52 Anchorage Princess Coral Princess Cruise Reviews

We wanted to see Alaska and the glaciers. Getting on and off the ship was very easy and mostly smooth. The ship was very clean and the mini-suite with balcony was everything you could ask for. We were very disappointed with the ... Read More
We wanted to see Alaska and the glaciers. Getting on and off the ship was very easy and mostly smooth. The ship was very clean and the mini-suite with balcony was everything you could ask for. We were very disappointed with the food. The service in the dining rooms was very good but the food was poor, with the exception of the two specialty dining rooms. We spent a goodly amount of time at the Mendenhall glacier and that was one of the many highlights of the cruise. Glacier Bay was fantastic, we could have spent a little longer there but we did see a lot. Our shore excursion at Skagway was great. We went to a musher camp and went mushing with a team of 17 dogs then were introduced to puppies from 2-3 months to 2-3 weeks. We loved it, highly recommended. We also found some miniature totem poles that were very well done by native Alaskan carvers. Unfortunately, our Juneau port of call was canceled due to bad weather. You can not control the weather. Then on to Ketchikan, the Saxman Native Alaskan village and totem pole tour was great. We purchased a hand-woven native basket that was very beautiful. In Ketchikan, we also found some scrimshaw than we had been looking for, done by a native Alaskan. Overall the cruise was great, we would go back to Alaska, but there are so many more places waiting for us to discover we probably will not return. Read Less
Sail Date September 2018
Always wanted to see Alaska. Did a land tour first and got to see Denali (McKinley) 3 times in full sun. Put us in the 1% of visitors that did. Ship needs a full refinish for leaks, linens that were close to threadbare, deck flooring, ... Read More
Always wanted to see Alaska. Did a land tour first and got to see Denali (McKinley) 3 times in full sun. Put us in the 1% of visitors that did. Ship needs a full refinish for leaks, linens that were close to threadbare, deck flooring, buffet room and so on. The cabin staff was ok. Couldn’t get hot water in shower and when we asked our cabin steward about it he said he would check it out but he never got back to us. Had to go to Customef Service desk for help and it was a very quick fix. Our travel agent gave us a free dinner in “Bayou” restaurant and we weren’t Hppy with service. Waiter hard to understand and was rude when we had to ask for better help. I was very disappointed as it was the 2nd time sailing this ship. I’ve loved cruising but not sure we’ll sale Princess again. Read Less
Sail Date September 2018
We chose Princess Cruise to Alaska because of their reputation and presence in that area. We found our mini suite to be clean and comfortable with ample room for the two of us. The Bordeaux dining room was very pleasant, the service first ... Read More
We chose Princess Cruise to Alaska because of their reputation and presence in that area. We found our mini suite to be clean and comfortable with ample room for the two of us. The Bordeaux dining room was very pleasant, the service first rate and the food was excellent making dinner each evening a real treat. There was more than enough to do on board, we particularly enjoyed the evening entertainment in the Princess Theater. Our on shore excursions were well done and enjoyable. We took the narrow gauge railroad trip back into the mountains from Skagway, from Juneau we made a trip to the Mendenhall glacier and later went on a whale watching boat ride. There were quite a number of whales in the area. Our third trip was a trail hike on a temperate rain forest island. This cruise is ideal for people interested in nature and wildlife. Read Less
Sail Date August 2018
Great cruise. Wonderful side excursions. The sailing was very smooth with no rocking. The food was plentiful and delicious. Staff was excellent, especially our steward and the entertainment staff that ran the trivia contests (a ... Read More
Great cruise. Wonderful side excursions. The sailing was very smooth with no rocking. The food was plentiful and delicious. Staff was excellent, especially our steward and the entertainment staff that ran the trivia contests (a favorite of mine). We travelled with a party of 37 including 5 children under 10 years old, and the ship made our dining as group very easy. Boarding and leaving was handled very quickly and smoothly. The bar service was prompt. The entertainment shows were well done and the cruise director kept us informed of everything that was up coming. Our stateroom was fine, except the shower was a bit small. The ship décor was delightful and there was a great ease of access to all decks through the elevator system. The nature and art lectures were very informative and helpful. The dining rooms were run most efficiently and served a wide variety of food. The Horizon buffet was excellent for breakfast and lunch. Read Less
Sail Date August 2018
We chose the Coral Princess for it's passenger size (2000), the itinerary, timing for our 37 family members, the land tour option, accessibility and wide variety of shore excursion choices. The Coral Princess looks good, she's ... Read More
We chose the Coral Princess for it's passenger size (2000), the itinerary, timing for our 37 family members, the land tour option, accessibility and wide variety of shore excursion choices. The Coral Princess looks good, she's clean and the cabins are comfortable. The entertainment was fun, especially the trivia for my family members. Our service in the cabins was great, but the dining service for the early dining in Bordeaux was very, very slow and disorganized. The staff was changed on the 3rd night of our cruise because the wait staff wasn't managing our 5 tables well. Five well behaved children were part of our group; they loved the experience in the kid zone as well as the on board activities. Their favorite activity was looking for wildlife from the promenade deck. We saw whales, orcas, porpoises, seals, puffins, eagles, sea otters and salmon from the deck! We would do this trip all over again, it was so much fun! Read Less
