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58 Asia Romantic Cruise Reviews

This cruise was chosen to celebrate our engagement and as an early honeymoon. The fact that we were due to enjoy New Years Eve celebrations in Hong Kong including the expectation of fireworks the world has watched year after year. ... Read More
This cruise was chosen to celebrate our engagement and as an early honeymoon. The fact that we were due to enjoy New Years Eve celebrations in Hong Kong including the expectation of fireworks the world has watched year after year. Instead no contingency plans were in place to make alternative options available and in fact many people who had made their own plans were impeded in attending these activities by not releasing passports or providing adequate information on port locations etc. Guest engagement was minimal by most of the crew - with only a small handful of staff demonstrating any concern or interest in guest satisfaction. Having provided feedback on a number of occasions throughout the cruise regarding concerns such as customer service, incorrect charges added to account, incorrect food items served, food hygiene standards disregarded by staff in Horizon Court, lack of Guest safety and well-being concerns, provision of fresh water at passenger expense, .... little follow up was shown apart from a request from the Hotel Maitre D' for a meeting to allow me to expand on my concerns. The only outcome from this meeting was to have the additional charges removed from our account and the apology from one member of crew who was held responsible - seemed very unfair given she is only able to work within her capability and the equipment available to her. She showed me personally on the next purchase that she need to swipe my card 3 times before it indicated my premium drinks package (word of advice - check your account daily). The internet is snot work anything.... without access to personal mobile data not even emails were accessible! WE resigned ourselves to utilising it for personal messaging on the ship between ourselves and other passengers and it wasn't even adequate for this task. Read Less
Sail Date December 2019
This was our first ever cruise, a pretty bold step to take for your honeymoon, especially when one of you (me) gets sea sick. I really wanted to show my husband this part of the world though and he isn’t one for travelling from place to ... Read More
This was our first ever cruise, a pretty bold step to take for your honeymoon, especially when one of you (me) gets sea sick. I really wanted to show my husband this part of the world though and he isn’t one for travelling from place to place so a cruise seemed like a good idea. Off I popped to the chemist and stocked up on all of the drugs, and with everything crossed for smooth seas we set off for Singapore and enjoyed a few days there to get used to time difference, temperature etc. On embarkation day we excitedly made our way to the cruise terminal where we were impressed with the efficiency. We dropped our bags kerbside and within about twenty minutes we were zig zagging back and forth on the gangway to get to the ship. First impressions were good, we were offered a drink and told our room was ready so we went to see it and grab our cruise passes. We had booked Aqua class room 1117. The room was pretty much as we expected. Still pretty clean and new looking from the refurb. Jimmy, our cabin steward, was an utter delight from the moment we met him. Always smiling and happy, nothing too much trouble and the room was always spotless when he had been. Five stars for Jimmy then. We enjoyed using Persian Garden but occasionally staff let teenagers in unaccompanied which spoiled it a bit, still it was a nice perk. The spa treatments are a ridiculous price so we didn’t do any of those, and the gym was often rammed at all the times you would want to use it. So what else was good - food in Blu was pretty good, although it felt like it tailed off towards the end and I thought they made such a kerfuffle over breakfast I only tried it once (twenty minutes to get a cup of tea). We loved Cellar Masters and the staff there, and we loved the Mast bar, Dimitry always had a smile and a banana daiquiri for me whenever he was on duty. We ate at the sushi restaurant and enjoyed that although the curry night there was pretty poor. Tuscan grill was OK, nothing ground breaking but a decent Italian and steak offering. We tried Qsine twice, the whole concept is great fun but we thought the menu the first week was better, which was a shame as the second week we went for NYE. So what wasn’t so good then? Basically the itinerary. I already knew that most of the ports were nowhere near the big cities advertised on the itinerary and we had already decided three hours each way on a coach was not our thing, but I had hoped there would be more to do around the ports than there was. Essentially we visited a series of container ports which was interesting for about the first thirty minutes. At one of them (Chang May I think) the ship’s newsletter even said “there is nothing here”. You basically have to go on one of their trips or stay on board, there is no nice nearby village to wander too. It wasn’t quite as bad at other ports but still meant you didn’t really get much of a flavour for the areas we visited. At Laemchabang we took a taxi to the nearby town of SriRacha to eat at Moom Aroi. This restaurant was recommended to us by some of the bar staff and it didn’t disappoint. However the cost of the taxi there was the same as a meal for four with beer. You get stuck having to use the taxis outside the boat as Grab (Uber) are not able to come in to collect you. We did the Ba Ria trip at the second port which wasn’t too bad. I was really looking forward to Halong when we got there as at least there was something nearby however the town appeared to be shut and the weather was grey so not quite the scenic beach experience I was expecting. The Celebrity organised boat trip was good, not least for playing bumper cars with all the other boats trying to dock at the same place. The other hugely irritating thing was immigration in Laemchabang where the whole ship had to disembark, commencing at 7am, to show their passports. It was Christmas Day and the constant tannoy announcements rendered all hope of a relaxing start to the day null and void. I appreciate these are Thailand’s rules but there has to be a better way for Celebrity to run it than this. For example why not do all people leaving on trips first, leaving the rest of us (and there were not many at all, maybe 20% of the passengers) until afterwards. We were not going on a trip yet were given a time of 7.30 am for our slot. And you only find this out the night before it happens, via a bit at all clear letter left in your room. We actually ignored our official slot and went at about 8am where we saw many of our friends who were off on trips queuing up behind us. Process them first and let those staying behind have the 9am slots. Oh and once you are down to the inevitable five families who think it doesn’t apply to them, don’t tannoy the whole ship including the bedrooms. Go look for them, ring their room, tannoy the public areas but leave the rest of us in peace. Sorry, rant over. Anyway, what else - the sea was a bit choppy round Vietnam so bear that in mind if you suffer as I do. Apparently that is often the case though we wondered if it was particularly bad as there had been storms in the Phillipines the day before. The buffet is a completely unacceptable thing in this day and age - open for 18 hours a day, the amount of food wasted is astronomical as all food must be disposed of after four hours (we did the kitchen tour, they told us this). This amount of food waste just to pander to the desires of a group of customers who lets face it, could do with eating less, is ecologically and economically appalling. If you shut the buffet there would still be multiple food outlets where you could eat almost interrupted, from morning to night. Come on celebrity, be brave and make that change. We didn’t rate the entertainment. The Cruise Director was annoying and insincere and his number two was a bit out of his depth. Some of the musicians were good but the house band was terrible, often too loud, out of key, and set up in inappropriately small areas at odd times of day. The bar manager was a legend though, far more visible than the Cruise Director, always friendly and at the same time always had an eye on his staff. So, would I go on another cruise - maybe. Would I go round this part of the world on a cruise - not unless it was a smaller ship that could get closer to the interesting sights. Would I choose Celebrity again if I did cruise - probably as their staff were great and the ship was nice enough. Read Less
Sail Date December 2019
We booked the nine day version of this cruise as a complement to a land tour of Japan. In most respects, it met our expectations, but there were definitely some aspects that were disappointing. This circumnavigation of Japan was an ... Read More
