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12 Arles to Europe - All Cruise Reviews

The whole week on Emerald Liberté was wonderful. The staff were all very friendly and attentive and made us feel at home. The food was fresh, plentiful and really delicious , cooked by the award winning chef. One night we had a guest chef ... Read More
The whole week on Emerald Liberté was wonderful. The staff were all very friendly and attentive and made us feel at home. The food was fresh, plentiful and really delicious , cooked by the award winning chef. One night we had a guest chef who cooked an amazing regional menu. We visited some beautiful places including Arles, Avignon, , Tournon, Lyon and Beaune, the highlight of these being Avignon. The local guides were all very knowledgable and interesting, keeping us entertained as we walked around the beautiful places. On board there was always plenty to do, with quizzes, game shows, golf and Boules. There were also local presentations on wine, silk scarves and cheese, which were very interesting. There was a lovely mix of people to meet on board with several nationalities represented including Australian,Canadian, American, South African and British. I would highly recommend this trip and look forward to our next river cruise. Read Less
Sail Date September 2019
We chose this cruise because of the excellent experience we had with Emerald on the Douro earlier this year. The company were very helpful with choosing flights and sorting out embarkation and disembarkation.The ship was very clean and ... Read More
We chose this cruise because of the excellent experience we had with Emerald on the Douro earlier this year. The company were very helpful with choosing flights and sorting out embarkation and disembarkation.The ship was very clean and staff were helpful and the Cruise Director was exceptional - thanks Darren! Having a larger pool was a bonus, as were the acuarobics. Entertainment was up to the usual Emerald standard, and the shore excursions and activities each day were interesting and good value. Food was generally very imaginative and we had the services of a famous French chef one evening, who produced a really splendid dinner. It was a very hot week, and the air conditioning throughout the ship was welcome. This meant that outside activities were restricted. I would have preferred a more relaxed dining option like we had on the Douro - i.e. dinner from 7.30 - 9.00 p.m. rather than the set time of 7 with a 15 minute window. Too early for us, but I understand that the Americans like to dine at that time. The ship mainly sailed through the night, and that meant we didn't enjoy much of the wonderful countryside and the excitement of going through the 12 locks - the nicest days were the last two, leaving at 3.15p.m. for the journey. Read Less
Sail Date August 2019
Having been in the travel business for over 49 years, I wanted to try this cruise line and also take a river cruise, which we had never done. We paid full fare. With some small exceptions, it was a perfect vacation. They provided fabulous ... Read More
Having been in the travel business for over 49 years, I wanted to try this cruise line and also take a river cruise, which we had never done. We paid full fare. With some small exceptions, it was a perfect vacation. They provided fabulous backpacks and ticket wallet pre-cruise. They met our plane, and transferred us to the hotel, even though we arrived two days early to get acclimated to the new time zone. Ship was beautiful, spotless, and cabin space very well planned, with plenty of storage space for our two huge bags of luggage, as we traveled pre and post cruise. We would have liked more hooks. They provided bathrobes and velour slippers, Each room had a flat screen TV with huge number of channels, with movies, TV series, travel videos. Umbrellas, walking canes, earplugs, Moulton Brown toiletries, and WASHCLOTHS---a rarity in France. Shower space was fabulous compared to our last cruise on a regular cruise ship in March. Just wonderful. The only negative was the chairs in our in-room balcony were too big for the space and really, really uncomfortable. Included tours were excellent, the guides on almost every tour were delightful, charming, humorous, knowledgeable and spoke perfect English, which we followed on our Emerald padded headsets, which you re-charge every day. We booked 3 extra tours for the afternoons, and they were worth every penny, as these were spectacular points of interest visually, and you also got to see the countryside on the way to the destination. I don't think you could take a bad picture at any of the places we visited---we took over 75--- and every single one could be a postcard. Tournon was our least favorite stop, as there is not a tremendous amount there---maybe a cooking class could have been offered? Evening entertainment for us