36 Auckland Holland America Noordam Cruise Reviews

This 14 day cruise with 4 days pre-cruise and 3 days post cruise was amazing. We were a little inimidated with the long, long flight(20 hrs) but we survived and everything went well with connections etc. The ship, the entertainment, ... Read More
This 14 day cruise with 4 days pre-cruise and 3 days post cruise was amazing. We were a little inimidated with the long, long flight(20 hrs) but we survived and everything went well with connections etc. The ship, the entertainment, crew, cabin, food, service excellent. Embarkation and Disembarkation very smooth. This is the longest cruise we've done, previously did 12 days and 3 days at sea was just the right amount of time to relax as we were quite busy touring the 9 ports. We previously did 7 cruises,not all on the same cruise line, as we tend to choose the itinerary that suits us and not the cruise line. So far we have been very happy with every one. Through experience, we have found that tours taken off ship(from the port) are more affordable. As we travel with friends, it's easy for 4 people to share a cab or hire a tour guide. The only complaint I would have is the internet on the ship. I find it very expensive and very sporadic. I also liked being able to purchase wine for our cabin when in port visiting wineries, and not being charged corkage. Also, we were never pressured into purchasing drinks while sitting by the pool or in any of the lounges. Read Less
Sail Date February 2017
We chose this cruise for the itinerary. We wanted to visit Tasmania and Melbourne, and this cruise went to both. In retrospect, an overnight in melbourne would have been good, Pros- The food in the Main Dining Room was wonderful. The ... Read More
We chose this cruise for the itinerary. We wanted to visit Tasmania and Melbourne, and this cruise went to both. In retrospect, an overnight in melbourne would have been good, Pros- The food in the Main Dining Room was wonderful. The $99 package for unlimited laundry was great - we could have traveled with one small suitcase. The staff was friendly and accommodating. Our cabin was super confortable. Cons - Embarkation was a mess. Standing in the rain, waiting to get our luggage accepted, and then an hour long wait inside the terminal to be checked in was really unacceptable. No organization at all. Disembarcation was better,but just barely. They forgot to send down one of the bins with some of our luggage, Internet was non-existent for most purposes. There is little to do aboard the ship on At Sea days. I like Trivia, but not 3 tines a day Read Less
Sail Date February 2017
After sailing on Holland America Line (HAL), four times and the last on the Noordam in February 2017, we have come to the conclusion that HAL treats some places better than the south Pacific. 1. Ships meals have been reduced in quality ... Read More
After sailing on Holland America Line (HAL), four times and the last on the Noordam in February 2017, we have come to the conclusion that HAL treats some places better than the south Pacific. 1. Ships meals have been reduced in quality and service as 4 meals had to be sent back, due to; 1 being cold, 2 overcooked and dry, 3 a steak that was tough and suspect quality while, 4 the fish was again overcooked and tasteless, 5 a Pasta carbonara was dry without any sauce, some sauce was supplied after I ask for it, then it was edible. 2. The hygiene control on the ship was/is lacking, as my wife was infected with the cruise cough/flu like symptoms this was the second time (again Holland America) and yet has NEVER been infected on the other cruise lines we have sailed with. We have sailed around New Zealand 4 times, twice with HAL, once with Cunard and Celebrity X, however my wife was struck down with ship flu both times on HAL, but not on the other cruise lines. Therefore, the food/ships hygiene on HAL appears to be at fault. 3. It appears that HAL uses the sailing in Southern climes of Australia/New Zealand as a training ship or just the area with disdain, knowing that Australian/New Zealanders do not complain/demand as much as some other natation’s do/can. 4. The Gratuities that are expected are also in contrast to other means of transport, such as airlines where the crew wages are similar for respective position and ranks on HAL but only draw their wages/salary. Also, it has been rumoured that the crew do not get all the monies collected, but a proportion it goes into the company revenues. 