawing the slice of bread that will end up on your plate, to stop mouth-breathers from coughing/sneezing all over that same slice of bread. And it works. You know the food on your plate is as clean as it can be for you. After a couple of meals form The Pantry though, everything started to taste the same. There's a lot of choice there but nothing is exciting. Believe me, I know how that sounds but it is what it is. In other restaurants the meals are ordered by you and served to your table by wait-staff. We ate in The Waterfront and The Dragon Lady, you should too, they are a nice experience for you and are part of your package but you have to book into them. I don't know why you have to book because there are always empty seats everywhere maybe its to add to the ambiance. These meals are a little more exciting and we enjoyed the change of scenery. Note: a glass of Cab. Sav. red in The Dragon Lady was $13.00 with the bottle being $49.00 the same bottle in the bar upstairs was $28.00. Seems everyone thinks corkage is a big thing. I don't mind a surcharge because its a dining room but that $21.00 mark-up, is over the top. We are on a ship ! Surely, it all came from the same storage pallet ! One thing we did do, each night we visited a little shop in The Pantry and had the girl put together a cheese platter which we bought back to the cabin to have with a wine and a movie. A small indulgence that we enjoyed very much. The Beauty Salon (These days it's called a Day Spa 'sheesh') We bought the 10,20,30 package from the salon Elemis and did not regret it. If you can't afford all of them and need to choose one, buy the seaweed wrap. The attendant named BM is wonderful, ask for her if you can. She sure knows how to spoil you and leaves nothing to chance. Every little detail is attended to and you are made to feel quite special. BM never missed saying hello to me when she saw me around the ship later and even made some time in her very busy schedule to stop and ask me how I was feeling for the rest of the week. I cant say enough about this attendant, she has a wonderful skill she is an ultimate professional that has a very personal touch. I thoroughly enjoyed the Fire and Ice mani-pedi with Chi-Chi who is such a lovely person and certainly knows what she is doing and Zen who did my crystal massage is an excellent professional. We went to a couple of seminars such as the “How to Get Your Metabolism Going” and “Feet and Posture” (or something like that). They were interesting and we would have attended more except for the 'hard sell' at the end of everything in which you participate. I totally got sick of having to listen to the spiel of how I really needed to buy this or that product just because I turned up. This made the seminars/talks/conversations very impersonal and I came to feel like I was being perceived as nothing more and an open wallet regardless of how it was disguised. So if you attend these things be prepared for that hard sell at the end because, regardless of how personal they are making it all feel, they are going to go for your money just as soon as they get to it make no mistake. Cabin We had a balcony cabin and there's a lot to be said for that. We came on a weeks cruise just to catch some well needed R&R (work life balance n all that) so we indulged in some massages and the balcony. We spent a lot of time sleeping, resting and getting away from people , the cabin with the balcony was ample room for us to stretch out and sleep, watch TV (lots o free DVDs available) eat and relax. There are a few things aging in the cabin, some cracked tiles, worn metals, scratched surfaces on the porcelain, just little things like that but on the whole the cabin is comfortable. We must remember that The Aria is not a new ship. Cabin Attendants I talked to various passengers around the traps and most were pleased with their cabin attendants. I was however surprised to see that I was not the only one that was not completely happy with the cabin service. The cabin was clean, don't get me wrong but the service, while cheerful, was not always satisfactory. For instance, one day we had to make our own bed, towels that we left on the floor were not always replaced and requests were not always attended to, I ordered two DVDs for a nights viewing, when they had not been delivered by lunch, I reminded the attendant of my request, then again at 4pm and again at 6 with the reply, “I will get them for you before 9pm” they never came that night but were at our door the next morning but just a little too late. I know these are small things but they add up, over a week. Miscellaneous Even though you are only cruising the Whitsunday Reef, ring your mobile provider and have them turn off international roaming. I manually turned off IR on my cell but my provider still charged me for international rates even though we never left Australian waters then my data went over the limit and I was charged international pricing for this as well. I now have to have one of those extra long calls to Telstra. Don't bother taking the walking jaunt around the ship on Deck 6 while it would be lovely, there are always a bunch of smokers out there waiting to make you feel sick. It's hard to believe some people still smoke in 2018 but there they are, on Deck 6. In my time, smoking will be made illegal in all public places eventually, even on the Aria but not just yet. To all the smokers reading this, Namaste. The washing machine is 3 x $1.00 coins (28 minutes cycle on normal/warm) and the dryer is 3 x $1.00 (45 minute cycle) free detergent. Free games such as Jenga, Scrable, Chess are available on the floor with the internet stations. Internet packages are available but are very expensive. 90 Read Less
4 Helpful Votes
Sail Date: September 2018
My wife and I took this 4 night cruise for a short break, I was looking forward to it as we had never cruised on Pacific Aria before, this was my 6th cruise and I must say I enjoyed the ship itself once you've worked out how to get ... Read More
