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3 P&O Cruises Arcadia Cruise Reviews for Cruises for the Disabled Cruises to Norwegian Fjords

Our 15th cruise with P&O and our first on Arcadia, which means that we have now been on all ships in the P&O fleet at least once, so can make direct comparisons between them all. We booked this cruise as we wanted to see the Fjords ... Read More
Our 15th cruise with P&O and our first on Arcadia, which means that we have now been on all ships in the P&O fleet at least once, so can make direct comparisons between them all. We booked this cruise as we wanted to see the Fjords to Flaam and Olden, as our previous attempt (on Britannia) failed as P&O cancelled both ports a few months before (this has happened at least 6 times that I know of with Britannia). The itinerary certainly didn't disappoint. Both places were lovely and the cruises down the very long fjords were spectacular, especially as we had an aft corner wrap suite, which enabled us to enjoy some evening meals on the huge balcony whilst soaking in the views. Stavanger was pleasant (but we have been twice before) and Haugesund was interesting but like a ghost town - even though we were there Friday lunchtime! Although we very much liked our suite and we particularly enjoyed the Ocean Grill (Marco Pierre White restaurant), we found the main dining room (Meridian) to be the first poor one that we have experienced with P&O. The food was fine, but the layout is very poor. Tables for four were too small and a large proportion were alongside the main thoroughfare around the restaurant, so were not relaxing at all. We are used to having to take a pager for evening meals at peak times (Freedom dining) but have never had to stand around waiting for a table to become available at lunchtime before - yet we had to do this several times. I was told by a staff member that the waiters don't like this particular restaurant either and, frankly, you could tell. We are great fans of the main dining rooms elsewhere in the fleet (especially Aurora, which is superb) but not this one. P&O had just introduced new lunchtime menus on this ship, which are downright confusing. Rather than just list starters, main courses and desserts, you now have all sorts of random headings and now don't know whether what you have ordered is a starter or main course size - or whether it's hot or cold! This was catching a lot of people out, not just us. Given how poor the main dining room was, we really missed not having a Glasshouse (which we enjoy for a late lunch after a morning ashore, or when the main dining room menu doesn't appeal) or a Beach House (for when you are after something more casual). We avoid the buffet like the plague, but our adult daughters used it and said that the food areas were too small and had limited choice. We very much enjoyed the ability for suite passengers to have breakfast in Sindhu and the staff there were fantastic. It also saved us 7 further visits to the poor main dining room. We had one evening meal there and, again, the table was too small for four (tables for two were the same size). Even though curry is my absolute favourite food, I do not like Sindhu's take on it (same on all the other ships) but the three ladies all loved it (as they always do), so do not be deterred. The Headliners troupe on this cruise were all very good (that's not always the case) but none of the other entertainment appealed and, as has become the norm, daytime entertainment was dire. Embarkation was a little delayed due to a problem with the air bridge at the QE2 terminal. This still hadn't been fixed by our return, so we disembarked at City Cruise Terminal so, as well as now having travelled on all P&O ships, we have now used all Southampton cruise terminals! So, overall, it was the itinerary and the fact that we were very relieved to have booked a suite that made the cruise acceptable, but we wouldn't rush to return to Arcadia as it is now our least favourite P&O ship. By contrast, Aurora is our favourite, although the absence of an Epicurean restaurant (the one on Britannia is our favourite restauarant at sea) means that no ship is perfect. Read Less
Sail Date July 2018
We had been to The Fiords before and wanted a short cruise where we could get an accessible cabin. We tried all the other cruise lines without success and as a last resort tried P&O. They had one balcony cabin left and we booked that. ... Read More
We had been to The Fiords before and wanted a short cruise where we could get an accessible cabin. We tried all the other cruise lines without success and as a last resort tried P&O. They had one balcony cabin left and we booked that. When we arrived at the ship the check in was easy and without hitch. That's where it stopped. We were told our cabin was ready and to go to deck six. As we were both on mini scooters getting a lift was almost impossible, everybody kept pushing in front of us (and these were supposed to be adults ) We got a lift after over half an hour and went up to deck 6 only to find our cabin C2 was right at the front of the ship. There was no easy way to open the door and we had to wait for our cabin steward to open the door for us. That was just the start ! The balcony was totally inaccessible for two reasons , firstly the electric curtains opened the wrong side and covered the door, secondly the balcony was so small the chairs each had one leg resting on the ramp and therefore the both rocked from side to side. There was no room to put the footrest out so they were piled on top of one another. If the chairs were pushed forward off the ramp they were against the balcony rail ! The cabin was at the very font of the ship and the dining saloon was at the very back, a long way to go if you are disabled. The toilet roll holder was 12" from the floor, needs raising 2ft. Finally the TV wiring would have been condemned by any electrician as being dangerous ! If it was not for the very high quality of the food and the very helpful staff this holiday would have been a total disaster. I have already reported this to P&O but they have not had the decency to reply. If you are disabled be warned, reject cabin C2. Read Less
Sail Date September 2017
It was our silver anniversary, have been to Norway before but still amazed us with its scenery and waterfalls .First time for my wife on p&o, my second, Cabin was very good, situated on c deck near lifts, got lost several times early ... Read More
It was our silver anniversary, have been to Norway before but still amazed us with its scenery and waterfalls .First time for my wife on p&o, my second, Cabin was very good, situated on c deck near lifts, got lost several times early on, think they could have put deck plans in the lifts.Have done several cruises with Thomsons, so had to compare to them, Entertainment in theatre was good, headliners put on good shows, guest artists also, witnessed accident in there, some chap fell down stairs, the attention he got was excellent, 2 nurses there inside 5 minutes, and emergency tannoy was done then and upto 15 staff attended in another 5 minutes. Thanks to this swift attention he fully recovered by next nght. Food,the choice of English fare at lunch time in the buffet was poor, breakfast was good, in the Meridian there was a lot of repetition, though it was nicely cooked and large portions.The grill was brilliant, 3 lovely courses, well presented although it took over 2 hours to get through it.Staff were friendly and attentive. Lastly the weather was very good, got very hot on a couple of days. Read Less
Sail Date May 2016
Arcadia Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.7
Entertainment 4.0 3.5
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.6
Family 1.0 3.6
Shore Excursion 4.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.1
Value For Money 4.0 3.5
Rates 4.0 3.7

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