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27 Asia Romantic Cruise Reviews

The ship itself is very nice. Most of the staff are great with the exception of the sales and customer service group. I have never seen such a lack of care or give a damn. I went to the front desk and asked to speak to the ship customer ... Read More
The ship itself is very nice. Most of the staff are great with the exception of the sales and customer service group. I have never seen such a lack of care or give a damn. I went to the front desk and asked to speak to the ship customer service officer, Ms Wu who was the shift manager stated he was off duty and he would get back to me. 2 days later I returned to the desk and was told he was too busy with mainland guests and I could scan a QR code and leave any comments. This cruise is not for anyone but mainland China customers. I was shown by the staff they spend the money on the cruise casino n tours so they take first priority. Foreigners and HK people BEWARE... Several HK people I talked with said the same thing. The guests are severly rude and noisy. Which is to be expected; however, the lack of care by the staff was not and was unbelievable. The Nepal n Philippines cabin cleaning crew were amazing. I had one staff member selling items on the 7th floor push me out of the way to sell something to another guest. Find another cruise line like Star or Royal. When trying to talk to the customer service officer I was told he would see me after 2 days of waiting I went to the office and was told he (Mr XU) was too busy and I could go online with a QR code and leave comments. Unbelievable the guest is too insignificant to get 5 minutes of a customer service officers time. BEWARE DREAM CRUISE LINE or you will regret it. Read Less
Sail Date May 2019
We were travelling to Singapore and thought it would be a lovely idea to include a short cruise which we did. To get to the point: It took about 2 hours to check in with long disorganised lines we had to work out what had to be done as ... Read More
We were travelling to Singapore and thought it would be a lovely idea to include a short cruise which we did. To get to the point: It took about 2 hours to check in with long disorganised lines we had to work out what had to be done as there was no real information of where we go or what to do. We had to line up ( no queue area so people kept pushing in) to get bag tags then line up to check in our bags. Then we had to line up to check in the ship it was long, tiresome, hot and smelly absolute disgraceful. Once aboard we had to find our rooms once again inadequate signage, no staff to direct you so I spent 20 minutes finding the room and another one hour helping older frail people find their rooms on my floor. FOOD: Terrible, they had a large contingent of Indians on board so 60% of the food in the buffets were vegetarian Indian curries. There was one roast over the three days aboard and in general very little meat in the other dishes like the casserole and stews. They had rubbish like hamburger patties and sausages but it wasn't edible the food on average was shocking. The 'free sitting restaurant" with a menu was even worse. Nothing was fresh it was frozen foods thawed and cooked as a Chef and a caterer I know frozen foods and all of it was garbage. I told the waitress that I wouldn't even feed this to my dogs the Chefs should be ashamed of themselves. The buffet itself was disorganised, busy, people pushed into lines and we struggled to get seating until I cracked it and demanded that the waiter find my party a table which they did. We started to eat in the exclusive restaurants but that is very expensive but worth it. The café was free but once again filled to the brim with people you had no hope at any time to grab a coffee and cake. There seem to be no organisation, no one monitored the queues, no one monitored the number of guest flooding in, no one seem to direct people where to sit it was CHAOS! SHOWS - The shows were great and very entertaining but once again people were frantic and jumping the queues I had many stern discussions with people to be civil. STAFF - Average at best unfortunatley there is a built in tip for them in the price POOLS - Didnt want to get into them as many of the guest who were from one country were pretty unruly, dirty as they kept spitting and blowing thier noses in the pool. Once again no supervision or enforcement. DISEMBARKMENT - Once again large queues it took about 2 hours. On the whole dont travel on this ship or use this company it really wasnt worth it, Read Less
Sail Date February 2019
70 th birthday celebration disasterous choice. We booked a sky suite near the very top of the range cabins. We identified a twenty point plus list of problems in the cabin some which where never solved all the time we were on board. ... Read More
70 th birthday celebration disasterous choice. We booked a sky suite near the very top of the range cabins. We identified a twenty point plus list of problems in the cabin some which where never solved all the time we were on board. Others solved/improved by the fifth day of seven. A five star luxury cruise it was not. Example electrical wiring with exposed ends hanging out of the bathroom wall. No bedside lighting switches that worked. we has to cross the cabin in the dark to get into bed. No curtains on the balcony window. Electrical supply to the cabin in consistent or not working with some sockets. Tile grout and adhesive all over the bathroom walls, the solution was to paint over it, then of course it goes away?? No covers on the ventilation shafts in the bathroom and the covers they did eventually were old and falling apart leaving deposits in the bath and the bathroom floor. The most annoying and amusing problem was the bath room door did not fit and either stuck or clattered against the wall all day and night. The solution, self engineered, was to wedge a toilet roll behind the door and the wall, this was in place for the week. The staff on the ship were sympathetic and pleasant but those who manage Celebrity have little regard for their passengers who as in our case paid a great deal of money for 5 stat luxury which frankly did did exist. Read Less
Sail Date February 2019
We wanted to try a new cruise line after sailing with NCL for several years. This cruise was a great Back Friday deal and we could make flights work so we went for it. Yikes. We should have guessed this wouldn’t be a great experience ... Read More
We wanted to try a new cruise line after sailing with NCL for several years. This cruise was a great Back Friday deal and we could make flights work so we went for it. Yikes. We should have guessed this wouldn’t be a great experience from dealing with RC’s terrible website right away. The communication prior to and at the time of boarding is abismal. Once we got on board, it got worse. This ship is ready for a major overhaul... everything was so tired and dated. Just about every aspect of this cruise was so underwhelming - except for the service. Everyone we talked to was so nice and friendly - our waiter in the main dining room, Alwin, was so sweet, and our room attendant was fantastic. The food in the main dining room, Izumi, and Chops was great as well. The buffet is a buffet so we didn’t expect anything above average there, but their pork breakfast sausages had to be yesterday’s hot dogs. We ended up staying off the ship when we overnighted in Phuket and, as amazing as it was, it made going back to the miserably uncomfortable bed on the ship very very difficult. I wouldn’t recommend this ship to anyone until it has had a SERIOUS overhaul top to bottom. Read Less
Sail Date January 2019
The good A very nice new vessel with a very good navigation crew. Our room care (stewardess) was exceptional. The bad The food on board was boring, repetitive, bland, of high-salt content, and medioce in preparation. The Japanese ... Read More