My wife and I took this 4 night cruise for a short break, I was looking forward to it as we had never cruised on Pacific Aria before, this was my 6th cruise and I must say I enjoyed the ship itself once you've worked out how to get around the ship, it dosen't take long to get to where you want to be. The decor gave a nice intimate feeling, embarkation/debarkation was nice and quick the cabin had good amount of room and also had a decent sized shub which was good as I love to have a bath, just as well because the spa pools on the lido deck were not usable for me as one was cold and the other was luke warm. We tried all the main restaurants including Luke Mangan's, I would give Luke Mangan's and the Dragon lady four stars for food and service Angelo's three stars and the Waterfront two stars the food there was terrible the menu was limited and the only redeeming factor was the service.We also did the high tea which we loved defintely worth paying the $25 for if you love your food. The Pantry was a pleasant surprise compared to the buffet's I've been to on other ships the food was of a decent quality the lines were short the food court concept worked very well we preferred it to the waterfront which is saying something as we prefer to go Al'acarte. The highlight of the cruise for me was the entertainment, the shows at the Marquee were excellent a lot of talented performers on show, however what I loved best was the band Lazy Leis they were brilliant and Wesley at the Mix Piano bar could really get us singing, very enjoyable if you love to sing along.The Dome was a great place to go especially around dusk, its a lot smaller than the Dome on the Pacific Dawn however it had a much nicer more intimate feel to it you also felt closer to the view you were seeing through the full room height windows the bar was right in the middle which was easy to access. Being a for night cruise we had one shore excursion at Airlie Beach which seems to have got a lot busier than it was six years ago when we visited it on the Pacific Sun. Overall it was a very pleasant cruise just a bit too short I would love to do a longer cruise on Pacific Aria as long as it had the same entertianers on board. Read Less
5 Helpful Votes
Sail Date: August 2018
This was my second of back to back cruises on the Pacific Explorer. I had sailed a few times when this ship sailed as the Dawn Princess. P & O destroyed everything about this ship. The food was horrible. One youth would only eat in ... Read More
This was my second of back to back cruises on the Pacific Explorer. I had sailed a few times when this ship sailed as the Dawn Princess. P & O destroyed everything about this ship. The food was horrible. One youth would only eat in the Dragon Lady and another youngster described the offerings as prison food. Quality is disgusting and variety boringly non existent. The 12 day refurbishment left just about all public areas in a very unkempt condition. The Marquee Theatre should have all the seating replaced. Seats throughout other public areas sadly need refurbishing. The Explorer Hotel has wood border trims near ceiling all scratched up. It needs to be completely sanded down and varnished. Several nautical theme items on the walls have been removed, which is a pity as it used to be a very attractive lounge and dance venue. When the cruise director announced on two occasions that it was the last day of the cruise, it was met with applause on both occasions. That says it all! In my many cruises, this was a first. The 9th deck launderette had 3 machines out of order...washing machine, token dispenser and detergent dispenser. The 10th deck launderette had all 3 washing machines out of order. The target demographic is now young families. It seemed like over 80% of passengers were first time cruisers with over 300 aged 19 and under. So they have nothing to compare with. The mirrors during refurbishment were covered on all lifts (elevators) and replaced with questionable looking wallpaper. There are charges for delivery of tea, toast and all food items to cabins. There are charges for ice-cream and pizza as well. So surf and turf night on this ship. The skimping and cost cutting is blatantly apparent. Seriously, DO AVOID AT ALL COST. OH NO, P & 0. Read Less
2 Helpful Votes
Sail Date: June 2018
Chose this cruise for a couple of reasons, 1 left from Fremantle, 2 Sun Princess, love it. Embarkation, no complaints at all getting better compared to other cruises we have done from Fremantle. Love taking my bottles of Prosecco on ... Read More
Chose this cruise for a couple of reasons, 1 left from Fremantle, 2 Sun Princess, love it. Embarkation, no complaints at all getting better compared to other cruises we have done from Fremantle. Love taking my bottles of Prosecco on board too! Cabin interior, small but we knew that, comfortable bed and pillows, NO smells and spotlessly clean thanks to our wonderful steward. Food was amazing in the buffet or dining room. We cruised with friends who had only cruised Cunard Queen Mary before and they said that the food and ambience on board SP was better. The shows were good, played Trivia most days, loved the Crossing of the Equator ceremony which is probably my only muse that P&O do their theme nights and parties better, Princess could have at least one per cruise. Never had a problem getting a sun bed and Movies Under the Stars with popcorn was great. The seas were calm and the weather warm. Monsoon came in on time this year with us getting very wet in Phuket at Patong, which you could get to and most people did go ashore. It was a long ride to Patong and the weather did spoil it but not Princess's fault. We were on a local ferry for the tender and that was a bit dodgy. Tendering process when used was very efficient hardly any waiting. Captain made nice announcements and speeches but gave off a clear message not to make contact with him when he walked around ! Great staff behind the counter who had to deal with some horrible, nasty guests complaining about things they should have known about eg turning up on the last night with wads of cash to pay their account which had already had holds put on their credit card everyday and going nuts that they couldn't