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5 P&O Cruises Arcadia South Pacific Cruise Reviews

We have just returned from a cruise on the Arcadia - San Francisco to Sydney - and to say we were disappointed is an understatement. Having sailed on the last world voyage of the Oriana in 2012 from Brisbane to San Francisco, we were ... Read More
We have just returned from a cruise on the Arcadia - San Francisco to Sydney - and to say we were disappointed is an understatement. Having sailed on the last world voyage of the Oriana in 2012 from Brisbane to San Francisco, we were expecting a similar fabulous experience. The Arcadia had little to offer in the way of entertainment, shops and service. It is widely known that once on board you are captive and the prices are steep, but the Arcadia did absolutely nothing to disguise or sweeten the pill. For instance: I purchased a Citizen Eco Watch in the morning and was told to come back at 3.00pm because I needed to have two links removed from the strap. I returned at 3.30pm and was told the strap had not yet been altered and to come back at 5.30pm. The job was done in two minutes while I waited. Often Bar Stewards on the pool decks spent a great deal of time chatting and were nowhere to be seen. I ordered a Tom Collins, but with lemonade and not Soda Water. This was just too hard because their computerised billing system stipulated Soda Water and it would throw their stocktaking out. It is a bit rich to charge £6 for a double Southern Comfort (without a mixer) when a litre bottle in the Duty Free Shop costs £19, bearing in mind the ship not only buys everything duty free, they get a quantity discount from the suppliers as well. In Maui the ship charged £51 for the whale watching tour. On shore, the most expensive tour on offer that we saw was US$16. The Laundrettes (on three decks with three washers and dryers each) were totally inadequate and situated in very tiny cubicles so that passengers using these facilities were squashed in like sardines. The washers took 45 minutes to complete the cycle - a ridiculous amount of time for clothes that merely needed to be freshened up. I have come to the conclusion that the enjoyment of a cruise also depends largely on the time of year and where one boards the ship as to the make up of the passengers, which of course the shipping line has no control over. For instance, sailing from Galveston on Thanksgiving on a family friendly ship can be a nightmare if the ship does not have an adult only area!   Read Less
Sail Date January 2015
After two nights in San Francisco we boarded Arcadia for our voyage through the Pacific to Sydney. First impression was that the staff looked worn out. I do understand that change-over days are hectic & tiring for them all. All went ... Read More
After two nights in San Francisco we boarded Arcadia for our voyage through the Pacific to Sydney. First impression was that the staff looked worn out. I do understand that change-over days are hectic & tiring for them all. All went reasonably well for the first four days & the food was quite acceptable but then my wife developed what we were to find out was called "Arcadia Cough", I got it a couple of days later. There were hundreds of passengers affected & the ship's shop had run out of stock of cough syrup before reaching San Francisco! Fortunately we were able to buy some from the medical section. This cough really did spoil our holiday in many ways. My wife was reluctant to go to theatre shows knowing she would most likely have a coughing fit. We chose not to join a dining table with other guests for the same reason, & we normally like to have interaction with others. The menus soon became repetitive & the entertainment just mediocre. Our grade EA deluxe balcony cabin, number A106 on deck eight, was reasonably well appointed but no bathrobes supplied. Last year on Aurora in the same cabin grade they were supplied. Also it was not possible to switch off the air conditioning, just turn it up or down; we're sure Arcadia Cough must be something to do with the air-con systems on this ship. The ports of call were a little disappointing too, Honolulu was our first stop...a horrible city! But Lahaina on Maui, our second stop, was lovely. Then five sea days before reaching Pago Pago in American Samoa, another disappointment as was the next stop in Apia, Samoa. Then on to Suva, Fiji, which was okay. Finally four more sea days to our final destination of Sydney. We only booked one shore excursion with P & O, a whale watching & lunch trip in Honolulu. Distinctly average food & an overpriced trip. We do tend to arrange our own excursions on arrival in ports, far more economical. Read Less
Sail Date January 2015
After two nights in San Francisco we boarded Arcadia for our voyage through the Pacific to Sydney. First impression was that the staff looked worn out. I do understand that change-over days are hectic & tiring for them all. All went ... Read More
After two nights in San Francisco we boarded Arcadia for our voyage through the Pacific to Sydney. First impression was that the staff looked worn out. I do understand that change-over days are hectic & tiring for them all. All went reasonably well for the first four days & the food was quite acceptable but then my wife developed what we were to find out was called "Arcadia Cough", I got it a couple of days later. There were hundreds of passengers affected & the ship's shop had run out of stock of cough syrup before reaching San Francisco! Fortunately we were able to buy some from the medical section. This cough really did spoil our holiday in many ways. My wife was reluctant to go to theatre shows knowing she would most likely have a coughing fit. We chose not to join a dining table with other guests for the same reason, & we normally like to have interaction with others. The menus soon became repetitive & the entertainment just