Sail Date August 2018
Traveling with five small children, I was initially wary of an Alaskan cruise, but the Coral Princess and this experience overall has far exceeded my expectations. We were part of a large family trip - 37 of us! And, had my aunt not ... Read More
Traveling with five small children, I was initially wary of an Alaskan cruise, but the Coral Princess and this experience overall has far exceeded my expectations. We were part of a large family trip - 37 of us! And, had my aunt not arranged this trip, I’m not sure I would have spent this time in Alaska. I’m so thankful that my family did the research to put us on this trip - specifically traveling from Whittier to Vancouver, visiting Glacier Bay (gorgeous!), and having additional days in Skagway, Juneau, and Ketchikan. My husband and I secured two junior suites with balconies to sleep the seven of us and we had more than enough space. A key feature of our rooms was the bathtubs ... it was nice to have a little more elbow room getting everyone ready for bed and ready for the day. Our rooms did not adjoin but that was not a problem. Myself and two of my children have food allergies. We updated our cruise personalizer and noted the food allergies and it was never a problem. Specifically, my son has a wheat allergy and my daughter has celiac. We were overwhelmed with food options. On a previous cruise, we were only able to eat gluten-free if we were in the main dining room. For this cruise, food items were clearly labeled even at the buffet and most of the kitchen staff could answer questions. My kids could even order a gluten-free pizza! Joy! To make life easy, we did choose to eat dinner only in the dining room. We were pleased with our meals almost every evening. The head waiter brought us the next evening’s menu and had us make our selections a night ahead of time to make sure our dinner experience would be smooth the following night. At first, the system seemed odd, but we quickly got used to it and there were no food issues all week. All five kids had some type of kids’ club option but my two middle kids - ages 8 and 10 - definitely used it the most. I loved that Princess allowed us to grant permission to kids 8 and over to sign themselves in and out of kids’ club. Woohoo! If you have responsible kids, this perk is for you. I especially loved that the day we were in Glacier Bay (stunning!), the kids had a junior ranger session arranged just for them. So impressed! Alaska wowed us every day. We arranged our own excursions to keep costs down and to have some more control over our agendas. For Skagway, we planned a full day trip to the Yukon Territory. Absolutely gorgeous scenery. For our day in Juneau, we went whales watching and then went to the Mendenhall Glacier. Don’t miss either of those! In Ketchikan, we were a little tired and just spent the day wandering around on our own. Also lovely. The staff was exceptionally nice and attentive. The only issue we had was at breakfast - waitstaff would practically be clearing away our plates before we were even done - ostensibly to get us out of there so they could close down the dining room. Other than that, no issues. I had a chance to visit the spa thanks to kids’ club! While the kids were occupied, my husband and I had a couples massage - excellent! I had a mani-pedi on another morning and while the relaxation experience of that treatment was expectional, the actual manicure lasted 24 hours and the pedicure lasted maybe 3 days. I’m wondering if it is the nail polish they use? I scheduled a polish change for my last cruise day so I wouldn’t get off the ship looking like I spent the week doing dishes. We booked our cruise about a year in advance and took advantage of a sip and sail package. I was initially skeptical about the all you can drink idea but I was happy to have a drink with dinner and not worry about it and be able to get lattes at the International Cafe in the mornings or decaf Irish coffees at night without racking up individual drink charges. I didn’t take advantage of much of the on board entertainment but my kids loved the movies on the pool deck at night, wrapped in blankets, and they attended a couple of performances. We all attended the karaoke night and it was so fun! Voice of the Ocean! Very good. All in all, I highly recommend taking an Alaskan cruise and following an itinerary similar to ours. Princess does an excellent job! I understand why people keep coming back to Alaska. There’s nothing like it! Read Less
Sail Date August 2018
We started our cruise tour in Fairbanks and traveled through Denali to Anchorage and to Whittier to Board the boat. Every step was well planned, organized and hassle free. Princess and ez air did wonderful carefree work for planning, ... Read More
We started our cruise tour in Fairbanks and traveled through Denali to Anchorage and to Whittier to Board the boat. Every step was well planned, organized and hassle free. Princess and ez air did wonderful carefree work for planning, stops, transfers, etc. Ship embarkation and disembarkation were fast and smooth. Balcony room a must! There are many excursions to choose from. Alaska is a tour to not skimp. The vistas are amazing and it’s important to take full advantage. We booked excursions through Princess and they made it so easy and care free. Princess hotels were very nice, although not in cities easily reached (except for Anchorage). The bed in our cabin was very comfortable and our steward was delightful. Entertainment was fun and family friendly. There is not a lot of shopping in ports other than many many jewelry stores. We felt many of the souvenirs were very similar at each stop. Over the counter medicine was hard to find and expensive, so be sure to bring headache, cold and cough medicine, etc with you. The southbound land sea cruistour is amazing and highly recommended. It was a wonderful first Alaska adventure for us. Read Less
