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5 Helpful Votes
Sail Date: June 2016
It was a 50th wedding anniversary celebration for my husband' parents, they had always wanted to do a European River cruise. We could not have been happier with the service provided by APT and the crew aboard the AmaReina. Prior ... Read More
It was a 50th wedding anniversary celebration for my husband' parents, they had always wanted to do a European River cruise. We could not have been happier with the service provided by APT and the crew aboard the AmaReina. Prior to departure APt were a breeze to deal with, and we were able to purchase drastically discounted Business Class fares because of the cabins we booked. The travel documentation and travel packs from APT were great. Despite high waters we were able to make all our scheduled destinations by boat. The food was of good quality and it was a nice touch that the wines at lunch and dinner were always from the country we were travelling through. The tours and freedom of choice activities were also well planned and designed to make the most of your trip. Some drawbacks were that for the more independent travellers there was not enough free time in some of the ports. Also these cruises can become a breeding ground for germs. I think most of the guests came down with colds and flu. One more advantage was that even though we had a late flight on the last day we were able to stay on board until 2pm and APT had arranged airport transfers for us. Read Less
26 Helpful Votes
Sail Date: August 2015
The first 8 days were changed to the AmaVenita because of low water levels around Nurenburg...and changed to the Ama Reina for the last half of the trip....no problem there. Day one...we entered our cabin 204, Catagory T+ which gave us an ... Read More
The first 8 days were changed to the AmaVenita because of low water levels around Nurenburg...and changed to the Ama Reina for the last half of the trip....no problem there. Day one...we entered our cabin 204, Catagory T+ which gave us an outdoor balcony plus a French Balcony. Very nice, except that another ship was moored right along side us. so - no view except of a neighbouring cabin about 10cm from our balcony. This was to happen frequently during the trip, sometimes with ships moored on both sides of us for hours. When you consider that we paid $22,000 for the 15 days (airfares extra) - anyway -I decided we were quite often a 5star club sandwich. We were told by staff members that this was only going to get worse as more ships enter the tourist market in river cruising in Europe! O.k day nine - first morning on the AmaReina, we are still sleeping, it is 6.45am and in walked the cleaners to clean our room!!!! I did complain and was told that they got the wrong room - not acceptable , by my standards. We had also been led to believe, from the T.V commercials, brochures etc that most days we would be able to walk into towns/villages in our leasure time - this does not happen....mostly we were moored too far from towns, even for tours etc we were taken by bus, sometimes up to two hours, to get to the advertised daily excursion. Budapest was a very welcome exception - we were actually moored very close to town. Meals were plentiful, and very good. BUT, you did need to eat on call, no time to relax -because the days events were so over organized, be back at a certain time, lunch is now! ship is sailing now! Nurenburg was advertised that we could VISIT the Nazi War Courts - not so - we had this building pointed out to us as we went passed on the bus!! Just one of many advertised mis-informations in the brochures. Back to day one - arriving at Amsterdam airport we were met by an APT driver, however he picked up 2 others as well as us so we did not get the promised porterage - and that airport is huge.... The good points...well, if we had not done the trip we would not know that organized, regulated holidays are not for us. We will stick to our usual fly/drive holidays in Europe Entertainment on board was very good. Staff were so attentive that is became quite difficult to say 'good morning' a few dozen times. There was a 'gentle walk' available with most shore excursions - we took advantage of them..... Oh, Well, now I wonder if you will print this. I also wonder at only good reviews, there were many people on board with similar complaints....... Read Less
6 Helpful Votes
Sail Date: June 2015
We have just completed an APT 8 day enchanting Rhine cruise and it was very ordinary from and activity and tour perspective, the ship, crew, food and cabins were all excellent however the cruising and on shore activities were badly ... Read More
We have just completed an APT 8 day enchanting Rhine cruise and it was very ordinary from and activity and tour perspective, the ship, crew, food and cabins were all excellent however the cruising and on shore activities were badly organised and managed. Don't believe all of the marketing materials on these cruises as you only have about 2 days of good cruising and the rest is industrial and farm land in a very busy shipping channels, also the age group of most people is 60 plus. The on shore guided tours are poor as you are cattle in and onslaught of every ship arriving at the same time and there are many of them and lots of poor guides. If you have mobility issues I would say don't do it as it can be very tough and no one will look after you if you haven't got some good travellers with you. Our trip of a life time was destroyed by this cruise and I would hate it to happen to anyone else so please research carefully before investing. Read Less
1 Helpful Vote
Sail Date: September 2014
We have travelled from Budapest to Amsterdam in September 2014. Prior to this we had a 12 day coach through the Balkans also with APT. The whole trip was wonderful. The ship was very comfortable, enough space and very clean. The staff ... Read More