We booked the nine day version of this cruise as a complement to a land tour of Japan. In most respects, it met our expectations, but there were definitely some aspects that were disappointing. This circumnavigation of Japan was an excellent, well-balanced itinerary out of Yokohama. What impressed us the most was the number of ports (three in total) visited on the Sea of Japan coast. This is an area of the country that does not seem to see many cruise ships, so it was an appealing aspect of the itinerary. We also appreciated the opportunity to visit South Korea through the port of Busan. For future cruises, it would be nice if Princess could add a port on the island of Kyushu. We booked shore excursions through Princess for each port. Generally, these were well-organized and efficiently run. There was a good variety of offerings, with something for everyone. The process of getting off and back onto the ship was relatively painless, although we were a bit in the dark about the process of retrieving goods that were taken and held by security until the end of the cruise. More information on this procedure would have been welcome. In terms of the running of the ship and service onboard, there were positive and negative aspects. On the positive side, the Princess waiters were excellent, with outstanding service in the Savoy dining room, although the cuisine could be a bit hit-or-miss. The food was generally very good, although two evening meals were substandard due to under or over-cooking. With half of the passengers being Japanese, there were many more Asian dish choices than what one would normally see. The service in the Horizon Court buffet was equally good. We had one evening meal at the Italian premium restaurant, Sabatini’s. Again, the service was excellent, but the food was a little disappointing. For example, the lobster served in the Savoy dining room was superior to what we had in the premium restaurant. Finally, we were regulars at the afternoon tea service in the International Dining Room and really enjoyed the white glove table service and tasty goodies that one usually finds at high tea. The cabin housekeeping service was also a bit unpredictable. Our first cabin steward was sub-par, to the point that we were about to complain. However, after two days, we got a new cabin steward who was so dedicated and attentive that he made up for the first one. The entertainment was good. There were three production shows, of which two were very good. We also enjoyed the other acts, especially the rock violinist, Katei. We really appreciated the demonstration of traditional Japanese comic storytelling, rakugo. We were disappointed that Princess did not take the opportunity of being in Japan to showcase more Japanese talent, such as a J-Pop group or a Kabuki theatre performance. On the negative side, the ship appears tired, with several evident maintenance issues and some areas of the ship being downright filthy. One of the ladies' toilets near the atrium was constantly malfunctioning, and ceiling fans in the dining section of the Lido were covered with so much encrusted dirt that it would have failed a health inspection. We saw at least one instance where a wall had to be torn out to fix the plumbing, and many parts of the passageways showed damage from years of wear and tear. Some of this should certainly have been addressed by the crew, while other issues will require the resources of a full refit. Other parts of the cruise also misfired. On both occasions that we chose to catch a movie on the pool deck on the big screen, the sound system malfunctioned. We also had a total screw-up with room service delivering the wrong items to our cabin. Additionally, we were also taken aback by the way that Princess seems to be nickle-and-diming more aspects of the cruise. For example, the Japanese baths which are unique to this ship were advertised as an appealing feature, until we discovered that you had to pay for each visit, more or less like spa experiences. On the whole, we enjoyed our cruise on Diamond Princess. The itinerary was great, and the crew for the most part was excellent. Nevertheless, the ship needs a lot of work, and we were disappointed by other aspects of the cruise. As a result, only an average score was earned, with lots of room for Princess to improve this unique Japanese experience. Read Less
Sail Date September 2019
We've sailed with NCL a number of times, and this one was rough around the edges, as if the crew had never done it before. Only four tenders running from the ship, causing huge backups in departure A total nightmare on the ... Read More
We've sailed with NCL a number of times, and this one was rough around the edges, as if the crew had never done it before. Only four tenders running from the ship, causing huge backups in departure A total nightmare on the return dock, where they moved the line from one dock to another and all hell broke loose Only two people handing out departure cards for 1000 people. You can imagine how long that took. Service in specialty dining and regular dining was spotty...at least four occasions in which we had to ask for something (bread, butter, water) four times Running out of things mid cruise (yes, a Caesar salad needs anchovies) Service folks in Garden Cafe never gave passengers right of way...plowing past guests I think NCL is better than this. On the positive side, cabin steward was excellent and the variety of offerings in Garden Cafe was nice. All in all, it felt like this was a practice run for the crew. Read Less
Sail Date March 2019
We started as a cruise of a lifetime and ended as a demotivated disaster. This once great international liner is now a British floating holiday park, There is a ghost like senior management team only ever to be seen fraternising ... Read More
We started as a cruise of a lifetime and ended as a demotivated disaster. This once great international liner is now a British floating holiday park, There is a ghost like senior management team only ever to be seen fraternising with Grills guests and drinking wine. With the distinct exception of Captain Wells who seems now to do the job of Cruise Director and Hotel Manager as well as his own. In 34 Nights I only saw 4 Shows and 2 bumpers involving the singers and dancers. The rest of the evenings were guest entertainers of which only 3 were of a standard expected of QM2 ,the rest were not even suitable for my local village hall. I suppose not surprising as the whole feel of the entertainment was that of a holiday park. Who is booking this holiday park drivvle. No entertainment outside the sailaway party was more of a wake than a party with the so called band finishing their set before the ship had gone anywhere. The cruise staff who were not even upto holiday park standard spent most of their time chatting to each other and photographers rather than guests.Once again no senior management to be seen ALL SAID THIS IS THE WORST CRUISE I HAVE EVER BEEN ON. This once great elegant liner is now Haven holidays at sea. Read Less
Sail Date February 2019
We wanted to visit the South Asian ports on this 20 day cruise and check them off our list to see. The ports o call were average with some exceptions. Some were very 3rd world and not very clean. Phuket was the worst. We have sailed all ... Read More
We wanted to visit the South Asian ports on this 20 day cruise and check them off our list to see. The ports o call were average with some exceptions. Some were very 3rd world and not very clean. Phuket was the worst. We have sailed all over the world including last year to NZ & AUS and the cruise and ports were outstanding. The food on the Sapphire was not as good as on the Sun Princess. Not very tasty lacking in menu selections with many of the same things offered every meal. Dinner seating being only 60% around our table reflected the lack of menu selections We and others went to the Lido Deck to eat instead of the dinning room. We are not big eaters but what we do eat should be flavorful and with several selections. Some items were the same every day listed as "Special" The Sun Princess chief now has transferred to the Royal Princess so I expect the food there is grest. We really enjoyed the meals aboard the Sun Princess last March 2018. Read Less
Sail Date February 2019
At embarkation we had to show our passports about four times and then they took them off us!!! The ship was in excellent condition following a recent re-fit but more attention should have been given to the outstanding snags. The food ... Read More
At embarkation we had to show our passports about four times and then they took them off us!!! The ship was in excellent condition following a recent re-fit but more attention should have been given to the outstanding snags. The food was very good in the standard restaurants but the world class dining (extra £35 per head) was certainly not world class and bore no resemblance to the menu shown on the Celebrity website (very underhanded by Celebrity), it even had pizza on the it. I didn't even turn up for the second booking and was prepared to lose the £70 paid. Although i took out the beverage package it was very confusing understanding what was and what was not included. I found the staff very polite. Two out of the three places where the ship stopped were disappointing as they were miles from any form of tourist attraction and therefore cost a lot of money in taxis getting anywhere, although this was still much, much cheaper than booking through Celebrity. Getting on and off the ship was well managed. Read Less
Sail Date February 2019
Went on a far east cruise on the Celebrity Constellation. Firstly, our taxi didn't turn up to take us to the hotel for our overnight stay. When asking anyone from Celebrity Cruises they couldn't help us as they couldn't ... Read More