Sail Date July 2018
Fully met all our expectations from boarding to disenbarkation. The staff were all friendly, helpful and patient, and made our voyage fun, relaxed and one to remember for a lifetime. Our room steward was so sweet and friendly and she ... Read More
Fully met all our expectations from boarding to disenbarkation. The staff were all friendly, helpful and patient, and made our voyage fun, relaxed and one to remember for a lifetime. Our room steward was so sweet and friendly and she worked hard to make our room clean and functional each day. Getting on the ship at the beginning and leaving on the last day ran as smooth as silk. No stress and felt well taken care of. The food was excellent and well prepared. We were served promptly and courteously in both the Horizon Court and the Bordeaux dining room. I had a special diet and Arthur, the head waiter made sure my dietary needs were met with friendliness and professionalism. Our waitresses served us like we were royalty. The meals were delicious. The nightly entertainment was enjoyable and varied , from a magic show to musicals. We looked forward each night to our date night. I would give this cruise a 10 and would definitely cruise again with Princess Cruises. Read Less
Sail Date July 2018
Inland, Alaska is spectacular as seen from the sea and very familiar to a Kiwi though on a much grander scale than my own New Zealand Loved the rail trip from Denali to Whittier and enjoyed all the land excursions, especially the ... Read More
Inland, Alaska is spectacular as seen from the sea and very familiar to a Kiwi though on a much grander scale than my own New Zealand Loved the rail trip from Denali to Whittier and enjoyed all the land excursions, especially the wonderfully knowledgeable and entertaining (generally) young tour guides The cruise experience is marvelous with the entertainment, especially the singers and dancers who were truly world-class, being the stand-out highlight of the trip. The comedian was very funny and entertaining and the Cruise Director, Gary was especially good The Main Dining Room experience was very disappointing though. We enjoyed very friendly and efficient service from our waiter and waitress, but the food choice was limited, was the same in both the Traditional and Anytime Dining and was rarely hot on serving. This contrasted with our last Princess cruise in the Caribbean where the dining experience was the best ever Read Less
Sail Date July 2018
Sailed the inside passage 10 year's ago and decided we wanted to see more - so we did the land tour plus cruise. The land portion was hectic with two nights in Anchorage, McKinley Princess Lodge and Denali Princess Lodge. Relaxing ... Read More
Sailed the inside passage 10 year's ago and decided we wanted to see more - so we did the land tour plus cruise. The land portion was hectic with two nights in Anchorage, McKinley Princess Lodge and Denali Princess Lodge. Relaxing when we joined the ship in Whittier for 7 days. Highly recommend doing the land portion first to get the hectic moving, packing and unpacking and deciding what you need to take for that day's activities first, then relax on the ship. Highlights Anchorage, McKinley Lodge and actually seeing Denali, Hubbard Glacier and Glacier Bay National Park. Denali getting too busy and commercialized and Skagway, Juneau and Ketchikan have also become much busier and commercialized in 10 years. Coral Princess is an "older" ship, very well maintained. The food was great and the service good. Our cabin was aft and there is a small, private, walkable deck aft which was a pleasant way to get another, final view of glaciers. One feature we really liked was the wash basins right outside the buffet restaurant - not just hand sanitizer, plus a strategically placed crew member to ensure passengers used the wash basins. Overall a great way to see more of Alaska. Read Less
Sail Date July 2018
This was our first cruise for the five of us and we were Blessed to experience the beauty of many sites, see ocean and land wildlife, and the people we met were wonderful! We chose the land and sea cruise wanting to experience the beauty ... Read More
This was our first cruise for the five of us and we were Blessed to experience the beauty of many sites, see ocean and land wildlife, and the people we met were wonderful! We chose the land and sea cruise wanting to experience the beauty of the land and sea. Princess was amazing on organizing luggage pick up and drop off, shuttle drivers were well versed on the areas traveled to. The ship was comfortable and clean, cabins spacious with daily unexpected treats, and dining provided a great variety of food choices. I could find my Husband and Granddaughter at the ice cream or pizza place and myself and Daughter at the coffee place. Entertainment was for all ages and the crew participation in the events made for hilarious moments. Room service for coffee in the morning was never late and the coffee hot. The shore excursions delivered what was promised and the prices met our budget. Be prepared for rainy days with temperatures dropping quickly. Thank you Princess!! Read Less
Sail Date July 2018
Overall, the Alaska experience was excellent. Our land portion started in Anchorage, followed by two one nights at Princess rustic lodges. The highlight of this portion was the 5 hour Denali tour. After a pleasant and comfortable ... Read More