5. Defects with the ship a. 3 windows cracked, 2 on the Crow’s Nest lounge forward windows and the 3rd on the external glass wall (ship) of the aft/rear right side elevator on the 4th deck b. 2 lifeboats had damaged entrance/exit hatches (the stitching had separated from the hatchway) allowing water to enter the lifeboat, which would jeopardise the safety and integrity of both, the lifeboats were 11 and 14. They were reported 3 times to the front desk and each time I was given incorrect/differing answers, they were finally repaired. Photos are available. c. In the Lido dining area, a glass tea bag caddie was cracked with glass splinters missing, it was reported and it was changed to another position, again it was reported and it was finally removed to??? d. The cup/mugs for tea/coffee in the Lido were not washed properly (suspect the dishwasher) with foreign bodies/food being left in/on the mugs. e. Our cabin bathroom was in disrepair as the floor tiles were adrift/lifting and the shower wall tiling grout was missing, with several areas having dark mildew type stains. As we were dissatisfied with the overall Hotel and engineering (safety equipment) we spoke to many other passengers and they were of the same opinion that Holland America have lowered their standards and treat the south pacific cruises as training. Also, you can see by the above list, this cruise with Holland America Line was not as comfortable or as pleasant as the other cruise lines we have sailed with, (some 10 in all) then being told that we must pay the gratuities, gives an idea of what they think of the south pacific, so much so that I doubt it very much that we will sail with Holland America Line again. Read Less
Sail Date February 2017
Don't get me wrong; this is a beautiful and well-maintained mid-sized ship, inside and out. It is well mannered in rough seas, the cabins are adequate but the verandas are small. Food is terrible if you are a healthy eater; fatty, ... Read More
Don't get me wrong; this is a beautiful and well-maintained mid-sized ship, inside and out. It is well mannered in rough seas, the cabins are adequate but the verandas are small. Food is terrible if you are a healthy eater; fatty, sweet, salty; few green vegetables and almost no nuts, terrible tea. The biggest group of passengers (in more ways that one) were from the USA and they were fairly old; there is nothing on this ship that would appeal to families. The ship has a troupe of dancers who are probably competent in what they do and appeal to the age/cultural demographic of the majority of passengers. We enjoyed the visiting artists who came on between ports much more (they were all Australians). There are a couple of excellent bands. Apart from the usual seminars flogging stuff (gems, Windows 10, botox etc), there were no lectures of general interest. Our cruise was only spoilt by a bunch of ship's officers using foul language in the Pinnacle Grill on the last night of our cruise. That was bad enough, but no-one would give us their names, and we were fobbed off at the Front desk with a suggestion slip when we asked for a complaint form. We got off the ship disgusted and angry. Read Less
Sail Date February 2017
We booked this cruise to celebate my retirement and to visit ports we had missed on a previous driving holiday of NZ. We booked an inside cabin on an upper deck as we have found it difficult to sleep in lower deck, outside and veranda ... Read More
We booked this cruise to celebate my retirement and to visit ports we had missed on a previous driving holiday of NZ. We booked an inside cabin on an upper deck as we have found it difficult to sleep in lower deck, outside and veranda cabins on past HAL cruises. As trivia tragics we had connected with like-minded cruisers on the Cruise Critic Roll Call to form a team and they were a perfect match, contributing to our many victories and making the cruise fun. We collected many prizes including 4 bottles of champagne which we shared at dinner. We also connected with members of the Cruise Critic Roll Call to organise private tours as we found the HAL tours rather expensive. Unfortunately I became ill with the flu (contracted before we embarked) which developed into bronchitis. I made an appointment with the ship's doctor, who prescribed fluvax, antibiotics and decongestants. The bill was US$400! We found the Lido restaurant crowded and noisy and the food was not generally to our liking with a couple of exceptions. We have no idea why it is called the Lido Market as it was no different to the Lido restaurant on the Volendam. The chairs were in need of refurbishment. We had breakfast in the Vista Restaurant a few times, the food was excellent but it usually took too long to arrive. This meant that a couple of times we had to leave before we were finished to get to a tour or activity. We had dinner in the Vista Restaurant most of the time and the food and service was generally good although some servings were rather small and the soups were very salty. We enjoyed the menus for the Gala Nights. We had dinner in The Pinnacle Grill a couple of times, once for Le Cirque. While the food and service was excellent, we found Le Cirque rather underwhelming as there was no special ambience, the only difference to the normal Pinnacle experience was different china and a different menu. We missed the chocaholics spread that we had enjoyed on Volendam. The activities were many and varied. Our favourites were the daily trivia quizzes run by the excellent Cruise Director