Went on a far east cruise on the Celebrity Constellation. Firstly, our taxi didn't turn up to take us to the hotel for our overnight stay. When asking anyone from Celebrity Cruises they couldn't help us as they couldn't speak English. (we werent the only ones this happened to) While waiting to check in and board ship in Shanghai, we was shunted from place to place with no where warm to sit. (it was very cold) The staff was amazing so no issues there what so ever !!! But the price on board ship was so extortionate. The WIFI and Excursions was so overpriced. If we hadn't got a drinks package in place, I have no idea what we would have done. The ship docked in cargo type docks in the middle of nowhere. So, if you didn't have an excursion booked then you had nowhere to go. We ended up taking two trips just to get of ship. $49 just take us to Danang for a 4-hr trip which got cut to 3hrs which was not good enough for the amount they were charging. We complained and got a 30% refund. The second one was Singapore night at a glance, which most of it was done on foot and cost a grand total of $99 each for 3.5 hrs long trip. They only had American dollars on boardship. They should have had the relevant monies needed for each port docked at. The food on board was mainly rice type dishes and stir fry, very little of anything English. And you need very long arms to get the things from the back in the buffet. Ridiculous to have to pay to go in speciality restaurants. ( Just my opinion) To top it off we had to wait in airport for our flight home for over 12hrs because of turn around. All in all, very disappointing as this was for our 30th wedding Anniversary and my Husbands 60th Birthday. we saved long and hard for it. A big let down !! Read Less
Sail Date February 2019
The January 5th Southeast Asia Cruise from Shanghai to Singapore aboard the Sapphire Princess began with the worst boarding fiasco I have ever experienced, and I expect that holds true for most the other 2600+ arriving passengers as well ... Read More
The January 5th Southeast Asia Cruise from Shanghai to Singapore aboard the Sapphire Princess began with the worst boarding fiasco I have ever experienced, and I expect that holds true for most the other 2600+ arriving passengers as well as an untold number of those trying to disembark and catch a flight home. I started to get the impression that this was not going to be a ‘smooth’ embarkation while checking the whereabouts of the Sapphire Princess on the MarineTraffic.com website the morning of our scheduled boarding. Though it was originally due dockside by 7:00 AM, it was listed as ‘at sea’ with a speed of 3 knots. Around 10 AM I received an email from Princess advising of a ‘delayed’ boarding time by two and a half hours. Fortunately, I was able to extend our hotel checkout by two hours along with our scheduled private transfer to port. I consider ourselves lucky, as it was Saturday and the hotel was fully booked for the night. Right towards the end of our ‘extension’ I received an ‘update’ informing us that the boarding time had been ‘pushed back’ by another hour or two depending on cabin location. By that time our room keys did not work and it was too late to reschedule our re-scheduled transfer, so down to the lobby we went. As luck would have it, our driver was 15 minutes early. Weekend traffic was light and we arrived at the terminal at about 4 PM for wat was an original 2 PM boarding that was now pushed out to 5:30 PM. The Sapphire Princess was the only ship docked at the International Cruise Terminal, but our driver was directed to another terminal at the other end of this huge complex. Once inside, we found ourselves amidst hundreds of people waiting in row after row of ‘banquet’ chairs. As we were ‘Elite’ level passengers we were directed to a designated area near the other end of the terminal. Trouble was, there was no one overseeing this area, so there were very few chairs available. We stood. While standing we noticed what appeared to be an impromptu ‘check-in’ area near us consisting of a bunch of folding tables lined up near the escalators at our end of the terminal. They were staffed, but no one was being processed. We wait. As we chatted with fellow passengers, we found out that some had been in this otherwise closed terminal since early morning. Remember we are in China. Our phones don’t work. (who buys a sim-card expecting to be in the country for a day or so?). Google products (gMail, Google Search, youTube) as well as Facebook and Twitter are all banned and blocked in China. Unless you have made prior arrangements through a private VPN, land communication (especially if you have an Android phone) is limited. Your ‘Smart Phone’ is little more than a camera and a calculator. There were a couple of Princess staffers doing their best, wandering the crowd giving any update status they could, but by now there were well over a thousand passengers in queue and the bottom level of the terminal was overflowing. Somewhere around 6:30 or so, they began the ‘check-in’ processing. Mind you, we were merely processed, not boarded. A cruise card was issued, but we were instructed to return to the terminal floor and wait. When we tried to return to the area where we were previously, we quickly noticed there were no open chairs, so Cruise Card in hand we stood and chatted with others in a similar situation. While standing, an official looking gentleman approached us an said it would probably be awhile. It turns out he was one of the Chinese officials in charge of coordinating this chaos. We asked what the problem was, and he related that, though we would probably hear different from Princess, the delay was primarily due to passengers boarded on the arriving Sapphire Princess that did not meet the strict (and somewhat confusing) `144 hour’ Chinese Visa requirements and were not being allowed to disembark in Shanghai. OK, I must admit, we had some difficulty boarding our flight from LA to Shanghai at LAX, but the United Airlines Rep. called the Chinese embassy and made sure our documents and travel plans met the somewhat complicated Chinese criteria before issuing our boarding passes. I guess Princess missed that step. (As it turned out, dozens of passengers were unable to disembark in Shanghai and had to stay onboard for two more days, disembarking at our first port of call, Nagasaki, Japan.) Since the ship was full, I wonder where they slept… Somewhere around 8:00 PM we noticed some passengers being escorted through a door behind the ‘check-in’ area. Though no one had made any announcement, we grabbed our carry-ons and joined in because it looked like they might be headed towards the other terminal where the Sapphire Princess was docked. They were! It was a long trek in the rain to the other terminal, but we were a bit more agile than many and wound up being among the first handful of passengers through Chinese Customs. The queues at that time were minimal and we were on-board before 8:30 PM. Once on-board our first thought was a warm meal, but we were told by our Cabin Steward that there would be a required Muster at 9:00 PM. We wait… Even though we knew that there was no way the passengers would be boarded by then. As we stood on our balcony and watched as the boarding queue on the gangway grew ever longer. 9 PM came and went as the line continued to grow. When the ship was finally boarded, they called for us to report to our Muster Stations. After which, we went to the only venue available for a warm meal… The Horizon Court. As our Muster Station was the Princess Theater (Deck 7, Forward) and the Horizon Court is Deck 14, Aft. When we got there, we joined about 2,000+ other passengers (some of which hadn’t eaten a real meal all day). It was chaos! Lines four wide, out the doors, winding around and past the pool. Once you were able to get to something, there were no open tables or cutlery available to go elsewhere (room?) and find a spot to sit. Things could certainly have been worse. After all, we were inside and there were occasional trays of cookies, plain cheese sandwiches and the random boxes of potato chips, but it certainly was far from ideal or what one would expect from a world renowned international travel corporation and/or a ‘First World’ country trying to promote international tourism. I have waited until near the end of this cruise to submit this recap of an Epic Fail, hoping (expecting?) Princess to offer some sort of ‘compensation’ to offset or appease our ‘day of discomfort’, but none has been offered. I went to the Passenger Services desk to find out the status of the situation and was told ‘It has been reported to the Main Office and we are awaiting a response’. Well, I guess 12 days of no response is a response… Read Less
Sail Date January 2019
We have only done 2 Princess Cruises with the first being on the Star Princess in Alaska. We rated that cruise 9.5/10 where the Autumn Cruise in Japan is 7/10. Be aware...the autumn colors are not until the end of October so we only saw ... Read More
