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12 P&O Cruises Arcadia Mediterranean Cruise Reviews

We had been wanting to try another cruise line and this P&O visit to the Mediterranean fitted in with with this. Arriving at the Cruise terminal at the appointed time meant a swift processing and rapid boarding even if the cabins ... Read More
We had been wanting to try another cruise line and this P&O visit to the Mediterranean fitted in with with this. Arriving at the Cruise terminal at the appointed time meant a swift processing and rapid boarding even if the cabins were not ready. When we were able to access ours we found clean, the bed looked good and the bathroom was fine. The cases arrived shortly after so we were into unpacking when the call for life boat drill came. Our muster station was the Palladium theatre along with countless other. Unfortunately the place we chose had steep steps, The drill was straightforward and included putting on a life jacket. As we had opted for Freedom Dining and we had been advised to get to the upper deck of the Meridian early so we had a chance of a table for 2, we queued up half an hour early. Using this tactic we always had the same table for two and were we well looked after by James & Michael. We tried lunch once in the Meridian but this did not offer the soup and salad we like. The Belvedere was huge, daunting and difficult to find what we wanted. Thereafter we had a snack in the cabin and a coffee in the Vivo cafe. The menus are lengthy in the Meridian. It rapidly became clear that all meat varied from tough to very tough so we almost always had fish.On one occasion the fish was impenetrable and was replaced with properly cooked one which was as palatable as my wife’s. For some nights there were fancy menus designed by Marco Pierre White or a Chef’s special. We had a glass of wine one night and my red was not fit to be drunk. We used the Cafe Vivo which was good value and served Costa coffee at the right temperature. On this cruise most of the time people were out side enjoying the sun. We did notice that the two seats in the Art Gallery were invariable taken, the being the only sitting places that were free of waiters bring to sell drinks. Due to a “technical problem” so the email from P&O we would be spending an extra day in Malaga. The technical problem turned out to be fishing gear fouling a propeller and also turned out to require much more time and we actually sailed at 1205 am on the fifth day. Malaga was the one port on the itinerary that we did not want to go to. P&O (Carnival) stated that there would be no compensation for this or missing the call at Messina beyond a token gesture about Spanish taxes on drinks. A letter to this effect was delivered to our cabin with the implication that we should claim on our insurance for missing Messina. Claiming on the insurance means that the premium will rise to cover this and I do not pay for expensive policies so that Carnival can avoid facing the cost of compensating us for our loss of enjoyment. A knock on of the prolonged stay was that we had to fit in 3 formal nights in 5 days so these nights were nothing special. There was an out break of norovirus which was a brought under control speedily. However the hand sanitisation was not enforced at every restaurant and not easily seen in the bars and cafe. Indeed at one the officer (maitre d’) made no effort whatsoever to help those of us who wanted to us the sanitiser before entering a restaurant he was in charge of. The rest of the cruise was blessed with calm seas so maximum speed could be maintained and the time in the remaining ports was as planned. However it was hot with Cagliari being over 35 degrees. Disembarkation was relatively painless. We are giving P&O another chance as we were able to relax and do as we pleased. Ports: Malaga. Shuttle bus to centre or a longish walk. Interesting for a day Venice. Ordered ticket never arrived. Split: Used the free shuttle bus which was a good move as the walk looked as though it dodged ferry terminals and a bus station. Diocletian's Palace was well worth seeing and is free. Dubrovnik. Anchor port but the tenders were both frequent and easy to use and much better than a shuttle bus as we were landed on the edge of the old town. Well worth exploring but pick up a map. Cagliari. Far too hot so we did not explore it. We did find an air conditioned cafe at the top of a department store. Gibraltar. Afternoon call. Walked into town as the queues for the shuttle seemed lengthy and it only gets you so far. Read Less
Sail Date June 2019
My wife and l wished to go back to Praidi Vitoria in the Azores as the last time we visited the lsland it was raining so hard we did not get the chance to appreciate it. We booked on Arcadia as she was visiting Prai di Vitoria and Ponta ... Read More
