We picked this cruise because of the itinery and dates matched our local school holidays, In hind site it was a mistake, and we probably should have gone on another ship that was closer to our demographic. Most of the passengers on this cruise were elderly, we are in our early 40's with two kids.
Its hard to articulate my feelings on this cruise, the ship was nice, the food was nice, if a ...
Where to start. Embarkation - Pouring rain when we got to the port. No cover we were soaked through dropping our bags. Then watched our bags moved to the trollies which were also without cover, by the time we got them they were soaked as well. Great Start.
HAL need to remember that not all their passengers are from the US. Everything on board was aimed at a US market. The quizzes, the ...
Holland America by all accounts have dropped the service level and as we normally use Princess, this was our first encounter with Holland America
The cruise companies continual pressure to sell, sell, sell, became very annoying, it happened at the bar, at the shops, at the unprofessional art auctions, and on the tours. The company is obviously hurting and the general view at our eight table ...
This was my first cruise with Holland America Line and must say a very disappointing experience in comparison to other companies.
Oosterdam ship is aging, and unfortunately this is not balanced with the service which I would quote as very poor for a cruise experience.
Thanksfully, you'll find some friendly staff onboard, but overall the level of service is poor. Staff reflect a low level of ...
While I have read mixed reviews about the Oosterdam and this particular cruise in November in New Zealand and Australia, my wife and I can only say we enjoyed the trip.
We flew from Sydney (our home) to Auckland the day before and enjoyed the city ahead of embarking on the 14 nights cruise on the Oosterdam. HAL offered us a paid upgrade to a Neptune Suite which we took to experience the larger ...
This is our 6th cruise with HAL and as always a wonderful experience. The quality of service on this cruise line is next to none. Stateroom attendants are in a class all by themselves always smiling, service oriented, quick and efficient. Many thanks to our attendants Suni and Kumar. Neptune lounge concierges Roxy and Kristin were a pleasure to travel with. Always helpful, efficient and ...
This review is for the cruise from Auckland NZ to Sydney, embarking on November 7, 2014.
First, the embarkation process was an organizational nightmare. Long lines (embarkation took over two hours) and long times standing in what can only be described as a dillapidated pier. Walking surface was uneven, which was a challenge for any passengers with mobility issues. We had booked a Neptune suite, ...
After overcoming computer problems when boarding and finally finding our way around the ship, we settled into our balcony stateroom which appeared larger on the internet but in reality, it was everything that we needed. The cabin staff were excellent and our beds were made twice every day as we often had a 10 minute lie down after our port visits. The cleanliness of the ship was truly amazing. The ...
Long slow moving lines on embarkation was just the start of a very disappointing cruise experience.
On boarding the ship we weren't directed to our cabin or even welcomed aboard .
We chose to dine on open seating dining which was not a good choice as every meal we had in the Vista dining room was cold,we never saw a maitre'd at our table and we had to wait on all occasions for a table to be ...
My husband and I travelled on a 37 day repositioning cruise which began in Auckland on March 30 and ended in Seattle on May 5, 2013. Overall, I would give good marks for the cruise. We prefer to take long cruises (rather than a lot of short ones) because we get more for our money on repositioning cruises, which have a lot of sea days and tend to visit places that are not the usual cruise ...