The good A very nice new vessel with a very good navigation crew. Our room care (stewardess) was exceptional. The bad The food on board was boring, repetitive, bland, of high-salt content, and medioce in preparation. The Japanese cuisine was notably poor, e.g. old proteins. The vessels hotel staff was often overwhelmed during high service intervals, e.g. luncheon. The ratio of hotel staff to guest seems too low for proper service. We were disappointed with Seabourn’s handling of their booking credit and AMEX credit, Seabourn only allowed the higher value. The ugly Seabourn shore tours are expensive, the vessel was often ported far away from salient activities (long commutes) and in the case of the Vietnam north unsafe junk tours, e.g. our junk was literally lost in the fog without proper safety procedures. The Cambodia shore excursion was terrible. Seabourn and Silver Sea could have coordinated debark at Singapore much better, both simultaneously. The pool was small and poorly maintained, e.g. corrosion and detritus. Read Less
Sail Date January 2019
We chose this cruise because we wanted an Asian experience and it fitted the dates we could travel. Overall the ship is tired, but in saying that it is clean and well presented. Before we booked I read that the ship had had a make over ... Read More
We chose this cruise because we wanted an Asian experience and it fitted the dates we could travel. Overall the ship is tired, but in saying that it is clean and well presented. Before we booked I read that the ship had had a make over recently. This is not true. Only one place had been done up and that is what used to be the Crows Nest Bar. It is now a coffee lounge and the EXC tours are run from there. According to the crew (spoke to many) it used to be the best place on the ship. Its now just a boring coffee lounge. The whole ship is badly designed from other cruise ships we have been on. There is lots of wasted space, and the ship is a rabbit warren. It took us until day three to work out our way to navigate around the ship (usually only takes a couple of hours). The Food was really really bad. The Lido was badly organized and unless you walked in there at opening, it really did just look like a pig trough. We had open seating in the dining room, but never got a chance to use it. The reason for this, is that every time we went down to the dining room, there was over an hour wait for a table, so in the end we just gave up and went back to the pig trough. We are fully aware that this was an Asian cruise, but we were not expecting the amount of Chinese that there were to be on board. The ships holds approx 1900 passengers. 1400 were Chinese. HAL is traditionally a cruise line that supports the western market so it was a shock. The cultural divide was immense. Even the crew really really struggled with it. The Chinese don't drink alcohol, so the bars were always empty. So there was no atmosphere at all. The Chinese didn't understand the traditional activities and entertainment on board provided by HAL, so didn't go or would walk out half way through a performance spoiling the show. Also the Chinese do not believe in queues or lining up. It was just barge on through. Probably why the Lido looked like a pig trough most the time. It was also a nightmare getting off the ship. Once again the Chinese would just barge on through. There is a huge cultural divide there. HAL has every right as a company to target the Chinese market, but they should not do it at the expense of their traditional market. The first 4 ports we went to were great, Japan and Taiwan, but Manila was a hell hole. I really cant understand why any cruise ship company would want to go there. On the tour we did, it took us 2 1/2 hours to travel 8 miles through the traffic. There was no toilet on the bus and my partner was seriously considering using a bottle at the back of the bus. The only major positive from the ship was our state room. Though dated, it was comfortable and had all the facilities we needed with our state room attendants being fantastic. Maybe on a different cruise it would have been better, but I do not think I will sail again on HAL in the future. Read Less
Sail Date December 2018
From the time we lined up to get on the ship for over 2 hours we knew we were in trouble. Then they took our passports everyone was freaking out not to be returned till end of cruise. We splurged and got a mini suite aft what a waste of ... Read More
From the time we lined up to get on the ship for over 2 hours we knew we were in trouble. Then they took our passports everyone was freaking out not to be returned till end of cruise. We splurged and got a mini suite aft what a waste of money. The bathroom has a bath but its very high and narrow i have bad knees and it was a struggle my husband is 6'6 and he had to bend over to wash his hair. Bed was big very firm no extras at all . Food was fantastic we ate in Cagneys, Teppanyaki and La Bistro all amazing food and staff. Buffet was excellent great selection, lovely out door area at the back to have breakfast. Drinks good get a food and drink package we did. Water very expensive, coffee ok and cheap. We were on 7 days and only had 2 shows they were spectacular but you need that every night. Bingo big rip off costs double the other companies. Nothing ever runs on time and there was very little to do during the day. Staff had there moments and some didn't understand or didnt want to. Will never go near Norwegian again . No gluten free desserts or food only bread in dining room. Specialty restaurants offered g/f options. On this cruise everything was a fair distance no assistance offered from jewel. Read Less
Sail Date November 2018
I had to wait for six months before I could write down this review more objectively. Meaning without the disbelief or all the other first negative reactions. So in short - everything the others have already written here is completely ... Read More
I had to wait for six months before I could write down this review more objectively. Meaning without the disbelief or all the other first negative reactions. So in short - everything the others have already written here is completely accurate. However, after telling the stories after half a year, it all feels quite entertaining. Not ever on our nine RCI cruises before have we felt like being in a candid camera. Or in a sitcom, not in the audience but on the stage before cameras. Because why and where else would all those silly things take place. You have the basic setup: A slightly unconfident captain that gets a totally inexperienced crew who probably was supposed to be somewhere else. Like repairing cars, milking cows, studying in high school ... who knows. Then they are given this brand new amazing shiny ship with all the features and gimmicks nobody has heard of and obviously have no idea how to use them. Then, the ones who have ever held a spoon are made chefs, etc. Train the ”crew” for an hour. Bring in the customers. Let the hell break loose. All the rubber cheese jokes, misunderstandings, arguments and mass fights will follow inevitably. No screenwriting needed. I particurally liked the calling for tender tickets scene, by a Jamaican crew member. ”A3!” - ”Was it E3 or I3?” - ”Yes!” Why am I writing this now is that we are thinking to go back on Ovation soon (19 Nights - Honolulu to Sydney). You have to believe in good and give everybody another chance. If things are still failing after one year from this review, they are never going to improve. Dining: We have eaten dinners on nine other RCI ships. I would rate the previous ones quite high, like 4/5 stars or so. However, the experience on Ovation was 2/5 at it's best. The waiters were pretty clueless in general, but the biggest disappointment were the ingredients of the meals. In Asia, particularly in China the dairy products are far from western standards. So the "rubber or cheese" was not really a joke but a real situation. However, after Hong Kong things improved a bit. Eventually we kept going to 270° for breakfast and Windjammer for the rest of the day. Entertainment: Not quite on par with other RCI ships either. The "Pixels" was only okay, you couldn't avoid feeling that that the crew was barely walking through the show but wanted to be somewhere else instead. Onboarding / arriving / departing: Pure chaos, lucky that not more people got hurt. Activities: Not so bad! All the latest gadgets were entertaining and even the queues were not bad. Maybe because there were not so many children on a transfer cruise. As a 30-40 yrs couple we drove more bumper cars than all in our lives before combined. Stateroom: The only safe haven where you felt like "home". The stateroom waiter was luckily of the normal RCI standard, which is awesome. Excursions: Didn't take. Ports of call were really intriguing, but usually all the action happened 1-2 hrs from the port itself. Read Less
