This was the Chilean Fjords Cruise starting in Buenos Aires, Ushuaia to Santiago. Sadly after just a couple of days on board Covid closed all the Chilean and Argentina Ports, which meant diversion to the Falklands, and a repatriation flight home to UK. In short we spent 14 days on board, mostly circling around port Stanley, being fed and watered, but only made two short excursions before the ...
We have done several river cruises up and down the Danube with different providers and APT was by far the least luxurious. A pleasant experience but not the luxury cruise we were expecting for the price charged and from our prior experience.
AmaBella is badly in need of refurbishment, some of the upholstery in the lounge is dirty and the dining room and lounge are dingy, with poorly placed ...
Wanted to cruise the Douro River with a pre-cruise three day in Lisbon. Ama cancelled our flight, and rescheduled another one without telling us. I even had my boarding pass printed. Horrible customer service. Caused us to miss one of the three days we were supposed to be in Lisbon.
Lisbon was fantastic! Would definitely go back there. Great food and history. Once on the ship the room ...
We had to change from the AmaVerde to the AmaBella on this APT cruise half way through our cruise because of low water on the Danube. This involved a four hour coach journey. This transfer was only revealed to us two days beforehand even though the company knew about it months ago; apparently they have had to do this transfer since June 2018. Rather deceitful in my opinion not to tell us from the ...
Hi There,
Thank you for your review. Bringing you the best River Cruising experience is really important to us so we take your feedback seriously.
We regret you didn’t have the River...
I was expecting a 5 star luxury river cruise similar to a Seaborne ocean cruise. How wrong was I. River cruising is similar to bus touring. There is very little time to do your own thing as you have to leave the ship to join a coach which takes you to whichever town you are going to. You do a quick tour, maybe 1.5 hours and then back on the coach to the ship. Dining is very crowded. There is ...
Hi Ship of FaultyTowers,
Thank you for taking the time to provide your feedback as it allows us to continually improve both our itineraries and our service.
We’re sorry you didn’t have the...
Some Australian friends had told us how good APT river cruises were, so we went with high expectations. Sadly, not all were met. Perhaps we are not the right folk to do this type of cruising, we are used to independent travelling....this was very ORGANISED!
As it is all-inc the trips are included also...& in the main, they were very interesting.
The dinner at Paul Bocuse Abbaye de ...
Hi firstcarib,
Thanks for your feedback. Bringing you the best river cruising experience is really important to us, so we take your feedback very seriously.
We’re sorry you didn’t have...
We are on this cruise now, half way through in fact. While so many things are excellent, there are aspects of our experience that are not so good. The ship’s clientele are mostly Australians and to say they are a lively bunch is an understatement. The ship can get extremely noisy at mealtimes, something we are not used to on other cruises we’ve been on. Our cabin is very good. Quite spacious and ...
Hi Cappycas, thanks for taking the time to share your experience with us so far.
We’re delighted you are enjoying our ships facilities. In regards to our Butler Service, they are there to...
Highs - Excursions - The daily excursions were great. Well organised with great guides.
- Royal Collection - Three highlight tours - Namedy Castle, Majestic Imperator Train to Salzburg and a night of classical music in Vienna. All superb.
- Service - The service of the staff in the dining rooms, reception and our rooms were wonderful. All very friendly and ...
Hi Gavin, thanks for passing on your feedback. We’re thrilled to hear you enjoyed the daily excursions and the crew were able to make your trip memorable although we’re sorry to hear other...
Having been on and enjoyed the Budapest to Amsterdam cruise we were looking forward to the 15 day Bordeaux cruise and we were not disappointed when came to the standard of food and service on both AmaDolce and AmaCello. Lovely ships with excellent staff and crew.We were also more than satisfied with the Rhone and Soane rivers with the standard of entertainment,shore visits and attractions.All ...
Ship shabby and tired albeit staff excellent. Entertainment on board low class. Overall cabins noisy. When perusing details prior were never advised deck would be unavailable for substantial period of cruise due to locks. Majority of trip had bad smell in corridors and cabins. Value for money rate 4/5 out of 10. Majestic train trip uncomfortable due to heat and not explained re food and ...