and his assistant, and the BB King Blues Club. The band was excellent and added new numbers each day to keep their shows varied. Although we are in our late 60's we enjoy dancing to the hits of the 60s, 70s and 80s and were disappointed that there wasn't a DJ to get things moving in the Northern Lights Lounge which is set up as a disco. The Assistant Cruise Director played records for a short time, but there was no commentary and no atmosphere. We enjoyed the coffees in the Explorations Cafe. We missed the presence of a librarian and of the library trivia quizzes and NY Times crosswords that we had enjoyed on the Volendam. It seems that the cruise line's owners are cutting down on staff and services to the detriment of passengers. Although the weather was not good in NZ we were happy that no ports were missed and enjoyed our time ashore. We were particularly pleased that the ship sailed into Milford Sound despite rough seas and heavy rain. Read Less
Sail Date February 2017
This is my review of the Holland America MS Noordam cruise from Auckland New Zealand to Sydney Australia departing on November 8, 2016. My review is intended to be honest and give some advice to future cruise passengers, I will try and ... Read More
This is my review of the Holland America MS Noordam cruise from Auckland New Zealand to Sydney Australia departing on November 8, 2016. My review is intended to be honest and give some advice to future cruise passengers, I will try and keep realistic in my comments. Firstly if you Google details about the Noordam like we did there are internet posts saying the Noordam was refitted in 2015, this is not true the refit was postponed until 2018 so Noordam is showing it’s age in relation to 2016 styles, fashion and technology. We bought this cruise for two reasons, first it is a bucket list worthy cruise if we had a bucket list. My Wife and I have never been to Australia and New Zealand and it’s about time we did, secondly this was a Holland America Top 10 offer, the price was a steal for a 14 day cruise in a Verandah state room, we paid Canadian $1600 each, just too good to pass up. A tip here Verandah state rooms on Noordam do not get the little extra touches that they do on a Vista class Holland America ship, so no slippers, flowers, binoculars and bigger balcony (six feet). The price of our Verandah stateroom was a guarantee room from the top 10 sale, so we were pleasantly surprised to be allocated a cabin in the midships on deck 5, the balconies on deck 5 are shorter around four feet deep but with a glass railing instead of the solid metal we had technically bought, still adequate but a little snug. Our stateroom was tired, I was disappointed to see the opening door to the balcony had been scratched extensively into “artwork”, the scratches were into the window film they use. That’s the worst, everything else was OK, no thread bare furniture just old tired like an older style Days Inn Motel on a popular Interstate. The room Stewards make it great, they try incredibly hard to give you a special vacation, I had pre ordered a bottle of Scotch so everyday day and evening my ice bucket was full of fresh ice without asking. Everything was cleaned as well as could be expected, we tried to help our Stewards by putting the room service card in the door as we left and if we saw them saying good morning and that we were out to breakfast, so we always came back to a freshly made up room. This is our third cruise this year with Holland America, we have been on the Veendam, Volendam and now the Noordam, when lining up at the port if you are a one or two star mariner, make sure you ask for mariner preference for boarding. If you expect to attend the Mariners lunch you need to be lining up at 11.00 to 11.30 am on the dockside. Sailing out of Auckland, New Zealand was great the city skyline is nice to see, there were local beer and wine from New Zealand available to buy on the rear deck and the weather was great, a good start to the cruise. My suitcase was held up for a long time as I had a bottle of wine in it, you are meant to have the wine you carry on in your carry on luggage. Another learning point, each cruise this year we have been on has had a different set of rules for boarding. The items we purchased before boarding the ship were in our room when we arrived, some scotch and beer. We found out as were cruising around New Zealand and Australia that liquor is heavily taxed in the local stores so buying the liquor from Holland America before hand turned out to be the cheapest option. We found the Lido restaurant to be overcrowded and the wait staff to be indifferent to us, we did notice if you were Asian or had pretty young women in your party then the service to those clients was excellent. The Lido was good for quick casual food service and they had 90% of the items in the main restaurant. What we really enjoyed this trip and had not used before was the Dive In fast food counter at the pool area, the burgers and fries were the