Overall, the Alaska experience was excellent. Our land portion started in Anchorage, followed by two one nights at Princess rustic lodges. The highlight of this portion was the 5 hour Denali tour. After a pleasant and comfortable domed train to Whittier, we boarded Coral for the one week southbound cruise. On our second sea day, while enjoying the glacier experience, the aft located Sanctuary was a cut above, semi private, somewhat exclusive area and well worth the fee. Higher end finger foods and drinks were quite nice. We booked our own excursions in Skagway, Juneau and Ketchikan. Highlights were a once in a lifetime helicopter ride, landing high on the glacier where we met and mushed the huskies. In Ketchikan, I got to drive a small zodiac, stopping for several sea animals. My wife and I were the only ones out with the vendor. That's the advantage of booking outside of the cruise line. In our case the Princess's excursion offered this in the morning, while we did this mid-afternoon. In Skagway, we did do the historic train ride, but only one way, returning by van with additional photo stops. At each port we had two excursion planned. They came off well. As east coasters, we probably won't be back to Alaska anytime soon, so I would suggest having a good sized budget to fully take advantage of everything offered throughout Alaska. On board entertainment in my opinion was just average at best, but that's OK, since the main event was Alaska itself. We met two different couples that also had mini suites, but also had the club class designation. I did feel as though they were treated a bit better in MDR and would consider that category if and when we're back with Princess. Our one specialty dining was at Sabatini's, well worth it. I wanted to try Bayou too, but waited too late to get a reservation for the day and time we wanted. After disembarking, we toured Vancouver for an extra day and night. Quite a nice clean vibrant City! I highly recommend a land and sea Alaskan trip and do feel that Princess runs it well. Coral's size and layout was just right for this kind of trip. Read Less
Sail Date June 2018
We chose an Alaskan Land & Cruise Package. We did the land portion first, which was good because that was more strenuous. We boarded the ship in Anchorage & sailed to Vancouver. The first 2 days were spent on the ship as we viewed ... Read More
We chose an Alaskan Land & Cruise Package. We did the land portion first, which was good because that was more strenuous. We boarded the ship in Anchorage & sailed to Vancouver. The first 2 days were spent on the ship as we viewed the glaciers. The next 3 days we were in 3 ports (Skagway, Juneau & Ketchikan). Last full day was at sea. The ship was well-maintained & appointed. Our balcony cabin was clean. I didn't like that our balcony sat back so that balconies below us jutted out further. The shower is small. Our bed was wonderful (Princess takes pride in it's luxury at sea) - so much so that we purchased the mattress when we got home! The plug situation was difficult. You could only plug in one item at the desk & one item behind the TV. I had brought a plug panel with extra plugs but it would not fit into the plugs available. The hair dryer was at the desk. I would have liked it in the bathroom. The food was good - not outstanding. The shows were terrific. The bars emptied out early - 12mn. Felt they could have had more shipboard activities. There is a covered pool on board, as well as hot tubs. Movies on deck was nice - even served free popcorn! Personnel were friendly and efficient. Excursions ran smoothly. Loved the White Pass Railway, Mushers Camp & Medenhall Glacier Hike & Whale Watch. Towns were cute with lots of shops. I think it was a great once-in-a-lifetime trip. Read Less
Sail Date June 2018
I selected this cruise for the itinerary. I thought Princess also had a good reputation. I was told they had been doing AK cruises longer than the other lines. We could not have been more disappointed in Princess. My family of 4 ... Read More
I selected this cruise for the itinerary. I thought Princess also had a good reputation. I was told they had been doing AK cruises longer than the other lines. We could not have been more disappointed in Princess. My family of 4 spent a lot of money to go on this land/cruise tour. Alaska was awesome and I cannot wait to go back. I will NEVER give Princess another dime of my money. To sum it up, the food was not just bad it was gross, the service was equally as bad and the ship needs to be updated and maintained. The land portion of the cruise took us to Captain Cook. Here we were placed in a room where the elevator runs directly behind the sheet-rock with apparently no sound proofing. This was an old hotel so you can imagine the unbelievable noise that created. This was the worst set up in placement of a room I have ever seen. I called and they had no room. Then I had to get a manager and suddenly they had a different room. We should not have to ask much less demand a manager. After that we went to Mt. McKinley Lodge. The rooms here are old and not cleaned and maintained (long-term neglect). I took pictures to the front desk and the manager asked me to email them to her. I did so, but never received a response or anything. Next we went to Denali. The rooms were slightly better, however, still showed signs of long-term lack of cleaning. Now to the cruise. We took a 7 day cruise going southbound. Alaska's wonder made it so worth it but Princess again here disappoints big time. I had to go to the service desk about 6 times for various things. 5 of the 6 times the staff at the desk were rude, not interested in helping and/or knowledgeable about almost anything. The food was consistently bad bad bad!!!! The worst food I have ever had on a vacation by far. Sure there is a lot of it but my goodness that is because 95% of is not made for human consumption. I went there with very very low food expectations and didn't expect gourmet food by any means. However, Princess managed to do worse than I could possibly imagine. For example, one night I had Salmon (AK so you would think, good) and it was the worst Salmon I have ever had). The fish itself was supper dry and it had been rolled in what tasted like shake and bake (no I am not kidding). There are too many examples but trust me it is bad bad bad. Last on disembarkation, in addition to the staff being super unhelpful and rude it was a disaster. Princess inability to have helpful staff that can know and communicate with its paying passengers during disembarkation is unacceptable. I have much more but I leave it at the above. Go to Alaska for sure, just do NOT give Princess one dime of your money. I know I will never do that again! Read Less