My wife and l wished to go back to Praidi Vitoria in the Azores as the last time we visited the lsland it was raining so hard we did not get the chance to appreciate it. We booked on Arcadia as she was visiting Prai di Vitoria and Ponta Delgada,sailing on 21st November 2018 which we realised was a slight gamble with the weather at that time of year. The boarding of the ship went very smoothly and it was from the City terminal,Southampton which we had never sailed from before. Our cabin was a P B grade inside and we have used this type of cabin before so no great surprises as it works for us . The one surprise we did have was that in the midships section on B deck it was the only inside cabin and opposite us was the top of the range suites. The position of the cabin meant easy walking distance to both the Crows Nest and the Belvedere buffet restaurant. As it turned out it was not a good choice as the cabin was really noisy not just motion of the ship which we expect but on one side was a locker where they stored bottles and cans etc and next to it was a door to possibly an air con room? Which rattled all the while and on the other side a stewards pantry which also seemed to have extra noise . l mentioned this to reception and they sent someone up who seemed to think it was just ship motion and of course he came in the day time not the middle of the night. They did offer to move us down to G Deck which is not where we like to be so we declined and spent the cruise with ear plugs in and very little sleep at night. So personally we would not recommend that cabin and thought it was graded too high for its position but it was our choice to stay so we cannot complain. Regarding the cruise it all went well to Lisbon then the Canary Islands but after we had visited Madeira with a welcome overnight we had the news that we would not be visiting the Azores due to really bad weather coming across the Atlantic and would now be going to Cadiz and Vigo in Spain as an alternative. Although very disappointed we think it was a wise decision by the Captain and we did seem to keep ahead of any really rough weather and whenever it was rough at all the Arcadia seemed to handle it very well with the stabilisers out. Our call to Vigo was made that bit more enjoyable as the ship stayed till 10pm so we could go ashore and see the Xmas lights , then as we left we were advised the Bad weather was catching us up so the ship put on extra speed and we arrived in Southampton on Thursday evening instead of Friday morning. We have only given a low rating as it was not quite the cruise we booked for other than the bad choice of cabin everything was more or less good. We did freedom dining and found the food good and the revamped crows nest was nice either in the day or at night. The entertainment was very poor except for the Headliners theatre company who we thought very good considering some of them where on their first tour. The Captain was very informative keeping us up to date on weather and destination and the library was well stocked with books so we could relax and enjoy the cruise Read Less
Sail Date November 2018
This was my and my husband’s honeymoon – having never done a cruise before we did not know what to expect and so this is an honest review from first time cruisers ! Embarkation This was swift and well organised. Having arrived ... Read More
This was my and my husband’s honeymoon – having never done a cruise before we did not know what to expect and so this is an honest review from first time cruisers ! Embarkation This was swift and well organised. Having arrived at the Cruise Terminal around midday with an embarkation time of 2.30, we were lucky to be sat in Arcadia’s Belvedere Restaurant at 1.45 having lunch with our room ready soon after. Disembarkation This was dealt with very well. We were at our allocated place at 9.45am and in our car by 10.10am Dining There are two main places to dine – Meridian and Belvedere (the latter being the buffet). We dined at The Meridian on 3 occasions and found the food to be average. We had salmon on two occasions and each time it was severely overcooked (crusty almost). It was also disappointing that some of the specified ingredients were not actually included within the meals – ie crab salad consisted of just carrot and onion (no crab !), and a sponge with a hazelnut crumble and a praline wafer had no wafer and just a whole hazelnut placed on top of the sponge ?? We knew that by choosing Freedom Dining we may well be given a pager if there was no available table so that we could “enjoy a drink in the piano bar”. Each time we ate in the Meridian we got there as it opened and were immediately given a pager and had to wait nearly an hour each time. On two occasions of waiting such a length for a table for two we were made to sit on a table for four (didn’t mind this but surprised after waiting especially). Also when you are shown to your seat you walk past many empty tables which just makes one wonder whether being given a pager is to make you spend money at the bar ? The food in the Belvedere Restaurant is also only average – again fish being put out for guests to eat already well overcooked (boquerones completely inedible like cardboard and already burnt salmon). Also there are two rows of food shielded by a plastic screen. Whilst it is appreciated that the screen is to ensure germs