89 Quay Street
Auckland CBD, New Zealand
137--147 Quay Street
Auckland CBD, New Zealand
Located in downtown Auckland, Queens Wharf Passenger Terminal and Princes Street Wharf are situated in the heart of the CBD, making it an easy and convenient embarkation and debarkation port. Part of Waitemata Harbour, the wharves are both used by cruise ships, however Queens Warf -- also known as Shed 10 -- is the primary location.
Many of the major cruiselines use the port, including P&O Australia, Princess Cruises, Royal Caribbean, Norwegian Cruise Line, Dream Cruises and Celebrity Cruises.
Directions to Auckland Passenger Terminal
Queens and Princes wharves are accessible via car, public transport and, due to their proximity to the CBD, by foot.
Getting There By Car
If you're arriving from the airport, the drive will take about 30 to 45 minutes. Allow for traffic delays as there are currently a lot of roadworks taking place around the CBD as the so-called City of Sails prepares to host the 2021 America's Cup. While there isn't any public parking available at Queens Wharf and Shed 10 and very limited parking available at Princes Wharf, there are parking facilities nearby. Drop-off zones are managed by on-site traffic controllers.
Getting There From the Airport
The port is 22 km from Auckland International Airport. Passengers can take a taxi or choose from a number of shuttle services available.
Getting There By Public Transit
Located directly across the street from Queens Wharf is the Britomart Transport Centre, which is used for bus and train services. If arriving by ferry, the Downtown Ferry Terminal is between Princes Wharf and Queens Wharf. Ferry services are available from Devonport, West Harbour, Half Moon Bay, Pine Harbour, Waiheke Island, and other destinations.
SkyBus City Express tickets are $17 each way and drop-off is an easy five-minute walk to Queens Wharf and a 10-minute walk to Princes Wharf.
A taxi rank is also located at both terminals. The fare to Auckland Airport ranges between about $75 and $90.
Rental Cars Near Cruise Port
There are no rental car facilities at the port. A car can be prearranged by a rental car hire company and delivered to the terminals.
Parking is not available at the terminals, however there are pick-up and drop-off zones at both wharves that are directed by traffic controllers. Although there is very limited parking at Princes Wharf, it is not recommended. Downtown Car Park, Viaduct Car Park, and Britomart Car Park all offer public parking facilities available at the Downtown Car Park.
Dedicated luggage handlers are onsite to help passengers with their luggage, but there are no porters on site. Bag drop-off is located either inside the terminal or near the taxi stand, depending on the cruise line.
What Time to Arrive/Embarkation
Arriving at your scheduled check-in time will ensure ease of embarkation. The terminal staff are efficient and there are accessibility options.
For wheelchair services, contact the port directly on +64 9 348 5000
Where to Grab a Bite or Last-Minute Essentials
Both terminals are located in the hub of the Viaduct Harbour district. Cafes, restaurants and convenience stores are all within walking distance. For other essentials, supermarkets are located in the CBD, easily accessible on foot or by public transport.
Public toilets are located nearby the terminal, opposite the ferry terminal.
There are no luggage storage facilities, however there are a number of luggage storage options available nearby.
- E-lockers are located at the Downtown Ferry Terminal at Pier 2 (next to the ferry boarding platforms), which are accessible 24/7 every day of the year.
- The Luggage Hotel at Shed 23 on Princes Wharf also hires out strollers, umbrellas, wheelchairs and phone chargers.
Where to Sit
There is limited seating for embarking passengers inside Queen St Wharf on the ground floor. There is no seating upstairs during check-in and customs.
Watch Out For
There is a lot of redevelopment taking place around Queen St Wharf. Traffic is heavier than usual and footpaths can be obstructed. When arriving by foot, be mindful of the vehicles entering and leaving the terminal car park/drop-off zones.