72 Anchorage Family Cruise Reviews

I wanted to get my National Parks Passport stamped at Denali NP and Glacier Bay NP. This land/cruise tour offered those opportunities. We were escorted from the time our plane landed in Fairbanks until we arrived at Vancouver Airport a ... Read More
I wanted to get my National Parks Passport stamped at Denali NP and Glacier Bay NP. This land/cruise tour offered those opportunities. We were escorted from the time our plane landed in Fairbanks until we arrived at Vancouver Airport a week later. All excursions were extremely well organized and presented. We loved everything we experienced on shore. Aboard the ship, we found it difficult to get around the first few days. We seemed to spend a lot of time trying to figure out where we were and where we needed to be, so we spent most of our time in our cabin watching the tv. We attended something in the Princess Theater because we thought it would help us understand how to get the most out of what was offered. It was all bout jewelry and shopping. I wish they would consider an orientation seminar to familiarize novice cruisers with the ship and how to maximize the cruising experience. Don't assume everyone has prior cruise experience(s). Prior to our cruise, I had always heard how wonderful the dining experiences were. We thought the food was ok, but certainly not great. There were many food offerings from cuisines that we just weren't familiar with, so when those options were passed over, we weren't left with much. Buffet food was usually lukewarm and one evening, my dinner was lukewarm. It was just a small negative blip on our vacation, not important enough to ruin it. We didn't take advantage of any activities. Again, it took a while to figure it all out, and when we finally did, the things we were interested in happened when we were off the ship or at dinner. After dinner activities were passed by because we were too tired from our busy day to stay up and participate. For us, the cruise experience was ok, but the land experiences were incredibly awesome!! No regrets at all! Read Less
Sail Date September 2019
This was one of the very first cruises my husband and I ever did. We had such great memories of it that we wanted to do it again. Unfortunately, now that we have over 15 cruises with various cruise lines under our belt, Princess has lost ... Read More
This was one of the very first cruises my husband and I ever did. We had such great memories of it that we wanted to do it again. Unfortunately, now that we have over 15 cruises with various cruise lines under our belt, Princess has lost some of her luster. This was a land-sea tour and the land part was great, although some of the Princess lodges along the way are in need of new mattresses and updating. The excursions were outstanding with the best being the jet-boating up Devil's Canyon to a Category 5 rapid out of Talkeetna at the McKinley Lodge. The cruise part of the tour was rather a let down. The ship was nice, the excursions continued to be good, but Princess left a lot to be desired. Making a buck every way possible has become more important than customer/passenger service. They nickel and dime you for all it's worth. Water in your stateroom and elsewhere is $2.00 a bottle. The only drinks provided with meals are water, tea, or coffee. You can not leave your stateroom without being accosted by a photographer trying to document... and sell back to you,,,your every move. There is a Princess Shopping Concierge who gives a daily lecture on what jewelry to buy in the next port and the daily Princess Paper contains a daily Shopping Spotlight Newsletter and map showing you the location of her highlighted stores. This is what Princess now does well- bringing in the money. The shows were mediocre. The food was mediocre- in all restaurants. They offer Anytime Dining when you can go to eat any time you desire- not just at the 2 traditional seatings. When signing up, it sounds as though you can eat at any restaurant, including the Traditional one. This is not true. You are limited to only two separate restaurants- the Bernini and the Donatello with the Donatello available only after 7:30. Can't even think of one memorable meal we ate! All and all- this was one of the worst cruises we'd been on. By time you were done with this cruise, it probably would have been cheaper going on an all-inclusive cruise. Very disappointed in Princess! Read Less
Sail Date August 2019
We were two families with three kids total, ages 15, 14 and 9. Having read some of the recent negative reviews, we kept our expectations low but they were all greatly exceeded. From the moment we stepped on the ship, the staff members ... Read More
We were two families with three kids total, ages 15, 14 and 9. Having read some of the recent negative reviews, we kept our expectations low but they were all greatly exceeded. From the moment we stepped on the ship, the staff members were friendly and helpful. Because it’s such a small ship, many of them got to know us personally and addressed us by name. We found the ship in great condition and very clean with crowding only in the dining room, food court and during major entertainment options and tours. For the most part, the ship felt pleasantly uncrowded. There were lots of comfortable indoor seating areas, both within the venues and in the walkways, to view the scenery indoors. I also enjoyed daily walks on the Promenade deck when conditions allowed. We had a mini-suite with a balcony on deck 10 that easily seated 4+ people and we opened the door so that it adjoined to the balcony of our travel companions, which made coordinating plans and hanging out very easy. (Bring bungee cords or duct tape to secure cabin door open if you plan to do this.). We spent a lot of time on our balcony and, when that was too cold, on the aft deck on deck 10 which was less affected by the wind and had comfortable lounge chairs. The bed was very comfortable but the pillows were too high for our taste. The sleeper sofa was quite uncomfortable with a hard bar in the middle and it sloped down from foot to head. Our amazing steward, Robert Orena, solved the bar problem by bringing a second mattress to put on top which he stored behind the sofa each day. We solved the sloping problem by reversing the head and foot of the bed. The food in the main dining room for dinner was better than expected. There were some amazing items, many very good items, and just a few misses which are likely chalked up to personal preference rather than poor food quality. Service was efficient and our head waiter got to know our personal preferences very quickly. The breakfast menu in the main dining room was a little disappointing in its limited choices so we only ate there one day. The Horizon Food Court had plenty of options each morning to make us all happy for breakfast. For lunch, we had the most amazing wood-fired pizza at the pizza day at Sabatini’s. We wished we could have repeated that! We also really enjoyed the pub lunch at The Bayou. The International Cafe is a great place to get a nice speciality coffee or high quality snack or dessert 24 hours per day. They also have a full bar. Regarding the children and teen clubs, the 9 year old enjoyed many themed activities at the kids club and the 14 year old boy, who loves gaming, enjoyed the teen club. The 15 year old girl, who does not enjoy gaming, didn’t frequent the teen club. The adults’ favorite entertainment on ship was the Crooners Lounge piano bar which we attended each night. Don Juan was a great musician with a varied catalogue and great personality. The servers there were also very fun and attentive to us and to our children when they joined us. We also enjoyed some of the trivia contests as well as the Voice of the Ocean contest. The days in Hubbard Glacier and Glacier Bay were both amazing! We were very close to the glaciers and had great weather for viewing the scenery. A light puffy coat or similar was required, but it was very pleasant. They also have blankets for passenger use on the top deck. In Skagway, we rented a car and drove up to Emerald Lake and Carcross. It was a great day despite the strong, frigid winds. Our whale-watching trip in Juneau was canceled due to rough conditions so we just toured the town briefly. In Ketchikan, we had to use a tender to get into town which was a more cumbersome process. We enjoyed a walk up to the salmon ladder and along the boardwalk there. While there were a few unique shops, for the most part the shopping seemed the same in all three ports and very similar to any other tourist town. Embarkation and disembarkation were both extremely efficient. It took us less than 30 minutes to get from check in to our rooms, although the luggage came much later. We did a self walk-off with our luggage. We left our room at 7:50 a.m., walked to the dining room meeting place, then immediately off the ship and to a waiting taxi. We arrived at the Vancouver airport by 8:40 a.m. Each family had the 4 device Medallion internet package which we purchased at a good price pre-cruise. (I think it was $105 for the week.) For the most part, it could not handle video streaming but we were always able to text each other through iMessage and could easily download and reply to emails and access basic web sites. Read Less
Sail Date August 2019
We always wanted to try Princess...when friends asked us to join them on Princess we jumped at the chance. First the good: Itinerary was great...especially the Hubbard glacier and Glacier Bay Park. Really great close up views of ... Read More