Sail Date June 2018
The Princess cruise was our friend's suggestion, and the six of us were totally happy with it - we all had a wonderful, memorable time! I was happily surprised at the crew and staff's friendliness and helpfulness. The food, ... Read More
The Princess cruise was our friend's suggestion, and the six of us were totally happy with it - we all had a wonderful, memorable time! I was happily surprised at the crew and staff's friendliness and helpfulness. The food, sights, entertainment, and everything else were excellent. The only fault I noticed was a door latch that needed some attention on the top, outside deck. This is a commendation, considering the complexity of the ship and that everything else about it was in perfect... er... a... shipshape! We especially liked the close encounters with huge, ancient glaciers, which were complimented by an on-board naturalist expounding on what we were seeing over the ship's loudspeakers. The captain made it even better by turning the ship slowly, full circle to give everyone a full view. God helped by giving us mostly sunny days, especially at the glaciers. I totally recommend this cruise to anyone looking for a fantastic vacation you will never forget. Read Less
Sail Date May 2018
This cruise was very well organized, especially embarkation when the crew directed us to our cabin right from the start. Our cabin was clean and well kept and peaceful. Having a room with a balcony was amazing because we could sit ... Read More
This cruise was very well organized, especially embarkation when the crew directed us to our cabin right from the start. Our cabin was clean and well kept and peaceful. Having a room with a balcony was amazing because we could sit outside and enjoy the views, especially of the glaciers and the icebergs, and the wildlife. We enjoyed the dining experience from choices of food, to wait-staff, to timeliness of service. We especially enjoyed the music of Ad Libitum Trio, who were a classically trained trio of musicians. They played the sweetest, most upbeat and soulfull music every evening and we became big followers of them while on board. Their CD is amazing. We also attended several presentations by National Park Rangers, the resident artist, the chefs with a tour through one of the galleys, and the musical Encore. We had great weather where we could view the glaciers and the landscapes during the cruise. Overall, we had a magnificient experience Read Less
Sail Date May 2018
Loved Alaska and wanted to return. Chose Princess for the great kid's program! Princess is the best for Alaska. The berth locations were always close and convenient. The transfer from Anchorage to Whittier was more like a shore ... Read More
Loved Alaska and wanted to return. Chose Princess for the great kid's program! Princess is the best for Alaska. The berth locations were always close and convenient. The transfer from Anchorage to Whittier was more like a shore excursion with the driver being a native Alaskan and provided lots of great historical information and answered questions that we had about Alaska, Travel, Glaciers, Turnagin Arm, wildlife and port facts. Embarkation was easy with no lines and the staff was well prepared and friendly! We were on the ship in two hours after our flight arrived in Anchorage. The food in the dining room that night was great. The cabin was clean and comfortable. Good choices of television programs and movies for kids in the cabin and Movies Under The Stars. The ship was nice and in great condition. The officers and crew were all attentive and professional! Enjoyed their job not just completing tasks. Read Less
Sail Date May 2018
I chose this cruise because I was invited to go with a group of friends who already booked. In addition I wanted to do the land portion as I had previously done a “cruise only” on Regents if the Sea. The ship was nice, but I felt it ... Read More
I chose this cruise because I was invited to go with a group of friends who already booked. In addition I wanted to do the land portion as I had previously done a “cruise only” on Regents if the Sea. The ship was nice, but I felt it could have had a refresh. The two main dining rooms were very nice and the food was very good. The buffet was also good. We purchased the beverage package promotion and were satisfied with it. We also dined in two of the specialty restaurants that you had to pay an upcharge for - Bayou and Sabatini’s. I felt that their menus were nothing special and would not recommend spending the extra dollars to do so. One thing that bothered me onboard were the continuous sales pitches. Almost every onboard event had a sales pitch attached to it. The shore excursions were okay but the land excursions were better. Keep in mind that I had done shore excursions on my previous voyage. I would also recommend NOT using Princess ez air for your flights! It was a nightmare! My return flight completely changed mid-cruise and I was never notified and Princess still had the old itinerary listed on their computers! I only found out when I checked online with the airline while in port. The itinerary change was much longer on different routes and had me arriving back after midnight! There was another flight available that others in my group were on. The airline said they would change me at no additional cost, but Princess refused and wanted to charge me an additional $180 to change to a flight they offered! In the end all they offered me was $75 onboard credit towards a taxi fare! Read Less