are kept away from food, it is also impossible to reach the food at the back and the chefs did not attempt to assist ! The carvery consisted of a small joint of meat with re-cooked frozen roast potatoes and cauliflower cheese with bland, watery carrots and swede – no other vegetables apart from brussel sprouts one day. Also the Belvedere, for some of the evening, was half shut off to paying passengers so that the crew could eat. This was ridiculous as passengers were having to chase free tables and some even had to eat by the Neptune Pool when the half of the shut off Belvedere only contained about 6 crew members ??? Also the air con is on full blast in The Belvedere making it freezing to sit and eat Entertainment The theatre has shows at 8.45 and 10.30 and we understand that these are new timings. However we could not see a show until the fourth night as unless you “claimed your seat” at about 7.30 you did not stand a chance of seeing the show at 8.45. We were told by other passengers that the previous timings for shows worked very well for passengers. There is music at other venues – ie Crow’s Nest, the Rising Sun and the Globe – but these are only for about 30 minutes at a go and were usually on all at the same time and so there are times within the evening that there is no music/entertainment at all. As to the Globe, this is way too small and The Retreat is a waste of space according to other passengers being used only by the dance instructors. The casino was never used, on our trip, by passengers and we felt extremely sorry for the numerous members of staff just standing around for hours on end each night. Black Tie Events We enjoy dressing up – who doesn’t – but we were offended one night in the Crow’s Nest. Unlike others going into the Meridian Restaurant we had dressed up. However due to being overwarm and nowhere to place his suit jacket, my husband left it in our cabin after our meal. We went to the Crow’s Nest for a drink only to be asked to leave because of no jacket ! Despite my husband obviously wearing suit trousers and a tie it was still not good enough. We explained that it was too hot for a jacket and were told that as long as he had it by his side it would be acceptable !! Really -what was the difference in having it by the side or not wearing it !!! RIDICULOUS The Black Tie Gala Dance in The Globe was also poor. We attended the second one only to find it was really a night for the dance instructors to tell everyone what dance they could do and not for general enjoyment of those who did not wish to do The Waltz or whatever Accommodation The ship had a major refurb last year. Well our Deluxe Balcony Cabin was ok – nothing special, dated and in need of modernisation. The balcony was rusty and the panels between balconies were extremely noisy – wooden wedges are used to stop the rattling but these don’t last long before falling out ! Our cabin keys did not work on three occasions and we were told not to place them next to our mobile phones – we had not done this ! In fact the last time they did not work we visited Reception who for some reason already had the new ones ready for us – how did they know that our keys were not working ?? Alcohol Since booking our cruise 16 months ago P&O’s alcohol policy has changed in that you can only bring on 1 litre each of spirits each. They claim that this is in line with other cruise lines and also to ensure that no passengers become unruly – however they are more than happy to sell alcohol to you ! As to cocktails – don’t bother buying them. They may seem a reasonable price but they are not as if you watch them being made no actual measures of spirit are put in – just a swig and so you are paying through the nose just for juice. Cruise Loyalty Staff We attended the Cruise Loyalty and Future Cruise office once (the queues were ridiculous) but did not like the attitude of the lady who we spoke to. She could not get rid of us quick enough and there was not even anyone else waiting. We decided to use the Library to look at the cruises we spoke to her about and found them to be cheaper on P&O’s own website ! Staff The Entertainment staff were ok – never pushing you to do anything but there was a severe lack of things to do but maybe that is because of the general age of the Arcadia’s clientele ? Our Cabin Steward worked very hard – very long hours and always a smile. As to the restaurant and waiting staff – they simply are a credit to P&O. They are so polite and friendly and professional and remembered your drink and your name. Ports of Call It was a shame that on some port days most of the shops were shut ! Summary We have used this first cruise as a learning curve and having booked our second for 2020 will ensure we don’t make the same mistakes ! Read Less
Sail Date October 2018
We have always wanted to sail on Arcadia so for our 35th wedding anniversary that is what we decided to do. We chose this particular cruise because it was a discovery cruise with new destinations we had not visited before and we were not ... Read More
