"The included flights to and from Argentina were 2 star, and Atlas organization, back office, communications, and execution of promised luxury experience was 1 star.At no time in at least 5 phones calls to Atlas, was I told we could upgrade (at our cost) the air the business class all the way...."Read More
anonymousegirl
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1-10 of 10 Antarctica World Navigator Antarctica Cruise Reviews
Atlas frankly mismanaged the offboard experience for a lot of passengers during their first year, but with new leadership in the second year, things have improved. One constant from what I've read is that the onboard product is excellent.
Embarkation - Surprisingly very easy, despite the late boarding time. We checked in at Terminal C at EZE and it was seamless from there to being onboard. ...
I recently traveled to Antarctica on the World Navigator, and in summary it was a spectacular trip, crew and ship. The food on board and the included wine/alcohol was amazing. I was met by crew members greeting me by name as I walked through the ship, such an intimate experience. My room and accommodations were amazing, Joel my butler was always attentive and meeting every request. The whole ...
First just to clarify we were onboard in August 2022.
This is a ship with a big heart; no fancy entertainment or big selection of restaurants, but so much sincerity and kindness. It's as if the most hospitable people imaginable have welcomed you to their world in a personal way and they made us feel comfortable every step of the way. Service was so personal, every staff member doing their best ...
We just finished our Antarctica trip on Atlas World Navigator. Based on my experience I would never go on another Atlas cruise or recommend it to anyone. Here’s why: The ship is beautiful and room attendant and restaurant staff are wonderful but the cruise was run wrong every step of the way: 1) we arrived at Orlando airport on Saturday ( flights booked by Atlas). We were told someone would meet ...
We were looking to do an Antarctic cruise that offered landings onto the Antarctic Peninsula as well as islands along the Peninsula. Had looked at various cruises available when Travelzoo provided information on this new cruise line. Prices were comparable to other ships and the fact that the World Navigator, a brand new ship, could carry at most 198 passengers was very appealing as we wanted to ...
We enjoyed most of our 12 day cruise on World Navigator. While there were some communication issues with Atlas leading up to the cruise, these were swept away when we stepped on board this beautiful ship. It is very new with lots of room to move around. The Porto restaurant provided expansive views of the ocean while we enjoyed meals, the lecture theater is state of the art, and all of the ...
Atlas managed to overcome significant logistical hurdles to provision and equip our cruise to Antarctica. Suppliers in Ushuaia have dried up since the pandemic and this created a real challenge to get everything the cruise needed to get underway. Atlas did a great job maintaining a COVID-19 "bubble" for all passengers and everyone appreciated the care and attention paid to safety. Atlas ...
Shelly and I are overjoyed that we visited our 6th continent, Antarctica. It was a fabulous experience for us despite some Atlas glitches and the cancelling of some itinerary excursions and tours. Here’s a set of pros and cons from our December 28, 2021, through January 6, 2022, cruise, and represents Shelly’s and my experiences and opinions. Other cruisers may have different experiences and ...
I was on the December 19, 2021 sailing. The experience was uneven--some things like the expedition staff were outstanding, and some things like disembarkation day, were dismal. Pre-cruise communications with Atlas were horrible. Antarctica is a 5 star destination. The Expedition staff were 4 star. The onboard experience was 3 star. The included flights to and from Argentina were 2 star, and Atlas ...
Things change in travel and we are used to change. Atlas does not do change well. From the flight departure that kept changing to the constant change and re-change but of activities of the ship. My husband and I were lost and confused.
We were told by our travel agents that there would be daily landings. We had two and they were short and uneventful. The worst part was that they were ...