This is our 6th cruise with Azamara and we were somewhat concerned at how things would be on board after suffering through the booking process on the new, badly implemented and frankly appalling booking system.
First impressions are that the ship is looking a little tired with some areas needing a spruce up but overall these issues are not major.
Officers and crew are, as usual, outstanding ...
The ship has an elegant interior which is kept spotlessly clean. All passengers were greeted with a glass of champagne on embarkation which foreshadowed the great service for the whole cruise. Cabins were immediately available so after unpacking we went to the aft buffet for a snack. We were warmly greeted and treated to nice glasses of wine while admiring the view of Hong Kong in somewhat chilly ...
Great Customer Service experience on this cruise. The Square's customer service agents, destination staff, and their supervisors were all top-notch. The personalized attention we received will keep us coming back to Seabourn.
Dining was hit and miss. We had some inedible and salty food at Earth and Ocean, where we usually like to dine. We had terrific Indian food that was specially prepared for ...
My first time sailing with Cunard having sailed mainly with Royal Caribbean (14 cruises) and I was so disappointed.
1, the stateroom was nice but the balcony was stained and rusty.
2, the ship felt old and tired.
3, the shops on board catered for people who wanted expensive watches and jewellery, ladies clothes, booze and the normal Cunard material.
4, I didn’t purchase the $400+ ...
The ship is magnificent, although the recent refurbishment in 2023 didn't reach all the staterooms( not allowed to call them cabins), the carpet in our room was badly stained. When contemplating a cruise with Cunard get everything in writing, we spent 3 hours on the phone between NZ and Australia with the Cunard agent and decided to upgrade our stateroom to a room with an un-interrupted view, on ...
We especially chose this cruise ship because of its large cabin and bathroom and the "best cruise for cuisine". We have been on a lot of Azamara and Regent cruises and thought we should try this new experience. It started badly as we were sent to the wrong terminal in Bangkok.
We got on board and were very pleased with our cabin (A1). The attendant Gede and his assistant Mark were excellent. ...
Found two worlds on this cruise amazing staff Great rooms and wonderful decor Food was excellent although i kind of expected more based on the marketing Cabin room attendants were great and attentive Most waiters were punctual and polite Overall entry level staff was good
Above is the Heaven part
Management and reception desk was HELL on earth unless you like to be lied to ...
The ship altered the itinerary by an hour or 2 at each port (shorter), and that sent the shore excursion department into convulsions . There were line ups of 15 to 25 people constantly as the Shore excursion desk.
We enjoyed the lovely ship and our veranda B2 cabin was the nicest we have ever had at sea, (after 15 cruises.)
The food in the Terrace cafe was outstanding. We had a good ...
All staff were very friendly.
What is not good? Almost zero outdoor, pool deck activity! Only once every two weeks some food or live music on the pool deck. No music anywhere when the show is on. Some harbors bad stops such as in Java. Excursion some ok, some just hours of bus drives. Worst: Horrible wifi! If you are not retired and need to work some online: Do not use Regent! They advertise ...
I chose the 20 night trip from Mumbai to Singapore, especially looking forward to revisiting the Maldives, and generally having tours which gave experiences out of the norm. I particularly wanted to treat myself to some top-notch cuisine. Oh dear, what a mistake.
There were good points. The cabin was usual size, clean, comfortable. Storage fine for one person, but inadequate for two. BUT ...