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138 Australia & New Zealand Cruises for the Disabled Cruise Reviews

This is a cruise ship for the Older Generation, most of the passengers were 70 yrs and up, with a lot of wheelie walkers etc, I am not belittling anyone just stating how it was. The cruise itself was fantastic, the food was top notch, the ... Read More
This is a cruise ship for the Older Generation, most of the passengers were 70 yrs and up, with a lot of wheelie walkers etc, I am not belittling anyone just stating how it was. The cruise itself was fantastic, the food was top notch, the staff from the Captain down were so friendly and helpful, the cabins are a bit on the small side (we had an inside cabin), the coffee was disgusting, could not get a decent coffee anywhere on board. The entertainment was great, the Bingo is really expensive and the prizes were a bit lousy, compared to other cruises I have been on. The ship itself is old but well maintained, and very clean. The beds are super comfortable, and the showers are really good. Overall the destination was really good ,we went to Tasmania, and had 3 stops (Burnie, Hobart and Port Arthur) plus cruised past the Freycinet Peninsula, just be aware Tasmania has funny weather patterns we had both hot and cold, so have to pack a bit of all weather gear. All in all an enjoyable cruise, but not really for families, as there is limited activities for the younger generation. Read Less
Sail Date January 2020
I choose this cruise because it LOOKS spectacular... But don't be deceived. The service was horrible... I wanted fresh parmesan but I got the 3 year old grated parmesan cheese... If I were to be a 1st time cruiser I still would ... Read More
I choose this cruise because it LOOKS spectacular... But don't be deceived. The service was horrible... I wanted fresh parmesan but I got the 3 year old grated parmesan cheese... If I were to be a 1st time cruiser I still would think that this ship was bad... I got woken up at 9:30am ship time to the crew emergency practice... on the 6th day. Why couldn't they have used the walkie talkies... The wifi was so expensive it almost made me won't to jump off the ship... I really wanted to get up and just go on the bumper cars... I waited for 2 hours then I had these snobs who cut in front of me... This cr u ise was the worst serviced cruise... I'll say a positive... oh yeah that's right there is none... Can I just say that my 12 year old son waited in line and then I found him crying in a corner reheating lining up... Don't bring your children they will be bored there is nothing to do for them... unless you buy the key then you will skip all lines and get yelled at. If your child is younger then 12 then dont bring them Please listen I paid 4000 US dollars to get on this 9 day cruise for the worst experience of my life... And they had LGBTQ every night for choose who where. If your a sleeper then do not go o n this cruise you can't sleep it was to Rocky on the last night and don't get virgin Australia it got canceled for 2 and a half hours for maintenance and then they tell us that it has had maintenance problems. -Anymous Read Less
Sail Date January 2020
My first time cruising experience with Explorer Dream was overall an average to below average experience. Possibly a consequence of both my recent broken leg and bad weather or maybe it actually was a bad cruise. All Crew staff were and ... Read More
My first time cruising experience with Explorer Dream was overall an average to below average experience. Possibly a consequence of both my recent broken leg and bad weather or maybe it actually was a bad cruise. All Crew staff were and are amazing. Boat very rocky even in calmer weather not sure if that’s normal or if that’s normal for NZ waters ?? Shows in the Zodiac Theatre were brilliant even more so given the rocky boat conditions. But you had to be quick as they filled up pretty quick once people discovered that was the only decent activity onboard Food was good and plentiful. We enjoyed the buffet dining at the lido on deck 12. Downsides were no ice cream. Except for on the last night when they gave out ice cream. Given the amount of cakes on offer daily it felt incomplete without the ice cream to go with it lol. Also the 3 inclusive restaurants were very strict in their timings 6-9am, 12-2pm & 5-9pm generally. We got the drinks package, which was for soft drinks, beers & wines. However there was no Pinot Noir on offer at all which is what we always drink normally in fact they only offered Cab Sav & Merlot red wines. If that was the case it should have been mentioned on the package rather than discovered on board. Soft drinks included ginger beer but was never mentioned by staff as being on offer and they only kept pushing Coke, Sprite and Fanta even in their mobile carts. We only found out cause other people were ordering it. Felt little cheated by such experiences. Excursions on offer onboard were limited and all very expensive, minimum AUD$150 per person. Whereas you could get NZD$25-$50 shorter less time consuming tours on shore (1hour). Would have been good to have those offered on the boat. Was hoping for self service laundry but we had to pay per garment like in hotels. So had to get out at Dunedin to avoid an expensive laundry bill. Bad weather canceled the Milford Sounds trip which was extremely disappointing as we had hoped to make the most of our balcony rooms for that. Bad weather also led to the swimming pools being shut down for 2 days again for safety reasons nonetheless disappointing. Efficiency of staff was amazing in all areas. There daily dress up parties started very late, usually after 10pm by when we were always tired and seating at the event was limited. Could have easily had those events start at 8:30 - 9pm. Don’t understand why it wasn’t so. Room was good and well serviced daily. Disappointing they didn’t accommodate inter connecting rooms given there were so many of them and even worse we were placed on 2 different floors. Overall don’t think it’s worth the price I paid. I think the cruise is probably worth around NZD$700 per person only. Read Less
Sail Date January 2020
This is the second time we have travelled on Celebrity Solstice, and again, we had a faultless experience. We travelled with another couple, so we experienced both the suite and a balcony cabin. Accommodation: The balcony cabin ... Read More