We always wanted to try Princess...when friends asked us to join them on Princess we jumped at the chance. First the good: Itinerary was great...especially the Hubbard glacier and Glacier Bay Park. Really great close up views of glaciers with park rangers giving commentary. The bed was really comfortable. Unfortunately, those are the only good comments I have. Now the not so good: The food! The buffet food was the worst I have ever experienced on a cruise. Rice was crunchy, food was bland, limited selection. All 6 in our party felt this way. One dish was Italian bowtie pasta. It was nothing more than pasta with canned tomato sauce poured on it. The dining room food wad a bit better, but nothing spectacular. The service in the buffet and the dining rooms was pretty good. The service elsewhere on the ship was so-so....the crew seemed to be unhappy. Our cabin steward didn't learn our names like we've experienced on all previous cruises. The cruise director was irritating...at the conclusion of shows everyone would get up and start making their way out of the theater...then the cruise director would come out to make announcements. He'd tell everyone to sit down....so everyone had to turn around and go back to their seats...very irritating! How about making the announcements before the show? The bartenders didn't know how to make many of the drinks on the bar's specialty menu. They had to read the menu to make the drinks...really slow. We had problems with billing...I bought the premier drink package and was billed for drinks that should have been included. Guest services corrected the error. My wife purchased 3 spa treatments (to get a discounted package) and paid ahead of time. After each spa treatment our account was billed again. Not cool. I doubt we will ever sail Princess again....very expensive and terrible value. It amazes me when I read the positive reviews regarding food....maybe we just had bad luck? My wife and I (and the others in our party) were shocked at the poor food quality. Read Less
Sail Date July 2019
My family and I wanted to experience Alaska and Vancouver. We did the 3 day land excursion and seven day cruise on the Coral Princess. Words cannot describe the overall amazing experience we had. It was surreal from the land, the ship, ... Read More
My family and I wanted to experience Alaska and Vancouver. We did the 3 day land excursion and seven day cruise on the Coral Princess. Words cannot describe the overall amazing experience we had. It was surreal from the land, the ship, entertainment and dining perspective. The views Princess afforded us on land at each lodge and during transportation throughout Denali National Park was unsurpassed . We saw Caribou, otters, sealions, bald eagles and glorious whales. The landscape we viewed was majestic. The land and cruise staff was always pleasant and could not do enough to enrich our experience. My father caught a pink salmon on a Princess salmon fishing excursion. A chef on board in our dining room prepared my father’s catch perfectly just for us. The taste and presentation was amazing; a highlight of our trip. The entertainment was culturally diverse and enriched our experience on this cruise. If you have the chance to see Megan Brunning, the soprano on board, her voice is a gift to the world. My teens went to the “Beach House” teen club frequently and enjoyed the many activities planned. They even met some friends from all over the world who they still are in contact with. I could go on and on with moments that exceeded our expectations. Princess gave us wonderful memories to last a lifetime. The land/cruise experience through Princess was so highly organized and it’s attention to detail was beyond exceptional and comes with my highest recommendation. Embarking couldn’t have been more simple. We did the 3 day Denali National park through Princess and took the train with 180 degree views through the glass top train. While on the train to the port in Whittier, a Princess agent did all our checking in process so embarking was a matter of walking right on! Simplest I have ever experienced in a cruise. Our luggage was already in our cabin when we arrived. Disembarking was just as easy, we walked off with our luggage at 745a before anyone else and the taxis were right outside waiting to take us to our hotel in Vancouver. We explored Vancouver on our own over the next 2 days which I highly recommend. Doing it through Princess would probably been easier but the city was easy to navigate using public transportation. Uber does not exist there. Hop off and on again bus is super easy and convenient. My teens said this was their favorite trip and they have traveled extensively through the US and Europe. We would definitely return to Princess in Alaska. Read Less
Sail Date July 2019
Alaska is a great destination for sure. Our family had a great time during our vacation - we took both the land trip and the cruise. The destinations and the ports are all awesome! We have made some great memories. During the land trip, ... Read More
Alaska is a great destination for sure. Our family had a great time during our vacation - we took both the land trip and the cruise. The destinations and the ports are all awesome! We have made some great memories. During the land trip, the train ride is great. Also during the cruise the glacier bay experience was breathtaking The cruise itself was 'meh'. If you have a young family, like we did, it was not fun while you are on the ship. The activities for the kids is lacking as compared to other cruise lines that I have taken. While the production shows was good, the other things were not as great. Towards the latter part of the cruise, we actually stopped going to the actives and spent time doing our own things. The food is good. Note the timings though. Some of the wait staff were really nice and went above and beyond. Take a few shore excursions to enjoy the natural beauty. We took a few and it was worthwhile. Bottomline, loved the vacation/destination. But not the cruise experience. Read Less
Sail Date July 2019
We were asked to join a group of family that were planning this trip with their friends. We traveled as a party of 16 - and had a blast!! We booked a land and sea package and added 2.5 additional days in Vancouver, BC. I wish we would ... Read More
We were asked to join a group of family that were planning this trip with their friends. We traveled as a party of 16 - and had a blast!! We booked a land and sea package and added 2.5 additional days in Vancouver, BC. I wish we would have added more time in Vancouver. It is a wonderful city - with so much to offer if you like to hike, bike, eat and drink! We booked an excursion in every port we stopped in. The train, suspension bridge and garden lunch in Skagway was a delight. In Juneau, we were sadly disappointed to find that most morning plane or helicopter rides are cancelled due to low cloud coverage. We had booked a helicopter ride to Mendehall Glacier followed by a salmon bake. Since my husband and I had to "split" our preferences for this excursion, my husband (and actually me too!!) were disappointed that our tour was cancelled in the morning because of cloud coverage - so we were rescheduled for the afternoon which meant we had to give up the salmon bake. We were refunded $60 - which irritated me a bit - as the salmon bake itself is $60 a piece. So......for Juneau........book any "flight" tours after 12pm! In Ketchikan, we chose the backwater tour - a wonderful tour that took us in a little rubber boat (w/motor) through some inlets to check out seals, eagles. Never saw a bear or moose. The boats accommodate 3 people comfortably. However, they book the rafts to accommodate 4 people. My husband was lucky enough to get perched on the side of the boat - hanging on and riding backwards. The water was rough - and he spent the majority of his boat ride getting beat up by the pounding of the boat - and unable to anticipate the waves - as he was riding backwards. If you book this cruise, demand no more that 3 people be in your boat. The ship was wonderful - the comedians were off the charts!.. Service was excellent everywhere. The staff is well trained and very professional. I was disappointed in our dining service - disappointed with Princess cruises - not our staff. There should be more servers working the evening dining room. You'll see staff tripping over themselves in the buffet dining room - not so in the main dining room. We dined as a group of 16 - in Concerto - my time dining. Drink service was very slow. I don't believe it is a reflection on the staff - just that staff has been given more tables to serve than they can adequately serve - and perhaps the bar is too far away? If you didn't order 2 drinks at the same time - and preferred a glass of wine for dinner let's say - you needed to order it when you ordered your pre-dinner cocktail - or that "dinner" cocktail would be served AFTER you were done with dinner. Somehow Princess needs to work the kinks out with that. The medallion fobs were great for getting in your room. NO fishing for a key to get in. However, using that fob in other areas of the ship - not so smooth. In the casino - very frustrating - with a huge learning curve - that will cost you $$ if you're not careful. ALWAYS sign into your machine first - or your $$ goes to the person's account who played before you. I guess they assume no one travels with cash. Or that no one likes to play machines "anonymously" without having an account that the casino can track. So - not five stars because of level of dining service, too many people on boat excursion and casino usage of medallion. Read Less
