Updated October 10, 2019
Jaxport (Jacksonville Cruise Port) Address
9810 August Drive
Jacksonville, FL 32226
If you're tired of paying big bucks to park at a cruise terminal only to wait in long embarkation lines, you'll love cruising out of Jacksonville. First and foremost, the Jacksonville Port Authority (Jaxport) cruise terminal is easy to get to. It's a 20-minute drive southeast of Jacksonville International Airport. Parking at the port is readily available in a secure lot, and it's relatively inexpensive.
Only one Carnival ship homeports there, and with Carnival's tiered system, you arrive within 30 minutes of your preregistered check-in window and waltz right onto the ship. No waiting around, which is a good thing since it's a Spartan cruise terminal in the middle of an industrial area that lacks amenities like restaurants, shops, Wi-Fi and a comfortable seating area.
There's nothing to see or do within walking distance of the port, so make sure you do your shopping and sightseeing prior to heading to Jaxport.
Directions to Jaxport
From the North
Take I-95 South to exit 362A, and get on I-295 South. Continue on that road for about 6 miles. Take exit 41 onto FL-105/Zoo Parkway/Heckscher Drive. At the bottom of the exit ramp, turn right onto Zoo Parkway. Cross New Berlin Road, and drive for about a half-mile. Turn left on August Drive into the cruise terminal entrance. Stop at the guard station, and follow signs to the parking area.
From the South
Take I-95 North to exit 337. Merge onto I-295, and continue for about 18 miles. Take exit 41 onto FL-105/Zoo Parkway/Heckscher Drive. Follow the directions above.
From the West
Take I-10 East toward Jacksonville. Take exit 356 onto I-295 North. Pass the interchange for I-95, and stay on I-295 for about 6 miles. Take exit 41 onto FL-105/Zoo Parkway/Heckscher Drive, and follow the directions above.
From Jacksonville International Airport
Jacksonville International Airport (JAX) serves the area with nonstop flights from nearly three dozen major U.S. cities. The airport is 20 minutes from JAXPORT and about 15 minutes to downtown Jacksonville. Leave JIA via Airport Road, and head east on I-95. Take I-95 South to exit 362A onto I-295 South. Continue on I-295 South for about 6 miles. Then take exit 41, and follow directions above.
From Jacksonville Beaches
Take Atlantic Boulevard West to I-295 North, and continue over the Dames Point Bridge (also known as the Napoleon Bonaparte Broward Bridge). Take exit 41, and follow the directions above.
Gator City Taxi (904-999-9999) services Jacksonville International Airport and the rest of the city. You can also book transportation to and from the airport and around town via SuperShuttle (904-765-9999) or sedan or SUV services via ExecuCar (800-410-444). Taxis are also available at the cruise terminal, or you can pre-book a pickup from any of these services.
Uber and Lyft both serve Jacksonville. One-way transportation from the airport to Jaxport costs between $12 and $27 (more for SUV or luxury vehicles).
Getting There by Public Transportation
There is no way to get to the port via public transportation. While the Jacksonville Transportation Authority offers bus service throughout the city, none of the routes currently serve Jaxport.
Getting There by TrainYou can hop an Amtrak train to get to the city. The Jacksonville Amtrak station is located at 3570 Clifford Lane, on the city's north side.
Rental Car Services in Jacksonville Near the Cruise Port
There are no rental car companies near Jaxport, but there is a variety of companies located on the lower level of Jacksonville International Airport, including Alamo/National, Avis, Budget, Dollar, Enterprise, Hertz and Thrifty.
You can park your car right at Jaxport. The parking area opens at 10:30 a.m. on embarkation day. The lot is fenced, well-lit and only a few steps from the cruise terminal building.
Security monitors the parking lot 24 hours a day. No reservations are required. You can park any size vehicle -- even up to and including oversized recreation vehicles.
Parking costs $15 per day, per passenger vehicle (so $60 for a four-day cruise and $75 for a five-day cruise). Parking for recreational vehicles costs $30 per day ($120 for a four-day cruise and $150 for a five-day cruise).
You can pay for parking online in advance by visiting https://jaxport.clickandpark.com/, or pay on site using cash or a major credit card. If you prepay, you'll have a reserved parking spot near those reserved for disabled individuals. There are not many handicapped spots, so if you need to be close to the terminal, prepay for a spot nearby.
Porters are stationed at the cruise terminal drop-off point and throughout the parking lot. They can take you and your luggage from your car to the cruise terminal entrance in a golf cart.
What Time to Arrive/Embarkation
The Jaxport Cruise Terminal opens at 10:30 a.m. on embarkation day. At this time, the ship sailing from there has a tiered embarkation schedule. You must preregister online and select a check-in time. Check-in times start at 1 p.m. and conclude at 4:30 p.m.; the ship departs the port an hour later. Plan to arrive at the cruise terminal within 30 minutes of your check-in window. Due to very limited seating in the cruise terminal, you will not be allowed inside until your designated check-in time.
Complimentary wheelchairs are available at the front of the terminal for any passenger that needs assistance. A porter will also assist in taking you onboard the ship. If you park in the lot and need additional assistance, a porter will drive you from your car to the terminal and will than get you a wheelchair for transfer to the ship.
Where to Eat or Shop Near Jaxport
There are no shops or restaurants at the cruise terminal, but you will find vending machines dispensing water, soda and snack items. The closest restaurants and shops are near the airport at River City Marketplace (1300 City Station Dr., Jacksonville). There is also a Costco (4901 Gateway Parkway N., Jacksonville) about 25 minutes south of Jaxport.
You'll find bathrooms on both sides of the security checkpoint. Each bathroom includes a changing table and several stalls, including one that is equipped for the disabled.
Wi-Fi at Jaxport
Wi-Fi is not available at this cruise terminal.
Where to Store Luggage
Jaxport does not provide lockers or other luggage storage options.
Where to Sit
Jaxport is not a large cruise terminal, and there is very little in the way of comfortable seating areas. Don't arrive early. Instead, be sure to check in at your designated time as per your cruise documents.
More Jaxport Tips
There is a lounge for travelers with priority access, and embarkation photos are taken prior to boarding the ship.