We have travelled from Budapest to Amsterdam in September 2014. Prior to this we had a 12 day coach through the Balkans also with APT. The whole trip was wonderful. The ship was very comfortable, enough space and very clean. The staff on the ship was outstanding, they knew all our names on day one (including favourite drinks). The whole trip was great but the highlight was the food and the excursions (the choices). The food was from all the areas we were passing through, every region's delicacies, cakes, wine. I can not find the words to describe how good it was. Felt absolutely spoiled. My partner has never been to Europe before and he is now hooked, wanting to go for another cruise. All the excursions were great, the tour guides were full of interesting information and sometimes very funny. The only hiccup on the trip was, everyone on the ship was coughing by day two. Towards the end there was a doctor called and he was just giving people antibiotics, charging 150 euros. Yes, the insurance will cover this, but did not feel right. I had an issue with my ear, doctor did not help, sent me to a clinic nearby (where they could not help either) and still charged me. Thankfully, next day the tour manager arranged an appointment with a doctor in Amsterdam. They were great and very helpful. So this did not ruin my trip, just did not see much of Amsterdam. All in all, I highly recommend the river cruise. The coach tour was also fantastic. Read Less
13 Helpful Votes
Sail Date: August 2012
We booked the 'Magnificent Europe' Cruise as part of a 6 week holiday. Amaverde is used by APT Cruises, in conjunction with AMA Waterways, for the Australian market. Most of our sailing companions were Aussies, with a sprinkling ... Read More
We booked the 'Magnificent Europe' Cruise as part of a 6 week holiday. Amaverde is used by APT Cruises, in conjunction with AMA Waterways, for the Australian market. Most of our sailing companions were Aussies, with a sprinkling of Kiwis. The best things about the cruise were the wonderful staff who we all came to know on a first name basis, and our fellow cruisers. Because there were only 180 people on board, by the end of the cruise we were good friends with a core group of people, and had talked with most of the other cruisers. There is enough space to avoid people if required, but we didn't need to! We booked 2 nights independently in Budapest prior to the cruise, allowing us to unwind and enjoy the many delights of that city. We chose the Bohem Art Hotel on Molnar Street, that was 5 mins walk from where the ship docked. Embarkation was quick and easy, and the cabin was ready on time. Our cabin was 210 sq feet, on the middle, or Cello deck. It was situated toward the rear of the boat. There was no noise from above us, or from cabins next to us. Engine vibration was limited to a low 'thrum" that did not interfere with sleep. We had a balcony with 2 chairs and a table, which was very pleasant to relax on. Storage space was sufficient. The bathroom was well organised, and the shower amazing!! You have both waterfall and a standard shower - wonderful. The cabins were attended to twice a day. Often the cabin steward would make origami out of the towels, which caused great delight. The staff were always cheerful and very polite. We saw a couple of friends' cabins. One was a twin balcony like ours, but slightly bigger. These made up the majority of cabins on the ship. The other cabin had no outdoor balcony, just sliding doors, and their bathroom was a bit pokey. Our first night's dining was not a success, with the food looking and tasting stodgy, and service was a bit rushed. I felt very apprehensive about the meals to come. However, that was a fluke, and every other meal was fine. Don't expect fancy molecular gastronomy, or Michelin star quality food. Dishes often had a regional influence, and there were always choices. Food was always fresh and well presented. All food on the ship is made from scratch, including the bread. Lunch and Dinner were at set times, and we were expected to arrive within 15 minutes of mealtime being announced. This also made sure you got your favourite table and waiter, and sat with friends. Breakfast time was flexible to cater for early, usual and late risers. Breakfast was mixed buffet style, and a la carte for items such as eggs Benedict and omelettes. Portions at dinner were not huge, but given there were 4-5 food courses, this was plenty. Complimentary Wine, Beer and soft drinks flowed freely at dinner, while lunchtime saw most people limit their intake to one or two glasses. Our wait staff were attentive, and tailored their sense of humour and manner to suit each person. I think they enjoyed looking after Australians with our relaxed sense of humour! Everyone had the opportunity to dine at the 24 seat fine dining 'Erlebis' restaurant twice. We enjoyed the experience with friends we'd made, and both nights were very enjoyable. All the tours are included in the cost of the cruise. Standouts for me were the Audi Factory, Bamberg Bike ride, Vienna, and Wertheim. I spent a couple of afternoons relaxing on the ship instead of touring, and enjoyed the magnificent scenery. The small pool on the ship was warm, and a great spot from which to watch the world go by. The Sun deck was closed for 4 days while passing through the Danube - Main canal. Everyone was warned about this, so there were no grumbles. Our Cruise Director, Nick, was always helpful, and gave some informative talks. All the staff worked incredibly hard. Tipping is included in the price, but we chose to tip several staff who we felt were outstanding. Evening entertainment was variable, and a bit sedate for the younger members of the cruise. Ages seemed to range from 45 - 80, with most people being young at heart 65 year olds. The oldies partied hardest!! The classical trio 'La Strada', were excellent. We had a 60s themed night, where everyone danced. Most people were in bed by 11pm, as the days were usually busy. There was a small gym and sauna, and massage and hairdresser services. Laundry is done by the crew, and is very cheap in comparison to hotels. Most items were between 1 and 4 euros to have cleaned. Small items could be washed and dried in the bathroom on the line provided. Dress code was casual by day, and smart casual at night. My husband wore a jacket and tie to the Captains dinner, and Erlebnis restaurant, but most men were more casual. Ladies were a bit smarter, but again, no long dresses or cocktail dresses were worn. Disembarking was also stress free. Suitcases didn't have to go out until the morning of departure. Reading other reviews, I think it depends on which crew you have, rather than which ship. Also, people need to do there research carefully. The people on the ship that grumbled (and it was only a couple) were the ones that didn't pay attention to announcements, or who hadn't read their travel brochure properly. I would definitely recommend a river cruise with APT - we had a wonderful experience. Read Less
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