Sail Date May 2018
Land portion very well done. David Barger, tour director, was exceptional and always available and friendly. From the landing in Fairbanks till David departed our tour in Anchorage he was always available and more then willing to assist ... Read More
Land portion very well done. David Barger, tour director, was exceptional and always available and friendly. From the landing in Fairbanks till David departed our tour in Anchorage he was always available and more then willing to assist with any problems, questions and to impart knowledge of Alaska. He seemed to loves his job and it showed.There were pre-scheduled tours that gave us a true picture of Alaskan life. Hotels were top-shelf and tours were well planned and memorable. Tour Bus operators were friendly and safe. Cruise portion was sedate and calm, not festive (maybe intentional). Clean well organized staff and friendly but not overly friendly cruise staff. Dining was less than average. Staff stiff and going through the motions. the food choices seemed limited and what the chef wanted to make not the guests preferences. The time in port was not enough, would have liked more time. Overall a great cruise and one that I can take off my bucket-list. Read Less
Sail Date May 2018
Horrible smell in the bathroom. We had to close the door to the bathroom so we would not smell it at night. Got very sick last day of cruise. One woman was in the hallway with a mask on and no one knew if she was sick or did not want to ... Read More
Horrible smell in the bathroom. We had to close the door to the bathroom so we would not smell it at night. Got very sick last day of cruise. One woman was in the hallway with a mask on and no one knew if she was sick or did not want to get sick. Glasses in bar area filthy. VERY DISAPPOINTED!!!!! Sheets were not changed daily. We came back to our room early one day and found a bag in front of our door and as soon as we put the card in the door a guy opened our door.He was a creepy guy who said he was an "electrician" and there was a bulb out. I asked him which one? He said," I don't know," and left hurriedly. Luckily, we had put everything of importance in the safe. People at the front desk were very rude and not helpful with the most basic of questions. First cruise ever and will not cruise again on Princess. Read Less
Sail Date August 2016
Unable to see anything of Anchorage as we had to board a bus by 11 a.m. to take us to the ship, which departed at 8.50 p.m.. Embarkation was handled very well. Our cabin was adequate, but the shower was very small and with a curtain that ... Read More
Unable to see anything of Anchorage as we had to board a bus by 11 a.m. to take us to the ship, which departed at 8.50 p.m.. Embarkation was handled very well. Our cabin was adequate, but the shower was very small and with a curtain that permitted water to get all over the floor. Although we had anytime dining, we were told that the first night we had to go to dinner a 5 p.m.. They had two formal nights in our assigned dining room so we had to dine in one of the expensive restaurants as we had no dress clothes. The on-board newspaper giving scheduled event times was often in error, and you would arrive to hear a talk on something and it would only be people selling jewelry. Both my husband and I came down with the flu and were quarentined to our room for 2 days, necessitating using room service. The menú for room servicew was extremely limited and when we asked for dinner rolls we were told "bread at night, you want bread order sandwich". To top this off the 2 hot dishes (lasagna and chili) were terrible. Food in other dining room and Sabatinis was good, but definitely not gourmet. Buffet was OK but was the same ítems every day. This whole experience with Princess Cruises was a disaster. We booked the cruise through a travel agency and then contacted Princess directly to book our air through their E-Z air service as I felt they could better coordinate flights, transfers etc. than us doing it ourselves. Big mistake. They originally booked us on a flight to return home from Vancouver that had a time change that we would not have been able to take as it left before the ship arrived in Vancouver. If I had not gone on line with the airline directly I would not have been aware of this problem. I contacted Princess and advised them of this problem and asked why they had not contacted me about this time change and was given a platitude of "we are sorry" and after 45 minutes on phone was told that we would have to take a flight from Vancouver the next day after disembarkation. I asked if they could arrange hotel, sightseeing, airport transfer and was told they would. Naturally this involved a charge of $8 to 900 more. They sent me an itinery showing us going to the hotel and on a tour to Victoria Island and departing Vancouver on Sunday 7/24 at 5.40 a.m.. On arrival at the Westin we were advised that we were booked and paid for 2 nights (Sat. and Sun.) and to go on the tour Sun. at 9 a.m.! I showed them our itinery and asked how I could accomplish this if our plane left Sun. at 5. Westin told me to go directly to the Princess rep in their lobby to straighten this out. He proceeded to tell me he could do nothing that I had to contact Princess on their 800 number to get a credit to my account for the difference . I did that on reaching our room and was told that I had to send an e-mail explaining everything to receive a credit. Sent e-mail on arrival home and received an automated response that someone would contact me promptly. It is now Aug. 6 and still have no reply from Princess. I would never go on a Princess Cruise again, nor would I recommend it to anyone else. Read Less
Sail Date July 2016
My husband and I celebrated our 30th anniversary in 2016 with Princess Cruise Lines. We flew into Fairbanks to begin our 3 day ground trip. It was our first time on Princess cruise lines. It was a great experience. We were well taken ... Read More