Sail Date October 2018
This was one of the worst cruise I have been on with Royal Caribbean. From the time we arrived at the port. We had to stand for a long period of time in the hot sun before we got to immigration. when it was eventually our turn after ... Read More
This was one of the worst cruise I have been on with Royal Caribbean. From the time we arrived at the port. We had to stand for a long period of time in the hot sun before we got to immigration. when it was eventually our turn after about 2 hours waiting, there seemed to be a problem with the visa we were told to get via email from royal Caribbean from the Chinese embassy and no one at the desk seemed to know what they were doing. After about three quarters of an hour we were finished, only to be met with the same problem a little way down the line. I felt no one knew what they were doing. Cabin was really nice at was the stateroom attendant. (best part of this cruise). We went to the Windjammer this was a bad idea to many people and nowhere to sit. food was cold and they seemed to have the same menu every time we went in. A lot of the food was Asian so if you didn't like Asian food there was very little choice. We went to the dinning room service was slow and when we did eventually get our food it was cold. We did not go to breakfast on a few occasions as it was not worth the hassle to try and find a table to sit at. When we did order room service they forgot half the food. Could not book some of the tours as they were booked out. the two tours we did book we spent much of the time on a coach and then in a shopping area. You also had to reserve your shows we saw no shows as again they were booked out. Only available if you paid for them. entertainment was not very good with the exception of two shows. Needless to say I would not do this cruise again and i would definitely not recommend it to anyone. Read Less
Sail Date September 2018
We have been on 5 or 6 RC cruises previously and thoroughly enjoyed every one of them, so much so that we have stayed with them for our last series of cruises. We have been on well over 10 cruises previously on a range of other cruise ... Read More
We have been on 5 or 6 RC cruises previously and thoroughly enjoyed every one of them, so much so that we have stayed with them for our last series of cruises. We have been on well over 10 cruises previously on a range of other cruise lines as well as Royal Carribean. This was our first and last on Voyager of the Seas. Embarkation was a disaster. Crew were directing passengers all over the terminal and then the direction was being countermanded by others. The confusion here in port was to be a prelude to more on board. Every excursion brought the same confusion with all but the last (de-embarkation) being late. We lost 2 hrs on the first excursion and immediately the excursion became rushed and visit times shortened and shopping time abandoned. On another excursion, many people didn't get their meal before we were rushed off again. Our previous experience with RC ships had been great but this crew just couldn't get it together. On other ships, RC has provided good quality and variety of food at all levels. This one in Windjama, unfortunately, reminded me of a military mess. The food in the formal area was nothing out of the ordinary and I feel it did not meet RCs usual high standard. We only went there once and sat at a table for 8 or 10 on our own - the other guests choosing not to attend. Entertainment was reasonable. Bar service at Windjama was short staffed at peak periods at meals and prior to excursions. I walk with aid of a stick and for every excursion, but 1, I and others with sticks were forced to climb up and down a series of steps to get to the embarkation point. Usually, we are granted the use of the lifts. This way we struggled and held others up Read Less
Sail Date June 2018
This was our 5th Royal Caribbean Cruise and our first to Asia. The positives, lovely ship, cleanliness and balcony cabin was comfortably spacious apart from the bed which for us was way too firm. The poor and frankly shocking aspects. ... Read More
This was our 5th Royal Caribbean Cruise and our first to Asia. The positives, lovely ship, cleanliness and balcony cabin was comfortably spacious apart from the bed which for us was way too firm. The poor and frankly shocking aspects. Meal service poor with menu aimed predominantly at the asian clientele.Meals were often of poor quality and there were a number of occasions when the food served was cold and poorly presented. Restaurants only open for limited times which added to the chaos on the ship.Long waits for entry to restaurants, the meal service was often poor with pressure evident on the service staff who appeared to be understaffed and having to serve a number of tables.Organisation poor throughout by royal caribbean including port itineraries which were poorly planned with long waits for disembarkation overall so disappointing and not up to expectations.Our experiences were shared by many who were complaining throughout the cruise due to the poor standards Read Less
Sail Date May 2018
This was supposed to be the cruise of a lifetime for me and my wife. It was our 30 year anniversary and we couldn't have been more exciting. We boarded in Yokahama Japan looking forward to our mini-suite, Queen bed and all the ... Read More
This was supposed to be the cruise of a lifetime for me and my wife. It was our 30 year anniversary and we couldn't have been more exciting. We boarded in Yokahama Japan looking forward to our mini-suite, Queen bed and all the comforts of Princess Cruises. We arrived at our room D732 and excitedly entered only to be surprised by a room that looked much smaller than advertised with twin beds, no bathtub, 22inch TV screen facing beds! What happen to our Queen bed, bathtub and greeting Champaign, Fruit and Chocolate? I knew there was a mistake and promptly informed our stateroom attendant who promised to return with a supervisor, which didn't happen for over 2 hours. I finally when to the front desk to explain the.mistake, we booked a mini suite. We were told that they were very sorry but the ship was full. There was no way we were going to take a 23 day (anniversary) cruise sleeping in separate beds, no tub in a handicapped room! We ask if we could disembark, cancel the cruise, we we're told that it was too late and that they would I've us a.s.a.p. whatever that means! every day for the next week I went to the front desk hoping for Golden Princess help us. When they finally sent someone to our room, it was with the idea to put our 2 twin beds together. We would have been ok with that but we were told that it can't be done because the beds would block the balcony! So D732 is not a mini-suite not capable of queen bed configeration. So we prayed and waited.... We also noticed (after a couple days) that we were very cold. We realized that the balcony door was sliding open letting cold air in. We reported it right away. A fix it guy came but informed us that he could not fix it because they didn't have that needed parts. It took 2 weeks before the problem was (not fixed-term rigged) addressed. During that same time that we were cold, sleeping in different beds we noticed that the heater in the room did not work, which we reported