Sail Date July 2019
The itinerary and stops were great but the ship seems to be a little tired overall and maybe not the best value for the buck. So my vacation started with three days in Anchorage on my own.At this time the wildfires were pretty strong ... Read More
The itinerary and stops were great but the ship seems to be a little tired overall and maybe not the best value for the buck. So my vacation started with three days in Anchorage on my own.At this time the wildfires were pretty strong and every day there is a hazy smoke that you can smell and see that obscured the mountains. It was summertime and the highs are almost in the 80s which was unusual acording to some of the locals there. We wore T-shirt and shorts and maybe jeans towards the night time. Also the sun never really goes down it’s always bright even in 2 to 3 in the morning it’s still somewhat bright.We did not go to did Dinali Ben stayed up and stay with in a good area. The wildlife conservation was I want to visit worth doing it’s still nearby. I went fishing out of Seward for halibut caught my limit which is essentially 20pounds worth of halibut. Then I went to a nearby reindeer farm I forgot the exact name but that was the greatest little jam and I highly recommend it. It’s basically a giant petting farm but you get to see reindeer feed them EC moose and ox and elk. OK so to start the cruise we took a shuttle bus from the company ACB. it took about an hour from the airport through the tunnel which was neat onward to Whittier. The bus stops right in front of this giant white tent where the people take your luggage literally two steps away from the bus. Then from that tent you walk into the main building which has nice clean bathrooms and proximately up to 20 people to help check you win. Literally as soon as you get off the bus it took over 20 minutes to get onto the boat it was ridiculously fast. Maybe since the boat is smaller the embarkation is this fast I never had it this fast and easy before. There was no waiting around or anything you just literally get off the bus and non-stop walk and sign in and you get on the ship. Now this is when it gets a little disappointing. My neighbor said princess what is the best cruise experience he’s ever had. Also we read how princess is so good with service and the food is so good and that is basically the mid-level premium line for Carnaval. So I was expecting a little better type a cruise since I’m used to that type a level of service, my previous cruises been on Royal and Disney And Norwegian. We boarded the ship around 5 PM since it was going to leave around 8:30 PM. I expected our room to be completely ready to move-in but as we walked onto the boat into our room it was already been halfway prepared and we met our Steward. Man did he look tired and he reeks of smoke he Musta had just taken his break but he wasn’t the friendliest of guys but he wasn’t mean either he was just indifferent. Now here is my single most worst complaint. The room just smell like sweat. It came from the bedsheets mainly and pillows. It just smelled so bad he couldn’t sleep when you lay down your head on the pillow pillow that smells like sweat is the kind of sweat mold smell where when you leave wet laundry in your washer and forget it you forget about it for a few days and then you try to put in the dryer it’s that type of smell was really all the water sweaty smell in those from everything the sheets and the pillowcases even the actual pillows and maybe some of the carpet and even the lampshade it was just the most awful sweat smell like a possibly think of. finally we just couldn’t deal with it anymore and it was already now 10 PM since we ate dinner and came back and then decided my goodness we can’t sleep in this condition we can’t sleep with the sweaty smelling sheets. So then of course at this time the steward was off service and we had to go to the front desk. Now here is my second complaint. The front desk was manned by a single person at this time and it was a huge line now of like 10 people waiting with various complaints. This is ridiculous there should be more than one person manning The desk especially on the first day of embarkation since many people will most likely have some questions and things to address. AnyWho I told him while emergently I don’t expect them to replace all the sheets of all the beds system or four of us to replace so I said just give me a few pillowcases for an now and will deal with it and then the following morning. how do I mention how much the bed sheets and pillows smell like sweat man that alone totally destroyed my experience with princess. The onboard Internet Wi-Fi is not the best either. The instructions are horrible on how to set it up on your iPhone or iPad. Thank goodness there was an on-site IT guy who helped me set it up on my phone. This guy was probably the most busiest over the next few days. I frequently saw lines of like 20 people every morning at his desk ask him how to set up and sign up for the Internet service. He was very helpful and unfortunately he had to deal with poor instructions on the procedural level that needs to change somehow and princess. Now the food was kind of OK. It wasn’t the best I didn’t have that much variety of coarse it’s a smaller ship so I guess that’s the norm. And as compared to Royal or Norwegian The variety Wasn’t there especially at the buffet and choices of specialty dining. The coral princess had essentially two specialty dining restaurants, Sabatini Italian and Bayou Creole steakhouse. There’s also a third pop-up specialty dining restaurant featured in the buffet area called the crabshack. We ate at the Italian and crab shack and both Route K but for $30 seems a little not too worth it. But I did notice that desserts on princess cruise are actually quite good and probably the best of any cruises I’ve seen. Especially on that this specialty dining area is the desserts are different then you get from the buffet and main dining. so if you want to get like those weird special desserts that you see online in a like exploding round ball of chocolate and stuff I think it’s specialty dining is where you get them but I’d never saw any of those in the main dining room or the buffet area. But overall the food quality was decent it’s not the best of the cruises I’ve been on and I haven’t been on any premium cruise lines yet. Now they told me princess service was phenomenal and top-notch. I did not experience this. The service was a mixed eclectic group of various nationalities I believe from the Philippines, Italy, Romania, and the US. It must’ve been towards the end because boy everyone seems so tired and indifferent. No one was really mean but then again no one was really going out of their way to help you or be helpful it was a very passive style of service if you ask a question you get answered but you have to go around asking the questions and you have to go around asking for help. I’m probably spoiled and it’s not real problem for most cruisers but it does seem so distinctive. Here’s an example whenever I go out to a bar I’ll sit stand there and wait to make eye contact with the bartender. Usually the bartender will say “how can I help you”. But most the time they just stand there staring back at you until you have to say oh can I have a drink and then they usually have some type of banter but then there’s usually no verbal response so go ahead and make your drink and then they’ll give it to you.And then when you received a drink you say “thank you” and they usually say something like you’re welcome but again silence no response. It’s not bad service or they are being mean but it’s like an inch difference like they just don’t care seem to go out of their way to say you’re welcome enjoy your cruise I hope you have a good time tonight. multiply this type of service amongst all the people on the cruise line. From the dining to your steward to the guy trying to sell you the Tanzanite rings, it was kind of unusual I never seen this behavior before then again maybe I’m spoiled with the other cruise lines. My app is a comparison it would be Disney where they are actually over the top and go absolutely crazy with proactive service and there another premium cruise line they’re probably mid-level so that’s what I was expecting a princess from all the reviews and friends telling us how incredible princess Service was. The entertainment was pretty bad for me. I’m the type a guy with doesn’t really go to the casino. I don’t really like to drink or smoke or dance. I enjoy the gaming activities like bingo or game shows. I really enjoy Broadway style productions like they have a Disney and royal. I’m not really into that whole lounge music atmosphere or those weird disco dancing nights that they have on three shifts this is not my thing. The coral princess unfortunately was all about lounge music and dancing and little to no production shows our main act shows. He did have one production show called silk which is interesting take on the Korean folklore story. But only had one night of showing they should’ve shown that three or four nights thousand fabulous show instead all the other night they had weird disco nights and 80s music nights in bazaar cabaret dancing. I mean who cares about watching people dancing randomly on stage and singing nonsensical music I just don’t find those type of shows