was mostly movies in the room, but we did go to the movie trivia night--where I won the bottle of wine! It was lots of fun, though we wished the evening events started just a bit earlier, as 9:15PM was late when you had to get up early in the morning for the tours. We are not morning people, but we adjusted. Our cruise director Darren, and the activities director Didi (I'm sorry if I have misspelled their names) were very entertaining, helpful, and efficient. Loved these guys! My husband took one of the bike tours, and enjoyed it immensely. Never used the pool, gym, hairdresser, masseuse, or did yoga, so can't comment on those activities. Breakfast had 3 times; early, regular, and quick bite so you could make the tours. Buffet of selections for every taste, but darned near impossible to get a cup of coffee right when you sat down. Don't know why they don't have coffee machines in the dining room, as I ended up getting mine at the machine in the bar and walking it downstairs---not good--- or safe. Lunch buffet was also very good, lots of selections, with choice of two kinds of ice creams with toppings, and sauces--- every day. Always a line for that. Again, getting a non-wine beverage here was also a problem, and I ended up bringing my iced tea down from the bar. However, if you are a wine drinker, you're in great shape on this cruise, as they never stop pouring...….ever. Dinner was our least favorite meal. We advised in advance that we don't eat pork products, veal, and I'm allergic to shellfish. The first night there was nothing on the menu I could eat, so I spoke to the maître d. She advised there was always a choice of a steak, salmon fillet, or chicken breast and Caesar salad. So, we ordered the steak the first night. The Caesar salad came with BACON sprinkled on it (!!!) and the steak was very tough, so we stuck with salmon most nights--though I don't love it, it was tastier than a plain chicken breast. The celebrity chef night was absolutely the best meal of the cruise, and we could have had his menu and bread every night and would have been very, very happy. The dining staff needed more training, as they could not accommodate any special requests, i.e. dressing on the side for the Caesar salad. In fact one night I was told that the Caesar was an entrée! They cannot deviate, and don't understand what you are trying to say. Also, they forgot two special meals at two other tables around us, and one passenger was furious. Dinner is one sitting at 7PM, so I understand the difficulty of serving over 130 people all at once. Maybe a smaller buffet in the bar area would help--- like they do for breakfast. I actually prefer buffets, as I can choose what and how much I eat. Dining portions were very small, but OK for us. Miguel the dining manager was very charming, always cheerful---but he has his hands full training this dining staff. Also, they need to try to smile more, as they always seemed stressed---which they were, I'm sure. If you have never taken a river cruise before, please be aware there is lots and lots of walking, sometimes you have to climb up and down stairs as you cross over other boats you are tied up to. Because you are tied up to them on some days, you cannot raise the shades in your cabin---so the "balcony" becomes unusable. But you are off early and don't spend much time in the cabin on most days. Also, this cruise is not suitable for children, as there are no activities for them. Most of the cruisers, I would guess, were over 60. All in all, an almost perfect vacation. Wish they did a Normandy River Cruise! Read Less
Sail Date August 2019
We were interested in the area and have travelled on Emerald before and liked the boats (especially the swimming pool). . The crew were very good, customer service excellent, a there was a varied and interesting events programme. There ... Read More
We were interested in the area and have travelled on Emerald before and liked the boats (especially the swimming pool). . The crew were very good, customer service excellent, a there was a varied and interesting events programme. There was not a lot of sailing during the day as the nature of the trip meant there were short hops rather than long gaps between towns but that was more than made up for by the interesting medieval towns on the itinerary. There was lots to do on and off board with a full programme including yoga, walking tours, aqua aerobics and quizzes and all the staff were cheerful, efficient and hard working and any problems ( of which there were few) were dealt with immediately). The cabins were comfortable and well designed with ample storage space and kept immaculately clean by the housekeeping staff and there was a good choice of food, delicious and well cooked. Read Less
Sail Date June 2019