best and the choices very good, we had them for lunches and were never disappointed and the service from ordering was quick, they use a beeper pager to let you know when your order is ready. We mostly booked day trips privately as we found the HAL prices at the top end and the day trip itineraries short in comparison. For instance at Picton the HAL wine tour went to two maybe three wineries and was priced in U.S. dollars, whereas our private tour went in a 12 seater mini bus to 5 smaller wineries that were not busy and had a wine tour host extremely knowledgeable about the area and wineries and priced in NZ$ so we won on the exchange rate also. We found this tour through the Cruise Critic Role Call for our cruise in their forums from other passengers. The entertainment on the ship was good, we went to the evening show mostly to the Noordam dancers and put on a very good show with singing and dancing and it lasted just long enough, a nice finish to the day after dinner. We never made it to the BB King show as it was too late. We don’t expect a Vegas quality show on a cruise ship. Most of the presentations for the ports of call we went to made by David the Port guide did an excellent presentation in the show lounge and primer for what we could see ashore and refreshingly he was not trying to sell us tours but just educated us about the town or area we would visit. He used a lot of his own photographs to show us major landmarks. I didn’t go to the Windows 10 seminars but did pass by the room before and during the classes and they were standing room only and very popular, we saw people lining up at least thirty minutes before the room opened to get a seat with a computer. I use Mac computers so had no interest in the Windows 10 or surface products and software. We did buy some coffee at the Explorers cafe mostly Latte or Cappuccino and got a few cakes from there, the coffee was good and not that expensive compared to buying ashore in both New Zealand and Australia. Cruising through the sounds, the crew opened the forward deck area that is normally off limits to passengers, so we could get a unobstructed forward view, they also on this day laid on the Dutch pea soup which was thick and hot on a very chilly overcast day on this forward open air deck. If you buy the Navigators wine package and see that they have a Sauvignon Blanc as a choice for white wine and bearing in mind that we are cruising in New Zealand where the best SB comes from and the name of this wine is a New Zealand award wining winery, you are not getting this wine instead you get a Californian Sauvignon Blanc of the same name! That was our only big argument of the trip and a disappointment but the Cellar Manager did substitute another New Zealand SB for us in the end for which we were grateful. This is what we did find on the Noordam that the staff were prepared to try and make things right if they could. The main dining room experience for us was faultless, our theory especially on a ship with 1900 passengers is to go for the first sitting when the crew are still fresh and keen, our ticket was for open dining and we went at 5.30 pm and requested a table for two, we got one just where we wanted, the waiter and his assistant were extremely attentive also our wine waiter fussed over us each night. So after the first night on the way out of the dining room we always stop by the Maitre D who records your attendance at the front of the restaurant and ask very nicely if we could have the same table, same time the next night they nearly always agree and then that becomes our table for the cruise at dinner time and the servers get to know us well and things go extremely smoothly. Room service, every morning we had either breakfast or coffee juice and pastries delivered around 6.30 to 7.00 am. We would have breakfast if we would be arriving in port for the morning or going on a shore excursion and a full fry up breakfast is the same in your room as the main dining room. A tip if you like coffee - the menu has a tick for coffee if you tick it you get a smaller carafe, so tick the box and write next to it “large carafe please”, then the coffee you get is twice as big, if just one of you takes cream, order two creams as the cream container is quite small. I used to joke to my wife when we were ordering breakfast on the room service menu at night to hang outside our room, “have you ordered the large Giraffe”. We highly recommend a balcony on this cruise as there is a lot to see from your room, especially as we were entering some ports very early, nothing like standing on your balcony in your dressing gown drinking hot coffee watching the arrival. We also stayed on our balcony for the third sound we cruised in, Milford and didn’t have to fight for space to photograph from. The increase in some prices isn’t very nice especially on an older ship, happy hour now is $2.00 for the second drink instead of $1.00, the beer, wine and liquor prices went up in July this year. All speciality