Service was fantastic. Food is awful. You can smell their fresh fish’ black away. Absolutely beautiful dining room with the worst food. Hot food is cold, cold food was hot. I ordered udon noodles in their salt restaurant. It was vegetables with uncooked dry noodles that look like instant noodles that they just came out of a package. No broth no water nothing it was just plain dry noodles. I just ...
NCL is going down the drain. Disorganized embarkation. People running everywhere. Was told to leave luggage at the curb. 2 Pieces of luggage arrived at 5 pm the 3rd one at 10 pm.
Disembarkation was a total nightmare. Luggage was supposed to be there at 8.30 am showed up at 12 pm. No NCL Personnel to be seen anywhere. Luggage was picked up by local sea port employes and hand carrried/pulled (2 ...
We booked the cruise because of the great itinerary (as advertised), which included port calls at the 3 Japanese islands. NCL had then decided to consolidate the 3 stops to 2 - only in Okinawa. The extra day was turned into a sea day!
About 1 week before sailing, NCL elected to move the disembarkation port from Yokohama to Koto City in Tokyo. Despite of complaints, NCL's position was "too ...
My first time sailing with Cunard having sailed mainly with Royal Caribbean (14 cruises) and I was so disappointed.
1, the stateroom was nice but the balcony was stained and rusty.
2, the ship felt old and tired.
3, the shops on board catered for people who wanted expensive watches and jewellery, ladies clothes, booze and the normal Cunard material.
4, I didn’t purchase the $400+ ...
This was the first time our family have ever gone for a cruise. Before this, we had googled and saw some reviews but the nightmare started at the port itself.
Hwajing the organiser in working partnership with Costa - didnt do a good planning. With thousands of guests checking in plus an islamic group tour as well, it was chaos and there was certainly an attitude to care for the elderly and ...
Costa Serena Cruise Review: A Nightmare at Sea
Our family's first cruise aboard the Costa Serena unfolded as a series of disappointments and frustrations, overshadowing any fleeting moments of satisfaction. From start to finish, the journey was marred by significant shortcomings and lapses in service, painting a grim picture of our cruise experience.
The Depths of Disappointment:
1. Chaos ...
The following are my comments after disembarking:
A group of 15 of us thought we could travel together happily, but we were extremely angry. . . .
1. The hull is a bit old and rust can be seen in many places.
2. You only have to eat 4 meals a day (breakfast, lunch, afternoon tea, dinner). There was no supper.
3. The food was basically the same for three days. The breakfast is 90% the ...
I booked Costa Serena Cruise from Malaysia (Port Klang - Penang - Phuket), travelled on 19-22 Jan 2024 and I felt this was the worst cruise experience ever. I paid USD1000 plus (premium balcony) for 2 pax. RC and Genting Cruise rooms facilities are far better. Costa rooms lack toiletries, with only soap and pulp body shower gel (syampoo/body gel all in) available, a small bathroom, no coffee ...
This was the first time our family have ever gone for a cruise.
Hwajing the organiser in working partnership with costa - bad management. With thousands of guests checking in, all stuck at the dining area with the reason with (rooms were not ready yet) it was chaos.
Rooms carpet bit smelly & dusty, toilet is bit clogged
Food was really not fantastic, we are vegetarian and the choice of ...
Cruise review
I consider myself to be a fit and healthy 32 year old. Yet on this 10 night cruise I did not stand a chance !!!! I managed to catch not one but two viruses - gastro and the flu. So I was out for most of it and truly devastated. It was not surprising as staff do not enforce any hygiene protocols.
Passengers used their hands to rummage and collect food in the buffet (multiple ...