mediocre. Our grade EA deluxe balcony cabin, number A106 on deck eight, was reasonably well appointed but no bathrobes supplied. Last year on Aurora in the same cabin grade they were supplied. Also it was not possible to switch off the air conditioning, just turn it up or down; we're sure Arcadia Cough must be something to do with the air-con systems on this ship. The ports of call were a little disappointing too, Honolulu was our first stop...a horrible city! But Lahaina on Maui, our second stop, was lovely. Then five sea days before reaching Pago Pago in American Samoa, another disappointment as was the next stop in Apia, Samoa. Then on to Suva, Fiji, which was okay. Finally four more sea days to our final destination of Sydney. We only booked one shore excursion with P & O, a whale watching & lunch trip in Honolulu. Distinctly average food & an overpriced trip. We do tend to arrange our own excursions on arrival in ports, far more economical. Read Less
Sail Date January 2015
Where do I start ! cruised with my Husband and Mum, we are both 40 years and Mum is in her late 60's. This ship is suited to British curry eaters who don't like music from the twentieth century and a night out at the Globe ... Read More
Where do I start ! cruised with my Husband and Mum, we are both 40 years and Mum is in her late 60's. This ship is suited to British curry eaters who don't like music from the twentieth century and a night out at the Globe nightclub involves doing the foxtrot and waltz. This ship is designed for anyone over the age of 85 years and was too boring for even my Mum, The entertainment (there wasn't much of any) was aimed at the elderly, no up to date music was played and when requested for by the DJ we were told the older passengers wouldn't like it. Oh the TV in the cabin was terrible, no variety at all and the same shows/movies played over and over again. Mum and I have been on 3 other cruises with Princess and never experienced the amount of rudeness, smashing and clanging of dishes and cutlery from staff at the Belvedere restaurant ever ! They seemed to be unsupervised and under trained. Food was terrible in all restaurants, doesn't hold a candle to Princess either, its fine if you like Curry/Indian style food, too bad if you don't you're left to eat snacks at midnight and cakes/desserts left overs from the night's dinner, The bread baked on the ship was the worst we've ever had, not one crunchy roll/loaf in site, even used a sweet dinner roll as part of a cream bun for the late night snacks. On a serious note, I've never seen so many people sick with the flu/coughing on a ship before. Passengers were not quaranteened and no monitoring of hygiene before entering any of the restaurants. We saw 4 ambulances and 1 funeral car whilst in Auckland and Taihiti and were told a passenger passed away from Pneumonia. This will be our first and last cruise with P&O. Read Less
Sail Date February 2014
We are quite experienced cruisers having travelled with Cunard, Celebrity, Thompson, Royal Caribbean and now P&O. This cruise was a big one for us being my retirement gift to may partner and I. It was planned in meticulous detail ... Read More
We are quite experienced cruisers having travelled with Cunard, Celebrity, Thompson, Royal Caribbean and now P&O. This cruise was a big one for us being my retirement gift to may partner and I. It was planned in meticulous detail booking extra leg room seats on flights, excursions booked on line and the cruises booked very early. The outward flights booked with P&O were taken on their regional flight offer with KLM. All seamed to go well flight to Amsterdam and on to Los Angeles. We arrived in LA but no sign of luggage. Eventually we were informed that it was ok as the cases had been left in Amsterdam to arrive next day. We sailed in the afternoon on day of arrival! After much remonstrating we left the terminal to be greeted by the wonderful P&O representative who seen us in distress insisted on KLM opening their office. The KLM official then gave us a claim form and agreed to liaise with P&O to have the cases sent on to Tahiti - ten days later! We eventually boarded Arcadia exhausted and very worried - no clothing, medication etc. The Arcadia Information Desk advised us to grab a Taxi into LA and purchase essentials. No taxis but we did get into LA, could not find a suitable shop and returned to Arcadia. We purchased essentials on board. Essential medication was prescribed at cost by the on board Dr. After very much discussion (they advised us at first to ring KLM ourselves the Information desk agreed to contact KLM to make the necessary arrangements to fly our cases to Tahiti. The ship was good, the Information team very supportive but we were left to our own devices. Frequent trips to the busy launderette etc. We managed the ten days on minimal wardrobe. Good side, Information Desk great, Entertainment Team fantastic, Food very good, room clean and well maintained, destinations fantastic - in particular Fiji!. Bad side TV programming very repetitive (seamed to be on some kind of loop), Entertainment guests ok although a very poor juggler on valentines nigh a very poor choice! Would I recommend P&O to others - not the best, P&O claim that they look after you but we had to sort out our own arrangements and were even turned away on "Formal Dinner" Tie but no jacket! Customer Services just responded with a lecture on their Terms and Conditions! KLM no response as yet. Arcadia is a good ship, most staff/officers welcoming and entertainment a bit hit and miss. Read Less
Sail Date February 2014
Arcadia Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.7
Entertainment 4.0 3.5
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.6
Family 1.0 3.6
Shore Excursion 4.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.1
Value For Money 4.0 3.5
Rates 4.0 3.7

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