This is the second time we have travelled on Celebrity Solstice, and again, we had a faultless experience. We travelled with another couple, so we experienced both the suite and a balcony cabin. Accommodation: The balcony cabin was big enough, with enough storage space for everything, the bathroom was compact but storage space was good. Everything in the cabin was pristinely clean and well maintained. The suite was excellent, spacious, well maintained and better than the suites we stayed in on 2 other cruise lines last year. Food: We could not fault any of the food, we ate in the buffet and found there to be an excellent selection of various cuisines. We went there a few times as there was a great variety, and we enjoyed everything we ate. Breakfast can be very busy, also lunch, choose your times and there won't be an issue. Again, compared to the other 2 cruise lines we travelled with last year there was no comparison, the other cruise line buffets we ate at were dreadful and we simply couldn't eat there. Interesting to read other reviews where people complain of the food on the Solstice, not sure if they were even on the same ship. Sushi on five was great, we tried a lot of things on the menu and really enjoyed everything we ate. The ramen noodles were the only thing that we found not to be outstanding, however the broth was delicious. Murano is our favourite, and we went there twice, the food is excellent, the ambience and the wait staff there are also excellent. Petit Chef is a new concept which you really have to experience to understand it. It is a set menu with the whole table being animated, and an interactive dinner experience. We all loved it and were pleased we went. Food was also excellent. Crew: Everyone on board was fantastic, nothing was a problem and everyone we encountered was professional, friendly and efficient. Shore excursions: We did our own thing; however, the tendering was extremely efficient and again we were very impressed. The ship: Beautifully maintained, everything is kept looking good, we were surprised as other reviews differed in this respect. Not sure what people are expecting, but we found it excellent. Our friends had not been on a cruise before and loved everything about the ship, service, food etc. We were discussing on our last night what faults we could find, and there were none. There are loads of places to hang out, we spent a lot of our time on the lawn club. Yes, this is real grass on the top deck, lovely to sit on, watch movies, have a drink and just relax. The shows we went to were great, the comedian, the illusionist and the show on the last night was fantastic. This is a well-oiled machine, and anyone with complaints I would seriously wonder what the issue is. We did meet one guy on the cruise who didn't enjoy it, because another passenger didn't greet him in the lift. Wondering if people bring their own issues with them and take it out on the cruise line. Comparing the experience we had with some of the reviews, doesn't corelate at all. As previous, we travelled with 2 other cruise lines last year, been on 3 Celebrity cruises, and would not cruise again with anyone else, as nothing is comparable. The food, the suites, the service, everything is outstanding with Celebrity and the Solstice is a beautiful ship. So will we go again? Absolutely! Read Less
Sail Date January 2020
We saw the cruise advertised in our city's newspaper and thought why not. I've been wheelchair bound for the last 3 years and this was our first attempt for me to travel again. It was also our first cruise. From the moment we ... Read More
We saw the cruise advertised in our city's newspaper and thought why not. I've been wheelchair bound for the last 3 years and this was our first attempt for me to travel again. It was also our first cruise. From the moment we arrived at the dock, the staff couldn't be more helpful. Our bag was taken and we were ushered through the embarkation process. Staff were on hand to help me aboard and then handed over to on board crew to be taken to our wheelchair accessible balcony stateroom. The room was fabulous with plenty of space to maneuver my chair and a spacious wet room bathroom. The bed was comfortable and housekeeping was discrete and very good. The food was fabulous and we stopped eating at the buffet after one breakfast, otherwise we would have over eaten. Sticking to the dining room still gave us 3 courses with plenty to choose from. 5 star food and service. I was a little under whelmed by the live shows, but there was plenty of other entertainment available. We didn't take any excursions as these seemed to be a bit on the pricey side. But it was easy to enjoy exploring the ports ourselves. The only negative I found was not purchasing a "Drinks" package prior to boarding. It's too easy to run up your on board account, even with just soft drinks and wine. HINT: Take your own fizzies on board as there is no rule against this and put in your cabin fridge. We disembarked in Sydney and again staff helped to make it a very smooth procedure. If you sail on the Majestic Princess see the most lovely bar waiter, Pranab, on Deck 17 and tell him Katrina sent you. We will be sailing with Princess again in the near future. Note: Do not book a cruise during School Holidays. Read Less
Sail Date December 2019
We sailed onboard the Solstice to New Zealand form Sydney. Wow what a cruise! It really is for all ages and plenty of things to do for everyone. On the ship itself there was no fault I found, the staff were excellent and the restaurants ... Read More
We sailed onboard the Solstice to New Zealand form Sydney. Wow what a cruise! It really is for all ages and plenty of things to do for everyone. On the ship itself there was no fault I found, the staff were excellent and the restaurants were amazing. We had Christmas Dinner at Tuscan Grille and NYE dinner at Murano. If you get a chance, I would highly suggest going to the specialty restaurants, they were really top-notch quality. Our cabin was a Ocean-View stateroom, however I bid for a Balcony Stateroom and received the upgrade. Travelling with my family, we got to explore such beautiful sights of New Zealand, and we thoroughly enjoyed Celebrity. The entertainment was phenomenal, being a dancer for 17 years, I loved the shows in the theatre, and I would highly recommend anyone to go see, even if you are not one to go to a musical, anyone will love it. I guarantee it! We did only one shore excursion which was the Dunedin Castle Experience where we ate Haggis and drank Whisky - Very entertaining, you have to go, its a must! Well done Celebrity for the amazing trip of a lifetime. Read Less