entertaining at all. And there were enough game Activities on the boat maybe only two a day. I remember on Norwegian it was constant think there is literally a game events in the atrium on the Norwegian boat every single day and was fun to be interactive with other folks with them. We brought the family with children and people say Alaska cruises are not child friendly and mostly for elderly adults. The kids club on princess was the absolute surprise. it actually is the reason why the cruise is up to a two star for us. For me to CRUISES) a one star but the kids cover so exceptionally phenomenal and made the kids happy that it basically alone justified the cruise. The staff there were absent remarkable and they had constant crafts and events to do during the kids club. If your kids are very craft like especially at the young age like five years old then this kids club is probably for them. Every night they’ll bring back to the room little trinket such as stuffed toys and T-shirts that they would hand color themselves pirate hats and balloon animals. The actual facility is very small and we were Kinda somewhat scared especially when the teacher told us over 500 kids signed up. This tells you how many kids are on the boat and is somewhat family oriented is not as adult oriented as you would think. Another complaint is that since this cruise is basically scenery in emphasis. It would have been nice if the cruise director proactively pointed out things during the cruise in real time. For example if there is a pod of whales swimming next to the boat it would be nice if he could just announce at him or the captain or somebody on the boat should announce overhead hey hey guys there’s a pod of whales next on the port side take a look. But no one dead and you have to basically look on the side of the boat on your own for hours and hours is trying to look for something. Nurs Sup, it’s about the stops and scenery sons particular cruise. One of the main reasons why we took this particular shift even though we knew was older and smaller was that it actually went into glacier Bay. Only a few of the smaller bus can go on to glacier Bay that we were told such as princess and Holland. Now of all the glaciers, the Hubbard bay stop what is the most impressive one. That glacier is absolutely huge and everything you see on line we see has many little broken icebergs everywhere in a gigantic wall of white looking nice that’s it that’s Hubbard. There is an excursion we take a smaller boat for about $250 which seems steep for only two hour excursion but that boat gets like within a couple hundred feet from the Glacier up close and the cool princess cruise but basically stops about a mile away which seems far and you can see the Quetion we need binoculars. I highly recommend that boat excursion even though cost a lot for like two hours you get right up to the glacier which is the whole point Of this entire cruise trip to gets closer to glacier and crashing and breaking and floating a part. now you gonna hear this from a few people but quite frankly the glacier Bay national Park wasn’t that great. And all you see roughly 2 to 3 other glaciers but you’re much much smaller than Hubbard and you don’t get that close to them either. You only get to see a few seals and maybe one whale and then I also saw one moose. The only real benefit is that the national Park Rangers get on board your ship to help explain what the glacier national Park is all about. In brief the other stops like Seward and Ketchikan and Juno we’re decent and I highly recommend excursions. I realize Alaska is a different type of cruise it’s not so much the boat it’s really all about the excursions. My favorite excursion was from Ketchikan Which involves a wilderness boat ride and seafood dinner at Silver king Lodge. we ended the cruise in Vancouver which is a beautiful city but man what a hassle doing all their customs and passport deals. In hindsight will be better just to go in and out of Seattle that way you have to deal with customs or anything of that sort. While Vancouver we do the hop on hop off option and direct airport we did deliver your bags directly there. It was a kind of pricey excursion price for it but it’s worth it just to have them take the luggage directly from your room on the boat essentially directly to the airport it’s all you do was hang out in Vancouver and then when you’re done you took their subway bus directly to the airport in 40 minutes. Oh by the way the international concourse in Vancouver is phenomenal it’s very fancy with the fancy shopping I saw a $60,000 bottle of whiskey for sale it’s in sane and very beautiful selfie in the airport airport lounges vancouver it’s pretty just decent international airport on your way back to the US. In summary the boat was not the best experience we won’t cruise with Princess again in Alaska. The excursions and stops are great and that’s where the real value of the trip is. If I had to do Alaska over again Since I have kids I would’ve picked the largest newest boat With the most activities and still go to Hubbard glacier as a primary stop. Glacier Bay national Park is not the most important stop in my opinion and you don’t need to go on some all dirty boat just to go to the club just to go to that park. Read Less
Sail Date July 2019
My in-laws raved about their north-bound cruise that they took 13+ years ago, having unlimited lobster tail and the adventures that they had. So our group of 7 included 1 teenager, 4 adults in their 50's and my in-laws (between ... Read More
My in-laws raved about their north-bound cruise that they took 13+ years ago, having unlimited lobster tail and the adventures that they had. So our group of 7 included 1 teenager, 4 adults in their 50's and my in-laws (between 80-90). Four of us did the land tour three days prior, flew out to Fairbanks, traversed our way south visiting Denali to meet up with three others in our party at Whittier. One should not be embarrassed if needing further assistance when you have mobility issues. The food was great at our later in the evening sit-down dining. Depending on our schedule and priorities, not all of us could make it to the any time dining for breakfast or lunch. However, the greeter to that area was a bit harsh stating that they could not seat us because our entire party was not there and that there was limited seating availability. The latter was false and my in-laws were sporting walking canes. If it were not the gentleman in the teal jacket saying it was ok to come in, we'd be stuck loitering at the dining entrance. Our wait staff team were great in handling our dietary needs, looking our for gluten free and sugar free. If you didn't have enough from the sit down dinner, there was the Horizon Buffet that closed at 11 pm and International Cafe that was opened 24/7 offering small bites and snacks, kind of like what they offered during high tea that they offered daily from 3-4. The hot beverage at the Cafe was not complimentary. The buffet offered all kinds of salads, sandwiches, hot food items. If you wanted a pizza or hamburger, then you go to the pizzeria or grill. The pizzeria was accommodating to make gluten free pizza. There was ice cream, two flavors vanilla and chocolate. We did any time dining for most breakfasts and lunch. You have to be mindful that they have shorter hours and limited menu. There was a set menu with a couple of items of the day, including dessert. To back up what the cruise director mentioned in our muster station talk, at all restaurants there were hand sanitzer stations, including hand wash basin outside of the buffet. The older couple had a mini suite with a balcony on deck D, of which we enjoyed as much as we could. Since the bed was soft for them, the cruise staff was very accommodating in placing a board between the mattress. Their cabin had a bath tub with a shower head. We saw spectacular views from their balcony, with others sitting out on their balcony callng out in seeing sea creatures, such as otters, whale spouts, etc. Without going to an off-shore excursion, we were able to see Glacier Bay and Hubbard Glacier, as the ship would re-position itself. However, we were not close enough to hear the glaciers calving, as a fellow passenger described when she went on the excursion in a smaller boat that was dwarfed by the 40 foot tall glaciers. The inner cabin was ok on Deck E, a single bed on each side of the wall. Our port hole was a direct view of one of the life boats. The 13 year old in our family was not impressed with the teen area. She had more fun with her other siblings cruising on Disney. However, she would play cards with us in the Game Room, if table available or late night at the buffet. Second day on the cruise we had an opportunity to take pictures with mushing puppies. So many people were excited. We had a great time on the White Pass train ride in Skagway, something that my in-laws recommended. We learned about its history and the purpose for the rail system. Afterwards, we took a shuttle to go into town. At the other ports of call, Juneau and Ketchikan, we did a bit of walking and shopping. At the latter there were at least three stores that sold smoked salmon in a can, box, or jerky. This is a type of cruise for the older folks. The only group exercise classes were yoga, pilates, cylcing, and HIIT. No Zumba, nothing aerobics. Not a treadmill person so we walked deck 7, as 2.8 times around equal to 1 mile. On the second to the last day, we attended a cooking demo by the head sous chef and that was capped off with a tour of the kitchen. We entered from the any time dining room and at the end of the tour, we took this escalator and entered the sit-down dining room. During the entire cruise, there were t-shirt deals, 2 for $20. There were sales to be had on the second to the last day, most merchandise from previous cruises, such as the Caribbean and Mexico. Read Less