We have only done 2 Princess Cruises with the first being on the Star Princess in Alaska. We rated that cruise 9.5/10 where the Autumn Cruise in Japan is 7/10. Be aware...the autumn colors are not until the end of October so we only saw some glimpses ...Everyone told us "come back in 2 to 3 weeks! The cabin and our steward was really good. The entertainment was middle of the road and would not suit all people with juggling, opera, blues/soul. The is no choice with evening dining. You are allocated a restaurant and table for the whole trip...We prefer anytime dining. The ship was low on supplies and we ordered four different wines before getting one that was available. I have never before had a MaitreD who was derogatory and defensive but I did on this trip. The port stops are fine with plenty to explore on your own or with a tour. Our stop in Nagoya was a complete waste of a day because they processed us for immigration and it took over 2 hours in line then we ran out if time because the ship was leaving port at 3pm. The crew generally seemed a bit tired and the ship lacked the verve and energy of our Star Princess experience. Read Less
Sail Date October 2018
We have sailed on the Royal and loved it. We knew Majestic was different as designed for a Chinese market but did not expect how little was avaliable. The Piasa has 3 bars,most closed at 2200. There is no Wheelhouse bar. No casino bar. No ... Read More
We have sailed on the Royal and loved it. We knew Majestic was different as designed for a Chinese market but did not expect how little was avaliable. The Piasa has 3 bars,most closed at 2200. There is no Wheelhouse bar. No casino bar. No Vista Lounge bar. Crooners is a converted high rollers bar which is a thoroughfare from the theatre and had a high screen running through the middle which stopped people seeing the piano. No dance floor. 3 pool bars. Trivia was in Princess live for the first week then moved to Vista. Table service was very slow as crew had to get drinks from the Crown Grill bar. Bingo was an after thought and the first games were a disaster. 1 production show per week. No Night Club. The only dance floor was the Piasa. International cafe is great for a snack and Vines for a drink. The paid French restaurant was a thoroughfare so people walked through as you dined. There was a band who were fantastic who played in various venues including the pool. Varied artists playing piano, singing and violins. Princess staples. Nightlife was centred in the converted Crooners with the fabulous Tonya on piano until 12pm then DJ Chris. Dancing on carpet was a pain. On average the bar closed around 1am. Sanctuary has also been removed and is a public area but get there early as seats are taken early. For those of you who smoke the choice was an uncovered area on 17 which for most of the time was either to hot or a wind tunnel. The other on 7 was semi protected but no chairs. The deck chairs wooden tables were the only seating. Chairs were brought in a week into the cruise. They also opened another area on 17 with tables and chairs plus ashtrays. If you cruise with Princess you are used to multable areas to gather, drink and dance. Majestic has removed most of these. 22 days became very long. If you only want to sit, read this ship is for you. If like me you like to dance this ships not for you. We did have fun and met some amazing people and as bars and entertainment was limited we made our own fun. There is one redeeming feature of Majestic and that was the crew. As the realisation of the many missing Princess staples became apparent and many passengers became disheartened the crew made all attempts to raise the spirit of the ship. We named the ship the Majestic guinea pig as management juggled areas, venues limited as they were and entertainment to try to offer a come back new experience. The load was mainly Australian and as such we like to party. This is not a party ship. Again I cannot fault the crew. Read Less
Sail Date August 2018
I thought Japan would be exotic beauty with Japanese gardens manicured and admired by all. The itenerary is weak. Cities visited are basically uninteresting and there is no particular beauty in anything that we visited. We went to ... Read More
I thought Japan would be exotic beauty with Japanese gardens manicured and admired by all. The itenerary is weak. Cities visited are basically uninteresting and there is no particular beauty in anything that we visited. We went to Sapporo and spent the day wandering around looking for something to do. May have been my fault, but it was pretty uninteresting overall. Russia is a horrible stop. The Diamond Princess is geared toward Japanese cruisers which is okay, but needs to be considered if you plan to take this cruise. The entertainment staff onboard was really good the production numbers were exceptional. Especially the Bravo show. Awesome performance. The other production numbers are really older Princess shows that have been replaced on most other cruises. The Piazza is small and there is no International Cafe. So, after eleven each night, there is nowhere to get anything to eat. Nowhere! Amazing...cruises are know for food normally...but I was told that Japanese people do not like to eat late at night. O well...better for my health, but not so much fun. Read Less
Sail Date July 2018
Leisure 2 week cruising on two separate 1-week legs: first leg around Hokkaido and Russian Siberia (which I did not do). Second leg: cruise around Honshu with a stop in Korean port of Busan. Loved the grilled uni, whelk and scallops at the ... Read More
Leisure 2 week cruising on two separate 1-week legs: first leg around Hokkaido and Russian Siberia (which I did not do). Second leg: cruise around Honshu with a stop in Korean port of Busan. Loved the grilled uni, whelk and scallops at the Hokkaido fish market stops. Same room,B408, on Baja Deck midships with a balcony, port side. Embarking at Yokohama unpleasant with a large air hangar- type building with no a /c. Port shore excursions expensive. Did my own sightseeing. Need to pay $10 per passenger for shuttle bus from most pier to downtown areas in Japan.Need to get local maps at the port terminals and know the Mass transit bus, train and applicable ferry services. Do advance tour book reading of Lonely Planets one month before and know some quick Japanese phrases in their glossary. I did Hiroshima Atom Bomb Museum and Memorial by tram and the famous floating shrine, torii, by ferry. I like the last stop, Sakata, where I had free sake and, a Green tea demo by friendly hs kids practicing their English and helping lost tourists get back to the shuttle (me). I went to the 100 yen floor of a local department store to get souvenirs for my friends and co-workers back in the States. The folks in Sakata gave us a farewell dance by ladies in traditional kimono. Saw a dragon dance. Saw a mock samurai sword fight. An orchestra played American military and patriotic tunes as they waved farewell to us at sunset dockside as the ship pulled out. Got that on video with balloons released. Touching. Overall food in the MDR ok. Buffet on Horizon Deck with a ramen noodle bar was better. Formal night ok as some folks dressed up to the max. Repeat fares and theater performances on both legs a minus. Another minus was a medical evacuation of a fellow passenger which caused a 6-hour delay in returning to Yokahoma for the completion of my first leg of cruise. Those passengers completing their cruise had to reschedule their airline flight departure for later flights if available!!! Lesson learned : buy travel insurance as most of those passengers needed it. Me, I got a $25 refund on my costly internet service in the event of calling my airline as I made my flights independent of Princess Cruises. A plus as I dragged my bags off ship first at 730am and hailed the first taxi to Haneda (not Narita) for $90USD for my wife and I, for a 1030am flight to Hong Kong. Flexibility is key for unanticipated delays like typhoons alerts and medavacs. Also add 2 days before and after for pre- and post-excursions of Tokyo and Hong Kong. JimWofFlushing, USA. Read Less
Sail Date June 2018
5 day cruise ex Singapore April 2018, first appearance of the ship was great ,very large areas plenty of room Okay food , ticked all the box's. By day 2 you could feel the staff were over worked as the ship was quiet full , all ... Read More
5 day cruise ex Singapore April 2018, first appearance of the ship was great ,very large areas plenty of room Okay food , ticked all the box's. By day 2 you could feel the staff were over worked as the ship was quiet full , all restaurants that are free dinning had the same menu reason given was that the ship had far to many passengers therefore they decided to have the exact same menu, which was fine as we went to fine dinning on 4 occasion's to experience a different menu . At the end of the 5 day cruise we were satisfied with the Ship and what they offered ( it was not expensive very reasonably priced ) I just thought when you build a Ship capable of caring 4500 passengers don't tell me that all menus are the same due to the large number of passengers ( very poor excuse ) They need to have more staff and if a restaurant is American, Chinese , etc you should serve the type of food that is unique to the restaurant Title . That is the only complaint we have the Ship s actually very good the 3 star rating is mainly for the lack of selection at the free dinning restaurants. By the way the free Pizza's can be used as Frizbies they are cooked on a pre made base that you can purchase as any supermarket Read Less
Sail Date April 2018
April 1, 2018 to April 16, 2018 from Tokyo to Shanghai. First night in La Bistro first choice wine is not available, second the same. Cabin has noise and we are not able to slip. Cabin phone is not working. Change a cabin 2 times. Most of ... Read More