My husband and I celebrated our 30th anniversary in 2016 with Princess Cruise Lines. We flew into Fairbanks to begin our 3 day ground trip. It was our first time on Princess cruise lines. It was a great experience. We were well taken care of from arrival until we boarded the ship. I was in awe from observing the midnight sun. The ground lodging was was wonderful at all three locations. The train ride was great with windows large enough for viewing and taking pictures. This allowed us ample view of Mount Denali. The mountain view come in better and larger with each mile traveled.The quality of the food on board was better than other lines I've been on. But I wanted to comment on the shopping experience and it is this: the prices become more reasonable at the ports towards the end of the trip. Save some money! The furs were not as inexpensive as I wanted, but all the ports offered comparable prices. I would definitely do it again. Read Less
Sail Date June 2016
I travelled with my husband & daughter (adult). We all had a very relaxing and good time during the cruise. The (Bordeaux) dining room food was good and the staff were very accommodating and would do anything to please you. The ... Read More
I travelled with my husband & daughter (adult). We all had a very relaxing and good time during the cruise. The (Bordeaux) dining room food was good and the staff were very accommodating and would do anything to please you. The Horizon buffet food was only 50% likeable for me although I was always open, so it's convenient. I do not care for spicy food such as the Indian food that were served. We enjoyed the piano bar entertainer "Jeri Ring",; "Boston comedian" was good but the entertainment production was not that good. Port excursions were a bit pricey but enjoyable; it was worry free that you'll get back to the ship on time. Embarkation in Whittier, Alaska was smooth except for a 30 minutes wait for the wheelchair service to arrive. Disembarkation was a complete disaster in Vancouver. We bought the Stanley Park and City Tour excursion with airport drop-off at the end of the tour. We waited on line standing-up for about an hour before getting on a bus. The land agents were not saying what the line was for. Finally, one of the agent said that there were just too many passengers and few busses. In short, they overbooked since several ship were at the port that day. Overall, I would do the same Alaska route again and will go on a newer Princess Ship. Read Less
Sail Date May 2016
We decided on the Connoissur cruisetour because we have been to Europe a number of times without a guide and always felt that we were missing something. Alaska was almost a foreign country to us so we decided a guided tour was the way to ... Read More
We decided on the Connoissur cruisetour because we have been to Europe a number of times without a guide and always felt that we were missing something. Alaska was almost a foreign country to us so we decided a guided tour was the way to go. In this case our tour director, Chris, was a big help. He made all the reservations for our dinners and shows while we were on land and that got us seated when and where we wanted. Plus, the cost of most of our meals was included in our package. That was a nice feature when you consider the cost of meals in the Princess lodges. When Princess ruined a piece of luggage transferring it between lodges Chris was there to take care of the paperwork. He never hesitated to ask if everything was as expected or if there was anything he could do to help us enjoy our trip. He did not follow us when we boarded the Coral Princess so we said goodbye and moved on. We found the Coral to be a very nice vessel. It was not so large that you felt overwhelmed but it was not small either. It never seemed crowded yet you never felt alone. There were many seating areas around the ship that you could go to to read or simply watch the Alaskan sights. All were very comfortable and plush. Getting on and off the ship was really pretty quick at every port. In fact it was probably much easier than it had been on previous cruises on larger vessels. We decided to book the early dinner seating, which worked well for us. However there was one night when we knew that we wanted to eat later. A simple call was all it took and we were able to get a table at the second seating. The food was better than we had experienced on other cruise-lines but it was still cruise food. The Horizon is a great alternative for a quick meal. The food there is almost as good as served in the main dining rooms. A number of people were using the hot tubs and a few people also were in the pools. Being from Florida we bypassed the pools, but the people using them seemed to be enjoying themselves. Plus, the chairs around the pools were very comfortable with seat pads as good as we have at home. We booked a mini-suite in order to have a bit more room in the bathroom and cabin. I did find the bed to be a bit small, a little too short and narrow for me, but that was my only complaint. The balcony on our deck, Dolphin, was not covered but we had great weather the entire trip so the lack of a balcony cover didn't bother us a bit. Internet access is a joke on-board. They tell you not to expect speeds that you would get on shore. We understood that and have dealt with it on a number of other cruises. But the access we had during the entire voyage was pitiful. Add that to the fact that none of our four cellphones, with three different carriers, worked and you end up being pretty isolated. If you know that in advance you can deal with it but we found it to be a bit troublesome. The crew members were friendly, but not overbearing. They were always smiling and eager to help if needed but they never seemed pushy. If you needed them they were there for you. If not they left you alone. No pushing the daily drink like you might find on other cruise lines. I was a bit disappointed in the size of the