Sail Date July 2019
We wanted to take our family on an Alaskan cruise to celebrate our 50th wedding anniversary. My wife and I had taken this exact same itinerary 10 years ago and we knew from experience our family would enjoy it. Eleven of us did the land ... Read More
We wanted to take our family on an Alaskan cruise to celebrate our 50th wedding anniversary. My wife and I had taken this exact same itinerary 10 years ago and we knew from experience our family would enjoy it. Eleven of us did the land tour from Anchorage to Denali before the cruise, and then we were joined by 5 more at the ship for the cruise. We had a total of 16, 8 adults and 8 children. The land portion went great, Princess really handles the land portion well and we all enjoyed the McKinley and Denali lodges. Our rooms at both locations were very nice. We stayed in the newer A/B lodge at the top of the hill and our rooms were very modern and spacious. The train ride from Denali to Whittier was a highlight of the trip, especially since we got to see Denali mountain several times along the route. Lunch in the dining car was very good. They came around to see who wanted lunch and then came and got us as our time approached. Food was also very good--highly recommend the reindeer chili. Embarkation at the ship was handled well. Princess reps boarded out train at Wasilla and we completed the embarkation process prior to arriving at Whittier. Even so, by the time we got off the train and into the terminal the lines were long going through security and that took awhile to get onboard. We had set dining at 7:30 pm with two tables to accommodate our family. Although we wanted earlier dining, this worked better for us as we were getting back from excursions late on several days. Dining seemed to take longer than usual so we started ordering our desserts when we received our entrees to ensure we made the 9:30 entertainment in the Princess Theater. We took multiple excursions and everyone enjoyed them. My favorite was the Denali flight and glacier landing from Talkeetna. Hint, if the pilot starts talking about the right seat being open during his preflight spiel, quickly raise your hand for that co-pilot seat. I did and I had fantastic views of the mountain and scenery from the front of the airplane. Puppies came onboard at Skagway and the lines were very long but they moved well. It took about 30 minutes for us to get our turn and then our pup slept the entire time. Glacier viewing was superb on the south bound trip. Onboard naturalists and part rangers gave informative and interesting talks about flora, fauna, and natural sights. Angelito, our cabin attendant, was the best ever. He went beyond what is normal to ensure our cruise was the most enjoyable one we've had. Disembarkation went very smoothly and there were lots of taxis available to take us to our hotel. Read Less
Sail Date June 2019
Expect a boat that is not only old but is in disrepair. There were multiple railings missing with straps as replacements. Inside our cabin a drawer and ceiling light was broken. Later in the cruise our door lock broke and needed to be ... Read More
Expect a boat that is not only old but is in disrepair. There were multiple railings missing with straps as replacements. Inside our cabin a drawer and ceiling light was broken. Later in the cruise our door lock broke and needed to be replaced. We even had trouble with the toilet flushing. It wasn’t stopped up, by the way. It just wouldn’t flush. All of this could have been overlooked if the staff throughout didn’t make you feel like intruders instead of a welcomed guest. We saw our cabin steward on the first day and never saw him again. Towels were left unchanged, dirty glassware was left in cabin. From the dinning room to the computer room staff hardly said hello let alone provide a service. We actually walked out of dinning when ignored for 20 minutes. Alaska, on their other hand is a must see! It was absolutely stunning. We loved Hubbard Glacier and took the shore excursion for a closer look. The day spent in Glacier bay was also breathtaking. Read Less
Sail Date June 2019
We took this cruise because of the itinerary had all the places we wanted to visit in Alaska. The highlights included: Hubbard Glacier, Glacier Bay, Skagway, Ketchikan, Juneau and Vancouver. All the stops were just outstanding and awesome. ... Read More
We took this cruise because of the itinerary had all the places we wanted to visit in Alaska. The highlights included: Hubbard Glacier, Glacier Bay, Skagway, Ketchikan, Juneau and Vancouver. All the stops were just outstanding and awesome. Normally this would be a 5 star rating but all the issue below take it down to a 1. Now onto all the issues. The food was just terrible. The food in the buffet was barely editable in the morning and don’t even try and eat there for lunch or dinner or you will be sick. The dinning hall is not much better and is so slow. The staff totally did not care about doing a remotely good job and I basically went hungry the last day of the cruise because my dinner was so bad. If you are looking at losing weight on a cruise ship then Princess Cruises is the way to go because their food is so bad you will not eat much. Next bar service was a total joke. None of the bar tenders could make the drinks on the menu and often had to ask or look up recipes on their phone which make for a long experience trying to get any drink. The staterooms rooms had no extra plugs for your phones or devices. The steward was great and got us an extension cable to help but having no plugs in the rooms was a total bummer. The production shows were above average but there was not much else to do on the boat. Normally you can find 1 or 2 things to do every hour but not on this cruise. Only 1 slot tournament and 1 blackjack tournament for the entire cruise. Seems like they were just checking boxes versus providing real entertainment options. We had the same comedian and magician for 4 nights straight and they were so bad. You should be able to get new entertainers each night in case some are bad. The excursions were totally overpriced and not well written making it hard to know what you are getting or not getting. We were surprised both positively and negatively because the descriptions of the excursions did not match what you get. It is a total crapshoot on what you are going to get. The kids area was so small and really did not have much to do so my kids refused to use it and instead I had to listen them complain about being bored most of the trip. The pools where 7 feet deep so it was hard for my kids to really enjoy the pool completely by touching the ground so not much relaxation there either. There is no arcade or anything to really keep my kids interest making for a long trip. Overall, you would think that Princess Cruises would know what they are doing after 50 years in Alaska cruising. Unfortunately, it is clear the cruise team has given up on entertainment, food, and kid activities so a 1 Star is all they will get from me. Read Less
Sail Date June 2019
My husband and I traveled with another couple. We are all in our 60's. We have cruised many times, mostly with Celebrity and Royal Caribbean although with have been on Norwegian, Carnival and this was our 3rd cruise with Princess. ... Read More
My husband and I traveled with another couple. We are all in our 60's. We have cruised many times, mostly with Celebrity and Royal Caribbean although with have been on Norwegian, Carnival and this was our 3rd cruise with Princess. We took the land tour first. We arrived in Anchorage around 8:30pm a day early, since we wanted to spend a day there and get acclimated to the time change. (We're from Florida, so it was a 4 hour difference). My tip is DO NOT opt for the Princess transfers from the airport to the ship. We arrived a bit tired and hungry.We ended up having to wait 2 hours for all the flights to come in before we could board the bus to the hotel. Of course that means there were about 4 or 5 different hotels to drop people off at. At least ours the Captain Cook, was the first drop off point. The young bus driver was so chipper and happy to show off Alaska, but no one on the bus cared about her cheery comments and jokes. We all were very weary travelers and just wanted to get to our hotels. We could have easily grabbed a cab at our convenience and got to our hotel at least an hour and a half earlier if we had not opted for the transfers. The check in was smooth and we got to our room and crashed. We just ended up breaking into our stash of snacks we brought on the plane again because no one was in the mood to go to a restaurant or even grab any food. We slept in, and went to the Snow City Cafe for breakfast. It was just ok. We had been there 10 years ago and a lot has changed. They're still busy, but they've enlarged the restaurant. There was still a bit of a wait, so prepare for that if you go there. We went to the Anchorage Market on 3rd Avenue and E Street. It's an easy walk from the hotel and a fun way to spend some time if you're there on Saturday or Sunday. They play the Star Spangled Banner to kick off the day at 10am. It was a nice