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Auckland Holland America Line Oosterdam Cruise Reviews

4.0 / 5.0
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1095 reviews
36 Awards
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3.5
Average
13 reviews
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1-10 of 13 Auckland Holland America Line Oosterdam Cruise Reviews


Disappointing experience

Review for Oosterdam to Australia & New Zealand

Sharshebelle avatar

Sharshebelle

6-10 Cruises

Age 50s

We picked this cruise because of the itinery and dates matched our local school holidays, In hind site it was a mistake, and we probably should have gone on another ship that was closer to our demographic. Most of the passengers on this cruise were elderly, we are in our early 40's with two kids. Its hard to articulate my feelings on this cruise, the ship was nice, the food was nice, if a ...
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Sail Date: April 2015

Cabin Type: Standard Interior Stateroom

Traveled with children


Less than perfect

Review for Oosterdam to Australia & New Zealand

diamus48 avatar

diamus48

2-5 Cruises

Age 60s

Where to start. Embarkation - Pouring rain when we got to the port. No cover we were soaked through dropping our bags. Then watched our bags moved to the trollies which were also without cover, by the time we got them they were soaked as well. Great Start. HAL need to remember that not all their passengers are from the US. Everything on board was aimed at a US market. The quizzes, the ...
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Sail Date: April 2015

Cabin Type: Signature Superior Verandah Suite

Traveled with children


Holland America

Review for Oosterdam to South Pacific

rs1150@telus.net avatar

rs1150@telus.net

10+ Cruises

Age 80s

Holland America by all accounts have dropped the service level and as we normally use Princess, this was our first encounter with Holland America The cruise companies continual pressure to sell, sell, sell, became very annoying, it happened at the bar, at the shops, at the unprofessional art auctions, and on the tours. The company is obviously hurting and the general view at our eight table ...
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Sail Date: April 2015

Cabin Type: Large Ocean-View Stateroom


A very disappointing experience

Review for Oosterdam to Australia & New Zealand

gillesfrance avatar

gillesfrance

2-5 Cruises

Age 50s

This was my first cruise with Holland America Line and must say a very disappointing experience in comparison to other companies. Oosterdam ship is aging, and unfortunately this is not balanced with the service which I would quote as very poor for a cruise experience. Thanksfully, you'll find some friendly staff onboard, but overall the level of service is poor. Staff reflect a low level of ...
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Sail Date: February 2015

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Oosterdam Delight

Review for Oosterdam to Australia & New Zealand

marks969 avatar

marks969

2-5 Cruises

Age 60s

While I have read mixed reviews about the Oosterdam and this particular cruise in November in New Zealand and Australia, my wife and I can only say we enjoyed the trip. We flew from Sydney (our home) to Auckland the day before and enjoyed the city ahead of embarking on the 14 nights cruise on the Oosterdam. HAL offered us a paid upgrade to a Neptune Suite which we took to experience the larger ...
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Sail Date: November 2014

Cabin Type: Neptune Deluxe Verandah Suite


Wonderful Cruise

Review for Oosterdam to Australia & New Zealand

DGL avatar

DGL

6-10 Cruises

Age 60s

This is our 6th cruise with HAL and as always a wonderful experience. The quality of service on this cruise line is next to none. Stateroom attendants are in a class all by themselves always smiling, service oriented, quick and efficient. Many thanks to our attendants Suni and Kumar. Neptune lounge concierges Roxy and Kristin were a pleasure to travel with. Always helpful, efficient and ...
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Sail Date: November 2014

Cabin Type: Neptune Deluxe Verandah Suite


Not Up to HAL Standards

Review for Oosterdam to Australia & New Zealand

CookGirl avatar

CookGirl

6-10 Cruises

Age 50s

This review is for the cruise from Auckland NZ to Sydney, embarking on November 7, 2014. First, the embarkation process was an organizational nightmare. Long lines (embarkation took over two hours) and long times standing in what can only be described as a dillapidated pier. Walking surface was uneven, which was a challenge for any passengers with mobility issues. We had booked a Neptune suite, ...
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Sail Date: November 2014

Cabin Type: Neptune Deluxe Verandah Suite


Our First Cruise ever

Review for Oosterdam to Australia & New Zealand

Roncort avatar

Roncort

First Time Cruiser

Age 60s

After overcoming computer problems when boarding and finally finding our way around the ship, we settled into our balcony stateroom which appeared larger on the internet but in reality, it was everything that we needed. The cabin staff were excellent and our beds were made twice every day as we often had a 10 minute lie down after our port visits. The cleanliness of the ship was truly amazing. The ...
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Sail Date: November 2013


Oosterdam

Review for Oosterdam to Australia & New Zealand

Steveoka avatar

Steveoka

10+ Cruises

Age 60s

Long slow moving lines on embarkation was just the start of a very disappointing cruise experience. On boarding the ship we weren't directed to our cabin or even welcomed aboard . We chose to dine on open seating dining which was not a good choice as every meal we had in the Vista dining room was cold,we never saw a maitre'd at our table and we had to wait on all occasions for a table to be ...
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Sail Date: April 2013


Cost Cutting Is Showing

Review for Oosterdam to South Pacific

psberg avatar

psberg

6-10 Cruises

My husband and I travelled on a 37 day repositioning cruise which began in Auckland on March 30 and ended in Seattle on May 5, 2013. Overall, I would give good marks for the cruise. We prefer to take long cruises (rather than a lot of short ones) because we get more for our money on repositioning cruises, which have a lot of sea days and tend to visit places that are not the usual cruise ...
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Sail Date: March 2013

Cabin Type: Deluxe Ocean-View Verandah Stateroom


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