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38 Helpful Votes
Sail Date: May 2017
Have done tens of long European cruises with Princess in the past and this one has me rethinking in the future. The ship was shiny and new which was great. Problem is that allot of the choices in building make this a ship to avoid. ... Read More
Have done tens of long European cruises with Princess in the past and this one has me rethinking in the future. The ship was shiny and new which was great. Problem is that allot of the choices in building make this a ship to avoid. We did a Mediterranean cruise and given this ship was created for the Asian market there were allot of Asian people on board. I mention this because it didn't seem as if allot of the items geared towards the Asian people were even being used by the Asians much less anyone else. Karaoke rooms cost an extra fee to use them and yet I never saw one person in any of the Karaoke rooms the entire cruise. A conservatory takes up a large portion of the ship and is billed as a meditation space, the only people I saw in here all cruse were about 5 Brits watching a soccer game. High End Duty free shopping also takes a large amount of space. Most people under the age of 60 have access to the the internet and now these shops had hardly any customers. The most crowded they got was when the ships staff had a private event to buy g-shock watches. The dancing at night is held in the indoor pool area. Nothing like sipping on few drinks with the smell of chlorine permeating the air. Its as if the local YMCA had a dance. The rest of the entertainment was nothing to write home about either. Typically below the standards of a theme park. The pool at the back no longer exists and instead an odd outdoor workout area is there. Never saw anyone use it. The staff was pretty confused most of the time and very curt. Hardly personable and by the far the worst staff on any princess ship. We tried multiple extra fee restaurants and the only one that was not subpar was the Crown Grille but it still was a much worse experience than other Crown Grilles on different princess ships. The staff was not rude but not pleasant either, we waited 45 minutes past our reservation to get seated and the food was no delivered correctly. The other restaurants are not worth a visit and no better than mediocre restaurants in a medium size city. I would avoid. In fact I would avoid this ship all together. If it wasn't for it being a new ship and being clean I would have given it a terrible rating. Avoid this ship. Read Less
8 Helpful Votes
Sail Date: May 2017
Just returned from a Mediterranean Cruise on board the beautiful 'Majestic Princess' She is stunning inside and impressively designed. We did this cruise mainly to see the new ship as we had done the ports, and she is going ... Read More
Just returned from a Mediterranean Cruise on board the beautiful 'Majestic Princess' She is stunning inside and impressively designed. We did this cruise mainly to see the new ship as we had done the ports, and she is going to the Asian market. The Balcony cabins are very similar to all other Princess ship in Size and design. Majestic is a superb sea boat 'not a movement' despite the sea being choppy and not being able to get into Sicily. The entertainment was not to the high standard of other Princess cruises I have been on and the activities put on for sea days were awful. What adult wants to make paper planes and fly them through a hoop ! Really....! The food in dining halls was beautifully presented and plenty of choice, we went to the Seafood and Steak restaurant which was exceptional. Staff: 60% were friendly and helpful but unfortunately we had to complain about a member of staff who was rude in the dining room, never ever had to do this, I heard similar stories from other cruisers! We didn't do any excursions with the ship as we were in all ports previously. We had decided in Naples to go to 'Capri' as we had heard it was beautiful and also do the Cable cars, I did all the research and all seemed simple enough! Bought the ferry tickets at the harbour got the 9.30am Ferry which takes 60 minutes to cross to Capri, then 20 minutes after sailing we heard a passenger say we had broken down! we were bobbing up and down and going nowhere Read Less
10 Helpful Votes
Sail Date: April 2017
Majestic Princess is by far the worst cruise ship we have ever been to!! we're a family of 4 traveling, 2 kids under age of 7 and 2 adults. ISSUE #1 the minute we walked into our room, it had this fishy rotten smell in the ... Read More
Majestic Princess is by far the worst cruise ship we have ever been to!! we're a family of 4 traveling, 2 kids under age of 7 and 2 adults. ISSUE #1 the minute we walked into our room, it had this fishy rotten smell in the room. My wife noticed it at first, she contacted the front desk staff, they assured us that they will shampoo and add air freshener to the room. we were very surprise as this is a brand new ship and this shouldn't be the case! we went out to dinner, came back and the smell is still the same. we complained again and again for 4 days. the 5th night they finally got a technician who stated that they have a leak on one of their pipes which caused the smell. they decided to move us in the middle of the night on our 5th day to another room that was empty since the family that was suppose to be in there didn't board in the ship ( the other room was empty from day one, but they didn't buzzer to offer it to us from the first day). unfortunately this room only accommodate 3 people, and we're a family of 4, so their resolution is to add 2 mattress on top of each other to accommodate my 4th child. It wasn't safe for my child to sleep there, so he slept with us in our bed, but the front office staff had no other choice for us. ISSUE#2 We paid for 4 passenger in the room, 2 adults and 2 kids. As we get to our room, it has one queen bed and a twin that accommodate one child only. we were told the fourth bed suppose to be lowered down from the ceiling and it was not safe for my 6 year old to sleep in it. we booked the room to accommodate 4 people, but didn't provide the service we paid for. my other son had to sleep with us on our bed which was not comfortable at all. The kids club activity is very very boring and it's very well unorganized. it's mostly centered around 2-3 years old, my 6 year old was so bored in there as there was no activity for his age. This is supposed to be a brand new ship, but two of the elevators were out of service at least in two different occasion during our 7 night stay. This is most definitely not a kid friendly cruise. and also in my opinion not a family friendly either. They have a lot of issue among their customer service staff, their communication is horrible and so is their follow ups. they don't seem to know what they are doing at this ship. My family would never travel Princess cruise again! I had a much better experience at MSC Cruise. Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.6
Entertainment 4.0 3.4
Public Rooms 4.0 3.6
Fitness Recreation 4.5 3.5
Family 4.0 3.5
Enrichment 3.0 3.1
Service 4.5 4.0
Value For Money 4.0 3.3

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