touch. We walked around Anchorage a bit more and had a lunch at Glacier Brewhouse good. We were seated quickly and the service and food was great. We realized we needed to make reservations for dinner because we wanted to go to Simon and Seafort's for dinner so I made an online reservation. We ended up sitting in the bar area near the windows, at Simon and Seafort's which was fine with us. They had an early bird menu (not available for holidays) but they have a nice selection of appetizers and lighter choices as well as their dinner menu. Two of us got appetizers and 2 of us got dinners. Everyone enjoyed their meal, the atmosphere and the drinks. The next day we started our land tour and were off to Princess Mt McKinley Lodge. Now on our previous Royal Caribbean Land tour, we had a tour guide for our tour. This time there was just the bus driver. She was very informative and all, but it still felt like something was missing. We had several questions about the tour in general, but there was no one to answer them. We made about a 45 minute stop were we could grab some food/snacks for our room and we took advantage of that. I had read some poor reviews about the lodge, so I wasn't expecting much, but I was pleasantly surprised. We were in Bldg 18 at the end of the building on the 2nd floor--I think the room was 225. I would compare it to La Quinta. Our room was clean and the bed and pillows were comfortable. We walked around through the trails and then went to the lodge to play cards and grab some food. The food and drinks were just ok. We had a table with nice views of Mt McKinley. The bar staff was not great, but the front desk people were awesome. The next morning we ate breakfast at 20320 Alaskan Grill which was very good. Then we played cards at the lodge to kill time before we boarded the bus to Denali. We had a different bus driver this time, who again pointed things out along the way and was informative. At both lodges, you don't even need to check in--you just get off the bus and they ask your name and give you an envelope with the next day's instructions (meeting time, place), info about the lodge and your room keys. Very efficient and convenient. Our friends were only across the hall the first time but ended up on the other side of the building at Denali even though our room were only 1 number apart. This time we were in the Wolf Den, Building D room 225 again (I think). Again the room was fine. Clean and comfortable, but nothing spectacular. We grabbed lunch at the Grizzly Burger and the food was very good. Fast foodish, but tasty. We had booked the Tundra Wilderness Tour, which is the 7-8 hour tour of Denali National Park and Preserve for that afternoon. Our travel agent recommended we upgrade to the longer tour and we were (half) glad we did. We saw a mother bear and her cub at mile 61 of the 62 mile tour. We did see several caribou, Dall sheep, rabbits, Bald Eagles as well. The tour takes place on a school bus, so it's not a very comfortable ride for 7-8 hours. But the driver stopped as we spotted animals and zoomed in with a camera and displayed it on the screens on the bus so everyone could get a look even if you didn't use the binoculars or your own equipment. This was a long day. The next day we headed out for the Princess Alaska train to Whittier. We were assigned seats, but rarely sat in them. We went to breakfast which was very good, then sat in the next car that is the "lounge car" which has several booths. These seats might be assigned if the train is full, but ours was not, so we played cards and enjoyed the scenery. You may move from car to car or view the scenery from the trestle outside between cars if you want. It was a pleasant trip and we spotted a moose and Dall sheep along the way. Check in to the ship was again a breeze-- much easier than I thought it would be. Princess sure has all the check ins on the land tour down pat. Very smooth process. We did the Skagway train which everyone raves about. I was impressed with the story and some of the scenery, but really felt I could have skipped it. Maybe it was because I had been on the train for 8 hours the previous day. We went back to the ship after that as we had toured Skagway previously and didn't need to shop. In Juneau we did a Whale watching tour which was very good. It was a pretty brisk morning, and I thought we'd be cold on the boat, but it is completely enclosed (unless you want to be on the top deck). We stayed on the bottom deck and had great views. We were served donut holes and coffee or hot cocoa. It was a really nice, fun tour. We saw several whales, Bald Eagles, and sea lions. Again, we went back to the ship. In Ketchikan we went on the Wildlife Safari and Beach Bonfire tour. We saw a couple humpback whale blows, a few bald eagles and some sea lions but that was about it. The safari part was a bit disappointing to me. I was hoping to see more larger animals around the shores, but it really seemed like the tour was more about the bonfire. That turned out to be much better than I thought. We were met by members of the Metlakatla tribe and they shared their history, songs and stories. It was very interesting and the young people were fun to talk to--very proud of their culture and reviving it within their tribe. I enjoyed them a lot. We had a little tour where a guide pointed out some plants and trees. We had reindeer dogs and s'mores which we cooked ourselves at the bonfire. Chips and drinks were also served. It was a better tour than I was expecting. I think this may have been the day when we had Puppies in the PIazza. I love puppies but I think I would skip this next time and go straight to the bar for martinis! We got in line at 4:30pm and the "event" started at 5. Lots of people and no real organization to start, so no one really knew were to line up. A passenger (who I guess had done it before and knew what to expect) told us how it would go and we ended up to be in the first group. They brought out 4 puppies for 50+ people to pet. You got about 5 seconds--enough time for them to take a picture they could charge you for later. Crooners bar was great--see John. He's awesome and will hook you up with martinis that aren't even on the menu. Just ask. The food in the dining room was just OK. We only ate there 3 times. The pizza and burgers were always good at the pizza and grill areas. Ice cream cones, at the ice cream stations were great, too. One day they had fish tacos, but we didn't go up to the grill that day. The buffet was pretty good. We didn't take in any shows; they didn't interest us this time. We received a note in our cabin that there was a high rate of illness on this cruise so maybe it's a good thing we weren't in the public areas as much as usual. We did spend a lot of time in the card room and Crooners. The band was great but I forget the name. We could hear it in the card room a few nights. We had the transfers to the airport and I would definitely do this again. The process was a breeze. We had to have our bags out before we went to dinner the last night. Oh and if you do sign up for the transfers, when you get that disembarkation memo a few days into the cruise, don't ignore it like we did. Luckily, my husband happened to read it and we filled out the customs documentation and turned it in 10 minutes before the deadline. They have to have all that info well ahead of departure time. All in all it was a great trip. The main objective was to get away and see the beauty of Alaska and we did that. Cruising is not what it used to be, but it's still a very good value. 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Sail Date June 2019
Pros: Beautiful ship and interior lobby, nice variety of food available throughout day including a lot of salmon, nice cabin, very comfortable beds, some nice staff, cool medallion technology allowed to open cabin doors, easily order food, ... Read More
Pros: Beautiful ship and interior lobby, nice variety of food available throughout day including a lot of salmon, nice cabin, very comfortable beds, some nice staff, cool medallion technology allowed to open cabin doors, easily order food, drinks, casino money, good gym, jogging track, basketball court, ping pong, pools, large screen outside showing nightly movies, concerts, gelato shop, great sushi bar Cons: Excessive fees (internet - $130, high daily fees), most staff did not look happy at all to be there are many were very rude (french pizza guy was extremely rude to everyone), confusing on where to get ship info and directed to download multiple apps (OceanView, OceanCompass, OceanNow, OceanReady - really, you can't just have one app like most organizations?), was looking forward to eating Alaskan crab and never saw it offered even at an additional price (epic fail!), consistently were making repairs to ship and we had to smell strong stain / paint odor on our balcony and multiple areas of ship, consistently closing sections of buffet well before breakfast or lunch were over and so certain foods weren't available if you didn't come early, pushed jewelry sales in your face throughout entire cruise and even was duped into attending a jewelry show when we told it was a welcome and informational event about the ship, no arcade for the kids, had an Alaskan sled dog experience (puppies) that were obviously drugged because all four didn't move in two hours but slept.. Overall, we didn't feel that the goal of Princess was to provide a great experience for us, but rather to make money and this will most likely be our last cruise on a Princess ship. Read Less