April 1, 2018 to April 16, 2018 from Tokyo to Shanghai. First night in La Bistro first choice wine is not available, second the same. Cabin has noise and we are not able to slip. Cabin phone is not working. Change a cabin 2 times. Most of food OK, but beef and burgers are not eatable. In Tsar restaurant waiting for desert 25 min, waiters disappeared and after desert came melted. Pastries and ice cream are very good. Watermelon is tasteless. All ports are excellent. All shore excursions are good, but one. Entertainment below average. Only two good shows for 15 days. Use a same musicians for 2 times. Customer service is a big issue, we need contact hotel director for resolve cabin noise issue. Cabin was clean and we have no problem. Information from bridge came very late and not clear. NCL need to improve customer service and not sail cabin with noise. Read Less
Sail Date April 2018
Disappointing Weather Beleaguered Odyssey to the China Seas This was out tenth cruise with Celebrity plus a further three more with the RCCL Group, and overall, this was by far our worst cruise experience yet. It is difficult to ... Read More
Disappointing Weather Beleaguered Odyssey to the China Seas This was out tenth cruise with Celebrity plus a further three more with the RCCL Group, and overall, this was by far our worst cruise experience yet. It is difficult to pinpoint precisely why we came away so disappointed but there was something distinctly odd about this cruise. We are relatively experience travellers and fully accept that one must accept the rough with the smooth while traversing our glorious planet and as such find it somewhat churlish to complain when things do not always go to plan, but from the get go the cruise lacked any atmosphere. Perhaps this was due to the scheduled 20h00 departure time when most guests were either at dinner or in the grand theatre, so the usual sail away party that encourages guests to get into a party mood never effectively happened. A further contributing factor could well have been the highly diverse demographic on this cruise where passengers of the various distinct nationalities tended to stick to themselves. Of course, the strange weather we experienced on the trip did not help sailing through a major storm on the second day of the cruise and then effectively losing two days anchored either in a harbour or out at sea due to dense fog that restricted access to or egress from a couple of the ports we were scheduled to visit during the cruise. The general feeling of discontent that permeated the ship, shared by many other passengers whom we interacted with throughout the cruise, inevitably had a dampening effect on the overall cruise experience. Yet the cruise ship management team seemed to be quite blissfully unaware of the obvious malaise developing among their passengers. Based on this cruise, we can only infer that the standards of the Celebrity brand generally are slipping. In virtually all aspects a clear deterioration of their product offering was notably detected. Some random observations in this regard include: Entertainment: Apart from the ship’s hard working orchestra, a really top notch card magician and an energetic female singer who really knew how to work a crowd, the quality of entertainment offered was very poor. Indeed how some of the acts could possibly ever have been contracted frankly beggars belief and suggest Celebrity is scraping the bottom of the barrel when it comes to attracting cruise ship performers. Food: The quality of food in the main dining room was always well presented but generally somewhat bland. The same could be said of the buffet dining option in the Ocean View Café which was in the main uninspiring and very much of the sameness day after day. However, in the defence of the F&B team, it must have been extremely difficult to cater for the tastes of the multicultural demographic on board. The obvious conclusion the typical passenger must come to is that the notable decline in the “for free” restaurants is but a not too subtle way of persuading guests to use the speciality restaurants, most of which did not seem to be that well patronised. We object paying what we consider to be an excessively exorbitant couvert charge for the speciality options, the Tuscan Grill and QSine, a sentiment that is shared by most other passengers as neither of these two venues seemed to be that well utilised. In the event, we did sample the fare of Sushi on 5, the speciality Japanese venue and were well satisfied with the meal which was well presented, tasty and good value. Guest Speakers: We usually enjoy the “On the Podium” enrichment lectures of the guest speakers on board. On this occasion however, the talks namely a series on Buddhism and another on oriental art were clearly not of much interest to the rank and file passenger and were extremely poorly attended. Apart from the first lecture in these series which were held in the Cosmos Lounge, subsequent lectures of both series were offered in the huge main Celebrity Theatre. On one occasion the art history lecturer had an attendance of less than ten in the Celebrity Theatre venue, while on the occasions we attended either of the speaker’s offerings, we never counted more than thirty to forty people in attendance. Surely seeing these enrichment talks were being so poorly patronised, The Cruise Director should have offered the speakers a more intimate venue? Cruise ship management: As mentioned previously, the cruise ship management did not seem to be able to gauge the level of non-satisfaction that enveloped the ship. Ship officers were seldom seen around the ship, and the Cruise Director did not seem to understand that the poor attendance at organised activities on board could mean that passengers were not all that happy with what was being offered, and communication with passengers (especially during times when the ship lay anchored off shore or in port – on two occasions for almost a full 24 day) was woefully inadequate. Even the affable Captain Alex, whose humorous daily admonitions of peace and love often did provide sound food for thought, was found wanting in this regard when passengers were kept completely in the dark for almost 24 hours while the ship was anchored at the port of Incheon which was closed due to excessively reduced visibility. Communication from the Cruise Director did improve when the ship was again anchored off shore outside Shanghai for a further extended period, so perhaps the ship’s management did learn from their previous shabby performance after all. Itinerary: We chose this cruise because of the itinerary as a visit to Beijing, in particular, had long been on our bucket list. While completely out of Celebrity’s control, the delayed arrival in Incheon, the full day lost while the ship was anchored in Incheon because of the port’s closure and the further delay while Shanghai port remained closed, all had the effect of severely constricting the limited time available to see the attractions in Seoul, Beijing and Shanghai . Specifically, we had booked a three day two night ship excursion to Beijing which was to be the highlight of our trip. Unfortunately because of the weather, this excursion had to be reduced to a two day, one night offering which meant that the attractions and sites to be visited had to be concertinaed into two not three days resulting in minimal time being spent at some key attractions such as the Great Wall and Tiananmen Square, or to some attractions such as the Summer Place not being visited at all. Most disappointing. Similarly we had a half day hotel drop off ship excursion in Shanghai at the end of the cruise. This too had to be curtailed as the excursion which was scheduled to be completed by about 13h00, only started at 16h45 because of the ship’s late docking. However, all’s well that ends well as the excursion enabled us the see the Bund in Shanghai at night. Awesome! The ship: The Millennium was ostensibly refurbished only two years ago. Clearly this refurbishment was focused primarily on upgrading the experience of suite class passengers as the refurbishment seems to have been restricted to reconfiguring the speciality and suite class restaurants and to upgrading suite class staterooms. Very little attention was paid to the more frequently used public areas such as the Ocean View Café and surrounds which are in a particularly bad state, or to the standard staterooms. Our Concierge class stateroom while clean and adequately equipped was drab and in dire need of upgrading. However, while ageing and in urgent need of a complete makeover, the Millennium was always kept clean and well maintained. Service: The one enduring positive of the cruise was the generally good to excellent service we received from most of the service staff with whom we interacted be they stateroom attendants, barmen, waiters or stewards. It is really one area where the RCCL Group have got it right and staff invariably are attentive, well trained, obliging and cheerful, always seemingly willing to go the extra mile and undertake their duties with a smile. By contrast, we found some of the more professional staff in Guest Relations and particularly Shore Excursions to be surly and off-hand. Perhaps this was because a lot of extra work was thrust on them to amend or rearrange a number of excursions that were affected by the weather issues. But they should acknowledge that the passengers were also significantly inconvenienced during this cruise. It is after all, their job! Despite these obvious shortcomings, the