We selected this cruise based on recommendations from Cruise Managers from our prior cruises who highly recommend the Colors of Provence cruise. In addition we booked the pre cruise visit to Barcelona and the post cruise to Paris which I ... Read More
We selected this cruise based on recommendations from Cruise Managers from our prior cruises who highly recommend the Colors of Provence cruise. In addition we booked the pre cruise visit to Barcelona and the post cruise to Paris which I would highly recommend. The Ama Waterways staff was excellent notably the Cruise Manager Rachel Coutro who was with us for the entire two week and did a marvelous job. The Ama Cello is referred to as the Grand Dame of the fleet and is well appointed and comfortable. The food was very good and presented in a delightful way. They blended the food with Provence, the morning we visited a Truffle Farm when we returned to the ship for lunch the chef served pasta with truffe oil which was out of this world. The cabins are smaller than ocean going ships but are very comfortable. I am 6 foot 4 inch's and I fit in the shower without a problem. I would highly recommend Ama Waterways and will sail with them in the future. Read Less
Sail Date June 2019
We chose tis cruise with friends for a relaxing late summer cruise in France and despite the loss of our luggage we very much enjoyed the cruise. The Cruise Director (Jana) did a great job through out the cruise and helped us retrieve our ... Read More
We chose tis cruise with friends for a relaxing late summer cruise in France and despite the loss of our luggage we very much enjoyed the cruise. The Cruise Director (Jana) did a great job through out the cruise and helped us retrieve our bags, it appears that AF loose bags very frequently at CDG and also lost one of our bags on our return journey. The crew where very helpful and nothing was a problem for them they are credit to Emerald. The ship was spotless and the rooms very nice, service in the restaurant was good along with excellent food except for the first gala dinner with the lamb main course more like mutton than lamb My only other criticisms are the need for more free time to be allowed during the included trips and the coach transfer from the airport that meant we had to wait around for other flights to arrive to fill up the coach rather than proceeding after arrival to the ship. We will certainly consider joining Emerald on our next river cruise. Read Less
Sail Date September 2018
I chose Amawaterways because of their solo cabins w/ a french balcony. I removed a star because this was a wine themed cruise and i spoke w/ ama 3x and the reps did not mention this. i do not drink, therefore, i did not attend the 3 ... Read More
I chose Amawaterways because of their solo cabins w/ a french balcony. I removed a star because this was a wine themed cruise and i spoke w/ ama 3x and the reps did not mention this. i do not drink, therefore, i did not attend the 3 enrichment lectures all focused on wine. there was also a wine pairing dinner lost on me. in addition, most shore excursions ended in wine tasting. the last day in Paris only offered a visit to a wine museum. i felt strongly that i was on the wrong cruise. i usually cruise w/ uniworld so i was not expecting luxury and there were no Murano glass chandeliers. however, the service was equal, therefore, outstanding. my cabin stewardess quickly caught on that i went for breakfast at 7 am and cleaned my cabin then. she replenished the body products daily. i always refuse turndown service because i am diabetic and can not eat chocolate, but i was pleased w/ her service. she spoke limited english so i didn't have to chat which for me, as an introvert, was a bonus. i appreciated returning from breakfast to a clean cabin as if by magic. Valentine and Anton, in the dining room, were friendly, but not intrusive. i do not communicate before my morning coffee and again they quickly caught on to my dietary requirements and left me alone at breakfast. as a diabetic, i eat every 3 hrs., therefore, valentine always asked what i would like for my evening snack when he took my dinner order. all the waiters let me order double portions of vegtables. i ordered veggies from one item and the fish entree from another. i am well aware my dietary habits r wierd and appreciated their flexibility. the food was 5 star dining. all river cruises have a coffee machine in the bar, but i have never encountered coffee that was better tasting from the machine, than in the dining room. several cruisers and i marveled at this phenomenon. it was GOOD coffee. ama offers several options for shore excursions, although found it odd that passengers had to book excursions before the cruise. the cruise director, john, was competent. i was surprised a cruise in Normandy didn't offer an excursion to the Bayeux tapestry. .if i had not cruised to Normandy before w/ uniworld and seen the tapestry i wouldn't have taken this cruise. details make a cruise great. i was surprised to find ama had sent a thank u post card when i returned home. also, ama supplies postcards, stamps and mails them free. bonus. my grandchildren luv getting postcards they chagre for stamps if u send a postcard u have purchased. best of all, the postcards arrive. i mailed postcards from Hawaii that never arrived. i also appreciated the stretch classes and yoga. ocean cruises charge extra for yoga. i would cruise amaway again, despite the fact that i resent not being told this was a wine cruise. Read Less