Sail Date June 2019
We booked this cruise just two weeks before and have never cruised before, so we didn't know what we were in for. It was definitely a pleasant surprise and a great voyage. The ports of call are typical for an alaska cruise. Tip: ... Read More
We booked this cruise just two weeks before and have never cruised before, so we didn't know what we were in for. It was definitely a pleasant surprise and a great voyage. The ports of call are typical for an alaska cruise. Tip: don't book with the ship, go in town and shop around for tours. Embarkation was seamless, we were worried that the only thing open was the buffet and that it would be a madhouse. It wasn't. The buffet was also much better than we ever imagined, we were expecting nothing except fried junk food in the buffet, instead, we were greeted with a variety of food and only a few fried ones. Although our British captain didn't go all the way into the hubbard glacier, Captain Draper really mean it when he says that our safety is his top priority, unlike an Italian captain that would've taken that risk. DW was a little concerned about seasickness, but the ship only rocked gently. A downside of princess is the amount of activities on the ship, although there is a teen club, there wasn't much else. If you have younger teens, think about NCL. Be warned, once you have sailed with princess, you'll be so spoiled that you won't want to go back to carnival ever again. Read Less
Sail Date June 2019
Five travelers ages 58,57,56,22,21. Enjoyed the ports in Alaska and the accommodations were perfect (balcony/suite). There were few activities during the day (unless you like trivia) and the evening entertainment did not meet our ... Read More
Five travelers ages 58,57,56,22,21. Enjoyed the ports in Alaska and the accommodations were perfect (balcony/suite). There were few activities during the day (unless you like trivia) and the evening entertainment did not meet our expectations; no karoke, no dance club, productions were less than average and the comedy shows are not offered nightly and not very good either. Cruise ship seemed like a ghost town after 10pm. No late night dining or snack options. Somewhat disappointing for our young adult daughters. Poor service every night in dining room; took on average 20 minutes to get drinks and another 20 minutes to be served. The food was tastier at the buffet than at dinner. Our 21 and 22 year old daughters were disappointed in the age of the crowd cruising on the Coral Princess. Not sure if this is the case on every Alaska cruise line, but if you're looking for entertainment for the young adults, you might consider another cruise line. If you want to see Salmon, wait until July or August. Read Less
Sail Date June 2019
We did this cruise for the itinerary, overall the cruise ship was good. Food was pretty good, boat was big enough not to feel too crowded, decor was nice and fairly new, entertainment (except for the very funny comedian) was ok, ... Read More
We did this cruise for the itinerary, overall the cruise ship was good. Food was pretty good, boat was big enough not to feel too crowded, decor was nice and fairly new, entertainment (except for the very funny comedian) was ok, enrichment was also ok (some presenters seemed very politically motivated)... just the facts would have been better. Beach Club for teens was excellent. Embarkation and getting off the boat were both easy; we registered and checked out in advance. We did see lots of unhappy people sitting around on the last day waiting for their luggage as we left. Our steward and waiters were good. Room was adequate, good space for closet and our things. Worst parts were the too small balcony (seriously) and the room got really small when the drop down bunks were being used. 3 people in this room were ok... 4 is more difficult. Beds and pillows were comfortable. Movies under the stars is a nice idea but was too cold on our trip. We moved and watched in our cabin, which was nice. Read Less
Sail Date June 2019
The ship is beautiful and well kept. The staff was mostly friendly but many didn’t seem to know the right answers - new crew? Not well trained? The drinks at Good Spirits were outstanding. The very handsome blonde guy who taught ... Read More
The ship is beautiful and well kept. The staff was mostly friendly but many didn’t seem to know the right answers - new crew? Not well trained? The drinks at Good Spirits were outstanding. The very handsome blonde guy who taught how to make the cocktails was great. We were initially assigned to D207 a deluxe balcony, but the room had a terrible odor either dirty feet or vomit. We mentioned it to our attendant who actually argued that it didn’t smell. Jerk! After waiting in the long long first day line at guest services and explaining that my daughter has respiratory problems and couldn’t sleep there (true) we were upgraded to a mini suite which was so much larger and roomy with a beautiful bathtub. No extra charge - so kind since I actually would have paid to upgrade if I had to. This was A205 with an excellent attendant name Cyrus. The balcony on the mini suite was just as narrow as the balcony on our first room. Their ridiculously narrow balconies could very well push me away from a future Princess cruise. We were the first Royal ship to have the Hubbard Glacier Excursion offered and if you are offered this excursion DO IT. A much smaller boat - I believe it carried 148 passengers - came up alongside the ship and we boarded her very easily. the boat took us into the bay and much closer than the big ships can. It was great to get that close to the glacier and see sea lions, harbor seal, arctic terns and black legged kittiwake (gulls) Dinner at Alfredo’s was good. One night I had the stuffed ravioli things - can’t remember the name, the second time Hawaiian pizza which was ok. Good service, no extra charge. Crowne Grill was very good. Had lobster tail which was delicious but I recommend asking them to go light on seasoning. Our waiter Danilo and assistant Carlos were excellent. My only disappointment was that our birthday celebrations that I mentioned when making the reservation, weren't acknowledged. The buffet was typical buffet fare. Good or bad, it offered something for everyone. I liked that they had late hours for those of us out prowling the ship after 10pm, although I don't know what time they actually shut down. We had dinner in the main dining room one night which was good, typical dining room fare. Not memorable. The International Cafe was a handy place to pick up a specialty coffee or tea and a snack, but I wished they changed the food choices up. Over the 7 days it seemed that they had the same sandwiches and salads offered every day, and usually the same desserts too. Had the English Pub lunch at the Wheelhouse which was ok. The Lotus Spa staff was outstanding, especially therapist Marytah. She had amazing hands, was very knowledgeable and extremely caring. The Enclave was nice but very expensive and probably not worth it unless you have plenty of time onboard - we didn’t. The internet was the fastest I’ve ever experienced on a ship. The medallion system is confusing and although I'm sure in time it will improve, right now the only good thing about it was the find a friend app. Overall I still prefer Celebrity but had a great time on this cruise. Read Less
Sail Date June 2019
We did Cruise Tour FB4, land portion first! What an incredible and seamless trip! We took Alaska Air R/T and as soon as we landed in Fairbanks we were greeted by Princess reps and boarded the bus. Our train ride from McKinley to Whittier ... Read More
We did Cruise Tour FB4, land portion first! What an incredible and seamless trip! We took Alaska Air R/T and as soon as we landed in Fairbanks we were greeted by Princess reps and boarded the bus. Our train ride from McKinley to Whittier was lengthy but we were so excited to see that we got off the train right at the cruise terminal. Our bags were at our door and our room steward Moore was there to greet us with champagne. We had a Mini Suite Dolphin Deck 228, it was spacious and clean. We did the specialty dining at the Steak House which was delicious and we ate in the main dining rooms the other nights. We only used the Buffet for breakfast and lunch. (I'm not a big buffet fan) The International café was great for a quick egg sandwich or pastry and the coffee and tea selection (for a charge) I ordered a carafe of coffee the night before and woke up to it in my room. We had great weather (75 degrees)and were able to lay out and use the pools as well as movies under the stars. We had small kids with us and weren't able to go to shows each night. They did have a great comedian and the show covers all the popular titles on Broadway then and now! I was a afraid after reading so many reviews before we boarded about the condition of the ship but only experienced a small drip in the ceiling in the casino and some rust on our balcony. The shore excursions were wonderful ( Float Plane in Juneau, White Pass in Skagway and Bering Sea Crab Tour in Ketchikan) there was enough time in between to check out the sites and eat at some great local restaurants. King Crab Legs are huge!!! We traveled in a group of 8 of us with a 2 and 4 year old. They loved all the tours we chose, all of the food and the kids club. Any questions please feel free to ask! We loved it, Alaska was our bucket list trip! Read Less
Sail Date May 2019