We have always wanted to sail on Arcadia so for our 35th wedding anniversary that is what we decided to do. We chose this particular cruise because it was a discovery cruise with new destinations we had not visited before and we were not disappointed. Embarkation went well, straight through and onboard in under 10 minutes ( probably because we were the last coach to arrive having been held up waiting for 2 passengers). Our aft facing cabin was very comfortable and was kept nice and clean by our cabin steward Ajay. Our only complaint about the cabin was the grubby glass on the balcony, it was in need of a good scrubbing not just a wipe over. We found the service in the MDR to be very slow and miserable, when asked for a table for two on our second visiit (and last) we were taken to a table for four, when this was queried the waiter turned and walked away leaving us standing there like lemons. When he returned he took us to another table for four but said we could have it for two?? Yes we were confused as well! The buffet was not much better. Food was ok depending on what you had but not always hot. Thank goodness for The Ocean Grill! Yes you had to pay a service charge but the food and the service was amazing. The entertainment was good, the Headliners were the best we have seen and the comedian Fogwell Flax was brilliant! Disembarkation is another story, it was an absolute shambles. They crammed too many people into the Meridian dining room, no numbers given out and we were held there for 1 1/2 hours - not good!! Would I sail with P&O again - yes Would I sail on Arcadia again - no, she is not the best ship on the fleet by far Read Less
Sail Date July 2018
Just returned from 14 nt med cruise 6th/20th Aug. I will give you my honest reviews as follows: Negatives: 1st nt. Dreadful penetrating creaking all over cabin(B29) Rang reception at 3 am. Night Manager came to see us, he dealt with ... Read More
Just returned from 14 nt med cruise 6th/20th Aug. I will give you my honest reviews as follows: Negatives: 1st nt. Dreadful penetrating creaking all over cabin(B29) Rang reception at 3 am. Night Manager came to see us, he dealt with the problem promptly. 10th nt. Very noisy vibration noise. Rang reception at 1 am. Night Manager arrived and immediately took us to sleep in another cabin. Noise gone when we returned in the morning. They said smoke from the threatre, they use, had got into the AC. We are on the 7th deck theatre on the 2nd!!! 12thnt. Creaking again but not as bad as first nt. Stuck with it till 7 am. Went to reception who sent the day manager up, they dealt with it once again. At 5pm he came to see us again and apologised for the 3 bad nights and gave us a substantial credit for our next cruise. Couldnt fault how they dealt with it even though we had 3 bad nts. Public toilets: For 14 nts at least 1 or 2 toilets were down through out the cruise. Deck 7(B) were down all day at one time. They stopped all paper towels and tissues in all toilets, stating they were the problem.People putting them sown the toilet. You had to use the useless dryers. Not good. Good points. We were freedom dining in the Meridian (3) Good service and friendly staff. -Ocean Grill £12 95 excellent meal. Entertainment: Headliners shows fab. Comedian, bril, Brit tones, bril. .Others ok. Risinig sun bar, Chris Shaw on sax brilliant.Pools: Plenty of sun loungers. Reception: Helpful. Although we had 3 bad nts we had a wonderful cruise. The Staff are friendly and very helpful. Our cabin steward Francis was always smiling and helpful.. We have been on most of the P&O ships but Arcadia isntt as good as the others. The entertainment just is not coordinated, in order for you to see most of the entertainment in each of the venues. All in all as I have stated we enjoyed ourselves(always do). But have only given 3* because of the bad nts. Read Less
Sail Date August 2017
Cruise chosen as we wanted to explore a bit further into the Adriatic. As such we enjoyed going ashore taking some excursions which were good and also self exploring. The ship being larger than vessels we usually cruise on took some ... Read More
Cruise chosen as we wanted to explore a bit further into the Adriatic. As such we enjoyed going ashore taking some excursions which were good and also self exploring. The ship being larger than vessels we usually cruise on took some time to get to know the surroundings, still baffled with the self sevice Belvedere. One has to do at least one circuit to find out what's on offer, then the problem to find a seat. Don't leave your table mid-meal to get a drink or when you return you will find everything removed. Staff very pleasant and willing to help, including reception which I usually find is the weakest link on other ships. Allocated a table in the Meridian right at the stern and directly over the propeller shaft. The vibration made the table for us unusable, no other tables available so changed to Freedom Dining which is anything but. This means queuing at the restaurant entrance for at least 10 - 15 minutes to be given a pager to tell you when the table is ready:ni another 10 - 15 minutes. This inconvenience I feel could be sorted, why not give pagers at the bar?. Waiting staff very courteous, helpful, offering to change meals if they weren't as expected, as well as giving extra ice cream. Cabin pleasant, clean, good stewardess, helpful as was everybody else. Entertainment, apart from the hardworking Headliners, Jon Courtney was not up to the standard we have enjoyed on other cruises. The so called entertainments manager/director was conspicious by his absence and lack of any talent. I think this led to a flat feeling throughout the cruise. I think our next cruise, already looking, will be on a smaller, more intimate ship. Read Less
