2 Viking Ocean Viking Orion Cruise Reviews for Luxury Cruises to Asia from Auckland

Could not get the flight I wanted, even though I took Air Plus. Flight home was delayed 2 hours, so United dumped all luggage at LAX stopover and cancelled all connecting flights. We had a scheduled 3 hour layover, so there was plenty of ... Read More
Could not get the flight I wanted, even though I took Air Plus. Flight home was delayed 2 hours, so United dumped all luggage at LAX stopover and cancelled all connecting flights. We had a scheduled 3 hour layover, so there was plenty of time to catch our original flight. But, instead we had to rebook and ended up with crummy seats in the back of the plane. Many excursions were filled up before I was allowed to sign up. Much waiting in line for everything; this ship could not accommodate this many people! Had to go to everything a half hour early to get a decent seat. Restaurant service was very slow - waited in hall half an hour to be seated - by ourselves (we wanted to meet other travelers and the best time to do this is at dinner), then another half hour to order, then another half hour for food to arrive, for a total of 2 hours to eat - ridiculous! On previous river cruises, we had open seating (seated ourselves) and had food in 10 minutes, except France (took about a half hour). Why do you wait until 7:00 p.m. to open the restaurant? If you opened earlier (5:00), people could be served more efficiently. Food was not all that good either. We were so frustrated with all the waiting, we resorted to the World Cafe to eat the remainder of our meals, where the food was even less tasty - resembled cafeteria food, and there wasn't much variation in the menu. When I go on a cruise, I want to be pampered and waited on; not serving myself - I can do that at home.The only thing I had that was good was the stir-fry (offered only once). Breakfast was always the same. The apple pie in the explorer lounge was very good, as were the burgers at the pool grill. I liked the room arrangement - plenty of storage space. Entertainment - not much variety. I'd prefer something different each night. Bring in more local talent. Not much to do on sea days. Lectures were boring; Aida movie put me to sleep. Slow computers; difficult to use - took me 2 hours to print air check-in for return flight so I missed sailing into Sydney Harbor - something I really wanted to see. More help needed in the future cruise area - could not get an appointment until the second last day - best rooms were already gone. Also more help needed at help desks for booking excursions - another line to wait in. Very pricey for what we got; I could have gone on this same cruise with another cruise line for half the cost. I did book another cruise on this ship, so I hope you'll forgive my negative comments; I offer them as areas that could use improvement. Read Less
Sail Date February 2019
We had been planning a trip to New Zealand and Australia for a long time. It involved a lot of research. During our land tour travels in Europe and Morocco we had met many Aussies and Kiwis and have kept in touch with many. We researched ... Read More
We had been planning a trip to New Zealand and Australia for a long time. It involved a lot of research. During our land tour travels in Europe and Morocco we had met many Aussies and Kiwis and have kept in touch with many. We researched many ways of visiting both NZ and Australia. Considering the long travel time to them from the East coast, it became apparent that the easiest way was to take a cruise that would include both New Zealand and the eastern coast of Australia. The end of April the year prior to this trip we took a river cruise with Viking. It was their “Tulips and Windmills”, which included the annual Tulip Festival in Amsterdam. It happen to be one my wife’s “Bucket List” items, so we signed up. We were very impressed by the service, food, land tours, accommodations and the 190 passenger and age limitation of no one under 18 years old. So we decided that we would concentrate on a New Zealand/Australian cruise for 2019 with Viking. Prior to the Viking river cruise we only did land tours. We felt cruising didn’t provide an in depth view or feel of a country’s culture and attributes. However, as we progressed further into retirement it became apparent that land touring became more demanding. Secondly, my wife had several back operations that had limited her mobility. So having a consistent and comfortable “home base” along with comfortable air travel on trips greater than 6 hours became important considerations. Now that we decided on the trip more research was required to determine dates, air travel, accommodations and tours offerings. The first thing was to determine the best time of year for the trip. Since we are both retired we concentrated on the Southern Hemisphere’s Spring (Sept. - Dec.) or Fall (Feb. - June). We decided on the Fall considering rainfall, temperatures and the fact we were heading North to the equator. We soon discovered that no cruise line, including Viking, included New Zealand and a complete Eastern Australia itinerary. There was a Sojourn Cruise that started in Bangkok, Thailand and ended in Auckland, NZ. However, after reviewing the itinerary we decided that the tours and time at sea on the Bangkok to Bali leg was something we could eliminate. So we decided to combine two of the three cruise legs with Viking - Auckland to Sydney and Sydney to Bali. The Sydney-Bali leg included a tour to see the Komodo Dragons and the highly publicized resort area of Bali. We wanted to start our trip in Auckland, NZ. Luckily, there was a reverse of the Sojourn cruise on the same ship, the Orion, with legs starting in Auckland and ending in Bali that started the end of February. The Orion was a brand new ship, on its second voyage and the crown of the Viking ships at the time. It had a planetarium, which was not available on another ship on any cruise line. So now we were down to airline reservations and ship accommodations. As I stated earlier, my wife had back surgeries that effected her mobility, so airline and ship accommodations became important. The ship accommodations were pretty straight forward. A Penthouse Jr. Suite provided the best option of space and services. The suite size on Viking, 425 ft2, comes with a double sink vanity and full shower bathroom and is or is one of the largest on any cruise line. It also had a movable divider between the sitting and bed areas, which allowed my wife get up in middle of the night without disturbing me. Now for the most difficult part, airline reservations. First of all, not all all of the major airlines provide service to Auckland, NZ. I normally handle our airline reservations myself and use Delta, which has a home base in Atlanta. However, researching schedules and rates I found that the Viking Premium Air service, Business Class, was cheaper and handled the disembarking and airport transfer in Bali. Secondly, we decided to arrive into Auckland 4 days/3 nights earlier than our embarkation date. I made and got confirmed dates to stay at the Wharf Apartments($185 US) for 3 nights thru Expedia. It was a 1 BR with a full kitchen in the center of the restaurant and business district and on the water. It was also located just 3 piers down from our embarkation on Viking. Via the internet I also made transfer arrangements from the airport - $38 US for 2 to our rental. However, I was unaware that Southeast Asia was a new area for Viking and airfare contracts were not as fully developed as with cruises in the Europe, U.K. and Mediterranean. The first choice provided by Viking Premium Air was absolutely horrible. The flight to Auckland was 33 hrs with a 4 hour layover in Sydney and an unconfirmed final flight to Auckland arriving at 4 pm, losing a whole day. The flight from Bali to Atlanta was even worse. It left at midnight before we scheduled to disembark that day. That flight went Dubai - Boston- Atlanta for a total of 34 hours with a layover in Boston and unconfirmed flight to Atlanta. So after many phone calls and an addition $200 each we got flights to Auckland for a total of 20 hrs. direct and arriving 10 am. The return flight was 23 hrs. So I guess all’s well that ended well. The flight from LAX to Auckland was 13.5 hrs. on a Boeing 787. The lay flat seats on it are the best I’ve flown. I’m 6’2” and was able to be comfortable. The ankle area was not constricted like other airplanes. In addition, a Casper mattress and linens were used. Read Less
Sail Date February 2019
Viking Orion Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.4
Entertainment 4.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family N/A 4.4
Shore Excursion 4.0 3.9
Enrichment 5.0 4.3
Service 4.5 4.6
Value For Money 5.0 4.1

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