restaurants went up in price, but we still went to Le Cirque at the Pinnacle Grill and to be honest it was worth the price. So for the price we paid the cruise was well worth it, we met some great fellow passengers had fun and saw a destination we might never had got to, was it perfect , no but close to it. The ship needs a refit it is outdated the stateroom TV’s are antiques, the picture and sound bad but it was value for the money we paid. The staff worked hard for all passengers and made your requests possible if they could. A shout out to our stateroom stewards Han and Yogi, our main dining room steward Arnest C. and assistant steward Temy, Cellar Manager Miguel and our wine waiter Eric. At the last Gala dinner we did get surf and turf (lobster), I asked Arnest if my wife could keep a copy of the menu and he said yes but took it away and later returned it with a very nice personal message to us, that typified the level of service we received. I could complain at the Tasman sea for being rough as we crossed from New Zealand to Tasmania or for being disembarked in Sydney at an out of the way port but it was no big deal really. Read Less
Sail Date November 2016
This was our sixth cruise and the 4th line we've been on. We liked the ability to visit Australia and New Zealand in one trip. Most of the ports were very interesting, with the exception of Picton, New Zealand. The ship is older ... Read More
This was our sixth cruise and the 4th line we've been on. We liked the ability to visit Australia and New Zealand in one trip. Most of the ports were very interesting, with the exception of Picton, New Zealand. The ship is older and has low ceilings with often dark carpet, ceilings or walls which makes public spaces seem small. We were usually back at the ship for dinner and ate in the dining room. The food was mixed, sometimes very good and sometimes not good at all. This is the only line we've been on with fixed seating. When they issue your ID card it includes your table. If we had chosen anytime dining I'm sure this wouldn't be an issue, but we like having the same wait staff who know our preferences. We were on our anniversary so not having a table with some quiet and privacy was a big negative. All the staff on the ship were very friendly and the room stewards and wait staff were excellent. The only frustration was taking eight days to properly fix our toilet. The in room entertainment is from the dark ages. We had a balcony room and the TV was small and in a corner so not convenient to watch, the remote didn't have numbers so you had to scroll slowly to get from one channel to the next, there had few non-news stations to choose from, reception was good to poor and the TV guide can't be advanced so if it 10 pm when you turn on the TV and the guide is at 6 am you have to wait a couple of minutes before it gets to 10 pm. There is a DVD player so you can go to the front desk a get a DVD but I don't think any are movies released within the past 10 years. We typically do shore excursions because the cruise line excursions tend to be less organized, slower getting started and are over priced. We used Zealander and Canterbury Leisure Tours and we very pleased with both. We did an excursion with the ship in Napier, Hawke's Bay Express which was fine. Melbourne is probably the most confusing port. Go to the terminal at Pier Station and by Tram or Bus tickets. The Tram is a bit faster but you have to walk a block to get to the stop, so if the weather is bad, take the bus. Read Less
Sail Date November 2016
We have previously cruised 4 times with P&O from Southampton,though we would prefer a Departure port in the North, but we had wanted to cruise New Zealand in particular to celebrate a number of personal landmarks and the itinerary for ... Read More
We have previously cruised 4 times with P&O from Southampton,though we would prefer a Departure port in the North, but we had wanted to cruise New Zealand in particular to celebrate a number of personal landmarks and the itinerary for our cruise met our wishes. Our cabin which was a signature suite on deck 6 was very good and whilst our stewards,there were 2 of them working as a team,maintained the room well we did feel at times they were keen to get us out of the room so they could finish their work especially in the evening when we didn't go to dinner until after 8 but not much after. We ate downstairs in the main restaurant, partly because our first encounter with the lido deck restaurant was chaotic and even more so at breakfast,when you couldn't necessarily get your full cooked breakfast from one station, but mainly because the service in the formal restaurant was very good. The restaurant reception staff and waiters were very friendly and most welcoming.The food was good rather than excellent though if you like your vegetables especially greens then don't hold your breath and nor would I recommend bothering with the afternoon tea which compared to P&O was a big disappointment. Our ports of call