While there are plenty of resources for those of us with cruise questions -- resources such as travel agents, Cruise Critic's editorial features and our message boards -- sometimes you just need to get in touch with your cruise line.
Here, we offer a roundup of dozens of mainstream, luxury and expedition cruise lines from all over the world, with key contact information including snail mail addresses, customer service phone numbers and email addresses. We've listed information for river cruise lines here.
(Have a problem or complaint? Our three-part series on solving cruise problems is a good place to start.)
APT
Address: Level 4, 1230 Nepean Highway, Cheltenham, Victoria 3192
Phone: 1300 336 932 (Australia)
Email: info@aptouring.com.au
Azamara
Address: 1050 Caribbean Way, Miami, FL 33132
Phone: 833-292-2292
Email: AzamaraGuestRelations@Azamara.com
or https://www.azamara.com/email-us (online form)
Aurora Expeditions
Address: Suite 12, Level 2, 35 Buckingham Street, Surry Hills, Sydney, NSW 2010
Phone: +61 (0) 2 9252 1033
Email: info@auroraexpeditions.com.au
Bahamas Paradise Cruise Line
Address: 431 Fairway Dr.,
Deerfield Beach, FL 33441
Phone: 800-374-4363
Email: information@cruiseBP.com
Blount Small Ship Adventures
Address: 461 Water St., Warren, RI 02885
Phone: 800-556-7450
Email: info@blountsmallshipadventures.com
Blue Lagoon Cruises
Address: Port Denarau Marina, Nadi, Fiji Islands
Phone: +679-675-0500
Email: reservations@bluelagooncruises.com
Carnival Cruise Line
Address: 3655 NW 87th Ave., Miami, FL 33178
Phone: 800-764-7419 (pre-cruise); 800-929-6400 (post-cruise)
Email: guestcare@carnival.com
Celebrity Cruises
Address: 1050 Caribbean Way, Miami, FL 33132
Phone: 888-751-7804 (pre-cruise); 844-418-6824 (post-cruise)
Email: CelebrityEngagementCenter@celebrity.com
Coral Expeditions
Address: 246 Hartley Street Unit 2, Cairns, Queensland 4870
Phone: 1800 079 545 (Australia); +61-7-4040-9999
Email: explore@coralexpeditions.com
Costa Cruises
Address: 880 SW 145th Avenue, Suite 102, Pembroke Pines, FL 33027
Phone: 800-462-6782
Email: customercare@us.costa.it
Cruise & Maritime Voyages
Address: Gateway House, Stonehouse Lane, Purfleet, Essex, RM19 1NS
Phone: +1708 893 101
Email: info@cruiseandmaritime.com
Crystal Cruises
Address: 11755 Wilshire Blvd., Suite 900, Los Angeles, CA 90025
Phone: 310-785-9300
Email: AskCrystal@crystalcruises.com
Cunard Line
Address: 24305 Town Center Dr., Suite 200, Valencia, CA 91355
Phone: 800-728-6273
Email: cunard.com/en-us/contact-us (online form)
Disney Cruise Line
Address: Guest Communications, P.O. Box 10238, Lake Buena Vista, FL 32830
Phone: 800-951-3532
Email: guest.communications@disneycruise.com
Fred. Olsen Cruise Lines
Address: Fred. Olsen House, White House Rd., Ipswich, Suffolk IP1 5LL, U.K.
Phone: +44 (0) 1473-742-424
Email: customer.relations@fredolsen.co.uk
Hebridean Island Cruises
Address: Kintail House, Carleton New Rd., Skipton, North Yorkshire, BD23 2DE, U.K.
Phone: +44 (0) 1756-704-700 (U.K.); 877-600-2648 (U.S.)