right away. The response was to.give us ”extra” blankets until they could fix the problem... Which they did 12 days into a 23 sat cruise. So, you can imagine the anxiety, stress and depression we we're dealing with. On top of all that, my wife when to use the toilet and found it was not working. I had had enough and stormed to the front desk but this time there was a ton of people in line ahead of me complaining that there bathrooms weren't working. We were ask.to use the public bathrooms until they got it fixed. The ship is old and decapitated and should be dry docked for.good! .I talked with.many of the understaffed crew who down to the last one started that they are having more problems now with the ship than they ever have. Buyers beware: Anyway so back to D732. If you go right now to Princess Cruises .com and look up there state rooms, you can type the number of a room and pictures will come up to give you an idea of what the room looks like. When you type in D732 a picture of a gorgeous room comes up with a glowing duscription.... If you go a little further you will notice a ”more information” button. If you go here... several layers down you will find out that nothing previously started pertains to this room... Though they book it as a ”queen mini-suite” it is not. Princess should be ashamed of using these methods to deceive people. I can not even begin to describe all the troubles, hardships and suffering we dealt with in D732 but even the crew of this ship say that this room should not be used. Our 30-anniversary Golden Prencess cruise nightmare. I would not wish it on my enemies. I hope that no one has to go through this suffering for 23 days on any cruise but you have.been warned. Stay away from the Golden Princess it is an old ship. Read Less
Sail Date April 2018
I chose this cruise because 'Celebrity Cruises' had been recommended to me by my parents who would have the same level of standards as myself. The price was inviting and some of the ports were in places I had yet to visit. I ... Read More
I chose this cruise because 'Celebrity Cruises' had been recommended to me by my parents who would have the same level of standards as myself. The price was inviting and some of the ports were in places I had yet to visit. I traveled with my boyfriend and my parents (my father is disabled and has to use a wheelchair) so cruises make sense as a holiday option. We stayed in Abu Dhabi for 4 days prior to the cruise and book-ended the trip with 3 nights in Rome. These two stays were what made the holiday in all honesty, and these were booked personally. Firstly the ship, the Constellation is an old tired ship that really needs some TLC. Yes it is spotlessly clean and the staff do their utmost to keep it so. The decks are well worn, the sunbeds were old and not very comfortable and the sun towels very faded and tatty. The Ocean View Cafe, the food was mediocre and the restaurant, again tired looking, broken ice machines, dripping coffee dispensers etc. The Poolside Cafe, burgers were good but unfortunately Alexander had a very displeasing temperament and everything was served begrudgingly. The San Marco restaurant was the only saving grace, Alistair and Jonny were great waiters and always wore a smile and a friendly greeting and the food was a much better standard than Ocean view. The entertainment was very poor, I had been told of 'West End' worthy entertainment in the evenings but not the 'one man shows' we were shown. Obviously the better shows are for the better ships. The movies that were shown on board were firstly not vetted by anyone and sometimes not appropriate for the few kids on board but also incredibly lacking in choice, the same movie was shown more than 9 times in one week. The one opportunity I had to watch a movie I wanted to see the sound was not working with the picture and no one did anything about it. The pool side band that played each day at about 3pm were dreadful, they played the same set each day bar one new song at the end and not only that but the lead singer could not sing, she proceeded to butcher well known songs for 15 days straight. The excursions, as my father was wheelchair bound most of the time off the ship we had to pick tours with minimal walking for him. In Jordan, myself and my mother went to Petra, a tour that started off ok, until we stopped in the middle of nowhere at a shop to use the 'toilets' but we wasted over 30 mins, then we had lunch at the Movenpick in Petra, food was fine but our guide did not have the courage to tell people to hurry up and finish up. We did not enter into Petra until after 3pm and were told to be back at the bus at 6. You travel all the distance to see one of the 'New 7 wonders of the world' only to get 3 hours to explore it. My father and my boyfriend embarked on the Aqaba tour and Wadi Rum which involved a drive through Aqaba where a fort, a beach and a street with hotels were pointed out and that concluded the tour. They were then driven to a 'Welcome center' where they all got off the bus to pick up a ticket and told to get back on the bus again immediately and then driven to a Bedouin tent and ignored for 3 hours. This tour was supposed to be an informative tour and the tent was supposed to have someone explain the Bedouin culture etc. a complete waste of money and time. Thankfully the remainder of the tours we had booked were just transport and we did our own sightseeing, unfortunately though, the times for collection were well ahead of the ship leaving port so we could have had more time in places. The 'boutiques' were overpriced and the 'sales' they held each day were not worth writing about. Just for example, one watch that my boyfriend was interested in was 'reduced' to $200 from $600 but is available online for £70.. hardly a saving. One final thing to add to my review was the Suez canal was not a 'feature' to add to the list, it's a canal full of flies with not much to see either side. The restaurants, bars and even the Solarium lacking in electric fly catchers were filled with flies which were crawling all over the food for 3 days. Although I do wish to cruise again, I will not travel on this ship, but one of the ships my parents actually traveled on as the standards seem much higher. Read Less
Sail Date April 2018
Now.... I have cruised a few times before on various lines but never RCI. All have been really good experiences with some very good service on them. Yes, I have had bad experiences on them too but only the odd problem like the waiter in ... Read More
Now.... I have cruised a few times before on various lines but never RCI. All have been really good experiences with some very good service on them. Yes, I have had bad experiences on them too but only the odd problem like the waiter in the main dining room not being as attentive as he could of been or the barman who could not mix a cocktail to save his life. but nothing to ruin a holiday..... That changed with this trip. Now before I start I just want to say that this was part of a £13k package that was arranged through an agent. So. everything in place before we fly off to Singapore. Cruise documentation all done and dusted and printed off, credit card details given as requested. Whoop HOLIDAY TIME. Had a wonderful 3 days in Singapore. We both so want to go back as it was amazing. Anyway. arrived at the terminal and it was manic but not too bad (or so we thought). queued to go through the scanners, that was done within 10 mins so not too bad. We then had to join another queue for the check in desks.... 30 mins later we handed over out set sail pass. my credit card was taken and dealt with and we were given our cruise cards. Excellent stuff.... Ship here we come. Well it would of had it not been yet another queue of about 30 mins to get through customs. whoooo done. no not quite. Had a another queue to go through to get on the ship this time lol... this is not taking the p!