2 Amsterdam to Europe - All Viking River Viking Vili Cruise Reviews

Food was superb. Crew was very congenial, helpful, and accommodating.Ports of call were as good as they could have been. Local tour guides were passionate about their work/leadership. On board educational services were excellent. Crew ... Read More
Food was superb. Crew was very congenial, helpful, and accommodating.Ports of call were as good as they could have been. Local tour guides were passionate about their work/leadership. On board educational services were excellent. Crew personnel went out of their way to be hospitable and friendly. Tour director, Marek, was so wonderful we wanted to take him home with us!! The issues with low water were handled superbly. I didn't;t see them as an inconvenience and I feel that Viking was more than fair in refunding 50% of the cruise cost towards a future cruise. More businesses should be so generous!!! We also felt that two weeks was a good length for a vacation. It often takes at least a week just to unwind and get into 'vacation mode.' WOUld have opted for more time in Amsterdam after discovering how much there was to see and do. Have to go back. Read Less
Sail Date September 2018
We selected this cruise because it seemed a great way to end our first trip to Europe. After touring on out own for almost three weeks through Spain, we hopped on the Vili and enjoyed being pampered, educated, and transported in luxury. ... Read More
We selected this cruise because it seemed a great way to end our first trip to Europe. After touring on out own for almost three weeks through Spain, we hopped on the Vili and enjoyed being pampered, educated, and transported in luxury. The facilities and staff were excellent, and the included tours started every day with an overview of the area. The food was wonderful, and the included beer and wine with meals made a beverage package unnecessary. The ONLY complaint we have is the strange way that Viking handles tipping. They claim to pay their people a good wage, yet towards the end of the cruise passengers are given a list of suggested tips. This document even suggests not tipping individuals because then those behind the scene would not get any tips. Well... if they pay a fair wage, operate in a region where tipping is rare, why would people need or expect tips? In Germany, Austria, and The Netherlands where the cruise occurs, people in service oriented jobs do not expect tips. (I have even asked in small pubs and restaurants to confirm and the employees tell me they earn a good living and tips are not part of the equation. On top of this Viking asks for $5/day/person for the cruise director, a position that is essentially management level! Our cruise director did a great job, and should be appropriately paid by Viking instead of working for tips. Again, other than the tipping glitch we had a wonderful cruise and would recommend it highly. Read Less
Sail Date October 2017
Viking Vili Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 4.0 4.6
Entertainment 3.0 4.2
Public Rooms 4.0 4.5
Fitness Recreation 1.0 3.6
Family 1.0 3.6
Shore Excursion 5.0 4.6
Enrichment 4.0 4.5
Service 5.0 4.7
Value For Money 4.0 4.2

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