were interesting throughout our trip though the weather was not always so kind.We had prebooked two exercusions,both related to our like of the Hobbitt and Lord of the Rings but the price,over £700 for just two of us seemed very expensive,the fall in sterling to the dollar didn't help ,but even so it was still costly and put us off booking others though we did really enjoy both trips.The fact the sun shone both days helped.We made our own way at the other ports but bad weather at Wellington and Picton and to a lesser degree Dunedin meant we were restricted in what we managed to see outdoors though in Wellington we did spend an excellent few hours at the Te Papa Museum We didn't make full use of the evening entertainment partly because our itinerary was for port after port for the first 6 days and we didn't want to stay up late but also because we weren't particularly excited by what was on offer.What we did see was OK but no more tthan that except where we treated to a one off performance of the didgeridoo which was fun as well as entertaining. Whilst the initial cruise costs was reasonable the add ons of the gratuities 27US dollars per day and the 15% service charge on drinks seemed excessive when the latter was not cheap to start with. One gripe was that we were scheduled to go to Burnie then Melbourne but this was changed.Although we were informed a few days before leaving the Uk we had ,and we know of others it affected ,arranged to meet people,in our case relatives in Melbourne on the Saturday.Due to the change we were only able to meet up with our cousin but not her husband.Whilst the reason given though only after we had been on board a few days was that there were insufficient immigration personnel at a Burnie to process all passengers into Australia I would have thought this would have been known much earlier and to be honest at the time the cruise details were first put together.The irony was there were not that many in Melbourne to be honest! Did we enjoy our cruise.Yes.would we use HAL and the Noordam again.Yes but only in the right circumstances as overall we would still prefer P&O if in a Europe especially a boat like the Arcadia which is similar in design and layout to the Noordam but we feel has more character. Read Less
Sail Date November 2016
We arrived in Auckland 4 days early to enjoy the sights and sounds. Nice small city- easy to walk around. Jump on-off bus service available daily to see the sights and boat trips available round the bay. Lovely clean and fresh feel to ... Read More
We arrived in Auckland 4 days early to enjoy the sights and sounds. Nice small city- easy to walk around. Jump on-off bus service available daily to see the sights and boat trips available round the bay. Lovely clean and fresh feel to the air and warm enough in March! Because I owned up to having a sore throat had to wait 20 minutes for the nurse to reappear. Thought we were not going to be allowed on the cruise liner. People were being processed rapidly but not us. Nurse was miffed when a staff member pointed out that we had been waiting for her to reappear after her departure. Surprise, surprise once on board my sore throat did not seem to be a problem to anyone. (It developed into a full blown cold but I bought medication and treated myself for the next two weeks. We also made sure that we kept to ourselves to contain the germs.) Thought we could enjoy a leisurely cruise round New Zealand and part of Australia seeing plenty of scenery. This was our first cruise and it was a special anniversary! Most of sailing done at night so little to see and too far off shore anyway. What we did see we generally enjoyed. Napier gave the cruise ship arrival a very good welcome followed by a great jazz band send off. For us the boat was too crowded. Breakfast and lunch you had to search to find clear/clean tables. It looked as though the dining facilities had been increased at some time with extra chairs and tables put along the walkways into the dining facilities. Staff tried to cope but everyone trying to eat at once made it a trial. The odd member of staff looked out of place walking round displaying cans of coke etc could have been better utilised. Will say that dining staff morning, noon and night were good and did their best for passengers! Disappointed in the Gala Night. In 4/5 star hotels it is a completely different experience! Evening meal generally were good and fair selection of courses. Felt charging guests 15% extra on top of cost of wine bit excessive. Attended a wine tasting session (paid extra) it was said to be a fun session but it ended rather quickly (one hour) and felt that it was a good way to get rid of wines that were not selling very well. (oh synical me!) Cabin was roomy enough and staff attentative. There was one evening we attended a show and there was a very good ventriloquist - had everyone in tucks laughing. Saw him again a few nights later - different program - very good. Plenty of excursions and it depended on how