$$.... Anyway, we finally get on board the ship and head off to our room on the 8th floor (8524). The room is. nothing special. but it is tired.... Very tired. Rips in the sofa and parts being quite thread bare. Anyway, luggage arrives so start to hang clothes up and the wardrobe door falls off and just misses my partners head..... It did get put back on after a very lengthy phone call to reception and not getting anywhere.... The room steward did get it sorted for us eventually. Walking round the ship does confirm that it is very very tired and defiantly in need of its impending refit (should of happened by now). We go and have a swim and jump in the hot tubs. very nice. and good service from the pool staff. We head off to our second sitting Dinner and expect to be sat at a table for 2 only to find that we are on a table for 10.... Not to impressed but it will do. The waiter introduces himself and gives us a menu and a wine menu. another couple on the table order a bottle of wine which was fine but the waiter wanted to give us all a free glass of wine as a hello and welcome on board. so we dont order a drink as we were getting a glass of wine....... We get our glasses filled with water and we order starters and mains. and then the wait began....... and went on....... and went on....... eventually the food turn up the waiters station and sat there as he was still waiting for the free wine to arrive..... we got fed up of waiting and ordered drink from the wine waiter which arrived within a few mins... still no food though..... Then he grabs 3 plates and turns to give us our starters and he stops mid step... turns round puts the plates back down and picks up a jug of water to refill someones half full glass of water then returns to get the food which he serves.... whoooo. Not quite, everyone sent their starters back as it was cold.... Hot starters served and finished... nothing special... pretty poor to be honest. but put it down to experience. Anyway. main course get served and this is now the worse dish I have ever eaten... Ship pad thai. Should have some good flavours and be a bit spicy.... nothing... no taste no flavour and no spice.... 2 mouthfuls and I left it.... Dessert menu delivered and I could not believe it.... No. cheese board. I gave up at that point and left the table and went to eat in the Windjammer... well I would of but it was shutting....... WOW. I thought this was a 24 hour buffet. NOPE. opens at 6:30am and closes at 9:30pm. Well to say i was disappointed was an understatement. Did not go back to the main restaurant for the rest of the cruise I was P!$$ed off with it. We ate in Chops Grill for 2 evenings which was really good albeit at additional cost. Now that was the service I was expecting in the main restaurant. 2 days in on the cruise and I get a letter stating that my Credit Card had issues and had not been able to be sorted for onboard credit. So off I go and get that sorted out. Pay the $80 fee that I had racked up and was told it was all sorted now and it will be OK. get back to room. Fold letter up and throw in the bin. The next day.... I get exactly the same letter. the exact same one I put in the bin the day before.... What the hell is going on. Off I go again to reception to get that sorted out. I was assured that it was OK and working. Well 1 day later I get a message on my phone saying that there was a problem with my credit card.... Off I march again with all my credit card slips showing that I had registered my credit card and made payments. Im so P!$$ed and insenses now I ask for the auto tip service charge to be taken off my account and i would tip those that had actually made a difference to our holiday. Ok, not a problem it will be removed over night..... Was it heck. So yet again I had to go see reception to sort my account out. The low and behold when I get back to my room I get a letter saying that if I didnt return the pool towels I would be charged $25 for each of them...... Yes you guessed it... Back to reception to sort it out. Man walking round with ipad had that bill removed within 30 seconds... me thinks they get loads of people with rouge towel bills... The staff on towel duty did like scanning cards twice for 2 towels but only scanning once when returning them..... EASY MONEY FOR RCI...... Did I enjoy my cruise. Yes, but not to the level I expected. Would I travel with RCI again NO.... not in a million years. They are just not for us. very disappointed with service and the ship. Had better service from the staff of CMV and The Marco Polo............. Read Less
Sail Date February 2018
We selected this cruise because of the itinery and price. We wanted to try an asian cruise this time, and not that many options are available departing from Singapore. Royal Caribbean was much more expensive and had a less attractive ... Read More
We selected this cruise because of the itinery and price. We wanted to try an asian cruise this time, and not that many options are available departing from Singapore. Royal Caribbean was much more expensive and had a less attractive itinery. Costa Victoria is old. Built in 1996, and is by current standards a small ship. This would however not have to be only a disadvantage. A small ship can have its advantages. Unfortunatelly that was not the case with Costa Victoria. The decor of the ship is just uggly and would really need an upgrade. There's plenty of space on deck, but not enough deck chairs forcing people to simply place the towels on the fake "grass" floor, and the "solarium" in the forward of the ship needs at least a jacuzzi or something to relieve the main pool area. We we're upgraded from an inside to an outside cabin which was a very nice surprise! The outside cabins which comes with only a porthole window. The cabin is very small and the orange colors are not pleasant.No seating are is available so oyu have to sit in the bed to view TV. The bathroom is fine though. The dining options available are the absolute basics. It's either the buffet, or the main dining rooms. The buffet has 4 parallel lines, but only one is serving the grilled meat/fish why all people needs to queue in this line. For lunch the poolside of the buffet is serving burgers. unfortunatelly not tasty at all :(. No pizza or ice cream was available at all which suprised me on an italian ship. The MDR has two seatings, no flexible time dining. The gala dinner was rather good, but most other days the food was below standards. We shared dinner table with people from Scottland, Italy, Russia, Ukrain and Slovakia (we're from Sweden). Exiting, but not practial since not all could speak the same language. There was about 25 other Swedes onboard the ship and some british/americans which would have been much better for us to dine with for language reasons. The "theater" is more like a normal show room in 2 levels. 2 of the shows, one italian tenor and one acrobatic show was good, the other dance shows was boring. When we embarked costa took our passports and said they we're going to keep it for the entire cruise. I tried to understand why, but no one could answer me. They just said "this is how Costa always do", however, I have been with Costa 2 times before and they have not taken my passport. The day before disembarkation we had to queue to get them back. I then noticde the passports had been stamped by Thai and Cambodian customs. So maybe this was the reason for collecting them, but it would have felt better if this information was provided to us prior to embarkation. Btw, we was informormed just days before the cruise that a mandatory fee of $40 per person was going to be applied for Cambodian Visa (also applicable if not disembarking the ship). This shold have been made clear when booking the cruise, or better, including in the cruise price. Cruising is always a pleasurable way to travel, and even with the bare minimum of the cruise experience the Costa Victoria provides I find it worth the money paid. But for sure there shold be a significant difference in price, or much better itinery if I would choce costa again for my future cruises. Read Less
Sail Date February 2018