Sail Date October 2016
We chose this cruise to revisit Venice but arrangement for getting ashore was a nightmare. We are 86 and 84 and the majority of passengers were of a similar age. Shuttle buses were not provided so we were faced with a 1000m walk to a ferry ... Read More
We chose this cruise to revisit Venice but arrangement for getting ashore was a nightmare. We are 86 and 84 and the majority of passengers were of a similar age. Shuttle buses were not provided so we were faced with a 1000m walk to a ferry and once ashore a similar distance to St. Marks Square over 4 bridges. You can imagine the queues at reception complaining, particularly as the ship moored next to us provided shuttle buses. Regarding the ship itself we found the entertainment left a lot to be desired with the exception of the Headliners theatre group and Jon Martin, But why did everything have to be so loud? singers in a constant battle with the band and conversation in piano bars nigh on impossible. We found the staff throughout the ship to be both friendly and efficient and our cabin steward in particular was outstanding. However some thought should be given to the dining arrangements. The Meridian restaurant is on two floors the upper floor designated for " freedom" dining where in theory you can eat at any time between 6 and 9 not so! you join a queue for an average of 10 to 15 minutes to receive a bleeper and a further wait while the poor harassed staff do there best to find a table. Why on earth both restaurants cannot be fixed dining and those that want to eat at anytime can use the Belvedere . We made some good friends and overall had a good time but feel we are more suited to the smaller ships such as the Fred Olsen Cruise Line provides. Read Less
Sail Date October 2016
We went on our first cruise with our daughter and their four children, we chose the Ventura thinking it was large so have plenty to do. We live in Southampton area so also a benefit. The embarkation went very smoothly although one lady ... Read More
We went on our first cruise with our daughter and their four children, we chose the Ventura thinking it was large so have plenty to do. We live in Southampton area so also a benefit. The embarkation went very smoothly although one lady attendant did tell my husband to keep moving when he stopped fo a breather when walking through the departure loung which we felt quite rude as he is a very poorly man. We had a four birth inside cabin and shared with our 16 and 17 year old grandsons which was fine apart from once the two ladders are in position for the top bunks you need to be a bit agile so that you can move under them to lower bunks, cabin was however fine. We found that the ship was too big for my husband as it was too much walking to get to the restaurants and theatres etc so we borrowed a wheel chair which was a big help however the lifts are very busy at meal times in the evening so you can wait with frustration as lifts come and go with no room for a wheelchair. The theatre was popular so you need to get there as soon as you have finished your meal, we were first sitting and found that we should leave the restaurant by 8 pm to get along to the theatre for the show. Sadly there was very little for our two grandsons to do so they were quite bored, Internet was too expensive so we didn't get that though it would have helped. It said on the itinerary football but when they went there adults were playing tennis in the area, I think this was due to there being only a handful of their age group on board. There were a few films on but for children only Jungle Book one afternoon and a Skywars film which they are not into. The two smaller children that our daughter had in their cabin had a wonderful holiday and really enjoyed the children's clubs every day however she was able to put them in at 2 pm for the afternoon but the adult film started at 1.30 so they couldn't even see that. The restaurant food was nice but repetitive on the Ventura though I'm told by avid cruisers that other ships had not been so repetitive. The free dinning food was all nice as well though finding a table for a large group can be tiring. Soft drinks for the children were expensive even if you buy a drinks card. All the staff on the ship were very attentive and couldn't do enough for you, cabins were kept clean and bedding changed if the smallest mark was seen on any of the bedding. Our daughter and the children have said they will never do another cruise however my husband and I are going to try one more on a smaller ship just to see how they compare. By the way they provide shuttle busses at every port but don't just jump on it and pay £4 each way as sometimes it's not far to walk. Read Less