Sail Date December 2019
Itinerary sounded wonderful until you board then fed a lot of rubbish as to why they didn’t dock at Wallaroo SA for a low tide??? Why we didn’t go to another port is baffling and had to spend a night at port Lincoln, where coz we were ... Read More
Itinerary sounded wonderful until you board then fed a lot of rubbish as to why they didn’t dock at Wallaroo SA for a low tide??? Why we didn’t go to another port is baffling and had to spend a night at port Lincoln, where coz we were at port no shops or casino opened, and pool was still closed at 9.00, There was no entertainment onboard during the day for passengers unable to go on shore excursions. The bistro food was awful and was the same every day, and matched the staff serving you, especially the lady in the afternoon tea section serving. The reception staff were unhelpful and had no idea of anything. The airconditioning did not work in cabins. The ship needs to be repaired very old and rusted and don’t know the last time windows were cleaned. The only positive was the waterfront restaurant but got sick to death of being asked to share a table. When there were many tables available. I have been on many cruises especially with royal Caribbean and princess cruise lines and they know how to do a cruise properly. Read Less
Sail Date December 2019
We had the pleasure of taking our fourth cruise on the Celebrity Solstice in Dec 2019; on this occasion Syd-Syd via Noumea and Vanuatu for 9 nights. Sea conditions were superb, didn’t feel like we were at sea. Good for most, some might ... Read More
We had the pleasure of taking our fourth cruise on the Celebrity Solstice in Dec 2019; on this occasion Syd-Syd via Noumea and Vanuatu for 9 nights. Sea conditions were superb, didn’t feel like we were at sea. Good for most, some might have preferred some ‘rock-n-roll’! Without doubt we would recommend this ship to any friend without children, thank God. My comments are however novel more than serious: 1. Breakfast: One should NEVER go to a buffet breakfast on your own. I have experienced this before, but this was ridiculous. My wife wisely loves to have breakfast served to her on our veranda, whilst watching the water ripple past. Just beautiful. My favoured table is up-top, outside in the shade watching the wake disappear over the horizon as I tuck into an American breakfast, magnificent. No forgotten salt or pepper, or hot milk or anything ~ just go and help yourself. On this occasion, I was a wake up to the old tricks, so on my way through to the rear, I picked up my cutlery wrap serviette, cereals, milk, toppings and juice but I couldn’t manage carrying my coffee (I didn’t get an offer to help from any waiter). I found a table in the shade and put it all down together with my baseball cap for ‘protection’ against someone claiming the table as their own. Coffee service is no longer available as all is self-serve, so off I went to get coffee. On my return, the only thing left on my table was my hat! I hadn’t even touched my food or opened the cutlery wrap (who would have thought). I looked around for the attendant without being able to ID the culprit. I asked “what happened” to a bunch of waiters in the galley area, and all I got was blank looks. So, I put my coffee down beside my hat and off I went to renew my cereal choices and a new cutlery wrap. When I returned, you guessed it, all I found was my hat, AGAIN! This time I really blew my lid and people were wondering what on earth was going on. I complained to the group of waiters, looking for the offender, but all I got was a sheepish lady waiter trying to pacify me, asking me to calm down. She tried to explain that their supervisor liked them to be right on top of clearing unused tables. Are you kidding? So, I asked her “what do I have to do to get my food together in one piece, so I can eat it”. I suggested putting the chair up on the table with my food on top and the shirt off my back covering same, but she was not amused. I then told her that I will try again, and NO ONE is to clear this table until I SAY SO! I must have made an impression for that’s how it happened. Later, other helpful travellers with whom I shared this comedy suggested putting my cap over the food, or leaning the chair across the table, but this doesn’t work on floor boards as it slides off, or someone will surely trip over the foot of the chair. Nope, I suggest common sense training that says if a table contains untouched food, cutlery and a hat besides, it STRONGLY suggests that the owner of same WILL return, or he’s jumped overboard in FRUSTRATION. 2. Noise: Apart from your own cabin, it is virtually impossible on this ship to sit anywhere in quiet peace to read or think. The “library” is ludicrously in the central atrium that booms up all sorts of entertainment noise from the lowest deck to the top deck. Once I hid in the Sky Lounge well away from the atrium, where there are comfortable chairs and a lovely view forward, high up and majestic. With 30 mins, a group came to set up for a dance lesson. That was the end of that. Disappointing. Is there a cigar lounge anywhere that may suit? 3. Talking about smoking cigars, there is a location on deck 15 rear, where one can enjoy a quiet smoke. It is Port side, rear with its own bar. I always go there after the show to puff on a cigar (when wind direction allows, otherwise it’s simply a waste of a good cigar), in quiet contemplation of the sky drifting past, and solving the crisis of the world. BUT the recorded music is rap or bee-bop or rock knows what. Not at all conducive to a quiet puff of anything. It should be peaceful, soft, ‘go to sleep’ music for goodness sake, can’t anyone tune in such music to an isolated specific speaker? I cant think of anyone that smokes a cigar at a rock-n-roll venue. Some well-meaning soul pointed out what a filthy habit it was, to which I agreed, but something will kill us all one day, and reminded them that they had 99.8% of the ship, whereas we just wanted this tiny corner for our private indulgence. Happy sailing everyone. Read Less
Sail Date December 2019
We booked this cruise through travel consultant in Sydney office as we are based in Thailand and it has been one of the worse traveling experience we ever had and the friend who has joined us on that cruise has blamed me nonstop for being ... Read More
