This review is to voice our concerns about what I believe to be unethical and dishonest tactics of Viking River Cruise sales. We recently booked a Grand European river cruise from Amsterdam to Budapest. This was a last-minute booking. We booked our cruise only a few weeks before the cruise sailing date. The sales agent sold us this trip as listed in the brochure. It wasn’t until right before the ...
Thank you, Taylor47, for taking the time to share your recent Viking experience with the cruising community. We recognize that you are one of the many affected by the itinerary changes...
Food was superb. Crew was very congenial, helpful, and accommodating.Ports of call were as good as they could have been. Local tour guides were passionate about their work/leadership. On board educational services were excellent. Crew personnel went out of their way to be hospitable and friendly. Tour director, Marek, was so wonderful we wanted to take him home with us!! The issues with low water ...
We chose the 14 Night cruise for its length, first of all. And also for the countries it would traverse. We opted for additional time at both ends of the cruise: Amsterdam and Prague, and were very glad we did. We'd never been in either city - or any of the others along the way, for that matter. Each experience was wonderful. The local guides were extremely informative and delightful.
We ...
My husband and I chose Viking for our first European river cruise after having done about 10 Ocean Cruises on various lines (Princess, Royal Caribbean, Celebrity & Oceania). We heard wonderful things and had high expectations. Overall it was a wonderful trip but we felt that there were some things travelers should know about.
Viking is spoken of very highly here in the U.S. where we live. ...
Cruise director Gary was very nice, but a bit sarcastic at times, which I was fine with, but my have put off others. He was an asset, in any event. Nightly entertainment was in need of improvement. Those brought in for special nights were good, but the "lounge players" could have been better. We were on the Villi and then changed to the Meli, because of low water. Both lounges singers were ...
We wanted to experience the Danube and ports by water. The river and ports were beyond belief...charming, historic, packed with great restaurants, shops and very interesting churches, and cathedrals to visit. The crew on board made us feel very special. Everyone did an outstanding job. We especially appreciate all of the tour guides in each port. They are well educated and know everything about ...
We chose Viking for our first cruise, and now we are spoiled. It was a celebration of our 50th Wedding Anniversary. Our Cruise Director, Gary, was most enjoyable. Entertainment on board was enjoyable especially the glass blowing demonstration. The apple strudel demonstration was a gastronomic sensation. The river was impassable at one point which caused all of us to be moved from the Viking ...
It was our 25th wedding anniversary present to each other. We decided on a river cruise and always wanted to do a Viking River Cruise.
With all the was included and nothing for us to do but show up at the airport, Viking was top notch all the way. We NEVER worried about anything as they took care of everything for us.
From the second we arrive, we felt like family from the ...
Viking does a great job of running the vessel and accommodating the needs and interests of is passengers. Pre- and post-cruise hotel stays are booked in very nice upscale properties. Throughout the city stays, cruise, and shore excursions, Viking is there to help.
Not surprisingly, even a company such as Viking cannot ensure that things off the ship will run smoothly. Some shore excursions - ...
From the moment we approached the Vili, the customer service was fantastic. It started as we were personally greeted by the cruise director as we got out of the taxi and didn't stop until we had been escorted to the airport and checked our bags at 4:00 in the morning in Prague for our return home. Food was great and plentiful. Every staff member, from the smiling housekeeper who greeted us ...