This was to be an Anniversary Cruise. Dubai to India The ship looked great on the outside but inside no WOW FACTOR to greet us nothing like the brochure. It looked tired and dated. The cabins were kept immaculate and the crew ... Read More
This was to be an Anniversary Cruise. Dubai to India The ship looked great on the outside but inside no WOW FACTOR to greet us nothing like the brochure. It looked tired and dated. The cabins were kept immaculate and the crew worked hard to keep the ship clean clean. The crew were very friendly and cheerful The elevators one of the best bits It was rated as 5* but a 3* was about its limit. Not really a Christmas cruise very low key not what was expected. Poor overall Christmas Decorations one Gingerbread Village in reception and in general dining and a few Christmas Trees and lights The food was adequate but not exceptional in the Ocean View Dining room. Selected Dining was better. The waiters worked very hard. We didn't use the specialty restaurants We had the drinks package and this worked well also the on board spending was ok but the shops were expensive as were the trips. We did our on thing at the various ports. India was very hot and a great experience the train ride was awesome though for this outing we went on paid trip. It was one of the cheapest! It was difficult to find a quiet spot but we did. The roof top for evening cinema under the stairs had too many steps to reach it as I a stiff back. Plenty of towels available loungers could be a problem. The "solarium" salt pool was lovely. Many passengers got nasty coughs due to the air conditioning I believe including my husband. The theatre put on some good shows and the resident band was excellent the Cruise Director tend to be annoying but worked hard . Ashlie Amber the Whitney Huston act was Fantastic. We made the most of the holiday BUT the visa procedure was a nightmare at the 3 Indian ports of call.Indian officials not at all friendly. Our flight with Emirates home was delayed 5hours due to engine trouble as taxied and to cap it all our luggage was left in Dubai when we had a new plane. We did get a lovely suntan Read Less
Sail Date December 2017
We chose this cruise because the sailing dates fitted in perfectly for us to celebrate the 50th birthday of my wife, it had been booked for 1 year in advance. We arrived at the terminal to get on the ship at our allotted time only to ... Read More
We chose this cruise because the sailing dates fitted in perfectly for us to celebrate the 50th birthday of my wife, it had been booked for 1 year in advance. We arrived at the terminal to get on the ship at our allotted time only to discover that a block booking of about 700 had turned up early resulting in queues everywhere, but we could live with that we had a holiday to look forward too. We had read reviews in advance about the ship but that didn't bother us much as cruising is subjective.All i can say is the ship is indeed tired in a lot of places, rust on a lot of outside areas the ship just needs a lot of TLC.If you had never cruised before it would be fine but if you have the newer ships blow the Millennium out of the water,Celebrity need to take this vessel out of service asap (i believe it goes in for a refit in the next year or so) or charge accordingly ie tired old ship should mean cheaper price? Having to share a cruise with a block booking which was a free holiday for them all was no fun.From them all mobbing the oceanview cafe and them touching the food and then leaving it for someone else to pick up i found revolting, to sitting on the stairs in large groups is ignorant and a safety hazard for other passengers.Maybe in future Celebrity should do the right thing and let all the fare passengers know that they are sharing the ship with people that are on a block booking. In booking this cruise we wanted to see places we hadn't seen before, at no point does it tell you on the Celebrity website that some of the ports are a 3 hour roundtrip to the city or place you are visiting, maybe that should be on the website? The tours that are sold onboard are average at best you can easily do your own deals with a taxi for a tour at most places for a fraction of the price,Manilla is a perfect example you can walk from the boat to most places but Celebrity charge a lot for driving around the block a few times to make it look like a tour. For a vacation that was booked 1 year in advance for i feel this cruise was very average its like staying in a Hotel that 20 yers ago was a 5 start but over the years is now a 3 star but they are still charging 5 star rates.In saying all of this the staff onboard are the best that we have seen compared to other cruise ships, they always smile and are a credit to the ship. Celebrity must do better. Read Less
Sail Date November 2017
we selected the best of shri lanka and asia as we had never been to any of the ports of call. from that perspective really good but the ship was not up to usual celebrity standards. very tired and in need of refit which is scheduled for ... Read More
we selected the best of shri lanka and asia as we had never been to any of the ports of call. from that perspective really good but the ship was not up to usual celebrity standards. very tired and in need of refit which is scheduled for early May. the cruise line did not make us aware and the cruise was at full price with no discounts for condition. the food was only average and the entertainment well below what we have enjoyed on previous Celebrity cruises. the tours were all expensive and not well described - too many visits to jewel stores but with no time to look around even if you wanted to buy (45 mins). these were key stops even though we expected to visit temples, mosques and more interesting places. would not recommend to any one else and suggest careful check with cruise line before committing to a vacation Read Less
Sail Date April 2017
Chose this trip due to places to visit, had experience before on other Celebrity vessel, was very disastrous indeed. Gave second change, but invane the company has got no expectations, no whow factor, no one on board seem to be excited to ... Read More
Chose this trip due to places to visit, had experience before on other Celebrity vessel, was very disastrous indeed. Gave second change, but invane the company has got no expectations, no whow factor, no one on board seem to be excited to serve guest, breakfast very shambolic, coffee at buffet always cold, charged a fortune on service charge and gratuities which I declined to pay!! At each port, there where long and long queues, in some port the city where very very far indeed, the company should have planned or done something about it! Never again to say the least. There are many other cruise liners in the market who wants your custom and deliver what it is been asked for. It was great to see the Wall of china, and all the temples in Korea, the best of all was Japan. There are more but dont want to pursued any longer because I feel to waist my time. Read Less
Sail Date February 2017
We joined the ship in Hong Kong having selected this cruise as a special holiday to celebrate our golden wedding anniversary. We had already been advised that two ports of call were cancelled because of an Azipod engine problem. When ... Read More
We joined the ship in Hong Kong having selected this cruise as a special holiday to celebrate our golden wedding anniversary. We had already been advised that two ports of call were cancelled because of an Azipod engine problem. When coming back on board we at Bali we were told that three more stops were cancelled due to ongoing problems. The initial compensation offer was pathetic but was increased after the passengers almost mutinied. Although the offer was better it does not compensate for the loss of half of the scheduled stops. In all we spent 15 out of 21 days at sea, including two lots of 3 days. Since we left the ship in Sydney we have heard the second engine broke down while cruising from Melbourne to Hobart and she has had to be towed back to dry dock in Melbourne. As for things on the ship I must say the staff were excellent, always smiling and helpful. The food was OK but not as good as on other cruise lines we have used. Some of the shows were excellent while the others were, at best, average. Were it not for the future cruise credit that is included in the compensation package I would not consider booking with NCL ever again. Read Less
