2 Amsterdam Viking River Viking Lif Cruise Reviews

Friends highly recommend this exact cruise on Viking. Our disappointment started from the 1st day leaving the hotel, we were bussed from Amsterdam to the ship. We were supposed to board the ship in Amsterdam. We had many, ... Read More
Friends highly recommend this exact cruise on Viking. Our disappointment started from the 1st day leaving the hotel, we were bussed from Amsterdam to the ship. We were supposed to board the ship in Amsterdam. We had many, excursions we were bussed to instead of disembarking from the ship, 2 were over 3 hours. We spent as much time on busses & in hotels as we did on the ship. The environmental issues can’t be changed, but staff seemed as frustrated as guests. Once we swapped ships (repacked,unpack)all seemed fine. The crew was exceptional, until our director announced we’d be spending our last night at hotel(following 3 hr bus ride). The service deteriorated dramatically. It was SO obvious. This was day after a technical stop(resupply), we were told they were out of multiple supplies available throughout the cruise; good champagne & other elite supplies. The service was invisible. Empty glasses, long wait times, personnel visiting amongst themselves etc. I believe they thought their tips were compromised by the disruptions. No one ever expressed “we’re sorry”. Read Less
Sail Date August 2018
We wanted to try a river cruise, having enjoyed a Viking Ocean Cruise last year. We have previously done ocean cruising with Seabourn and Silversea and we are looking for the right cruise line for us. What a disappointing trip this ... Read More
We wanted to try a river cruise, having enjoyed a Viking Ocean Cruise last year. We have previously done ocean cruising with Seabourn and Silversea and we are looking for the right cruise line for us. What a disappointing trip this was. River levels were low, and on the first day we were bused to Slovenia to join a boat- the Embla- , rather than sailing out of Budapest. After a week we had a 3.5 hour bus trip to transfer to the Lif where we made it to Cologne before being advised we could not travel any further and that everyone would be bussed to a hotel at Schippol airport (Amsterdam) the next day. Therefore the cruise ended a day early. Viking are of course not responsible for the low water levels, but it was the management of the issue that left a lot to be desired -we always felt we were being kept in the dark and drip fed information. This extends to having heard NOTHING from Viking since our return - although we know other passengers who complained have been offered 25% discount off a future cruise. Of importance to us was the poor quality of the meals, particularly dinner. Fish was almost always very overcooked, as were the steaks and the overall menu and quality of the food was just so disappointing. Wine choices were ok, we took the silver package so had a better selection of drinks. As others have noted, only a few times did we dock where you could walk into town, and more than once we docked in industrial areas - once next to a giant smelly rubbish skip. Many of the towns where we stopped were small german towns and had little to see. Often you were stuck in the town for hours after the included tour with nothing to do but wait for the bus transfer back to the boat. Staff on the Embla were ok but were much better on the Lif. Our Verandah Suite was very comfortable, with a separate lounge area. Beware that you are often rafted next to other boats so have to keep your curtains closed at all times. We will not do a river cruise again - and after loving our Viking ocean cruise we are now very disillusioned with Viking - so won't be sailing with Viking again. Our search for the right cruise line continues. Read Less
Sail Date August 2018
Viking Lif Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 4.0 4.4
Entertainment 3.0 4.2
Public Rooms 5.0 4.5
Fitness Recreation 1.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 4.4
Enrichment 4.0 4.3
Service 4.0 4.7
Value For Money 3.0 4.1
Rates 4.0 N/A

Find a Viking Lif Cruise

Easily compare prices from multiple sites with one click