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1 P&O Cruises Arcadia Cruise Reviews for Cruises for the Disabled Cruises to Spain

Arcadia cruise 9-20 December 2014 cruise J421 Our first impression was a good one as we arrived at the new Mayflower Teminal. It is very well designed and set out, much improved on the "shed" we were in in 2008. We had to wait ... Read More
Arcadia cruise 9-20 December 2014 cruise J421 Our first impression was a good one as we arrived at the new Mayflower Teminal. It is very well designed and set out, much improved on the "shed" we were in in 2008. We had to wait two hours for a friend who was joining us but had lost his passport. We were guided to comfortable seats in a roped off area complete with brass stands, brass knobs and royal blue rope. There were refreshments and a ringside view of everyone coming and going. We booked this cruise at future cruise sales when we were on Aurora in June. I use a mobility scooter and need to book an adapted cabin so it was agreed at the time of booking that cabin C2 would be suitable to my needs. I had the scooter with me when we booked. Despite this and filling in all the forms in advance, when we checked in P&O reckoned we were not in a cabin suited to a scooter so another 40 mins while they sorted that one out. Eventually we got on board and after checking the cabin made our way to the Belvedere Buffet for a very tasty lunch. Good first impression on the food, even for my partner who is vegetarian, something very few caterers understand. Muster drill was a bit of a comedy. They kept announcing to keep the lifts for for the lame and lazy but they were full of the fit.  I eventually got into a lift with a woman in her nineties but the lift would not go where we wanted and took us up and down ad nauseam. We were in there so long her father was waiting for us when we got out to demand I make an honest woman of her. You might be surprised at the number of people complaining about what a farce having a muster drill was, you would think that after the Costa Concordia disaster they would see it in a different light. We were on Freedom Dining and it felt like they were operating a smart wheeze at dinner. When you arrive you are given a pager and told there is a half hour wait so "you might be more comfortable waiting in one of the bars". We had just bought a drink when the pager went off. Less than ten minutes, they must have really upped the drinks revenue. We were all pleased with dinner but that awful refined diesel oil that they try to pass for butter had followed us from the last cruise. Thankfully the buffet had little pats of Irish butter so we smuggled some out. We came back after lunch to a letter for each of us accusing us how not having registered a credit card and threatening to stop our credit. This has happened every time we have sailed with P&O despite all the rigmarole of them swiping cards and taking signatures at check in. It turns out that the P&O computer system could not cope with my partner's name which starts O'R...... They do not do apostrophes and said he would need to change the spelling to Or..... I presume he cannot be the only traveller with an apostrophe and as it has been causing problems for us since 2008 I am sure it could have been sorted. The cabin was fine and the steward kept on top of it but it really needed a good deep clean as there was a lot of fluff going back a long time under the bed and settee. There were a couple of inexcusable problems in the bathroom. A very badly scored toilet seat, the scores yellow with urine and a mouldy bathmat. We complained and they were replaced. The food onboard ship has been excellent. Every morsel tasty, good quality and well cooked. A hundred times better than our first Arcadia Christmas 2008. Then we paid £5700 for a balcony cabin for the two of us and parted with the money as we believed they would really push the boat out (if you will pardon the pun) but apart from a wallet "from Santa" tossed unwrapped onto the bed there was nothing extra. On that cruise there was a standing joke about being served potato croquettes and carrot medallions at every meal and by the end of the cruise it was not a joke, it was a recurring horror story. That was the one where at afternoon tea, William, the vegetarian got two slices of bread with just a rocket leaf! He asked if he could not at least have a cheese sandwich and was told he should have given 24 hours notice for that.  So well done Arcadia, you have redeemed yourselves. One of the highlights in the Palladium theatre was a great male singing quartet. Former West End Musical singers who have formed a group. Their performance was amazing on the first night hence the reason we headed off early and camped out in the front row for their next show.  