Sail Date January 2017
I love cruising through the years and have started young too.Since I have not been onboard any Costa vessels and having read many negative feedback, thought I will give Costa Victoria a try. Oh my, it sure confirmed that it will be my ... Read More
I love cruising through the years and have started young too.Since I have not been onboard any Costa vessels and having read many negative feedback, thought I will give Costa Victoria a try. Oh my, it sure confirmed that it will be my 1st and last cruise with Costa Victoria and will not attempt to try any other vessels within the same family. Isn't cruising supposedly to be filled with fun and laughter with happy crew members working onboard? You will see non at all and even if you do, it is only a handful and really tiny palm size. Service with no smile. You won't even know that there is a Cruise Director onboard who does not appear often enough nor engaging with passengers. Except to say Ciao Ciao..Crew were simply not engaging enough from all levels. Passengers were treated like some invisible beings. Those performances were able to put one to slumber. Older Ship and not very well maintained. Foul smell detected daily in the cabin's shower area.. No idea why. I tried spraying my personal prefume. Shore excursions were charged on the high side. Tenther boat used were old and disembarkment in Melaka was horrifying. Daily buffet counter not varied enough, almost the same daily. Dining area service staff not extremely friendly or alert.. Never have I gone through such a dull cruising experience. I have to agree totally with previous negative points given.. Read Less
Sail Date December 2016
We chose the Aramara journey because we wanted a luxury holiday to celebrate our 70th birthday and we thought that Azamara would be a luxury trip. The prices are certainly luxury. The first disappointment was the cabin, especially ... Read More
We chose the Aramara journey because we wanted a luxury holiday to celebrate our 70th birthday and we thought that Azamara would be a luxury trip. The prices are certainly luxury. The first disappointment was the cabin, especially the bathroom. My husband couldn't get in the shower and the cabin was very small. As it was a very rough crossing we had to spend a lot of time in the cabin. the engine noise was right outside the our cabin and it was noisy all night and day and prevented us sleeping. I did ask to be moved but was told there was nothing available except the cabin opposite which had the same noise problem. The lack of tea and coffee in the room was inconvenient although you could request this and wait for it to be delivered. As we weren't sleeping this would have helped if it had been in the room. The entertainment was dire. I have never seen such rubbish and we stopped going to any concerts. The entertainments officer Eric was brilliant although his staff left a lot to be desired especially the DJ. The food was faultless although as the trip was very rough a lot of the passengers didn't make it to the dining room. We couldn't use the pool a lot of the time and I think that the ship struggling in the rough weather partly due to its small size. The staff were courteous even when a lot of them were sea sick and we were very impressed with al of them. I would never choose an old ship like this again and it has certainly put me off cruising. What was supposed to be a treat ended up as an ordeal and we were very disappointed. Read Less
Sail Date November 2016
** OVERALL RATING (FAIR) – two stars based on a 5 star rating. We would not take a cruise on this ship again. There are too many other choices, and better to spend a little extra for a quality ship and quality experience. ** ... Read More
** OVERALL RATING (FAIR) – two stars based on a 5 star rating. We would not take a cruise on this ship again. There are too many other choices, and better to spend a little extra for a quality ship and quality experience. ** EMBARKATION (FAIR) - The check in and boarding went smoothly, with prompt delivery of our bags. However, we planned to immediately disembark to join friends ashore for lunch, scheduled for months, but unable to do so. We were never informed of this until having boarded the ship! ** MINI SUITE (FAIR TO GOOD) - The mini suite was reasonably sized, however was dusty upon arrival to the cabin. My wife cleaned the tables! The bathtub area had black mold in the tiles behind the piping. The very strong chemicals used on the sheets and bath towels caused significant irritation to the skin, resulting in hives, a first on many cruise lines. This required a visit to the Medical Centre for obtain hydrocortisone cream, and a special visit by the housekeeper to provide non-chemically treated sheets and towels. The Doctor explained that other passengers were having the same issue. The cruise had decided to chemically over treat the sheets and towels in reaction to the illnesses suffered onboard by previous passengers! *** SUITE ATTENDANT (GOOD) - The suite attendants were attentive and responsive to our requests. ** SHIP LAYOUT & MAINTENANCE (FAIR) - Compared to many of our other sailings, the ship is old and tired, showing significant wear and usage. The layout, especially having to walk level 7 to access both sides of level 6 is crazy. The token machine for the laundry on level 9 required tokens was broken on both sides on both the port and starboard side, so we had to go to level 8 to get tokens. The lifts, when they were operating, were very slow to arrive, and to open and close; and the buzzer for lifts operated independently on many floors! *** SERVICE: (GOOD) –The service levels were mixed. The maître de, is highly regarded by staff, and our attendants in the Canaletto restaurant (Lambert and Charon) and Sabatini were excellent. However, the attitudes of personnel around the ship varied from very poor to very good, perhaps due to the heavy working hours (16 hours days with 3-hour breaks, and rare disembarkation in ports!, difficult to imagine with 9 month contracts). * ENTERTAINMENT (POOR) - The entertainment, when compared to other cruise lines, was seriously lacking, with some nights entirely absent anything worthwhile considering, and the ‘productions’ very amateurish, disappointing, with a short 45 minutes showing. The highlight of the entertainment for us was the Starwave band (Very Good). * FOOD (POOR TO FAIR) – The restaurant food was served warm, rarely hot, lacking taste, quality, and variety. The highlight of food quality and service was ‘Sabatini’. The steak house was poor, where the rib eye was tough. Coffee was tasteless and never hot (be sure to bring your own). Fortunately, we had our own instant coffee, and we would get the hot water from the outside outrigger bar. We enjoyed the experience of the crab shack, serving Alaskan crab, however since the crab had been frozen, it was flaky, and lacking in taste. ** OUTSIDE POOL DECKS (FAIR) – The location of the pools, and the deck chairs, is difficult to understand, since they are impractical. As an example, the many deck chairs on the outside decks. Absent any cover from the sun, were all unoccupied, resulting in passenger heavily congregating around the many small pool areas. We chose to pay the extra money for the Sanctuary, ($40pp per day or $20pp half day), an adult only area, located at the front on the 16th floor, We generally arrived around 1pm, However, one day, we ordered food from the menu for delivery, but after one hour, it had not yet arrived, so we cancelled the order. The location is private, quiet and comfortable. ** SHOPPING ONBOARD (FAIR) - The shopping is below average, with mid to low-end items offered for