Auckland Holland America Line Oosterdam Cruise Reviews

We picked this cruise because of the itinery and dates matched our local school holidays, In hind site it was a mistake, and we probably should have gone on another ship that was closer to our demographic. Most of the passengers on this cruise were elderly, we are in our early 40's with two kids. Its hard to articulate my feelings on this cruise, the ship was nice, the food was nice, if a ...

Holland America by all accounts have dropped the service level and as we normally use Princess, this was our first encounter with Holland America The cruise companies continual pressure to sell, sell, sell, became very annoying, it happened at the bar, at the shops, at the unprofessional art auctions, and on the tours. The company is obviously hurting and the general view at our eight table ...

This review is for the cruise from Auckland NZ to Sydney, embarking on November 7, 2014. First, the embarkation process was an organizational nightmare. Long lines (embarkation took over two hours) and long times standing in what can only be described as a dillapidated pier. Walking surface was uneven, which was a challenge for any passengers with mobility issues. We had booked a Neptune suite, ...

Long slow moving lines on embarkation was just the start of a very disappointing cruise experience. On boarding the ship we weren't directed to our cabin or even welcomed aboard . We chose to dine on open seating dining which was not a good choice as every meal we had in the Vista dining room was cold,we never saw a maitre'd at our table and we had to wait on all occasions for a table to be ...

Oosterdam is out-dated with tacty decor. LOts of rust on balconies, pools need redone. Many problem was the food. Terrible. We have never been on a ship that served the same thing for all meals in both the Lido Cafe and the dining room. Dining room food faired better, but still noyt to par with other cruise ships we have been on. In the Cafe for all meals, the hot food was cold. We asked why and ...

We booked the cruise with our agent at home and everything was very well organized and handled professionally. We embarked the ship in Auckland and we were told not to go to the pier before 11am, because we had to checked out the hotel at 10am which was quite closed to the pier, we went there before the said time anyway but found out that it was really not necessary to go early because we had ...