Check our fourtunes.com Ports Our first port was Vigo. A tip for disabled visitors. Ask any taxi driver on the rank to call you an accessible cab and they phone "Eurocabs" for you. I was able to drive my scooter right into the cab. There is a €5 cover charge but it was only an extra €4 to take us to the top of the town. Porto was next. Another tip for disabled visitors. It is very hilly you might make it down to the railway station with its magnificent tile murals and the cathedral, great views of the river from there and the port producers on the opposite bank. If you go further down be prepared to get a taxi back to the coach drop off. We have been to Cadiz many times and we were hoping for good weather to walk along the shore then make our way back into the city via the Roman Amphitheatre but the rain was torrential and relentless so we gave up and returned to the ship. At which tme the sun came out and we got an hour sitting out but it was short lived then back to rain. Malaga was a gem, What a lovely city. A great central shopping street, very stylish with all the top brands. A well developed port with an attractive marina, more shops cafes, bars and well kept beaches. At each corner an attractive square with beautiful historic buildings all very sympathetically preserved.  We took the accessible mini bus shuttle into the city but walked back through the marina and along the promendade. Do not be afraid to stop for refreshments in the marina, it is all very reasonable priced and they have the cutest, tamest sparrows that will eat out of your hand. We were told in the booking info that we would spend the morning in Gibraltar. Once the daily paper has been circulated we learned we dock at 7 and leave at 11.30. People tend to save their shopping for Gib as it is so British but as shops open at 10 there was just an hour before one needed to head back to port. My companions went up the Rock on the cable car but it was not accessible for me, too many steps. So I stayed in the car park below. I tried the Almeda Botanical  Gardens but same again, steps!. I guess that was to be expected from a settlement built for mountain goats.  They found the cable car quick and the top of the rock unusually quiet. The monkeys (Macaques) were there but much better behaved. There are signs up threatening. £4,000 fine for feeding them. There were babies, very cute, we have pictures. Protective adults, not very cute with threatening grimaces and great pictures of the view all around is it was such a clear morning. I was reading that the Macaque population had got out of control so they have introduced a system of modern birth control (Marie Stopes eat your heart out) and exported a few families to a park in Scotland. We had a wonderful day in Lisbon, 7 hours. My companions hired Segways from Red Tour Segways in Rua Dos Fanquieros, a man we have patronised for years.  I was impressed by the performance of my scooter but Lisbon being so flat the load was reduced a little despite carrying half the P&O buffet round my midriff. I set off with such good intention but the food is all so good!!!!! Measuring it out later the scooter did about 7 miles so just made it back to the cabin before the battery died. It is the one question people ask me all the time. "How many miles do you get out of it?" But there are so many variables it is almost impossible to answer.  I found a lovely local deli in a back street selling smelly fish and cheese and got some good wines for the couple who are looking after the car. We had Coffee and Nata, the Portugese custard tart, a Christmas speciality, at the St Nicholas cafe in the main pedestrian street that runs off Black Horse Square.  We had been warned about thieves and pickpockets but the biggest surprise was the number of men who sidled past muttering "cocaine? hashish? Marihuana?" I bet they shopped any tourists who bought drugs to the police for a cut of the profit as there were lots of Polis around who must have known what they were doing. I tried sidling up to people muttering "Sennacot? Omeprazole? Rennies?". Once the rush hour traffic was clear the streets were fairly quiet as there is a two day rail and metro strike on. To those of us who have been coming to Lisbon for many years you can see how badly it has suffered under the recession. Many empty shops and abandoned premises with older shopkeepers presiding over out of date stock that was once their livelihood. Many more beggars, local people and not addled with drink or drugs just abandoned by the state. They have made a good start with dropped pavements and are half way to full accessibility. Half way, in the you drive off the pavement and get to the other side of the crossing to be met by a 6inch kerb.  Then back to the ship and the two day cruise back to Southampton. All in all it was a good cruise. So we would definitely do Arcadia again after this one. Well done P&O .   Read Less
Sail Date December 2014
Arcadia Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.7
Entertainment 4.0 3.5
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.6
Family 1.0 3.6
Shore Excursion 4.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.1
Value For Money 4.0 3.5
Rates 4.0 3.7

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