sale, and no high quality items. The pricing after discounts was no better than sales days in our location. The liquor is never sold for cabin use, only the last night of the cruise!!). ** INTERNET (FAIR) - We signed up for 600 minutes of Internet. A large portion minutes of usage was devoted to trying to login to sites, and to the very slow Internet connection responsiveness. Then, the connection with the satellite was lost so the Internet was unavailable. When contacting the purser office for n update, there was no apology, only that they were aware of it and were working on the problem! *** PORTS OF CALL (GOOD) – This rating is generous since the tender in Bali was poorly managed with insufficient tender boats causing significant delays in 90F+ temperatures. We are classified as “Independents” since we choose to be free to do our own thing. This is very much discouraged by Princess Cruise lines, who went so far as to warn against “hijackings” and published “lack of taxis in ports” which was simply untrue. GRATUITIES - We prefer to hand cash gratuities directly to those who contributed to our voyage, and we tip well. We completed the form to remove the daily hotel gratuities charged to our account, but is took several days and a follow up request the Reception Supervisor the make this happen. We visited the Reception desk to request proposed tips to staff (provided by other cruise lines), but there was none. When enquiring how the daily charge of $13.95 is distributed among staff, they were unable to respond. Be aware that any form of room service has a 15% automatic gratuity, which is NOT SPECIFICALLY MENTIONED under room service menu. Since we ordered many wines and waters for the room, we were surprised that gratuity was added. Upon enquiring with Peter in room service, he informed us that this was covered in the contact signed upon boarding! Upon discussing with the Purser office, we were informed that this was assumed covered in the Cabin booklet, although not specifically mentioned. Once again, we had no problem with gratuities, but we prefer to give them ourselves, or at least to not have hidden gratuities. Read Less
Sail Date April 2016
I have just been on the sapphire princess March 2016, Before boarding the ship you will need to check in my only advise on this cruise is that if you hold a British passport then you DO NOT NEED a visa for; Singapore, Bangkok and only a ... Read More
I have just been on the sapphire princess March 2016, Before boarding the ship you will need to check in my only advise on this cruise is that if you hold a British passport then you DO NOT NEED a visa for; Singapore, Bangkok and only a landing card for Vietnam which the ship will provide also no visa needed for Hong Kong. If you are visiting China then you will need to get a multi entree visa at a cost of up to £200 per person. Our room was tired large stains on the carpet, the bedding had stains on and when requesting robes they both had very large yellow stains on. Pillows were very old and lumpy with blood spots inside . Even tho the balcony was large was very rusty and grubby. Cups in the room have no handles, more over there was only two Chinese tea bigs to make a cup of tea. Towels were stained had to go and get them myself. The shower is very small not designed for disabled people in any way. The food in the horizon court area is very small and did not have much choice, most of the time it was hot. Trying to find a seat is very hard but do ask to share with someone at least you will have somewhere to sit and you will never know they may be nice. Staff are very friendly and helpful. They will get you water, coffee and tea all is free with free apple and orange juice in the morning. Also you can get these things anytime. One of the biggest problems is most of them at reception do not seem to understand English very much and you end up with a lot of misunderstanding over things so I would suggest that you try in as few words as possible one item at a time what you are asking for. When I tried to ask to take off my credit card and put dollars down they insisted that it was princess policy that I MUST put my account in to credit of $600. This I found very wrong as they can block your card at any moment, with a lot of rudeness on there part they left me feeling BLACKMAILED into handing the money over to them. This is what I did next was to make an appointment with the accounts manager who saw my point of view and resolved the mater for me. Remember on PRINCESS SHIPS YOU DO NOT HAVE TO PAY GRATUITIES just go to the front desk before you sail and get them removed and sign a bit of paper to say this. Then you can give to the person who has made your holiday. Room service on all PRINCESS SHIPS are free try the beef sandwich and chips. They always are very happy when they arrive with it. Why not have a nice continental breakfast and pastries for free on your balcony or lunch lots to choice from. The only thing on this ship is that you can only have chocolate cake or a sweet mushroom and pear dish. But when I put a comment on paper had a call and all of a sudden there was cake or any type of desert I wanted. Getting served in any bar on the ship is very difficult unless you are waving your arms around. The onboard coffee shop and snacks are free for food but not for tea and coffee. The bar by the coffee shop on deck 5 is the worse place to try and get a drink. I have been passed by every time that I went there. I would not use the ship excursions as they are expensive and you always end up in a jewellery factory I would suggest that you use cruiseexcursions.com it is up to 85% cheaper also we did a tour of Vietnam and it was just me and my wife. The ship itself is shabby in places like the pool were the big movie screen is, has tiles missing and paint coming off , lots of scum on the wall of the pool there and in the adult only pool at the front of the ship on deck 15. There as a lot of patching up around the lights with filler and steps. The entertainment on the ship has a lot to be desired if you love smashing bells, bingo, quiz, but if you love to eat and drink until you pop then this is perfect for you. The shows are only 44 minute long so by the time you are sat down it is time to leave. Could not find any talks on board the ship about any port. Watching a movie on deck at 9:45 pm is very good with free ice cream and popcorn. They give you nice covers on seats and blankets if it gets chilly. Read Less
Sail Date March 2016
Having read a number of online reviews prior to the cruise, I soon realised that this ship is NOT the best Princess has to offer. The food quality onboard was poor, which led to disappointing meals - with the exception of the ... Read More
Having read a number of online reviews prior to the cruise, I soon realised that this ship is NOT the best Princess has to offer. The food quality onboard was poor, which led to disappointing meals - with the exception of the supplementary restaurant Sabatini’s. The selection on many days in the Horizon Court left a lot to be desired, the quality of food seemed much lower than normal in both the Horizon Court and main dining rooms onboard, and we never experienced one hot dinner. On numerous occasions we spotted insects and flies around the ship, mainly in the public restrooms and on one occasion in the Horizon Court Buffet. The crew’s attitude, with a few exceptions, were the most miserable and unhelpful we’ve ever experienced. Most of the crew onboard were extremely rude and overall seemed highly demotivated. The entertainment was quite frankly atrocious. The singers and dancers performed ONE show in seven nights and even then, half the dancers looked as though they didn't have a clue what they were doing. As an avid theatregoer, I found this extremely disappointing considering I have seen countless outstanding Broadway quality shows on other cruise lines. The itinerary was the only thing that saved the cruise for us. Read Less
Sail Date March 2016

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