cruise nevertheless presented us with opportunity to exploring some unique parts of the East and to view many iconic sites first hand. Some highlights included: • Exploring the beautiful temple and gardens of Zhongheng Park in Keelung (the port city for visits to the capital Taipei), site of the majestic 25 metre high statue of the Goddess of Mercy – the biggest such statue in SE Asia • Visiting Peace Memorial Park and Atomic Bomb museum in Nagasaki, a most moving experience and a timely reminder that we have to keep the nuclear weapons out of the hands of hardliners wherever they may exist • Traversing the ultra modern city of Busan by hop on – hop off bus. Unfortunately a rushed visit so we did not have the time to see the famous fish market, apparently one of Busan’s main attractions • Viewing an ancient volcanic crater site followed by a close up view of centuries old village life on Jeju Island • Visiting, albeit in a somewhat hectic fashion in view of the delay in arriving in Tianjin, most of the major iconic attractions of the city of Beijing including the Great Wall, the Forbidden City, Tiananmen Square and the Temple of Heaven • Staying for one night in the glorious China World luxury hotel (as part of the included Beijing experience). Certainly one of the best hotels we have yet stayed at • Viewing the lights of Shanghai at night • A most interesting post cruise a private day long tour of the ancient village of Su Zhou and the unique 900 year old water village of Zhou Zhuang. We have been loyal Celebrity cruise passengers for over ten years where we have been privileged to enjoy many wonderful experiences. This only further serves to heighten our concerns at the apparent (but notable) decline in the quality of the Celebrity product. Had we not already have booked and fully paid for a further Celebrity cruise of Canada and New England this coming September (which we seriously considered cancelling), the Millennium cruise of China and South Korea would probably have been our last with Celebrity. Hopefully, our experience on the Summit in September will restore our faith in the Celebrity brand. However, whatever the outcome we feel the time has now come for us to explore the products offered by competitor cruise lines so, in all probability, we shall be bidding a fond but sad farewell to the Celebrity brand after our Canada/New England cruise. Read Less
Sail Date March 2018
IST cruise and a big disappointment.Chose itinerary and company based on friends and reputation of Celebrity.All my life have been told that the dining/food is an amazing experience.Well it's NOT on the Constellation. Main ... Read More
IST cruise and a big disappointment.Chose itinerary and company based on friends and reputation of Celebrity.All my life have been told that the dining/food is an amazing experience.Well it's NOT on the Constellation. Main restaurant San Marco was extremely poor for food quality and standards of service.eg first meal asked for a table for two....only to be sat in a row with my wife further away than both diners either side !Had to stand up and wave to get someone to come and serve us after 20 mins .He asked if I was ready to order....I replied a drink would be nice ! Food was over cooked, dry chicken,icecream scoop of 'mash' and a sprig of broccoli !! Food described on the menu arrived without certain ingredients eg salad with blue cheese .....no blue cheese.Prawns with exotic mango cocktail sauce came with a little pot of tomato sauce ! Looking back I can not believe how bad it was.We did not look forward to our evening meals.QSine (speciality dining) was our saving grace, Food in the buffet restaurant was better but it always felt like being on a ferry!NOT what we wanted on a very expensive holiday .I am told we have been very unlucky ! but MANY people were complaining at the standards on the boat.This was our first cruise so we tried to enjoy it as best we could .Experienced cruisers said it was the worst they had ever sailed on. Cabin was great,plenty of room,comfortable bed etc.Balcony uninspiring and definitely NOT worth the large extra cost.Canapes( a few olives,couple of crisps !) came every afternoon which were never touched. Staff on the whole friendly but we never felt special.Cabin attendant excellant.Concierge ....only saw her once and she couldn't answer our question and did not attempt to try and find out or get back to us ! Entertainment in theatre ..excellant. Trips totally overpriced and poor.....£ 127.50 each for the hidden valley ...absolute rip off. The overall impression of the ship is that it is tired,dull dark lounges and not the luxury experience I had looked forward too,especially for the high cost, and expected from one of the best rated Cruise companies. Cruising again ? Why not ! But not on the Constellation !....maybe more research next time ! Read Less
Sail Date February 2018
Sydney to Auckland, Feb18. First impressions were excellent, the online check in made things an absolute breeze, we were onboard the ship by 1pm, which gave us plenty of time to become familiar with her. The Journey is a lovely ... Read More
Sydney to Auckland, Feb18. First impressions were excellent, the online check in made things an absolute breeze, we were onboard the ship by 1pm, which gave us plenty of time to become familiar with her. The Journey is a lovely well maintained ship, very clean. Our cabin on Deck 4 was located midship starboard side around 5 cabins down from the Starboard Gangway but was extremely quiet the whole time we were onboard even with the gangway being utilised. Our cabin was extremely clean, the en suite was on the small side and if you're a big guy then you have to turn sideways on to the shower to fit your shoulders in. The plastic shower curtain is USELESS would be so much better if they just had a glass door. Our cruise was 14 days, we had plenty of storage space and for the first time on 5 different cruise lines I was able to put my Extra Large Samsonite Hardcase under the bed (big plus). Our Cabin Attendants Louis and Reynaldo met us, fantastic guys, who delivered excellent service with a smile or joke every time we met them. They kept the cabin absolutely immacuate. As for the food, well the Main Dining Room was good, good choices and well cooked etc etc as you'd expect. The Buffet up at Windows Cafe, even though it had a number of speciality nights, we saw time after time, the same deserts, the same pasteries, the same sushi served up lunch and dinner. The Chefs Top Table was a STUNNER brilliant, great food, great wine and great company. Prime C Steakhouse the food was average but it was brilliant in Aqualina, as was the service. Coffee was out and out DISASTER and NOT WORTH DRINKING. Getting served UHT Milk for coffee whilst the ship was visiting two of the BEST Dairy Nations in the world is simply not on. As for the Coffee, the beans must have been roasted badly because the coffee was full of acid, no balance and very little favour. Onboard Entertainment to these Aussies was POOR. 54 may have been great for the Americans onboard but to anyone else it was so so. No Presentations on the history of New Zealand etc etc other than the Shore Excursions was pretty poor. That said we had the only Presenter Dr Michael Fopp do outstanding presentations on the Battle of Britain, Early Female Flyers etc etc. The Public Rooms were all excellent and very very comfortable. The ship only has 690 passengers maximum onboard so it was always possible to get a seat except at 6pm for Dinner at the Discoveries Bar or the Sunset Bar on the stern if the ship was sailing. The Itinerary was wonderful with plenty of time in the various ports we visited. Gave us plenty of time to wander around or take up shore excursions. Picton is just gorgeous whilst Napier with its Art Deco buildings was also a highlight. Milford Sound we arrived with grey skies but the sun rose and the sky cleared to show Milford in all its glory. We met a number of the Officers and Crew, all of whom were very nice and would take the time to have a chat with you. Finally the Onboard TV Entertainment was woeful. Documentaries were over 20 years old in some cases, whilst the movie selection was limited and repeated after a couple of days. The first cruise line to introduce a system like the In Flight Entertainment one finds available onboard a flight with Emirates, Singapore or Qantas Airlines will make a killing. No excuse in this day and age of technology for ships not to have such an entertainment system available to its passengers given ships have more space to carry such systems than aircraft. If the airlines can do it, the cruise industry should be doing it as well. Overall, we enjoyed the cruise because of the itinerary and the ships crews. The things listed above if improved would see the Journey really at the top of its game. Read Less
Sail Date February 2018
Ok, we had a lovely Cruise, the itinery was great and that is what sold us the cruise, the ship was comfortable, albeit a little tired in places, There were issues that Celebrity really need to address but on balance it may appear to some ... Read More