much you wanted to do. We generally chose to do our own thing visiting museums, botanical gardens. Being elderly did not want to over tax ourselves. One point - we had requested a cabin in a quiet location. It was great until the last few days when it sounded as though there was a child running and jumping overhead. We ignored it initially but the next evening (usually between 5.00 pm and 8.00 pm the noise started again. I phoned the 'Front Desk' to ask could someone have a word. Nothing appeared to happen. Next night - again the noise started up only more so. Rang 'Front Desk' again. A representative came to the cabin to talk to us - by this time it had gone a bit quiet. Whilst we were talking there was some noise but not as much. The representative said that they had tried calling the cabin but had not received an answer so they had not been able to do anything. (Don't think it occurred to the lady that perhaps the child had been left in the cabin whilst the grown ups were elsewhere.) She did suggest that perhaps we should use earplugs!!!!!!!!!!!!!!! Overall we would not have missed visiting New Zealand and Australia but would never ever go on a cruise that had so many passengers (1500). That is if we ever go again. On disembarking at Sydney, stayed four days seeing the sights. Went then mainly via Greyhound up to Port Macquarie and Coffs Harbour (staying one night each). Then to Lennox Head via Ballina for four days. The Northern Rivers area is lovely. Great long beaches and very good weather. Finally we traveled to Brisbane for a couple of nights - again a great compact city with good public transport facilities. See the botanical gardens and the beach on the river where there are numerous eateries. Love to visit again. Greyhound service great! Read Less
Sail Date March 2016
I've been on 5 cruises, 4 of them 13 nights or longer and Noordam has the best cruise director, Kieron Humphrey. Kieron could double up as on-board entertainer anytime. I dare say he was a better comedian than some of the featured ... Read More
I've been on 5 cruises, 4 of them 13 nights or longer and Noordam has the best cruise director, Kieron Humphrey. Kieron could double up as on-board entertainer anytime. I dare say he was a better comedian than some of the featured comedians. He dressed well and sang wonderfully. Made a great trivia/game host too. Christina, the culinary host was fantastic too. She was enthusiastic, organised and kept me engrossed and entertained throughout each cooking activity (I attended all of them). The recipes were well chosen (simple and tasty) and her choice of demonstrating chef/crew were excellent. If they could not express themselves effectively, she was fast and clear in interpreting their thoughts. The onboard entertainment cast was very average. lets say I would prefer the singers to sing and the dancers to dance and not do both. Crew was excellent! Toiletries in the cabin toilet is not too bad but the soap can be done away. It took a long time to wash off so should be replaced with liquid hand soap. Smoking is allowed on the verandah but a no no to me. It's not pleasant to open the balcony door and smell smoke instead of fresh sea air. Read Less
Sail Date March 2016
We booked a 14-day Australia and New Zealand cruise on the Noordam about 6 weeks before departure because of the incredible deal being offered. We had never sailed with Holland America before, and we were not disappointed. The Cruise ... Read More
We booked a 14-day Australia and New Zealand cruise on the Noordam about 6 weeks before departure because of the incredible deal being offered. We had never sailed with Holland America before, and we were not disappointed. The Cruise Critic overview of this line is pretty accurate. It is a different experience from Carnival, NCL or RCL, as the entertainment options are more limited and the ship is quieter overall (don't expect a live band at the pool). We felt the service and food were better than what we experienced on or last RCL cruise. Since we prefer a quieter ship their education offerings, we would definitely cruise with them again. We are 'value' cruisers and normally take an inside cabin. The one we were assigned was a bit odd (larger side-to-side than deep) which was not typical for this ship. It was a bit harder to navigate than other cabins we have had, but was comfortable, had adequate storage, and was better maintained than some we have had. We enjoyed every port-of-call in both New Zealand and Australia, especially Tauranga/Rotorua, in NZ. We booked one excursion through Holland (Eden, Australia because of limited alternatives), but all others on our own. No significant issues with any of them Read Less
Sail Date February 2016
Noordam Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.5
Public Rooms 4.0 4.4
Fitness Recreation 3.0 3.8
Family 2.0 3.8
Shore Excursion 3.0 3.6
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 3.0 3.9
Rates 4.0 4.3

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