casino. It was the smallest I've ever seem on a cruise ship. But the strange thing was that the tables were never crowded. Apparently the majority of people who take this particular cruise aren't interested in gambling. So Princess knows their clientele and outfits the ship accordingly. A number of people on board were sick with colds. I don't know if that started on land or on the ship. It hit us for a few days so we didn't get to see too many of the shows. However, the one on the final night, The Bayou I think it was called, was outstanding. I would highly recommend it to anyone who takes this cruise. Overall I liked this ship a lot. It was the right size for us and the crew was great. There is a wildlife expert on board the ship during the entire trip. He gave a number of interesting presentations describing what to expect when you got to the glaciers and gave us a history of how and when the glaciers were formed. Plus a national parks rep comes on board while you are viewing the glaciers. They give you some great commentary while you view the glaciers and are there to answer any questions. This was only our second trip on a Princess ship but it certainly won't be the last. Read Less
Sail Date June 2015
My husband and I cruised for 7 nights from Whittier, Alaska to Vancouver, B.C. (one-way south bound). This was our 6th cruise, all of them week-long cruises, but our first with Princess. We spent two nights pre-cruise at The Hotel Captain ... Read More
My husband and I cruised for 7 nights from Whittier, Alaska to Vancouver, B.C. (one-way south bound). This was our 6th cruise, all of them week-long cruises, but our first with Princess. We spent two nights pre-cruise at The Hotel Captain Cook, which we booked through Princess. We had a great experience in Anchorage, which is a really clean, charming town. We also enjoyed the 2+ hour train ride to Whittier. You can stand on the outside platform between the train cars and soak up the gorgeous scenery. One really nice touch was the cruise line collecting our luggage from our hotel room and then depositing it outside our cabin door on the ship. It made traveling from hotel to train to ship very easy. Boarding the ship was a breeze. Within 5 minutes of stepping off the train from Anchorage, we were stepping onto the ship. Can't beat that! We had about 7 hours until the ship set sail, but not to worry, our cabin was ready and the buffets and bars were open. The weather was so nice and sunny and our luggage made it so quickly that we were in the pool enjoying cocktails by mid-afternoon. The pool area was very nice and clean, and was rarely crowded, except during movies. They show "Movies Under the Stars" here and give out blankets and popcorn in the evenings. Our kids would have loved it, but they did not sail with us this time. Our mini-suite was clean and quiet. It seemed longer and more narrow than other mini-suites I've traveled in, but was nicely appointed, made good use of space, and felt spacious and comfortable for two. Our room steward quietly went about his job and was always courteous, although we didn't interact with him much. We dined in the buffets for breakfast and lunch, but always in the Bordeaux Dining Room for dinner. We never had to wait for open seating, as we discussed with the head waiter our time/table preference and gave him a tip. All the wait staff were professional and friendly, although sometimes meals took awhile. It wasn't an issue, since we drank more wine and cocktails and relaxed; the whole purpose behind the cruise. All of the food was good, although I didn't like a few things I ordered. This was never a problem, I just asked for something else. I will say that the best thing I ate on the cruise was the Glacier Bay pizza special with white sauce, garlic, and four cheeses. Amazing!! The pizza on the ship was better than expected. We also ordered room service in our cabin a few times, and everything was fine. The Coral Princess is not as big a ship as we have sailed in the past, and that is actually how I prefer it. The ship is well maintained, albeit a bit outdated with the décor. The public spaces never felt cramped, and it is easy to find your way around this ship pretty quickly. We swam in the nice outdoor pool and Jacuzzi, worked out at the gym, ran on the running track (Deck 7), went to the Spa, and even played bingo. We never went to any of the shows, as those are not our thing, nor did I really visit the casino. The gym can be pretty crowded in the mornings. We booked two shore excursions through the cruise line. They were both nice, although pricey. You can walk off the boat and book your own tours to save money, which we have done in the past. There are tons of excursion vendors when you stop in all the ports, of course. Alaska is gorgeous and we especially loved seeing the glaciers calve in Glacier Bay. You are at the mercy of the weather in Alaska, and we had both good and bad weather. It poured in Ketchikan! It would have been nice to have some type of cover when waiting in line to re-board the ship, as we stood in the driving rain. Bring your umbrella there! I was curious to see how Princess would do in comparison to other cruise lines. It didn't feel any fancier or more upscale than Royal Caribbean, but it was very nice. There were very few children, which was a bonus for us this trip, but that might have something to do with the destination. I informed Princess about our anniversary before we set sail, and they gave us a nice 8x10 photo frame, a voucher for a free 8x10 photo, and a bottle of wine. Nice touch! Overall, a very positive experience. I would definitely sail with Princess again. Read Less
Sail Date August 2014
Coral Princess Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.5
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Shore Excursion 3.0 4.0
Enrichment 4.0 3.9
Service 4.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

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