Ok, we had a lovely Cruise, the itinery was great and that is what sold us the cruise, the ship was comfortable, albeit a little tired in places, There were issues that Celebrity really need to address but on balance it may appear to some that these are petty to others. However you have to remember that Celebrity are selling a dream, and as a customer I should not have to compromise. We arrived early in Abu Dhabi, 7am but couldn’t check in until 9 and board until 11 and didn’t get cabin until 12, so really lost the morning. No one said we could leave the cruise termininal at check in but in reality there was nothing to stop us once checked in, so I should have asked. My advice is check in and then do the big red shuttle bus to the trade centre or take taxi and start exploring as soon as you can. Don’t waste time waiting to get your cabin as it will still be there when you get back and your luggage will have arrived too. We didn’t, ended up not going out until 13:00 so missed doing as much there as we could have there. My biggest issue that makes me angry with Celebrity is the Indian Visa debacle as others have mentioned, so will not go into details here, but Celebrity are shirking there responsibilities for treating customers fairly when they insist in their correspondence that to board you must have a Multi Entry Visa, yet are able to “arrange” on board visa’s for people they allowed to board without a visa and at a cost that was significantly less than most of those passengers who followed their guidance paid to the Indian Consulate or a Visa Application Service. The most frustrating issue relates to the lack of sun Beds, and the behaviour that this creates to Bed block. Something that was prevalent and have not seen on other cruises, so beware. The pool butlers seemed unable to manage the situation when beds were reserved but unoccupied for hours.....and there was no obvious system in place or passenger communication on a fair usage policy, something that they could have published in the daily guide. The terrace was lovely with its rattan furniture and big screen, but again if you wanted one of these beds you had to be up early, and if you went specifically to only watch the film then I am afraid the floor was for you. This really isn’t acceptable for a Cruise line of Celebrities status. The state room was really nice, not new but clean and comfortable. A nice place to take a lazy breakfast on the balcony on your first day at sea. The attendant worked hard to look after us and was responsive to our needs. We really enjoyed the Celebrity cabaret team shows in a first class theatre, some of the other shows were a little hit and miss but still watchable. The Martini Bar was a great environment and very popular so always commanded big queues at the bar, patience is a virtue, the guys work hard, but another pair of hands would have really helped. The San Marco was a nice environment but the whole Select dining queuing spoilt some of the enjoyment and seemed chaotic, although we learnt to book a table for the following night on our way out so helped us cope with the apparent Chaos. The staff work hard, but sometimes there just doesn’t seem to be enough of them and on quite a few occasions I had to ask for my Wine to be topped up, again when you are selling an experience then attentiveness is what makes the difference, that is the finesse that it lacked. Food was generally good with a selection and some staples if you didn’t fancy the daily special, but having cruised previously with Princess although the food was enjoyable I would say it wasn’t quite as good. The Ocean View was great for breakfast and throughout the day had great selection of good quality mealsand snacks - really enjoyed the Pizza bar and the Egg station for breakfast. We chose to eat the Indian special dinner served there when in Mumbai, it was really very nice. The Tuscan Grill was nice, and more personal, it is probably worth the premium just for the change of scenery and a very enjoyable steak with an excellent and attentive sommelier. The silent disco was good fun and really enjoyable, so have ago. We had the classic alcohol drink package, which was great unless you wanted specifically to enjoy primary branded drinks and spirits, but if you fancied a special tipple you only had to bay the uplift on over your package allowance. This package also enabled us to enjoy the coffee and tea selection in Cafe Baguio for 11’s with some wonderful pastries. In terms ports of call, Mumbai, Dubai, and Muscat were my favourites taking in the sunset at Sky at Level 143 of the Burj Kallifa a must. The Grande Mosque in Abu Dhabi is a must too. So overall we had a lovely time, but there are some niggles that Celebrity need to improve. This was my first time on Celebrity so expectations from talking to others were high. The test is would I do it again? Assuming Celebrity sort out the Visa situation then Yes, but having been once and learnt how it worked I would certainly be more demanding of the pool butlers and in the San Marco. It would be nice to go back and see that Celebrity have recognised the issues and feed back from myself and others and then to come back and write perfect review. Read Less
Sail Date January 2018
Our 15 days cruise started in Hong Kong; we made a tour along Vietnam (3 ports) and around Taiwan (3 ports) and then back to Hong Kong. Celebrity Millenium is a very nice ship (°2002), but it's well maintained, and very stable. ... Read More
Our 15 days cruise started in Hong Kong; we made a tour along Vietnam (3 ports) and around Taiwan (3 ports) and then back to Hong Kong. Celebrity Millenium is a very nice ship (°2002), but it's well maintained, and very stable. Even in heavier weather with 5m waves, the ship cuts clean through the waves. Oceanview cabins are agreable. Our room attendant gave a very nice service. The captain showed up regularly, gave some presentations in the theatre, and was very accessible and sympathetic. But for people like us, who like French cuisine, the food was a disaster. For other people it was maybe mediocre (never 'delicious', sometimes looking good, mostly tasting bad, chewy steaks, greenish scrambled eggs, ...). Often it sounded right on the menu card, but sometimes it turned out to be something entirely different; they used a nice french name, and then they felt free to create a dish that does not even smell right. For example, when words like 'bisque' are used, you cannot throw in some fish in the soup, it should be prepared the french way. We wanted to 'celebrate' the new years evening countdown to 2018. What did we expect? - A deliceous dinner in the Metropolitan Restaurant - A big Sylvester Show in the Theatre - A nice dance evening in the Rendez-Vous lounge What did we get? - The delicious dinner was a disaster (several people had to send their plates back because of almost uneatable, like the lobster bisque, the salmon mousse and the orange duck). - There was no big New-Year's Show, instead the show was a female singer (although very good) but nothing like the big broadway shows that they dis on some other days (with the Celebrity Singers & Dancers). Bad timing regarding what show to bring when. - Later, while we were dancing in the Rendez-Vous lounge, suddenly the band stopped playing from 11:50 until 12:05, so we missed the whole countdown experience, the kissing and the wishing. Explanation was that the 'official' countdown was at the foyer, and that all the rest was secondary (and therefore aborted). At 12:30 a DJ would then continue in the ugly Cosmos lounge on deck 11. Thanks, but no thanks. Overall the staff was very friendly, and they offered a very nice service. Only the Cruise Director (responsible for entertainment) had no feeling for how and what to organise on which day: Chrismas went by unnoticed. On some days he organised 'silent dancing' where people were 'dancing' with headphones (choice of 3 channels), unable to communicate to each other while doing so, and not on a dance floor but on the carpet of the foyer. Celebrity maybe again, but surely not for Sylvester. Read Less
Sail Date December 2017
We choose cruise for destinations and locales We looked forward to an exotic cruise with lots of new sites and sounds. The destinations were disappointing especially since the tours were very expense, misrepresented and very ... Read More
We choose cruise for destinations and locales We looked forward to an exotic cruise with lots of new sites and sounds. The destinations were disappointing especially since the tours were very expense, misrepresented and very disappointing. Ac,tivities on the ship were underwhelming and poorly timed during meals or land days. Big focus was for passengers to upgrade and spend money. Drink packages, WiFi , speciality dining, Upgraded room service, Even water for tours. Very few Americans , focus was on Asian customers. Price for cruise very reasonable, but travel costs are very high to get there and cruise Is very short 5 Days. RCL felt like NCL in their focus of getting guests to spend money on all activities on and off the ship. They should be more like their sister brand Celebrity to make the cruise more enjoyable. Nice cabin but engine nosies in Jr Suites make nights very uncomfortable. Food mediocre. Upgrade for a steak at dinner????? Rethink the brand...... Read Less
Sail Date December 2017
We have Elite Status on Celebrity which says, we are fans! Our previous Celebrity Cruise was on the Millennium as well... Vancouver to Japan. We were on Concierge level which, to be honest, is not worth the extra. Friends were on ... Read More