be taken off...if you have the cash put it on up front and the credit card does not get touched. And some complaining about the end of Ramadan holiday and the monsoon season, maybe research next time. Apart from that we loved that there were not a lot a whingers around the ship as we have had on other cruises, again just them nothing really to complain about! Would love to go on her again especially after the refurb she is currently undergoing, just loved every minute of every day. Some people are just hard to please and I can be as well but no complaints here on this cruise. Getting off in Singapore a breeze compared to previous cruises, new terminal straight out and into maxi cab no waiting. Stayed at Furama as part of the Princess deal, loved it again with Executive Club room and extras. Love Singapore. Only gripe was the Qantas flight home, again as part of Princess package, very small plane, hot cramped, non reclining seats, 2 loos for all economy class, tiny hard seats, miserable crew. All passengers complaining about this plane, much too small for this length of flight.Will book on larger plane myself next time as have done for previous cruise very cheap flights on large airbus with Scoot. Read Less
7 Helpful Votes
Sail Date: March 2018
We have been on the Sun Princess before and although getting on in years it had been refurbished in parts and is just delightful.The staff as always were helpful and friendly.The entertainment was just fabulous and the singers and dancers ... Read More
We have been on the Sun Princess before and although getting on in years it had been refurbished in parts and is just delightful.The staff as always were helpful and friendly.The entertainment was just fabulous and the singers and dancers got a standing ovation most nights.Dining options were good although the steakhouse menu and situation on the ship was not appealing so we did not go there this voyage.The excursions were very,very expensive and so much cheaper if you got off and booked at the pier in each port.Never sure why they insist on charging $25 for each photo taken during the voyage-charge less and sell twice as much! The main dining room meals and service were excellent although a very limited wine menu.The international cafe had 24 hour fresh pastry and amazing sweet treats.Getting on and off the ship was painless.The cabin steward ensured our cabin was always clean and the chocolates each night were a lovely touch. Read Less
3 Helpful Votes
Sail Date: February 2018
a quick 4 night getaway on Pacific Explorer. This is my third time on this ship, and actually like the interior. The cruise was out of White Bay as there was a bigger ship in the OSPT in Circular Quay. Our cabin was a mini suite, and ... Read More
a quick 4 night getaway on Pacific Explorer. This is my third time on this ship, and actually like the interior. The cruise was out of White Bay as there was a bigger ship in the OSPT in Circular Quay. Our cabin was a mini suite, and quite tastefully furnished. The beds were comfy and the pillows are actually fine (previously the pillows had been a contention on other P&O ships). The weird thing about the mini suite is the setup of the bathroom. The shower and bath are in one area, and through the door is the toilet and sink. This means that you can't get out of the bath and brush your teeth without having to go next door to the single sink. Our cabin stewards were friendly and gave us a lot of attention. Although they didn't introduce themselves till the second night. The room was serviced twice per day. The balcony is a bit small for a mini suite, not in length but in depth. Food was actually not bad at all. We went to a taste of salt (excellent and well worth the $99 per person cover charge). We also tried Dragon Lady and Angelo's as well as Shell and Bones. The disappointing thing is that if you actually want a decent meal, you have to pay for it. No drama if it's reasonably priced. Angelo's was the star of the free meal selection. The pasta was warm and tasted excellent. The secret bar is the Bonded Store, and I can highly recommend you find this small out of the way place, it's by the blue room. Blink and you'll miss it, as it's hidden around a corner. The "nightclub" which is situated in the Blue Room after about 11:30pm was always full. I've seen this either empty or over capacity on different cruises. I guess it depends on the itinerary and if the drink packages are in operation. In Moreton Island, we took the Quad bike tour. Enjoyed this very brief excursion, and maybe P&O might consider doing a longer version, as we just drove around in the sand around a made course. Fun to drive, but not really exciting views. Overall not a bad cruise, better than other P&O cruises I've been on before. Read Less
5 Helpful Votes
Sail Date: February 2018
Short break for 82 wedding anniversary. Relaxing away from a busy life. Did not participate in many activities due to physical disabilities. Enjoyed the entertainment, music, comedian, crew show and singers and dancers. Took part in the ... Read More
Short break for 82 wedding anniversary. Relaxing away from a busy life. Did not participate in many activities due to physical disabilities. Enjoyed the entertainment, music, comedian, crew show and singers and dancers. Took part in the Marriage game which was very funny and was most enjoyable. The room steward was excellent. We were happy with the service in the restaurant, however sometimes the food was slow in being served. We had been to Tasmania previously by ferry and road. Therefore, we did not participate in the tours provided by Sun Princess. We did go ashore at each port and saw many new places that were not previously available on our last encounter. The new centre at Port Arthur was excellent as against the original we saw in the 1960s. The embarkation and disembarkation processes were well managed and very efficient. The décor of the ship is becoming a little dated. The tender boat windows leaked profusely on our way to Port Arthur. All in all we enjoyed our trip. Read Less

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