Sail Date August 2018
It was a good offer in an area we had been hoping to explore. The staff worked amazingly hard. Nothing was too much trouble and they were friendly and polite at all times. There were daily meetings when we were introduced to heads ... Read More
It was a good offer in an area we had been hoping to explore. The staff worked amazingly hard. Nothing was too much trouble and they were friendly and polite at all times. There were daily meetings when we were introduced to heads of departments and even had the opportunity to visit the Galley. The Cruise Director was impressive, energetic, knowledgeable and good fun. She involved staff members in evening entertainment. The food was varied and delicious and options for lighter breakfast and lunch. Alcoholic drinks freely available at lunch and dinner. The resident Musician was very talented and entertained us regularly providing a good background during social times. A hot drinks machine was available in the lounge at all times. The whole ship was kept spotless and just like new. We attended film shows. The excursions were most enjoyable especially the visit to Beaune. I am sure the excellence of the crew contributed to the friendliness of fellow passengers and the general ambience of a memorable week. Read Less
Sail Date June 2018
We chose to cruise to include our anniversary and see some wonderful places in Southern France new to us. The boat was clean, modern and contained all the facilities anyone would need. The staff were very friendly and efficient. The food ... Read More
We chose to cruise to include our anniversary and see some wonderful places in Southern France new to us. The boat was clean, modern and contained all the facilities anyone would need. The staff were very friendly and efficient. The food was good and we enjoyed all the chef's recommendations apart from a couple of deserts. Needless to say the wines were much enjoyed with meals and flowed freely. The cabin was fine and cleaned every day but the 'balcony' was inside not outside the cabin. The destinations and excursions were excellent, seeing the bulls running in Arles a particular highlight. Avignant was a lovely historical destination and Lyon was a revelation for a busy town. I would recommend this cruise and think it was excellent value. The free use of bicycles was an original one to us and although we didn't make use of them, those who did really enjoyed it. Read Less
Sail Date September 2017
This was our first cruise of any kind. We chose this because it was jazz themed. We arrived Monday 6/26 at the Carlton Intercontinental Hotel, Cannes. Cannes was wonderful although it was unseasonably hot and humid. Next day (Tues) we had ... Read More
This was our first cruise of any kind. We chose this because it was jazz themed. We arrived Monday 6/26 at the Carlton Intercontinental Hotel, Cannes. Cannes was wonderful although it was unseasonably hot and humid. Next day (Tues) we had the morning to explore more of Cannes then early afternoon on to Arles by motorcoach to board the ship. Day 3 we did the city tour of Arles in the morning then Carrieres de Lumieres (highly recommend) with a stop in St. Remy (guided and free time), that afternoon. Then on to Avigion, Viviers and Vienne where the Jazz Festival was taking place. It was fantastic. We were out all night enjoying music,food, wine and new friends among the ruins. Then on to Lyon and St Jean de Losne where we disembarked. Motorcoach to Beaune for lunch then Dijon where we caught the train to Paris, Hotel du Collectionneur. Day 9 (Tues.) night and all of Wednesday, Paris. Thursday morning, homeward bound. Highlights: Cannes, Cathedral of Images (Arles), Vienne Jazz Festival, Cormatin Palace (Tournus) and Paris with an included jazz club tour. Cons: Food on ship was good but not great. Music on ship was lacking jazz. Ships furnishings were dated. The number one thing that stood out for us was the exceptional Cruise Director (Yvette). Especially being first timers. Bottom line. We had a blast. Made some great friends and came home exhausted. Can't wait to go again. Read Less
Sail Date June 2017
We booked this APT river cruise fairly late when we saw a special offer. It was our fourth trip with APT and our second river cruise with them. The early morning flight arrived slightly early into Marseille and we headed for the ... Read More