We have Elite Status on Celebrity which says, we are fans! Our previous Celebrity Cruise was on the Millennium as well... Vancouver to Japan. We were on Concierge level which, to be honest, is not worth the extra. Friends were on Aqua and were raving about it, We had wanted to even see the Blu restaurant and even the Concierge couldn't arrange it. WE found a 'deal' on Aqua for this cruise so booked it. Loved the shower. Tried to get some good non-allergic pillows. The first one was like a brick. The 2nd was like a dishrag. I wrote a comment to the Accommodations Manager but received no comment back. The room attendant tried his best but to no avail. The food in Blu was good... but nothing outstanding... I sent back a rack of Lamb that was raw... and on another occasion a steak that was tough. My wife returned a chicken breast that was so tough she couldn't cut it. SECRET: you can order off the regular dining room menu... or virtually anything else ... so just ask. It was nice to have the same Cruise Director and the same Captain Club manager plus the amazing Tina as Musical Director. The best part of the cruise was a result of logging into Cruise Critic's Roll Call. Jon had arranged the rental of a 10-cabin Junk for Halong Bay. Ziggy had arranged a 2-day tour in Bangkok. Penny had arranged some other day tours in Vietnam. All we needed to do was send money! Check out the Roll Call on your next trip!!! Read Less
Sail Date December 2017
We loved the itinerary and the tours were wonderful (except Malaysia but that was because the ship had a mechanical problem so we didn't get to Malaysia in time for any good tours). My cabin steward was excellent - the best ever - ... Read More
We loved the itinerary and the tours were wonderful (except Malaysia but that was because the ship had a mechanical problem so we didn't get to Malaysia in time for any good tours). My cabin steward was excellent - the best ever - Robert on the 10th deck. Embarkation and disembarkation so very smooth. That was the pro's. Now for the con's - the ship is in dire need of restoration - our air conditioning didn't work well at all - we had it at the very coolest level and we still were too warm. The dining room staff in the Pacific Moon were for the most part not very good. It seemed that they were not happy with their jobs and it showed in their service. No one ever came and asked how we were doing during the meals like they used to. On this ship they acted like it didn't matter how they treated us because they were going to get the tips anyway. No real incentive to serve. The most disappointing thing was that only once did they have good dance music where there was a dance floor. There was a wonderful piano player and singer who played near the piazza most nights and we would have loved to dance to his music (the last night there was a group of us that did end up dancing in the aisle and really enjoyed it). He also did play one night at the Wheelhouse (where he should have been most of the time as for the one and only time the dance floor was filled with dancers). Also the other piano player played one night at the Wheelhouse and my husband and I were the only ones dancing because people had given up on finding a good dance place. On our other cruises the Wheelhouse was always the place to go for good dance music and it was always filled with people. That was my biggest disappointment as that is one of the things I always look forward to. Also disappointed that there were no Enrichment Lectures like they usually have. (Do not like all the shopping lectures). Also the accounting for our bills were terrible (I had gift vouchers and yet I was always charged for the item and then had to spend so much time in long lines to get it right - the long lines were because it was happening to everyone. Also when I got home I have a charge on my card for $600 more than what my bill was and now I have to call and try to get that straightened out. On the Pro side - the CS people were very sweet and understanding. The food was not as good as previous cruises. I heard that the ship has been chartered out to a Chinese company and if that is true then that would explain why it didn't measure up to all of our other Princess Cruises. In closing - even though there were many cons - the itinerary made it one of our most favorite cruises. We had never been to Asia and we loved it so we did come home delighted with our vacation. Read Less
Sail Date December 2017
We were on the 15 day cruise Oct 26 - Nov 10. Chose this cruise as our 25th Anniversary celebration. Despite not getting to ports which is understandable because of weather. But the Captain of the ship was extremely unprofessional by ... Read More
We were on the 15 day cruise Oct 26 - Nov 10. Chose this cruise as our 25th Anniversary celebration. Despite not getting to ports which is understandable because of weather. But the Captain of the ship was extremely unprofessional by coming over the loudspeaker and threatening that people would be thrown off the ship when we arrived in Hong Kong and calling them a group of “hyena’s and stupid” people. Even last day while commending his staff, for the situation earlier in the cruise mentioned “stupid” people again. TOTALLY UNPROFESSIONAL! Besides not getting to ports for uncontrollable reasons, one port that we got to was a complete disaster. People that weren’t scheduled for tours got off the ship before us. Don’t know how that was possible. Our tour was scheduled for 2:45pm and we left at 4:25, by the time we got to the castle it was getting dark and it was under construction so no beauty in that. Then off to a shopping area, arrived at only 7:15, where everything was closing at 8 except restaurants... most of us took taxis back to the ship. So disappointing! The food was also disappointing this time, the buffet was repetitive and not a lot of choice, maybe it is because it is a smaller ship or the fact that they were catering more to the Japanese clientele. The food in the main dining area was average a lot of times lacked flavour and the “Princess Favorites” were all Japanese choices. Our waiters were very good, but never once did the maître’d come and ask us how our meals were. There were a lot of people complaining about the quantity of food (for me it was fine) but even the waiters would say to us we can order you more if you would like when placing our meals in front of us. Also, bring back anytime dining 5:30 is too early and 7:45 to late. Entertainment was subpar sometimes very amateurish. People would walk out of them. Scheduling was also not very good as they would be at 8pm when you just sat down to dinner, sometimes went to the early show but it wasn’t convenient either. The onboard entertainment was also not what we have been used to in the past. No poolside entertainment, too much art auctions, junk on sale or things to do that would cost extra money. The cruise director was non existent except at the shows,but the cruise staff were very friendly and entertaining. Princess needs to step up with their entertainment and get creative if they want to compete with the other cruise lines. Disney, RCCL, and NCL have great shows! We had a balcony cabin that was spacious and our stateroom host was excellent, no disappointments there! Still made the best of out of lemons and made lemonade to have a good time and meet some really nice people too! Read Less
Sail Date October 2017
Very nice ship, fitted out well, plenty of eateries and bars, but the allowable dress code, was appalling. I understand people like to relax and unwind, but there is a time and place, where you need to make an effort and night time dining, ... Read More
Very nice ship, fitted out well, plenty of eateries and bars, but the allowable dress code, was appalling. I understand people like to relax and unwind, but there is a time and place, where you need to make an effort and night time dining, is that time. Far too many people, rocking up in board shorts, singlets and thongs and expecting to be allowed entry to the Dining Rooms. We are not snobs by any means, but we do like to make an effort and dress appropriately, when we enter and are served a meal, in the ships main dining room. You want to dress and act like rednecks, then go to the Buffett. We did notice that waiter service, in the bars and dining areas, appeared to be cut back a little, compared to other ships. The food on board was very good, but we have experienced better on other Cruise Lines. Staff were very good, as we have found on other ships, but lacking in numbers on this ship. All the on board venues, both dining and entertainment, could have used some additional staff also, but on the whole, our cruise was good. The main theatre entertainment on this ship was exceptional and probably the best we have seen throughout our 15 cruises so far. The smaller bars provided reasonable music, but nothing you would write home about. Cruise Director and staff were always mingling with the passengers and available to answer questions. The Captain and ship's officers were seen to be walking around the ship daily and always speaking with the passengers. We joined the ship in Papeete and the whole process of getting on board, seemed to take forever, but this may have been the first time, a ship has embarked hundreds of passengers here and the facilities were just not up to task. Disembarking in Sydney was fine without any problems. As stated above with minor grievances set aside, I would recommend this ship for future cruises, if your happy to hang out in your shorts and thongs all day, then this is the cruise line for you. Read Less
Sail Date October 2017

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