Japan and busan were delightful, but this boat is a bore! most of the entertainment has been soloists - a juggler, a magician, a pianist, a harmonica player - and this is in the main theater! the ship is small and there aren't many options provided. the same two violinists, one pianist and a small band rotating around doing the same songs over and over. the food has been unimpressive. some ...
12 years ago we started our first cruise with this line (to Norway) and we loved it , after few cruises with other lines we decided to go back to Holland America , because of our first good experience with them. This time we were unpleasantly surprised that for 12 years the standards have dropped significantly , instead of improving. On the first minute of the cruise we were very disappointed to ...
We have been very pleased with our suite. We were upgraded to a queens grill penthouse. ALTHOUGH WE PROBABLY HAD OVERPAID INITIALLY BECAUSE WE BOOKED WELL IN advance and prices were later reduced!
The catering has been excellent and the staff have been wonderful.
My complaint concerns shore excursions which have been poor. In mauritius we were travelling in a poor quality coach. There was ...
First time with the Queen Mary 2 doing SYD-SIN. We have been with Royal Carribean Allure of the Seas and Aida Blue. First time coming in we have visited the pursers office to ensure we don't get charged their hefty daily room service charge.. then next day the charges were applied to our room... anyways we got this fixed right away by visiting them.. no worries. We were charged again though ...
This is the first time we have been on a Cunard ship so we had high expectations. Taking into consideration the ship is on a world cruise the ship is visually in very poor condition externally and this continues to the outside areas once you board the ship. Rust everywhere, ripped and filthy seating In all areas. The inside public areas are in better condition and are well ...
Overall a very mediocre cruise - nothing special
Cruised with Holland America 10 years ago and it's not as good then.
The points: 1) We were also charged for Crew Appreciation even though our Have It All package booked through IGLU stated this was included. It was only removed after we queried this with Guest Relations, although we did tip the cabin staff personally.
2) During the cruise, ...
This was our worst experience with Celebrity in our over 20 years of cruising with them. The Millennium is a dated ship that has not been well maintained. Celebrity should no longer be using her. Service has suffered greatly in the post-COVID era. The ship felt understaffed with totally indifferent staff. There were waits and lines everywhere. The buffet cafe was always crowded and dirty. We ...
We’re do I start, this our first cruise and our last with Holland America. First the good, outside cabin good with great steward; have it all package good value and Wi-Fi actually worked throughout the ship. Specially dining was excellent. Band in the rolling stone lounge excellent but that’s about it. Dining in the main venues was an experience to be missed. Lack of organisation and it appeared ...
The ship was excellent and the staff couldn’t do enough for you. The only detractors were the distances from port to excursion destinations for a few places. 2-3 hour journey times were often the case. We didn’t go to Bangkok or Ho Chi Minh because of this. Instead we spent an overnight in Pattaya which wa only 40 minutes in a taxi (£8 on a Grab taxi rather than the $60 US the taxis were looking ...
The Good …
1. the staff were wonderful especially Angelyn, Leo, Gerald & Christanto!!
2. The ship is beautiful, especially the atrium & the main dining room. Alot of thought went into the decor & it look’s expensive.
3. our bed was so comfortable & the room was really nice. I know alot moaned that it was tired & due a refurb but we didn’t notice.
4. The food selection was really ...