Sail Date August 2016
Dinner first night was mediocre, had to share a table with a couple but next night they chose to sit by the entrance, perhaps because they were t-total. Next night food again was average apart from the asparagus which resembled more like ... Read More
Dinner first night was mediocre, had to share a table with a couple but next night they chose to sit by the entrance, perhaps because they were t-total. Next night food again was average apart from the asparagus which resembled more like floppy green beans delicately balanced over an egg. No way could you have done that with fresh asparagus. Following night had a potatoe on my plate that you wouldn't have fed to a pig. When asked if I enjoyed my meal, my reply drew the attention of the manager. Another problem was if you ordered your wine after the food, it wouldn't turn up until half way through your main course. We complained in the end. We were told to order our wine at lunchtime and were informed that P&O bring all their food onboard at Soton FROZEN, nothing fresh. I'm pretty sure I once upon time saw an ad with a chef buying in a local market? It's fantasy. The Food & Beverage manager wasn't interested, he said it was the same process on all their Cruises. I asked him if he had been on a P&O ferry, to which he laughed, until I suggested he should as the food was better. Read Less
Sail Date July 2016
Before sailing on the Arcadia we read lots of reviews, some I agree with some i don't. We have been on five cruises with p&o all on different ships and our experience so far has been exceptional. Well for what it's worth here ... Read More
Before sailing on the Arcadia we read lots of reviews, some I agree with some i don't. We have been on five cruises with p&o all on different ships and our experience so far has been exceptional. Well for what it's worth here is our review of the Arcadia. First embarkation the wait on the coach at the port seemed to go on forever, after about an hour or more we finally got off the coach. The booking in procedure at the desk was slow and disorganised, something we have not experienced with p&o before. We quickly found our room we thought on first inspection, not bad. We waited for our luggage for what seemed forever. After about 2 hours we rang reception they said your luggage should be there. I went into the corridor and found our luggage outside other cabins. Not a good start. In the restaurant we asked for a table for two and was put on a table two inches away from another table. The same thing happened on the second time so we complained, to be fair to the staff they sorted it out immediately. The food was very good but the menu was repetitive. Service again very good but slow. There was a very noticeable vibration and clanking of the engines when the ship was up to speed. We found the entertainment in the palladium very good but woeful else where, I don't mind someone playing the piano but please not in every bar. We found the decor of the ship dark and dingy. On every ship we have been on the atrium has always given us the wow factor, not on this one it's drab and lifeless. The wardrobes in the cabin are a joke not only is it a squeeze for your clothes it's to dark in the corridor there is not enough room to change. I think on the next refit they should get rid of the two seater and but extra storage there. The main sunbathing area was a big disappointment, no music no life nothing, apart from sailaways. I have seen more life in a library. On one day it was windy and we kept getting splashed with this brown stuff that smelled of rust. Some of the passengers complained but just got fobbed of I could go on but I know I'm in the minority because several passengers said this is their favourite ship. I'm sure p&o have a ship to suit every body, if you want a cruise where you just want to relax and watch the world go by this is the ship for you, but if you want want more entertainment and more excitement then don't go on this ship. If this is your first time with p&o and you did not like it please try another ship. Our favourite is the Ventura and we have already booked for next July in the Greek Islands. Would I recommend this ship no, would I recommend p&o every time Read Less
Sail Date June 2015
My wife and I have just completed this cruise. Overall it was enjoyable and must be related to the cost. However, with the exception of the nightly theatre entertainment I am afraid that I must review the total experience in a more ... Read More