We booked this cruise through travel consultant in Sydney office as we are based in Thailand and it has been one of the worse traveling experience we ever had and the friend who has joined us on that cruise has blamed me nonstop for being on an "elderly floating home". This is just so wrong especially after spending so much money. Do not get me wrong, we have nothing against old people, but being in our early 50"s, this is not the holidays we were looking forward to. The average age on that ship was 80 years old and it was the same during all excursions we have done. The agent should have mentioned the crowd was rather old prior to take our booking and we would have decided to join this cruise or not with all information in hands. I do realize it's not necessarily easy to know who will be on board, but Silversea should know more or less what age group is most likely traveling in order to be fair to new potential customers. I can't stop thinking, we have been somehow misguided, and someone has to take the blame. Such a shame and above all such a waste of money for us. We could have been reliable clients in the future, but this is just so wrong. We have nothing wring with older people and we will get also get older one day but this was not our crowd at all. I do hope Silversea will communicate better from now on to make sure other people our age don’t get so disappointed and depressed. Apart from that everything else was fine, the ship is very nice and the services and staff on board excellent. Though a few staff had some attitude. But we can’t wait to be back home and away from this environment which was not at all what we were expecting and what we paid for. Read Less
Sail Date December 2019
Good mouth of mouth about your company Good value for the service provided The open cinema is state of the art The public area is not congested The food service is diversified and multicultural The mandatory grand washing ... Read More
Good mouth of mouth about your company Good value for the service provided The open cinema is state of the art The public area is not congested The food service is diversified and multicultural The mandatory grand washing before entering the dining hall is very EFFECTIVE in preventing food poisoning I noticed there us a staff shortage in the watering team. Used cutleries were not cleared soon enough. The entertainment is very pleasing and enjoyable . The exercise equipment on the open area in the bow area is very creative. The Karioke provided us with lots of laughing and fun. The young ones in particular enjoyed the singing so much. There should be Free Wifi for all guestrooms in today's market. The gym is well equipped and staffed. It would be more wonderful if the outdoor pool could be 10 meters bigger! The disabled passengers were well catered for so everyone had a great time. The security clearance prior and post shore leave were efficient. Read Less
Sail Date December 2019
This was our second cruise on Celebrity Solstice and found it most enjoyable with no complaints bar two which I will go into later. Embarkation a breeze. Just board when you want, Dont follow their advisory boarding times. Their a pain if ... Read More
This was our second cruise on Celebrity Solstice and found it most enjoyable with no complaints bar two which I will go into later. Embarkation a breeze. Just board when you want, Dont follow their advisory boarding times. Their a pain if you get a late time. They dont hassle if you turn up early. Everyone was very pleasant. Complaing ONE/ Boat drill was a real pain. They made us stand in a small atrium with virtually no seating so everybody had to stand for 20 minutes so of course we couldnt see the demonstration talk come video. I eventually had to sit down on the floor due to aching back. Their were over 2800 passengers and for some reason lots of asians, americans, canadians british etc.Lots of pushing for drinks package for first couple of days, Got a bit annoying Our cabin 2507 was balcony and very spacious. Bed was great. Good sized bathroom, No complaints there. Cabin steward Rhonda was very nice and polite. Cabin electricity suitable for Aussie appliances but you will need American or British electrical plug adaptor. Ship is huge but easily naviable. Plenty of elevators. Lots of public lounges and other spaces to find quite spot for some quiet time. Ship is gears to mature passengers, not a lot for kids and hardly any at all/ Numerous places to eat. Their is set dinning or select dinning. We choose select dinning. You have to ring them to book time. You can choose size of table from two to eight people. Waiters effecient and ;polite. Their are a number of PAY restaurants. We tried the Tuscan grill the first night and not greatly impressed. We found the main dining room food just as good We found the entire crew very polite and effecient. Tables are cleared immediately. Their is no compulsory tipping but please tip them. These guys work long hours every day for upto 7 months No complaints about crew at all. Two pools. One outside. One inside. Both with spas. Two of the spas have small hoists to help disabled people into them. This ship is disabled friendly. All doors including toilets open automatically [except cabin door] In port ramps are used, no stairs. Staff will help you if required. Quite a few electricl wheelchair people on board. Tendering is not very disabled friendly. You may miss out. Lots of entertainment. I think their were four different groups playing throughout the ship during the day and evening. A lot of the daytime activities were designed to seperate you from your money! The jogging track was only 200 metres round and crowded which was a pain. Good gym if your into that. Smallish library, pretty useless really. The Oceanview buffet is where you have breakfast, lunch and dinner if you want. Multiple stations have various menus such as Asian. Western, Salads. Bread, Desserts. Carvery etc. Except for the Carvery its all self serve. I found some of the meats dry and tough. The Carvery was usually ok. Some desserts were dry as well. It can get very crowded and noisey in this place. We always found a spot out the back deck but can get breezey and cold sometimes. Disembarkation good as we were able to take all our luggage of with us and not wait for them to unload so you can get off immediately. Complaint TWO. Piped music is played throughout most of the public areas. I found this most annoying, In particuar the music at the Oceanview cafe was atrocious and sometimes sounded like a strangling cat. This ship is geared to the mature and seniors but yet the piped music