1 Helpful Vote
Sail Date: May 2019
Got a cabin cancellation three weeks out, seemed like a good deal. Cabin 119 with just a small window was fine. Viking did an outstanding job, everything exceeded my expectations, this was our first river cruise and our first visit to ... Read More
Got a cabin cancellation three weeks out, seemed like a good deal. Cabin 119 with just a small window was fine. Viking did an outstanding job, everything exceeded my expectations, this was our first river cruise and our first visit to central Europe. Candi, the cruise director was extremely organized, loved the QuietVOX RF receiver/headphone system. We only did included excursions which we enjoyed., they were well run, we had enough time in each port. Buses were extremely well run when used. Ship looks like new, food was excellent, service was excellent. The only thing I can think of for Viking to improve is to lower the price! We loved small German towns, we found Basel to be very expensive, restaurants in city seem to be about twice what we are used to in rural Virginia. God willing we'll be going on more Viking cruises. Misc: for the first time we did laundry every night on the ship, rapid dry clothes dry in less than 4 hours, cotton underwear, socks and shirts take 20 hours. We used the heated bathroom floor to finish dry the socks and underwear. There was a clothes line in the shower. Loads of hot water, loads of water pressure from shower head. Read Less
Sail Date: November 2018
First Viking cruise. Low water meant a move Wed from Hiln to Kara with a local ship cruise down that part of the Rhine we could not sail on. We missed little although there were issues with locks in Amsterdam diverting ship from there to ... Read More
First Viking cruise. Low water meant a move Wed from Hiln to Kara with a local ship cruise down that part of the Rhine we could not sail on. We missed little although there were issues with locks in Amsterdam diverting ship from there to Rotterdam and not being told, the low river water and the ship swap and some foggy weather. Oh and a French police strike in Colmar. But through it all our cruise director Candi kept it all moving - kudos to the crews for effortlessly handling everything. Both ships had great crews - we loved the team on the Hiln though - and despite a review to the contrary - we liked them better than the crew on the Kara - but both were good. Ships very clean but sometimes musty smelling. We really disliked the cattle call meal times where everyone is called to eat at 7 and it's like a game of musical chairs. Ugh. Food was ok - a B. The chef on Kara was better over all. Tour guides are simply amazing - wow - real quality. That made things so worthwhile. Bottom line would we cruise Viking again? If there are going to ports we want to see yes. But not one of those folks that pick a different Viking Cruise every year as some do. They are not that good. Viking could learn dining from Holland with their Any Time plan, the quality of their food and the way they serve buffets. And Holland crews are simply amazing. Read Less
2 Helpful Votes
Sail Date: October 2018
This was my second Viking Cruise. I chose Viking again because the first cruise was so great. But in the three years between the cruises, Viking services deteriorated to the extent that I will never take a Viking cruise again. While the ... Read More
This was my second Viking Cruise. I chose Viking again because the first cruise was so great. But in the three years between the cruises, Viking services deteriorated to the extent that I will never take a Viking cruise again. While the staff was friendly and nice, the service and food were mediocre. I never met my room steward. I could have handled the fact that the Rhine River was so low we had to leave our ship mid-cruise and board another ship (can't control weather) but we weren't even offered a travel voucher for our trouble. Every other person on every other line that I met who traveled when the Rhine conditions were not great received a travel voucher for future travel even if they weren't inconvenienced as we were. We were compensated with some free wine one night. Whoopee! The first time I traveled with Viking, the wine was free all the time! And I don't limit my critique to the cruise. Every time I contacted Viking ahead of time for more information or advice, I was given the same response, which was "I don't know." My theory is that Viking has chosen money over service. I would chose the opposite. Additionally, my husband couldn't travel with me and we had to use our travel insurance for reimbursement for his part of the trip. I got back less than the cost of the travel insurance, Very different from when my friend sought reimbursement for their Viking River Cruise and got the whole thing back - but that was four years ago. Viking has changed. They aren't worth it any longer. Try another cruise line. If Viking continues in this vein, they won't be around much longer anyway! Read Less
Sail Date: September 2018
I choose it as a first timer to Europe. To have home base and cover several countries was wonderful. The quality of the excursions exceeded our expectations. It was a terrific combination of R and R, fun and education. The staff on the ... Read More
