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Whale Quest Juneau Whale-Watching Excursion Review

Whale Quest Juneau Whale-Watching Excursion Review (Photo: Christina Janansky/Cruise Critic)
Whale Quest Juneau Whale-Watching Excursion Review (Photo: Christina Janansky/Cruise Critic)

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Alaska is one of the world's premiere destinations for wildlife, and a cruise here offers plentiful opportunities through shore excursions to spot native creatures in their natural habitat. A prime example is in Juneau, where humpback whales are so common that sightings on whale-watching day cruises are typically a guarantee (or your money back). We tried a Juneau whale-watching and Mendenhall Glacier excursion to see if these incredible mammals do, in fact, join the tour.

Updated October 10, 2019

The Experience

Once docked in Juneau, a half-hour coach bus ride will take you to a ferry dock a short way outside of the downtown area. Commentary onboard will provide a bit of background -- and sometimes humor -- on the city, which is the capital of Alaska.

The View From the Ferry (Photo: Christina Janansky/Cruise Critic)

When you arrive, you'll board a sightseeing vessel that offers plush indoor seating (key on a windy, rainy or cold Alaskan day) and an outdoor viewing platform on the second level. A third level is opened only when the boat has slowed and is waiting in an area for a whale to show, but not while the boat is sailing. These whale-watching vessels hold about 145 people, though tours typically range between a more manageable 60 to 90 cruise passengers with a captain and four crew.

A wildlife-viewing pamphlet is available on each seat, and binoculars are spread about the boat for a closer look (no need to bring your own). An onboard naturalist provides commentary throughout the cruise, lending context to the area's flora and fauna, and of course, alerting you when and where to look for whales and other wildlife, including seals, bald eagles and porpoises. The crew is also around for questions throughout the excursion.

In our three hours on the water, we saw three different humpback whales, each displaying fins and flukes (tails), and we were able to follow each of them for a few minutes. (Environmental regulations limit each "whale visit" to 30 minutes in order not to disturb them, and we like that consideration for the area's preservation.) Lucky few do see whales breach or leap out of the water, but for many -- including ourselves -- the excitement of seeing any part of a whale is enough.

Beyond the wildlife, the area is scenic as you cruise past mountains and glaciers; Tongass National Forest, the world's largest temperate rainforest and the country's largest national forest; and Admiralty Island, known for the densest brown bear population in the world.

The Snack Shop Onboard the Ferry (Photo: Christina Janansky/Cruise Critic)

A small variety of souvenirs, and snacks and drinks are available for purchase onboard, including local treats like salmon jerky or a glacierita, which is a margarita with a glacial blue twist. Beer from Alaskan Brewing Company, based in Juneau, is also available on tap or by the bottle. Reindeer hot dogs are served for about $6; cocktails are $8 and beer and wine runs about $6. Included in the price of the whale-watching cruise is hot chocolate and coffee, and snack -- on our sailing it was doughnut holes. We finished our cruise with a treat of freshly smoked sockeye salmon on Ritz crackers.

Whale-watching tours are commonly paired with a trip to the Mendenhall Glacier Visitor Center; if time allows take the trail to Nugget Falls for a stellar panorama of the glacier, the falls and a postcard-perfect backdrop of Alaska. (You'll need slightly more than an hour to make the walk worth it.)

At the glacier center, you can learn about the history of the site and even touch a piece of the thousands-year-old ice. Bears can be sighted in the area, and rangers will be on the lookout.

Our Mendenhall Glacier & Whale Quest tour, booked through a cruise line with the operator Allen Marine Tours, included an approximately three-hour whale-watching cruise and an hour afterward at Mendenhall Glacier. In total, the tour ran for about five hours and cost $194 per adult.

Our Take

When everyone is outside, the viewing platforms can feel a little crowded or narrow -- especially as everyone rushes to get a photo of a whale tail in one specific spot. But when all of the levels are open to passengers, there is a comfortable amount of space to head from side to side and squeeze in for a photo. (It's a tricky process trying to capture an image of these awe-inspiring animals.) There are also plenty of windows on the inside if you need a rest or to warm up.

Onboard the Ferry (Photo: Christina Janansky/Cruise Critic)

The experience on this type of trip can depend on the weather -- we had sunny, calm skies but imagine that a cloudy, rainy day isn't as fun to spend outside on a boat. There is slight motion onboard, but overall seasickness isn't a major concern in this part of Juneau.

Our tips would be to wear plenty of layers (hats, gloves, waterproof gear), as the weather can change even within the same hour, along with a zoom lens on your camera, if possible. Even the most advanced phone cameras can't quite do the whales justice, as the creatures surface just enough for you to spot them and then dive under again.

Be mindful of the length of your whale-watching tour; a full day scouting for whales could mean little to no time walking the streets of Downtown Juneau. If this is your first time in port and you want to experience some time shopping or exploring on solid ground, a full-day tour might not be for you.

Passengers Looking for Whales Onboard Ferry (Photo: Christina Janansky/Cruise Critic)

Bottom Line

If you are looking to see whales on your voyage to Alaska, then a whale-watching cruise from Juneau offers a much better chance to spot them than scanning the horizon from your cruise ship.

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