to the oceanview and coffee shop was geared to the young set of which their were hardly any. Both my wife and I couldnt stand it and would eat and get out as quickly as possible. We had this problem last cruise to which I complained but apparently fell on death ears. Now for something really important HYGEINE. Last time on this ship I got the dreaded Noro virus. Confined to cabin for two days and missed a good port. This time we took no chances. Upon entering our room we used sanitised wipes to clean everything. Door handles. Taps, Toilet, TV remote, phone etc/ We did this every couple of days as the cabin attendent cleans 15 rooms so germ transfer is a problem. When you enter any eatery you must use the hand wash dispenser but I noticed some people sneak in without doing so. The most contaminated implement are the food thongs. We used hand wipes after useing them. Also take my advice and do the following. Under no circumstances unless necessary touch handrails or bannisters. Use your knuckle to touch elevator buttons. Even clean your seacard every couple of days. Countless waiters touch them. You may think Im paranoid but I am an ex paramedic and know how easy it is to get contaminated and having the noro virus once was enough for me/ I would have given this ship five stars except for the two complaints noted. Read Less
Sail Date December 2019
This was our first cruise ever and prior to this only ever flew to our holiday destination and what a change this was. I was absolutely amazed but the whole experience and the crew aboard. By far the best activities aboard for myself were ... Read More
This was our first cruise ever and prior to this only ever flew to our holiday destination and what a change this was. I was absolutely amazed but the whole experience and the crew aboard. By far the best activities aboard for myself were those run by the junior and senior cruise directors. And my partner absolutely loved both the experience and quality of the ballroom lessons provided by the crew aboard. The food was great however the pasta always seemed to be under cooked in the buffet. Crown grill is a must when you go on the ship as it’s one of the best dining experiences I have ever had however Sabatinis is skippable as all the food just tasted bizarre and wasn’t really appetising at all (one exception being the dessert called the Rocher). With the excursions they were great however in hindsight I would book more as I did a lot of days in port. I would definitely travel with princess again however may try next time for a ship with a slightly younger demographic as I would estimate 80% of the people were 50+ years of age. Read Less
Sail Date November 2019
We chose this cruise as a relaxing way to get home from South Africa. The ship gave a grand impression with wood paneling a feature. It appeared well maintained. For those who get sea sick, there was quite a bit of movement, even in ... Read More
We chose this cruise as a relaxing way to get home from South Africa. The ship gave a grand impression with wood paneling a feature. It appeared well maintained. For those who get sea sick, there was quite a bit of movement, even in relatively calm seas. We had a balcony cabin, we started in 5137- midship. This cabin had a tender boat directly underneath it , which obstructed our view down to the water. After a few days sailing we were able to move to 5159 , nil obstructions and a bigger balcony. The shower is tiny however hot water plentiful and towels fluffy. The staff were unobtrusive yet attentive. They seemed happy and were all polite. The food was enjoyable. They catered very well for food intolerance. My friend was given the following days menu to choose from and they made were able to adapt most choices to gluten free for her, with notice. The day spa's prices were exorbitant- eyebrow tinting $44 US plus tip , manicure $88 US plus tip etc- staff were stationed at the door trying to entice passengers in- if prices were reasonable people would have been lined up ! The demographic was 80+ with the activities and entertainment to match. The entertainment team lacked presence. There was an annual staff tug of war organised, which surprisingly drew a crowd, otherwise, unless there was a two for one trunk sale on, it was difficult to find other passengers ! I enjoyed the promenade deck, which enabled a full lap of the ship - 3 laps = .9 miles. The only down side was that there is a smoking area on the port side, so coped a lung full of smoke on each lap when exercising. There a two pools, the front one more sheltered, getting a deck lounge was nil issue. We only had 2 ports on the way home. As usual the excursions were pricey. On Re union island I opted for a visit to the turtle sanctuary, which was unguided and information written in French..... Mauritius we did a catamaran trip to snorkel , this was magical. Read Less
Sail Date November 2019
Since I had not been on a cruise before, a friend asked me would I like to go to see if I would like it. I absolutely enjoyed it very much and I would like to go again. Having a disability which requires me to use a walking ... Read More
Since I had not been on a cruise before, a friend asked me would I like to go to see if I would like it. I absolutely enjoyed it very much and I would like to go again. Having a disability which requires me to use a walking stick and some limited movement, I was worried how I would manage, but I managed very well. From embarking to disembarking everything was Great, even the weather was perfect. All staff and crew were friendly and helpful. The stateroom was ideal for me., especially having grab rails in the shower and near the toilet. I enjoyed taking my time walking around the ships and I had no difficulty get on and off the tender when going ashore. I enjoyed the entertainment, movies and the wonderful food and I even got to see dolphins , the one thing I wanted to see. If you have a disability or mobility issues, I recommend checking out going on a cruise. Rough seas I think would be a challenge getting around, but I think I would stay in my stateroom, order room service and when the seas calm down, I would head out to enjoy everything the ship had to offer. Read Less
Sail Date November 2019
We have sailed only once previously with RC on Ovation of the seas, from Sydney to New Zealand and back to Sydney, and had a great time so we decided to try the newly renovated Voyager of the Seas. No complaints whatsoever. What a ... Read More
