Disney Castaway Club Cruise Loyalty Program
Castaway Club is Disney cruise line's multi-tiered loyalty program for past passengers. It has only three levels, based on number of cruises sailed, and doesn't offer quite as many perks as many of the other cruise line loyalty programs. However, if you're a Disney devotee, you'll benefit from the extra perks.
Once you have completed your first cruise, you are automatically a loyalty program member. Levels are achieved based on how many Disney cruises you have taken, rather than how many days you have sailed or how many points you've earned through onboard spending. That means that you can level up fairly quickly even if you only ever take short cruises.
All Castaway Club members receive special booking offers and in-room amenities not offered for purchase; Gold and Platinum members also receive additional merchandise discounts, the ability to book cruises before the general public and more. If you share a cabin with other Castaway Club members of different levels, any in-cabin benefits will reflect the highest status of all the passengers in the room.
Disney ships sail full all the time; very few dates are offered at a discount. However, loyalty program members do receive exclusive discounts on select merchandise.
Castaway Club Levels and Benefits
Silver
Available with one to four completed sailings
Access to exclusive online information
Ability to reserve onboard activities 90 days prior to sailing
Early booking for new itineraries one day before general public
Access to a dedicated information phone line
Use of exclusive Castaway Club check-in line at embarkation
Welcome back gift on each sailing
Gold
Available with five to nine completed sailings
Receive all Silver perks
Ability to reserve activities 105 days prior to sailing
Early booking for new itineraries two days before general public
After completing eDocuments before sailing, Gold members can select a preferred port arrival time for embarkation
Access to an exclusive Castaway Club reception on sailings of eight nights or longer
Discounts on select merchandise purchased onboard
Platinum
Available with 10 or more completed sailings
Receive all Gold perks
Ability to reserve activities 120 days prior to sailing
Early booking for new itineraries three days before general public
Priority check-in and boarding
Complimentary dinner at Palo