We booked this APT river cruise fairly late when we saw a special offer. It was our fourth trip with APT and our second river cruise with them. The early morning flight arrived slightly early into Marseille and we headed for the information desk after baggage claim as per our itinerary but there was no sign of our guide. We spotted several other APT passengers wandering looking for the guide and eventually found the guide near the baggage hall exit. She was holding a very small badly lit tablet with part of the APT sign displayed so it is no wonder most of us missed her. She told us the bus wasn't here yet so if we wanted the toilet or a coffee we could use the facilities but she didn't specify a time to come back. Consequently when the bus did arrive the guide had a problem rounding everyone up again. When we were all assembled the guide told us that due to works at the airport the coach couldn't pick us up outside so we had to walk to the coach. This turned to be a walk of approximately half a mile to a car park crossing various roads pulling our luggage as no porter's were provided. Given the age profile of the group this really wasn't acceptable. On boarding the ship in Arles we received a very warm welcome from the captain, second captain and the house manager and a light lunch with drinks was available in the lounge. Our cabins were available from 15.00 and announcements were made when cabins were available. The food on board was generally good but not great. We were served a cold main course on a cold plate in the chef's table which should have been hot but the head waiter brushed off numerous complaints. The salad looked a bit tired some lunchtimes and the deserts majored in chocolate. I like my beef "well done" with no red meat but most of the meat was served medium in spite of the waiter asking how you would like it cooked. The service in the restaurant was good but our waiter often served tables randomly so it was a bit of a lottery when you got your food. The wine waiters were really good at topping up your glass. The management of the restaurant was well handled and the house manager was ever present to lend a hand. Given where we were cruising on the Rhone we expected some really nice wines but there appeared to be only 4 reds available during the cruise and only 2 of these were drinkable. The "champagne" on offer was at best a sparkling wine and we gave it a wide berth. The excursions were generally good and well organised but the ship only had 100 passengers. Tour groups were issued coloured tickets but no one checked or collected these so people tended to drift between groups a bit. The wireless communicators worked well with only a couple of problems but guides didn't seem to have spares when a problem cropped up. Most of the guides were good but we did have one that struggled with English and really hadn't done her homework. The signature event was excellent and the food was really good (as you would expect for a Michelin restaurant) and the portions were also surprising large. Crossing the busy road to the venue was handled very well. We weren't able to use the upper deck very much as it was roped off. This was due to low bridges and the deck furniture and handrails were all stowed. Thankfully we had our French balcony so you may wish to think about that when you choose a cabin on this river. We did miss not being able to use the walking track however to burn off some of the calories we had acquired. In conclusion we had a good cruise on a comfortable ship with a great crew and as usual most of the passengers were ok too. Read Less
Sail Date March 2017
We traveled many times and more then ten times by cruise..This time the cruise with AmaDagio every thing was excellent. The cabin was very convenient,clean and nice The food was excellent.Dinner was five stars and the chefs special ... Read More
We traveled many times and more then ten times by cruise..This time the cruise with AmaDagio every thing was excellent. The cabin was very convenient,clean and nice The food was excellent.Dinner was five stars and the chefs special restaurant for one night for every passenger was very very special. The excursions guided by local very professional guides were very interesting. Some days two excursions, one in the morning and one in the afternoon. Every one of the crew was very friendly and did the best to make the passengers happy. The best among all were the two cruise managers - Rachel Couto and Camille Dernis, Both of them did every possible effort to satisfy us along all cruise days. Thank you Rachel & Camille and all the crew. We shall never forget the special celebration of our 57 anniversary by the restaurant manager and his crew. Hope to be with all of you again in one of Ama cruises.. Read Less
Sail Date July 2016

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