We have sailed only once previously with RC on Ovation of the seas, from Sydney to New Zealand and back to Sydney, and had a great time so we decided to try the newly renovated Voyager of the Seas. No complaints whatsoever. What a disappointment this cruise was. The check in at Singapore was extremely unorganised. There are only two sets of elevators which for a ship of this size is inadequate. To make it worse at lease one elevator was out of order and the up-down indicators and chimes outside some of the others were not working. Don't know what RC did when Voyager was in for the renovations but nobody did much maintenance. Cabin, number 9557, was ok. The main dining room food was average at best, and the winjammer buffet the same. I have cruised many times on Carnival Spirit and rate its food much better than Voyager. Princess cruise lines (Majestic and Sun) food leaves Voyager for dead. Entertainment was good, no issue here. Good variety of guest acts as well as the RC performers. Listening to music in areas outside the theatre was terrible. Small crowded schooner bar at the front and a couple small bars along the overcrowded promenade on deck 5. Too much space taken up by shops and stalls flogging overpriced bags, jewelry etc Service from staff was good. Now my main gripe. I use a wheelchair and was told by RC that their tenders were suitable for wheelchairs. Unfortunately in the two tender ports, Yorkeys Knob and Airle beach, they used shore side tenders instead of those from the ship which were NOT wheelchair accessible. Had I been told this I would not have booked the cruise. Never again on this ship. Read Less
Sail Date November 2019
One of the reasons we chose this cruise is that we had never been to Darwin. Well. we still haven't! The Exit deck was changed from Deck 1 (as was widely advertised) to deck 4, and the ramp provided was incredibly steep. I hired a ... Read More
One of the reasons we chose this cruise is that we had never been to Darwin. Well. we still haven't! The Exit deck was changed from Deck 1 (as was widely advertised) to deck 4, and the ramp provided was incredibly steep. I hired a scooter for the express purpose of seeing Darwin, but it would not have been safe to take it down the incline, nor would I have been able to ride it back up. Several of the older passengers and those with sticks also had great difficulty in negotiating this ramp, and were completely winded by the time they got to the top. It totally spoilt my day, and several other disgruntled passengers felt the same. Also, don't bother getting a soft drinks package. Despite being issued with the bulky microchipped glasses, there are no soft drink dispensers on board the "New" Voyager. Total waste of money! Johnny Rockets is also a "no show". The venue is marked on the deck plan, but isn't open, and the free milkshake we were promised - "buy one get one free" - so much pie in the sky. BTW, the Windjammer seating arrangement appears identical to the old one. There are certainly no "extra seats", and getting a table can still be problematic. Also, the picture shown in the article is of the Deck 14 lounge, which is NEVER this empty. Read Less
Sail Date November 2019
This was our first ever cruise and to say we were disappointed is an understatement. From the moment we boarded in Singapore after waiting hours in the Port and treated like sheep moving us from pen to pen we were greeted by someone ... Read More
This was our first ever cruise and to say we were disappointed is an understatement. From the moment we boarded in Singapore after waiting hours in the Port and treated like sheep moving us from pen to pen we were greeted by someone occupying our room. The sickness on board and the necessity to consistently scrub up in order to avoid the sickness constantly had you anxious that you might be next. The Port of Cambodia was so bad that we could not get off the Shuttle Bus to explore this town or meet the people who desperately needed our tourist dollar. It looked like an earthquake had hit it. This cruise had a very high percentage of older people which made getting on and off at Ports a little slower than I expected. We ate in the Marquis dining area as we felt that this would be safer than the buffet to avoid contamination. Our section of the dining room had tables that were closed as staff were not available to service them. Some of the staff became sick and the remainder of waiters were given cleaning duties to try and combat the virus, therefore leaving a shortage of staff in the dining room. The food was very average and there were no salt and pepper shakers on the table, you needed to wait for staff to provide you with this and we were not allowed to hold the shakers ourselves so there were many times we got too much salt or not enough salt on our food. Read Less
Sail Date November 2019
If you are under the age of 60 and love to have a great time, laugh, drink, socialise and be entertained then this cruise is NOT for you. It was 95% retirees over the age of 70. The activities and entertainment were designed to entertain ... Read More
If you are under the age of 60 and love to have a great time, laugh, drink, socialise and be entertained then this cruise is NOT for you. It was 95% retirees over the age of 70. The activities and entertainment were designed to entertain the same age bracket. We are in our 30/40s and found the activities boring and the demographics were way too old. There was not even any background music playing in the bar/lounge areas and the pool deck areas. My kids ages 12/9 were absolutely bored, there was no entertainment for the kids and they found kids club to be very boring with limited visiting hours. The first night of our cruise the kids club was only open with adult supervision. Most of the time we were getting bold out of the way by wheeler walkers and motorised bikes. Some staff were lovely but majority just did not look happy in general. Services wasn’t that great either apart from a very selected few that were happy to go above and beyond for us. Food in the restaurant was great and the speciality restaurants were also great. Buffet was terrible. Overall we were very disappointed and won’t travel on the cruise line again. Read Less
Sail Date November 2019
Loyal Princess cruises, wife picked the cruise as she wanted us to snorkel on the Great Barrier Reef, Sadly we didn’t because, A) too expensive, B) Got sick with the Flu as grotty people coughed all over me. Alcohol prices ... Read More