I choose it as a first timer to Europe. To have home base and cover several countries was wonderful. The quality of the excursions exceeded our expectations. It was a terrific combination of R and R, fun and education. The staff on the cruise was outstanding. They new all of our names within a day and our favorite beverage. It was fun to see our favorites each day. We liked that it was all inclusive and paid for prior to the cruise. We didn't have to deal with charges, extras, etc. We were concerned we might be the youngest demographic on the boat but were surprised by the mix. A few younger, many older but all pretty mobile and active. The services did a nice job dividing us into groups for the daily excursions. We felt like we were with the most active group which was important to us. We look forward to our next river boat cruise. Read Less
Sail Date: September 2018
This was our second Viking River Cruise. In October 2017, we went on our first Viking River Cruise on the Danube River. The Rhine River cruise was as just as enjoyable as our first one. We started our cruise in Basel , Switzerland and ... Read More
This was our second Viking River Cruise. In October 2017, we went on our first Viking River Cruise on the Danube River. The Rhine River cruise was as just as enjoyable as our first one. We started our cruise in Basel , Switzerland and finished in Amsterdam, Netherlands. The tours were wonderful and the food, service, and accommodations on Viking Hlin. We were scheduled to cruise on Viking Kara, but switched to Viking Hlin because the water level on the Rhine River was low because of the summer draught in Western Europe. We were very pleased with the way Viking runs their river cruise and enjoyed every minute of it. The food and accommodations on Viking Hlin were wonderful. The entertainment on the ship was excellent and the staff were very friendly and helpful. Despite the low water levels, we were able to do our entire cruise itinerary and visit all the stops that were on the original river cruise schedule. Our only complaint was that it ended far too quickly. Read Less
Sail Date: September 2018
Everything about this cruise was awesome! Beautiful and clean ship, wonderful staff, delicious food and interesting fun excursions. Viking saw that ever detail was handled with perfection. On the excursions Viking chose friendly and ... Read More
Everything about this cruise was awesome! Beautiful and clean ship, wonderful staff, delicious food and interesting fun excursions. Viking saw that ever detail was handled with perfection. On the excursions Viking chose friendly and very knowledgeable excursion guides. Each one lives in the area and were a wealth of knowledge and information about the area and the sites we were touring. They interacted with the group and answered questions. Group sizes were kept at smaller numbers for a more personal tour experience. Dining was amazing! They prepared wonderful buffets and off the menu selections. The waitstaff were so friendly and accommodating, as was everyone who worked on the ship. Our program director George was so helpful and a great fellow. He certainly worked hard to make the trip great for us. What a great personality he has. I wondered if he ever took any time to rest. He made it a point to interact with each guest. This was the best vacation ever! Read Less
Sail Date: July 2018
We were on the Tobin James cruse. Some friends had been prior on Viking river cruise and raves about it. We loved every aspect of this adventure. The staff was the best, very helpful and informative. The shore excursions were on time ... Read More
We were on the Tobin James cruse. Some friends had been prior on Viking river cruise and raves about it. We loved every aspect of this adventure. The staff was the best, very helpful and informative. The shore excursions were on time and informative. Viking does it right as most of the excursions are all run by their employees and you can tell they love their jobs. The food was exceptional prepared the way you liked it and plenty of it. The ship was really quiet as when you were under power you never heard it. When they docked you never felt the banging and jarring as you feel on other ships. They are amazing shipmates. During the sail days the cruse director was very informative as what we were passing by, mostly castles and talking about the history of them. Also talked about the towns we passed. She was great with keeping us informed without being annoying. I’m summary it was the best cruse, love the small format of ship, never really felt like we were being hearded like cows as you do on the monster ships . Read Less
Sail Date: July 2018
We've always wanted to see the areas included in the Rhine River Cruise. We were not disappointed because everything was beautiful. We were fortunate that the weather cooperated all week and were able to spend one lovely afternoon ... Read More
We've always wanted to see the areas included in the Rhine River Cruise. We were not disappointed because everything was beautiful. We were fortunate that the weather cooperated all week and were able to spend one lovely afternoon up on the deck as the ship slowly passed by many, many hillside castles. The food was delicious and the staff were fun & friendly. Unfortunately my husband was having some health issues prior to this vacation and Viking provided exceptional accommodations for anyone with "special needs." We never missed out on anything that the other tours saw but we were able to walk around at a slower pace, take ramps & elevators when others used stairs, and even had mini-vans transport us to bus locations when others had to walk there. We were certainly impressed and would highly recommend Viking cruises (we've done their river & ocean itineraries and absolutely loved all of them). Read Less