Email: enquiries@hebridean.co.uk
Holland America Line
Address: 450 Third Ave. W., Seattle, WA 98119
Phone: 800‐599‐8256
Email: guestrelations@hollandamerica.com
Hurtigruten
Address: 1505 Westlake Ave. N., Suite 125, Seattle, WA 98109
Phone: 866-552-0371
Email: us.expeditions@hurtigruten.com
Lindblad Expeditions
Address: 96 Morton St., 9th Floor, New York, NY 10014
Phone: 800-397-3348
Email: explore@expeditions.com
Marella Cruises
Address: Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN
Phone: + 0203 636 1862; + 0203 451 2699 (complaints)
Email: https://www.tui.co.uk/destinations/contact-us/after-travel (online form)
MSC Cruises
Address: 6750 N. Andrews Ave., Suite 100, Ft. Lauderdale, FL 33309
Phone: 855-263-4259
Email: msccustomerservice@msccruisesusa.com
Norwegian Cruise Line
Address: 7665 Corporate Center Dr., Miami, FL 33126
Phone: 866-234-7350
Email: ncl.com/case-submission (online form)
Oceania Cruises
Address: 7665 Corporate Center Dr., Miami, FL 33126
Phone: 855-327-9655
Email: oceaniacruises.com/corporate/contact-us (online form)
P&O Cruises Australia
Address: 465 Victoria Ave, Chatswood NSW 2067
Phone: 1300 159 454
Email: information@pocruises.com.au
P&O Cruises
Address: Carnival House, 100 Harbour Parade, Southampton, SO15 1ST, U.K.
Phone: +44 (0) 344-338-8003
Email: pocruises.com/contact-us (online form)
Ponant
Address: 408 Ave. du Prado, 13008, Marseille, France
Phone: 888-400-1082
Email: us.ponant.com (online form)
Princess Cruises
Address: 24305 Town Center Dr., Santa Clarita, CA 91355
Phone: 800-774-6237
Email: book.princess.com/captaincircle/customerCare.page (online form)
Regent Seven Seas Cruises
Address: 7665 Corporate Center Dr., Miami, FL 33126
Phone: 844-869-2992
Email: rssc.com/about/contact (online form)
Royal Caribbean International
Address: 1050 Caribbean Way, Miami, FL 33132
Phone: 800-256-6649
Email: royalcaribbean.com/resources/contact-us (online form)
Ritz-Carlton Yacht Collection
Address: 2601 South Bayshore Dr., Suite 900, Miami, FL 33133
Phone: 833-999-7292
Email: info@ritz-carltonyachtcollection.com
Saga Cruises
Address: Saga Cruises, Enbrook Park, Sandgate, Folkestone, Kent, CT20 3SE
Phone: +800-300-500
Email N/A
Sea Cloud Cruises
Address: An der Alster 9, 20099 Hamburg, Germany
Phone: 888-732-2568
Email: cruise-consultant@seacloud.com
Seabourn Cruise Line
Address: 450 3rd Ave. W., Seattle, WA 98119
Phone: 800-442-4448
Email: seabourn.com/en_US/contact-us.html (online form)
SeaDream Yacht Club
Address: 601 Brickell Key Dr., Suite 1050, Miami, FL 33131
Phone: 800-707-4911
Email: info@seadream.com
Silversea Cruises
Address: 333 Ave. of the Americas, Suite 2600, Miami, FL 33131
Phone: 877-382-6908
Email: N/A
Star Clippers
Address: 760 NW 107th Ave., Suite 100, Miami, FL 33172
Phone: 800-442-0551
Email: info@starclippers.com
Star Cruises
Address: Level 8, 401 Sussex Street, Sydney, NSW 2000
Phone: +61 2 9212 6288
Email: aus.sales@starcruises.com
Viking
Address: 5700 Canoga Ave., Woodland Hills, CA 91367
Phone: 855-338-4546
Email: vikingcruises.com/contact/contact-us.html#noscroll (online form)
Virgin Voyages
Address: 1000 S. Pine Island Rd., Suite 600, Plantation, FL 33324
Phone: 954-488-2955
Email: ahoy@virginvoyages.com
UnCruise Adventures
Address: 3826 18th Ave. W., Seattle, WA 98119
Phone: 888-862-8881
Email: sales@uncruise.com
Windstar Cruises
Address: 2101 4th Ave., Suite 210, Seattle, WA 98121
Phone: 844-884-4649 (pre-cruise), 206-733-2952 (post-cruise)
Email: info@windstarcruises.com (pre-cruise), GuestRelations@windstarcruises.com (post-cruise)
Updated March 18, 2020