Loyal Princess cruises, wife picked the cruise as she wanted us to snorkel on the Great Barrier Reef, Sadly we didn’t because, A) too expensive, B) Got sick with the Flu as grotty people coughed all over me. Alcohol prices outrageous, a bottle of Kim Crawford Pinot Noir cost over $50 AUS but you can get it for $16 on-shore. Rod Stewart Tribute guy, stank! Had to leave after 3 songs. guy who sang broadway songs over amplified, gave up after 2 songs. Stage shows, absolutely tops. Comedian from South Africa was vey good. Cabin very comfortable. Should be more disabled cabins on Princess cruises as they are like Hens Teeth. Overall service very good. had troubles with the toilet, had to get the engineer out twice. Was very prompt to come and fix it. Wife had two dud meals, one had hardly any pulled pork, (a couple of strands), the pheasant was related to the Road Runner in that is was tough and sinewy.. Staff very apologetic and would have got another meal if she wanted. I think the food quality not as good as when we first cruised with Princess. Read Less
Sail Date October 2019
We took a 4-day cruise out of Sydney to Melbourne on 10/11, than stayed on ship for 12-day cruise 10/15 to east coast of Australia and Great Barrier Reef. We are longtime Celebrity cruisers, and were somewhat disappointed with our ... Read More
We took a 4-day cruise out of Sydney to Melbourne on 10/11, than stayed on ship for 12-day cruise 10/15 to east coast of Australia and Great Barrier Reef. We are longtime Celebrity cruisers, and were somewhat disappointed with our transatlantic cruise last Spring on the Celebrity Reflection. But these two cruises fully restored our faith in Celebrity. Excellent and very visible/entertaining captain and crew, impeccable service in main dining room and lunch buffet, as well as in lounges. Food quality and variety were excellent. Entertainment with ship house band and others was varied and outstanding. Most theatre performers were excellent, and there were some very good matinees. Cruise director was energetic and fun, entertaining at a variety of venues during the day and evening.Cabin stewards and size/cleanliness/comfort of our balcony cabin for both cruises were terrific. Ship is in very good condition and well-maintained, even though it’s the oldest of the Solstice-class ships. It’s a mid-size ship (under 3,000), and they managed the tendering at several stops very efficiently. Many of the ship tours for the Barrier Reef are very expensive, and we limited ourselves to a couple, simple city tours (e.g., Melbourne) that were very good and fairly priced. The cities and coastal stops in Australia are beautiful with lots to do—from the exotic to just simple city tours and dining/shopping. Our only real complaint, which is symptomatic of most cruise ships, is the price and quality of drinks/wines, even in drink packages. We had a “classic” as opposed to the “premium” package—didn’t expect the best, but also didn’t expect Celebrity to be serving wines that retail for under $5 in the US (ugh!). And if you don’t specify what liquor you want in your cocktail, they pour the house brand rot-gut. When you’re paying $60 a day, per person, this should not be. Our biggest disappointment, though: having to leave the ship. Read Less
Sail Date October 2019
I am on board this ship attending a genealogy conference. Thank goodness I AM attending a conference because the overall options for things to do on this ship are terrible. Everything is aimed at young families - the ones where the parents ... Read More
I am on board this ship attending a genealogy conference. Thank goodness I AM attending a conference because the overall options for things to do on this ship are terrible. Everything is aimed at young families - the ones where the parents traipse off and have a good time but leave their brats to run amok and annoy fellow guests. Then there is the food - the Windjammer is terrible, all food is well overcooked and what is not eaten is served up the next day in a variety of stir fry's and casserole-type dishes. The Sapphire Dining Room is just as bad. The only decent meals are to be had in the speciality restaurants which leads me to think they make the general food so bad you will naturally take up the specialities! It would also appear that the shore excursion staff are not kept informed about any changes to excursions until the very last minute and are not able to get the message out to its passengers. For one excursion I was booked on, I was complaining about the change of date at such late notice (the evening before) when several other passengers advised they had had 4 date changes to the same excursion. Was also booked on the Tour of the Ship only to be told while waiting for the tour to commence that it would not be happening because we were sailing through the Torres Straits and no one is allowed to enter the bridge or engine room on this day. HELLO why was the day available for the booking in the first place when the organisers would have known we would be travelling through those Straits on that day. Arrived in Darwin to be told our collected tour group (who had to meet at the fore theatre room on Deck 3 had to walk up to Deck 4, across to the aft elevators and go down to Deck 1. We get down there having had to wait many minutes for elevators (they only take so many people) to be told, no you are exiting from Deck 4. Up we go again to find we have to disembark down the steepest, wet, gangway I have every seen. Our group consisted of many elderly persons with mobility problems including a totally blind woman with a stick. Surely this is a health and safety risk just waiting for a passenger to have a fall and sue the pants off of Royal Caribbean. I have done several cruises with their sister company Celebrity and the difference between the two is staggering. Royal Caribbean - Explorer of the Seas - no longer supplies fresh water jugs to your cabin; no longer gives you that little chocolate on your bed making you feel special; instead of two cabin stewards there is only one very overworked steward; the conference room in the fore of the ship has only 1 toilet for up to a hundred people. Then there is the state of the elevators, one of which kept breaking down - to be honest it was the one you could rely on because it wasn't working with the others continually whizzing past your floor or staying on each deck for around 4 or 5 minutes minimum. Much quicker to take the stairs but not suitable for the elderly or those with mobility problems. I could go on but then I'd only be seen as a whinger - along with at least half of the passengers on this cruise. My advice - pay the extra and go with Celebrity or its ilk. Read Less