Sail Date: July 2018
After cruising the Seine two years ago, we decided to make the Rhine our next cruise. Viking never disappoints. From the moment you step off your flight ( with Viking having great airline prices too) from the time you leave, every staff ... Read More
After cruising the Seine two years ago, we decided to make the Rhine our next cruise. Viking never disappoints. From the moment you step off your flight ( with Viking having great airline prices too) from the time you leave, every staff member makes you feel at home. We loved every port and excursion. We added a dinner in Rudesheim excursion and it was just what we wanted to be a part of. It was a fun night in a small German town with lots of music, authentic food and drink. I was not in my best walking form so the day I chose not to leave the ship was still enjoyable. The staff made sure I was comfortable, and well fed as well. We extended our stay in Lucerne. If you can, take the Pearls of Switzerland excursion. It was a day packed with fun and adventure ending with a wonderful fondue dinner. We are looking at the Danube next as well as taking a Viking ocean cruise We will not look at other riverboats as Viking has it all for us. Read Less
1 Helpful Vote
Sail Date: June 2018
My sister and I chose this cruise because we wanted to go down the Rhine. We were in Amsterdam for two days before and Lucerne for two days after. As always the ship and cabin were immaculate. Dining was fantastic-always great food. We ... Read More
My sister and I chose this cruise because we wanted to go down the Rhine. We were in Amsterdam for two days before and Lucerne for two days after. As always the ship and cabin were immaculate. Dining was fantastic-always great food. We had a wonderful program director and had a lot of fun on our excursions. We have previously cruised on the Danube and wanted to do something a little different. We definitely would do a river cruise again. So relaxing-you can be busy if you want or not. I especially appreciate that the tour guides for the excursions are locals and they really give personal information. We enjoy learning about history that we might not have previously known. In Amsterdam we were able to go to the Anne Frank House which was a very humbling experience. We liked being able to have time to explore the city. In Lucerne we had a wonderful time being able to walk around the city as well as the use of all public transportation. Read Less
2 Helpful Votes
Sail Date: June 2018
My parents went on this cruise several years ago and loved it. My Mom developed ALS after the cruise. This was their last big trip and she always talked about how much she loved it. Now, I know why! Such a lovely trip. Everyone was ... Read More
My parents went on this cruise several years ago and loved it. My Mom developed ALS after the cruise. This was their last big trip and she always talked about how much she loved it. Now, I know why! Such a lovely trip. Everyone was fabulous! We loved the excursions. The guides were very knowledgeable and delightful. The cabin was just the right size for us. The food was delicious! We especially enjoyed dining on the outside deck. The entertainment was great and lots of fun. Every need was anticipated. When we did ask our maid for something, she was quick about getting the requested item. With so many choices for Viking cruise locations, we are already discussing another one. We have told all of our friends and family members about our wonderful trip and the great experience that we had with Viking Cruises! We can't wait to go again! Read Less
Sail Date: June 2018
We went with 2 other couples. One couple had traveled on a Viking River Cruise before and said what a great time they had on the cruise. My wife and I have told many of our friends and family that they need to travel on Viking. The ... Read More
We went with 2 other couples. One couple had traveled on a Viking River Cruise before and said what a great time they had on the cruise. My wife and I have told many of our friends and family that they need to travel on Viking. The food was varied from day to day if you wanted to experience local foods. The wait staff and service people were friendly and daily went out of their way to make sure everything was perfect. The shore excursions were all top notch, my wife was unable to participate in all of them because of her being on a cane. The few that we did together were at a pace and comfort level that she could handle. The rooms were comfortable and cleaned twice a day with the next days itinerary on our bed. We always had time to look it over to determine what we wanted to do the next day. The most important part was the staff all spoke English, so if you didn’t know German, French,Polish it didn’t matter. Read Less
2 Helpful Votes
Sail Date: June 2018
