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4 Arles to France Cruise Reviews

Our expectations for our cruise on the Rhone were high, but to our surprise Avalon exceeded these expectations consistently. The Poetry II provided superb accommodations in the Room 308 Royal Suite. Housekeeping and the wait staff were ... Read More
Our expectations for our cruise on the Rhone were high, but to our surprise Avalon exceeded these expectations consistently. The Poetry II provided superb accommodations in the Room 308 Royal Suite. Housekeeping and the wait staff were professional, thorough, and met any request quickly and completely. I would like to single out Jean-Loup Domart, our cruise director. He was professional, entertaining and totally focused on each guest and their comfort and satisfaction with all aspects of the cruise. Specifically, we were astounded by his follow-up on a personal problem that arose. We lost a souvenir hat on the ship and did not realize it until we were in Paris. Jean-Loup took our contact information and said that he would look into it. A month later, I received an email from him saying that the hat was found and he was shipping it to my home. Truly service above and beyond expectations. Jean-Loup represents the guest focus of Avalon and their goal to provide a superb cruise experience from food service, to meaningful and entertaining shore excursions. The typical guestroom is occupied by a couple whose age range is from 40 to 80. Most guests are in their late 60's to early 70's. Most guest are active and energetic and engage in offered activities. It was a diverse crowd form the US, Canada, Australia, New Zealand and the UK. Finding a friendly and sometimes entertaining conversation was never an issue and dining companions were diverse and interesting. My wife and I would recommend and Avalon cruise and look forward to future trips on different rivers. Read Less
Sail Date October 2019
Heard Avalon provided a very good river cruise. Had an excellent cruise director (Gayle Walter) and a very attentive crew. The trip was very organized and comfortable. Delicious food. The tour guides were very knowledgeable and friendly. A ... Read More
Heard Avalon provided a very good river cruise. Had an excellent cruise director (Gayle Walter) and a very attentive crew. The trip was very organized and comfortable. Delicious food. The tour guides were very knowledgeable and friendly. A very relaxing way to see France. Disembarkation & embarkation went very smoothly. The crew had very good communication skills and were also just a lot of fun. My only criticism was the front lounge was far too cold all the time. Someone needed to turn down the air conditioning. We really enjoyed the included walking tours. Although the optional shore excursions are advertised far more effectively. While the hotels were beautiful, it wasn’t too encouraging to have a room at the Carlton in Cannes with a view of pipes and dirty standing water. At the same time the Carlton’s restaurant was terrific. I did not care for the old food caked onto the folding knife provided at the in-room bar. Gross! Seems to be a housekeeping issue. Loved everything about the Paris hotel. Read Less
Sail Date September 2019
First night hotel in Monte Carlo then a four hour coach ride the following day to pick up our ship in Arles, in fact it took over 5 hours because of a crash on the motorway! Ships crew were there to welcome us on board and as we were ... Read More
First night hotel in Monte Carlo then a four hour coach ride the following day to pick up our ship in Arles, in fact it took over 5 hours because of a crash on the motorway! Ships crew were there to welcome us on board and as we were late dinner was delayed but we had no time to shower and change! Cabin excellent and liked the position of the bed facing the window, nice to lie in bed and watch the world go by. Cabin furniture a bit dark and dated compared to more contemporary designs on other river cruises we have travelled. Spotlessly clean and the cabin steward was very helpful when I complained that the pillow was too soft, she managed to find me a firm one. Food and wine excellent, service attentive. Relaxed dining experience and not rushed in any way. On board entertainment good, enjoyed the local foods sample bought on board at Viviers. Daily pre dinner talk of the next day activities and port of call always informative. Service excellent, everyone very friendly and professional and eager to make the trip a memorable experience for us. Shore excursions guides were all knowledgeable and made the excursions very interesting and fun. Shore excursions about the right length of time. Read Less
Sail Date May 2018
Chose itinerary. Loved Provence countryside. Guided tours were always well paced, informative, and the guides were pleasant and very entertaining. The ship was contemporary simple; beautiful really with all the orchids scattered about. ... Read More
Chose itinerary. Loved Provence countryside. Guided tours were always well paced, informative, and the guides were pleasant and very entertaining. The ship was contemporary simple; beautiful really with all the orchids scattered about. Can't say enough about the responsiveness of all staff on the ship. Cruise director, Tony, was outstanding, very involved, always a presence, and attentive to any questions or issues. Our bags were handled every step of the way; from our arrival to our departure. We enjoyed onboard tastings....cheese, wine, and confections. As a frequent large ship cruiser I found the river cruise by comparison to be more relaxing, the ship more friendly, the service more personal. No problems with motion sickness as the ride was smooth and motionless. The many locks along the way were a surprise and added to our adventure. A few hours at an outdoor market offered up fresh bread, cheese, dried meats, honey, nugat, and fresh picked strawberries and other produce. Thoroughly enjoyed the cruise and will consider this type of adventure again! Read Less
Sail Date May 2018

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