My wife and I have just completed this cruise. Overall it was enjoyable and must be related to the cost. However, with the exception of the nightly theatre entertainment I am afraid that I must review the total experience in a more negative light. The food generally left much to be desired. The quality of many of the items was poor and the standard of the service quite appalling. It would seem that in comparison with our previous cruises with P & O savage cost cuttings have been implemented in more recent times. In the main Meridian restaurant the number of waiters was completely inadequate and it was not unusual to wait 25 - 30 mins. between courses. There seemed to be no Maître D (at least I never saw him) and the Head Waiter visited our table once during the entire cruise and that following my complaint to the Waiter regarding the poor service and inferior quality of certain items on the menu. These delays incurred problems of reaching and securing a reasonable seat at the 8.30 pm. theatre show situate at the opposite end of the ship. Meals taken in the Belvedere buffet restaurant were also invariably of indifferent standard and quality. The staff throughout the ship without exception were all extremely friendly, courteous and helpful, carrying out their duties in the most demanding of circumstances. There is far too much emphasis in the desire to extract as much money as possible from their clients. Most of the onboard activities incorporate some form of sales initiative and one is inundated with art picture sales and photography. How do they manage to sell these pictures at such ridiculously inflated prices? Would we cruise with P&O again? If if offered a choice probably not. There were too many areas of discontent on this cruise for us to try and avoid making such a decision Read Less
Sail Date November 2013
Embarked Arcadia Ship Southampton 5th January 2011. for World Cruise lasting 84 days. No problems with embarkment, from arrival to embarkment 45minutes.I dont want to bore you with loads of text, so i will let you know what we thought was ... Read More
Embarked Arcadia Ship Southampton 5th January 2011. for World Cruise lasting 84 days. No problems with embarkment, from arrival to embarkment 45minutes.I dont want to bore you with loads of text, so i will let you know what we thought was good and what was disappointing for us.Please dont get me wrong when you read our disappointments, as we really enjoyed ourselves, however, it is just a shame that they cant get some of the easy and simple things right!! Majority of time thoroughly enjoyed, and i myself was fed up of the moaners and groaners on the cruise.... but i really would like people who are interested to know!My first disappointment was the size of the so called `Suite`,( AD Category Aft )having paid 40,000 sterling for suite accommodation, (for this trip of a lifetime!) we were shown to a little larger than average double bedroom. I always thought that a suite provided you with a bedroom, and some sort of separate sitting area, but this wasnt the case. Dont be fooled by the video or 360o views of rooms. (they look twice the size in pics and video`s). There was a small sofa, and table but they touched the bed, so we had to ask for the chairs to be removed so we had some space. Wish i had paid half this price and had a normal balcony room, which were only slightly smaller.We had to request that our balcony be painted, most of the balcony area was full of rust, with regular leaking water from outside pipes.Having said this, they did paint it when brought to their attention.If you didnt fancy dressing up to go to Main Restaurant (which you can imagine happened for us, during 84 nights)it it was off to the Belvedere. Food in Belvedere (Main Buffet Cafe Grill) was of good quality, however, in the evening it was extremely limited, ( plentiful at breakfast and lunch) just one counter open. (similar to school dinners lol) So if you didnt like the themed menu (which was very restrictive) ie. Pasta one night, Curry another, seafood another, but only one theme per night, you would have to go back and order room service, which again was very limited and most of the dishes on the room service menu, were chargeable, can you believe that!!!!! Because I couldnt! after paying 500.00 per night!Entertainment: Almost non- existent in the day. I think we seen the Cruise Director 4 times in the whole cruise???? Very Poor. (Considering we had so many sea days, travelling one ocean to another)A couple of good Acts during the night in the Palladium. Few and Far between. And in 84 days we had approx 3 days where they provided some sort of entertainment around the outdoor Aquarius pool, The bar, service and cabin staff were excellent, always friendly and accommodating. Ports of Call where great and tours were well organised! Staff were extremely friendly!!!But overall had a great time visiting many beautiful countries and Islands. Although, we may think of booking with P&O again, they wouldnt be my first choice and we wont be rushing..... id rather go with other liners who are not so penny pinching!!! Read Less
Sail Date February 2011
Arcadia Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.7
Entertainment 4.0 3.5
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.6
Family 1.0 3.6
Shore Excursion 4.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.1
Value For Money 4.0 3.5
Rates 4.0 3.7

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