Sail Date March 2019
This was our first time cruising with Royal Caribbean and it will be our last. On a number of occasions we raised our concerns with the management of the ship. Concerns raised include stains on towels ( which looked like blood on one ... Read More
This was our first time cruising with Royal Caribbean and it will be our last. On a number of occasions we raised our concerns with the management of the ship. Concerns raised include stains on towels ( which looked like blood on one occasion and mascara on another) on the first occasion I rang the Hotel director, whose number was in the cabin, re the towel issue to be informed that someone would be down with clean towels , ( I am still waiting) and the to be asked how I got his number, the card din the cabin disappeared that evening. The next night we had the issue of what looked like mascara stains, this time I went to the guest services desk. The towels were replace and we had a visit from the deck supervisor. On the first sea day between Sydney and Brisbane, when the weather was poor. There is insufficient break away areas for the number of passengers that were on the ship. The promenade area was parked like sardines and some bright spark then decided to run the morning Zumba class in that area. We were on My Time dining, for the first seven days of the cruise, all 4 of us thought the food was poor and the service was shoddy. After the mid cruise questionnaire, where we raised the issue of service, quality of food, things did improve drastically. There appears to be a significant number of middle managers/supervisors standing around in the dining room doing little while the waiters and assistant waiters are running around Unfortunately due to the swell two ports, that were tender ports were missed. But the at Darwin, you had to be a mountain climber to get on and off the ship due to the extreme angle of the gang ways. I requested to see the health and safety officer plus a copy of the risk assessments for the gang planks at Darwin in at least 4 occasions, I have still not received anything despite being informed by 4 staff that someone will be in touch and it being logged - still waiting! The cabin was good, for an accessible cabin but it was showing its age. Bed linen was rather thin. Entertainment- the dancers/singers were good and delivered 3 strong performances as did the ice skaters. We didn’t attend the other shows. We thought the range of activities on offer through the sea days were weak. Given our experience on this ship, with a management team who on the face of it, say yes but then totally ignore passengers comments. We will never cruise Royal Caribbean again Read Less
Sail Date March 2019
we chose this ship because it was new but it is badly designed you have to go to different floors to get from one end to the other end of the ship food was average would not sail again on this one found the sun and diamond princess ships ... Read More
we chose this ship because it was new but it is badly designed you have to go to different floors to get from one end to the other end of the ship food was average would not sail again on this one found the sun and diamond princess ships are better. Not enough cover around the pool area dance floor between the pools was a wasted space not enough seating for 3500 people no entertainment on pool decks just movies no good for families used passengers as entertainment with line dancing every day played lawn bowls in front of lifts .this ship is ok if you are over 70 and you like gambling or wake up in the morning have breaky then lay at the pool and sleep until lunch have lunch then go back to the pool and sleep until dinner when you have finished dinner they are ready for bed same again next day. Read Less
Sail Date March 2019
Choose the cruise for ease of journey and a number of places in New Zealand we had missed previously. We were impressed with Dunedin and fascinated with the history and beauty of Napier. Having been to Auckland before we decided to take ... Read More
Choose the cruise for ease of journey and a number of places in New Zealand we had missed previously. We were impressed with Dunedin and fascinated with the history and beauty of Napier. Having been to Auckland before we decided to take the ferry over to Davenport, an easy choice as the ferry is right on the wharf where Majestic Princess docked. It was a lovely 15 minute ride which showcased the harbour and the little town itself was pretty and very visitor friendly; we had lunch there and browsed interesting shops before returning to Auckland. The itinerary Proved to be just the ticket! Every staff member we encountered on the ship were without fail, friendly, efficient and helpful, from wheelchair assistance at embarkation and disembarkation, to dining and stateroom staff. Caught up with all the latest movies under the stars and in cabin and really enjoyed The Crown grill, La Mer and Alfredos. Symphony dining staff were also superb. Joined the pop choir and made some new friends ….All in all loved it and are excited to return next year. Read Less
Sail Date March 2019
My family needed a cruise suitable for our range of ages and tastes and this family friendly, low stress cruise absolutely matched our needs. Very clean ship inside and out with friendly staff and fun entertainers. We travelled from ... Read More
My family needed a cruise suitable for our range of ages and tastes and this family friendly, low stress cruise absolutely matched our needs. Very clean ship inside and out with friendly staff and fun entertainers. We travelled from Sydney, Australia to Melbourne and Hobart and then went to New Zealand getting stops at Port Chalmers, Akaroa, Tauranga and Auckland. There was a large variety of activities that suited the seniors in our group as well as the younger cousins, too. From Zumba to Bingo to jaw-dropping production shows, we were thoroughly entertained onboard. Food was easy to acquire and change to our tastes as necessary for those with food allergies. I am pleased to note that there were accessible shore excursions and the entire ship was accessible for people with mobility issues. The outside and inside of the ship were truly majestic, with details everywhere to enhance the experience for guests of any culture. Read Less
Sail Date February 2019

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