We chose the Golden Princess for our Alaska Land/Cruise tour because it was small enough to traverse the glaciers yet large enough to include the Piazza for smaller events, and Skywalkers for daytime relaxation and indoor views from ... Read More
We chose the Golden Princess for our Alaska Land/Cruise tour because it was small enough to traverse the glaciers yet large enough to include the Piazza for smaller events, and Skywalkers for daytime relaxation and indoor views from ship-front. The number of passengers onboard was perfect—not too many but enough to justify the better shows and venues. We will be looking for its sister ships in the future. A note regarding its condition, since many reported it is showing its age: new carpeting has been installed in all common areas and it seemed individual cabins were also receiving new carpet—I noticed several being done on Caribe deck. In general, the ship look well-maintained and clean. We ate at Horizons buffet and the Bernini dining room (anytime dining, though usually made a reservation at 8am for that night). Food quality was better than we’ve had on other recent Princess (and a Royal Caribbean) cruises. Baked goods and desserts were excellent, as usual, coffee was mediocre, and only one (crab leg dinner) in main dining room disappointed. Dining-room staff was attentive and quick. Horizons staff was always there to take beverage orders as soon as we arrived at table—a great improvement over the past. I do wish, though, it was not so difficult to locate an empty table during peak dining times (not a fan of cold food after walking around and around to find a table or companions who are holding a table). Staff was overall friendly and helpful. Even Guest Services staff were patient, friendly and knowledgeable—it seemed all queries were handled quickly and satisfactorily and everyone left the desk with a smile. We liked the messenger feature on the Princess app—made it easy to stay in touch with group members, however a notification would be nice to ensure prompt retrieval. Entertainment was an improvement over the recent past, too. Enjoyed magic/comedian performer, The Voice, British Invasion and Born to Dance shows. The daytime Alaska-related presentations in the theater were very good, too. What a nice touch to have a covered, almost-indoor pool, too. Our traveling companions were able to use the pool and whirlpool tub even though we were in Alaska! We really enjoyed our time onboard Golden Princess. Excursions were generally good, as was the land tour (especially loved the McKinley Express train and the Denali Princess Lodge)— but that’s another story... Read Less
Sail Date May 2019
We chose the Northbound cruise from Whittier to Vancouver on the Royal Princess due to the two stops it makes for Glaciers. The two days in the bay just observing the amazing scenery was the highlight of the cruise. Park Rangers board the ... Read More
We chose the Northbound cruise from Whittier to Vancouver on the Royal Princess due to the two stops it makes for Glaciers. The two days in the bay just observing the amazing scenery was the highlight of the cruise. Park Rangers board the ship while in Glacier Bay and they communicate across the ship intercom! Definitely a cool experience! The ports were generic, but we stepped outside the box and rented a car in Skagway so we could do the Klondike highway at our own pace. This was a nice long port day. We did the touristy whale watching tour in Juneau, but saw just as much action out of the whales from our cruise ship so I can't recommend paying the price for the excursion! The staff on the Royal Princess was over the top in the most excellent way! I have cruised 4 times, with 2 other carriers, and this would rank as the best of them all (and one was Disney!) We will cruise again in the future and Princess will be my first choice carrier! The food was fabulous!!!!!!!!! From the buffet (of which I am not normally a fan), to the sit down dinners, to the pizza and hamburger kiosks! The food was excellent EVERY TIME we dined! Read Less
Sail Date May 2019
We have have great experiences sailing with Princess Cruises, and this Alaska cruise/tour to Denali and Glacier Bay was no different. We first sailed on Royal Princess to the Caribbean when she was brand new 5 years ago, so when this ... Read More
We have have great experiences sailing with Princess Cruises, and this Alaska cruise/tour to Denali and Glacier Bay was no different. We first sailed on Royal Princess to the Caribbean when she was brand new 5 years ago, so when this Alaska trip popped up, it was a no-brainer. She is a phenomenal ship with all the comforts and beauty one would expect from a world class cruise line. From the award winning speciality restaurants, world class service, the Lotus Spa, entertainment to please all tastes, casino, a gymnasium that rivals some land based gym’s, an adults only retreat, and all of the other onboard pampering’s, Royal Princess is first class all the way. The new Medallion Class, automates everything from cabin entry, food and drink ordering, daily schedule, and even locating other members of your group onboard. It’s new, it’s smart, and it makes a lot of things onboard more accessible. Excursions were available for all palates, be it zip lining, kayaking, glacier tours, float plane flights to Discovery Channel hits like the one we were on that flew us over five glaciers to the Taku Lodge for a fresh salmon bake. We also pulled crab pots and competed in a crab shell stacking contest which by the way included us eating way more fresh crab than we should have. This 11 day cruise/tour was a complete immersion into all Alaska and Denali has to offer. Highly recommended. Read Less
Sail Date May 2019
We just got back for an amazing cruise to Alaska on the Royal Princess. We were on Marina Deck (15) in a balcony cabin. We loved out location, it was right near the elevator and there was no excessive noise. It was great to just walk up ... Read More
We just got back for an amazing cruise to Alaska on the Royal Princess. We were on Marina Deck (15) in a balcony cabin. We loved out location, it was right near the elevator and there was no excessive noise. It was great to just walk up one flight of stairs and we could grab a cup of coffee, a glass of ice tea, or even a little dessert and zip right outside. If you are a smoker, there is a designated smoking section on deck 17 right out the door of the buffet on the aft side. Going out the front side was the ice cream station, pizza, hamburgers, pool, hot tubs, lots of chairs, and fabulous views! We ate mostly at the buffet, which had a lovely variety and theme every night. Two night in the main dining room (we did anytime dining) and the food was very good. One dinner at the Crown Grill, and get ready for a loooong meal. Ours lasted 3 hours!!! Way too long for us!! Our food was good, nothing to exactly rave about. All in all, the ship is easy to maneuver, beautiful interior, friendly staff, and lots of fun! Read Less
Sail Date May 2019
My travel companions and I could accommodate this date. In addition, others we know recommended the timing. We had perfect clear weather the entire trip. Lots of wildlife sightings and breathtaking glacier calving are unforgettable ... Read More
My travel companions and I could accommodate this date. In addition, others we know recommended the timing. We had perfect clear weather the entire trip. Lots of wildlife sightings and breathtaking glacier calving are unforgettable memories I will carry forever. Our cruise director was very funny and engaging. The shows I saw were fun and entertaining, and the food was excellent. Most of the wait staff were excellent as well. The musical shows were marvelous but too short. The entire ship was immaculately clean. I would love to have seen more of the naturalist as the beauty and vastness of the wilderness overwhelmed me. The Captain did a good job maintaining our up close view of the glaciers calving, and I understood that we saw some things that are not always possible because of the perfect weather. Overall, this was a great way to experience Alaska and all that it offers Read Less
Sail Date September 2018
I chose Princess for Alaskan Cruise because during a previous Alaskan Cruise, on another Cruise Line , Princess always had preferential treatment when docking at the ports. The staff was good and attentive and the entertainment was ... Read More
I chose Princess for Alaskan Cruise because during a previous Alaskan Cruise, on another Cruise Line , Princess always had preferential treatment when docking at the ports. The staff was good and attentive and the entertainment was excellent. The 24 hour cafe was terrific for snacks, coffee, tea and the cooking teams at the grill and pizza by the pool were awesome. I chose traditional dining at 5:30 but highly recommend anytime dining instead. The food in the formal dining room was average. The waiters were excellent. The upcharge Grill experience was worth the upcharge as the service was outstanding, food was excellent and atmosphere was as advertised. The breakfast at the buffet was outstanding and so much better than formal breakfast dining. NOW down to what was bad...then interior condition of the Diamond Princess does not warrant the premium price paid for this cruise. Water dripped on my head from ceiling as I boarded the ship. Floor fans ran all week on deck 9 in corridors drying carpet. Please see Cabin Review section for details of cabin condition. Read Less
Sail Date September 2018

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