2 Helpful Votes
Sail Date: September 2017
Just home from a River cruise on the River Rhone in Southern France. Flew to Marseiille and then coach to Arle flying home from Lyon. Beautiful ship with excellent staff. Nothing too much trouble , all speaking perfect English, apart ... Read More
Just home from a River cruise on the River Rhone in Southern France. Flew to Marseiille and then coach to Arle flying home from Lyon. Beautiful ship with excellent staff. Nothing too much trouble , all speaking perfect English, apart from the Captain who only spoke French.Complementary walking and coach tours available everyday with extra payable ones mainly after lunch. Lovely cabins with spacious showers and toiletries provided. Food wonderful , breakfast and lunch self service and dinner waiter served. Wine and beer included with meals , several drink packages available .We chose the premium package at €19.90 per day, this entitled us to drinks from 11.00am including cocktails. We certainly got our monies worth. Speciality coffee also available on this package. Tea and coffee available from self service machines all day. Beautiful swimming pool, bigger than usual pools on cruise ships. Didn't use the gym or the hairdresser or beautician. My only criticism would be the fight to get a table at 7.00pm when the gong for dinner is rung. Would certainly recommend and would go on a river cruise again. Read Less
4 Helpful Votes
Sail Date: September 2017
Recommended by travel agent it was our first cruise and we were not disappointed! The embarkation was smooth, but we had the opportunity to observe the whole embarkation process which was extremely professional with the whole of the crew ... Read More
Recommended by travel agent it was our first cruise and we were not disappointed! The embarkation was smooth, but we had the opportunity to observe the whole embarkation process which was extremely professional with the whole of the crew engaged in the operation. The ship was all we could have wished for and the cabin suited our needs perfectly. The dining experience was 1st class, good food and wine served promptly, efficiently, and cheerfully by a very professional team of waiters. The entertainment was good with the staff show on Thursday night being the highlight. The service throughout was of the highest order from what was clearly, from the captain down a professional and highly motivated team. The shore excursions are not really our "thing" as we prefer a more informal approach. Our only disappointment was the very limited daylight sailing which prevented us enjoying the French countryside. In conclusion we had a throughly enjoyable and relaxing holiday. Read Less
3 Helpful Votes
Sail Date: May 2017
We wanted to see this part of France which was new to us. Having to fly from Edinburgh to Amsterdam and then on to Marseille wasn't the best way to start a holiday especially as the 'special assistance' for my wife in ... Read More
We wanted to see this part of France which was new to us. Having to fly from Edinburgh to Amsterdam and then on to Marseille wasn't the best way to start a holiday especially as the 'special assistance' for my wife in Marseille wasn't the best with a miserable girl who would only take us to the door even though the coach was on the far side of the coach park. However, the Emerald rep. was very good and the transfer to Arles was fine. It was very nice to find that we had been upgraded from Panoramic Balcony Cabin to a Grand Balcony Cabin. This was almost perfect apart from the very narrow space between bed and shower room. I've seen less smart shower rooms in some high grade hotels! The rest of the cruise did not disappoint and the crew could not have been nicer, more helpful or friendlier. They said they worked as a family and indeed they seemed to be just that with very little division between crew of different rank. We were lucky to have excellent weather the whole time and would recommend this cruise without reservation. Read Less
1 Helpful Vote
Sail Date: July 2016
Cannot say enough positives about this cruise. Ports were excellant, mostly small villages wth terrific excursions and guides. The food was outstanding, rooms were clean and comfortable. Staff was beyond great - friendly, helpful, ... Read More
Cannot say enough positives about this cruise. Ports were excellant, mostly small villages wth terrific excursions and guides. The food was outstanding, rooms were clean and comfortable. Staff was beyond great - friendly, helpful, knowledgeable and energetic. Even with a breakdown of ship and locks this trip was absolutely the best. The scenery is gorgeous! The only negative was a group traveling together. They were the rudest people I have ever encountered. The staff did their best to control their bad behavior. My only complaint with how the staff handled this group was allowing them reserved places at meals. No other group had such a luxury. All groups large and small were told first day tables could not be reserved but this demanding group had reserved tables at every meal. This group caused AMA to have two cruise directors on the cruise and they both worked hard to accommodate this group while not slighting other guests, a job I saw as almost impossible. Read Less
6 Helpful Votes
Sail Date: May 2016
This was our first river cruise and thoroughly enjoyed it. We coached to Arles from Cannes where our tour gathered and under the direction of our tour director Monica we arrived and were settled in our cabins in good order. All of our ... Read More
This was our first river cruise and thoroughly enjoyed it. We coached to Arles from Cannes where our tour gathered and under the direction of our tour director Monica we arrived and were settled in our cabins in good order. All of our guides over the next 8 days were excellent. After doing a tour in Arles we went to the Van Gogh Museum where 31 paintings of the master were on loan from Amsterdam, just spectacular.The food on board, the service, the attention to our well being was wonderful.Of course in travelling there are always some problems , these were taken care of immediately. Highlights for me , Pont Du Gard the town of Uzes Avignon Viviers, where we walked to a Cathedral and there was an organ recital. The market in Tourlon. Wine tasting at the Chateau Pierclos in Macon. We had to stay 2 nights on Affinity in Lyon because of the high level of the river and we did our tour from there before we departed by coach to Beaune and then Paris. We enjoyed the Pullman Hotel in Paris and took the Illumination Tour, Paris by night and it was a different perspective in seeing the City,I highly recommend it. The staff and crew of Affinity made the difference 0n our trip and I certainly would travel Avalon again. Cheers Dan Read Less

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