This was our first cruise, an 11 night Eastern Mediterranean itinerary, & we booked it for a great price without knowing too much about the industry at first. Reading other reviews of the Epic on this site we were slightly worried, but we needn't have been - the ship is fantastic, & we couldn't have asked for better.
Looking at the detail of others' criticisms it seems many of the issues being ...
The wonderful crew, fun excursions and for the most part good food could not make up for the most uncomfortable cabin I have ever experienced. I had been on this ship before but in an ADA cabin for someone with a motorized wheelchair. On this cruise I was in a regular balcony cabin. We had not gotten an ADA cabin but told Norwegian that we needed to be near the elevator because my cabin ...
Ship: The Viva has the most modern design of any NCL ship we have ever cruised on, with a modern motif and artwork strewn all about the ship. Being in the Prima class, it is a new concept for NCL. Clearly NCL is upping their game to attract a clientele who will pay a little more for a more upscale experience. We’ve cruised on multiple NCL ships (large and small), but this ship is more about ...
First and foremost, kudos to the service staff on the ship. The spa and restaurants/food staff members are incredible group of individuals who are dedicated, professional, and passionate about what they do.Ropa and Jay at the spa are amazing! The unlimited thermal pass, 359, is worth every penny! Everyone at the restaurants, regular, and specialty, always goes above and beyond. we did surfside ...
Just got back from back-to-back cruises on the Jade. For the life of me, I cannot understand the negative reviews some people write, complaining about the staff, the food, the entertainment, etc. I am guessing these are people you could not please no matter what you did. I am a Sapphire level cruise with NCL. I really enjoyed my time on the Jade. The food was excellent, both in the specialty ...
This was a seven night cruise departing Athens, Greece. We upgraded to a category SF suite which includes a butler and concierge service. The stateroom Steward was exceptional. Friendly, attentive and if we requested something, he fulfilled our request. Our butler was good. Always provided afternoon snacks and even fulfilled a request he should not have. However I did not see the real ...
Here is a synopsis of our cruise...
1- New England clam chowder was VERY liquid. Chef never had it before in the US or he would have been embarrassed.
2- No offer of port wine, though I am drinking a bottle of wine. The waiter didn’t know his customers.
3- Shorts allowed at Alizar for dinner? Why did we spend money on new clothes?
4- Just way too loud and out of control… it was like ...
We returned yesterday from this cruise on which we experienced both positive and negative issues.
Positives - amazing crew, always smiling and helpful, and working so hard. Given demands and capacity, service and the food was great - varied and fresh in Garden Café, main dining rooms and especially good in Le Bistro. Cabin was kept very clean and shower room bigger than on some competing ...
A group of six of us traveled to Athens for a 7 day cruise to Israel, Cyprus, Turkey other ports in Greece, and found the Norwegian Jade to be in terrific shape. It clearly showed that great care had been taken in retrofitting in 2022, and it was a nice change from other ships we have been on in years past. Four passengers in our group stayed in one of the penthouse suites, and I cannot ...
We chose this cruise primarily for the itinerary. Through no fault of Norwegian's, there was a port workers strike in Athens, so we departed several hours late. This left the shore excursion desk scrambling to help people for the Istanbul, Mykonos, and Santorini excursions. We only had one Istanbul excursion through Norwegian, so this wasn't an issue for us. We also chose to see Mykonos and ...