2 Ancona Repositioning Cruise Reviews

Firstly the itinerary was excellent - including Suez Canal, Dead Sea, Seychelles, Mauritius and the highlight for me Petra, however Seychelles and Mauritius were marred by engine trouble which left only a few hours in each port, such a ... Read More
Firstly the itinerary was excellent - including Suez Canal, Dead Sea, Seychelles, Mauritius and the highlight for me Petra, however Seychelles and Mauritius were marred by engine trouble which left only a few hours in each port, such a long way to go for such a short time. We found the excursion prices quite reasonable (may be other writers' have not been on Cunard and seen their prices). We always use the cruise excursions for the security of if we are late back its MSC's problem, not ours. On a couple of occasions the ship was late sailing due to late returning passengers. Organisation of the disembarkation for excursions was hap hazard, there was even talk of scuffles between passengers where not enough transport was available in Seychelles. The food on the ship was at best poor both in quality and presentation. There was only one meal where we thought 'wow this is good' other than that it was no where near our expectations for an Italian ship. MSC chefs must be trained in how to make high sugar content deserts so bland, even the tiny portions of jelly had colour but no flavour. Mice would have died of starvation if they had to live off the pathetic portions provided on the cheese board at the evening meal! Service was variable, many of the staff needed more training in their duties. Cabin service was good. We had one of the smaller cabins which had a balcony. Not overly generous in space but adequate. There was always a substantial queue at the Guest Services so there were many unhappy customers. I heard plenty of people with issues such as wrong bed layout, fittings not working and one very, very, angry American but in the most the complaints seemed to fall on deaf ears at the Customer Service. We took advantage of the Internet and laundry packages available to book before the cruise - warning these are not available within 4 days(?) of departure or on the ship itself. Internet was barely usable at times, even near populated areas. The guest speakers were the worst we have ever experienced though the Cruise Director Stephen was by far the best Director on any cruise we have been on. His lectures on how scams worked were an eye opener. Moring Bridge lessons for beginners were very good. Boarding at Venice would have been a joke if it were not so serious, we arrived at the terminal (long walk from water taxi) at about 12:30 and were left in an overcrowded, hot, terminal building and only got on board towards 17:00. By the time we dropped our bags and freshened up we missed the first sitting and the staff were exceptionally unsympathetic to our plight. No explanations or apologies were offered. In summary it would take a lot to persuade us to travel with MSC again. Read Less
Sail Date October 2017
i am happy with the result. in fact, I am going to repeat in one week but this time i will try in Central America. The staff was correct, not nice not unfriendly and the animation team was also good. I didnt like the dance teacher, she was ... Read More
i am happy with the result. in fact, I am going to repeat in one week but this time i will try in Central America. The staff was correct, not nice not unfriendly and the animation team was also good. I didnt like the dance teacher, she was believed, rude and unfriendly with some guests and she laught when someone couldn´t follow the dance class. We weren´t dancer, we just wanted to spend some funny days!! the room was perfect and clean at the first view but we found one tshirt and shoe under the bed and I promise it didn´t belong to us. We paid for all inclusive but we have to pay for juices, ice creams and creppes. I think that if you offer all inclusive service, it should have all the drink and food from the cruise. I am very displease with the excursions and all transfer. The price was really expensive and we paid 4 mor times from de boat in Mikonos just for buying inside de cruise. I think you could give more information about the ports, the transfers and in general, about what we have to do. In my opinion, you should think that nobody knows nothing about how to move in a cruise so all people need information and organization. I also can´t understand why we had to pay for one picture that we couldn´t choose and the staff decided to left in our room. In general I happy with MSC, the experience was differente that I though but it was correct. Read Less
Sail Date August 2017

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