We are 'sold' on Viking. This was our second river cruise and we have also taken one ocean cruise with them. The service from the crew is outstanding and they go an extra mile for their passengers. The ship is light, airy ... Read More
We are 'sold' on Viking. This was our second river cruise and we have also taken one ocean cruise with them. The service from the crew is outstanding and they go an extra mile for their passengers. The ship is light, airy and always being cleaned. You will find that 80% of passengers are American, some from New Zealand and Australia and probably about 10% from Britain. Previously we have found the age group to be 60's and over but this time there were definitely more under 40's and several teenagers. Everyone talks to everyone else and I think it would be fine to travel as a single person as you would not feel lonely or left out. There is not a huge amount of entertainment and mostly provided by the resident pianist or local groups brought on board for the evening. Clothing in the evening is supposed to be smart casual. However, I saw people in shorts and teenagers in 'cut offs', so as long as you look clean and tidy, I think you can get away with anything. Certainly don't bother with a jacket and tie for men or anything sparkly for women. People say that Viking are expensive. I don't agree - once on board you don't pay for anything else and there are many extras. For example, we all sat on deck whilst cruising the middle Rhine and it was a tad chilly. Soon, blankets were brought round for us and 20 minutes later, hot chocolate with amaretto. We travelled from Amsterdam to Basel and then added two nights in Lucerne. Beware that Switzerland is extremely expensive. We paid about £17 for an ordinary pizza and coffee comes in at about £4 a cup. The hotel in Lucerne was expensive too - it cost us £400 each for two nights with breakfast - but now I realise why. The Continental Park is well placed in the centre of the town and right near the train station - go on any escalator down to the station and you will find 2 supermarkets and many other shops. The staff were very helpful but I'm not sure I like their idea of 'cool lighting' in the bedrooms. This was a very bright red fluorescent strip along the wall behind the bed and a very bright blue strip opposite. There was an almost spotlight effect over the bed if required and two very dull bedside lights. As we were there in June, the evenings were light so we managed with just the bedside lights. Of the trips that Viking offer - if you can ride a bike, then take the cycling round Kinderdijk and also the e-bike through the Black Forest. The e-bike was the highlight of our cruise. The weather was perfect - we started along the Rhine, then went inland through farmlands of apple trees, asparagus etc. There was an included coffee stop with huge slices of cake and other treats at the farm shop (after about an hour), then on through lovely villages for the lunch break (an included cooked meal), then along a valley in the Black Forest to reach a farm high in the hills (no trouble getting up there on an e-bike - and we are 'occasional' cyclists over 60) where we sampled various cheeses. A bus collected us and drove us back to the boat as we had completed our cycle of about 25 miles. It may seem expensive but really, it was wonderful. Read Less
1 Helpful Vote
Sail Date: May 2018
Wanted to do a Rhine River cruise, so we joined friends who had already booked this cruise. We were impressed with Viking's treatment of their customers from the time of our arrival to our extended trip to Lucerne, Switzerland. ... Read More
Wanted to do a Rhine River cruise, so we joined friends who had already booked this cruise. We were impressed with Viking's treatment of their customers from the time of our arrival to our extended trip to Lucerne, Switzerland. They really know how to take care of their people. Our program director, Daniella, was totally awesome. She was a very caring person who was never in a hurry when you wanted to talk to her. Cruising the middle Rhine and seeing all the castles, quaint towns and churches, as well as all the terraced vineyards lining the hillsides was like being in a fantasy land - totally lovely and breathtaking. The shore excursions were all wonderful experiences. We loved visiting Cologne's Cathedral - just wish we had a little more time there. Marksburg castle was quite an experience. Heidelberg was another favorite. We were delighted to be in Strasbourg to see the cathedral and the quaint storefronts. Colmar was also a very quaint place to visit. We went into the Unterlinden museum to view all the beautiful religious art, and that was very impressive. The Black Forest was a beautiful ride! We loved Switzerland and did the Pearls of Switzerland all day tour. Beautiful! Our favorites were visiting the monastery in Einsiedeln, as well as the dairy farm, and the milk processing plant. Read Less
5 Helpful Votes
Sail Date: May 2018
Our first Viking cruise - starting in Amsterdam, traveling down the Dutch canals and then onto the Rhine River ending in Basel Switzerland. We chose Veranda B suite on 3rd level and found views superior to lower levels. We are foodies and ... Read More
Our first Viking cruise - starting in Amsterdam, traveling down the Dutch canals and then onto the Rhine River ending in Basel Switzerland. We chose Veranda B suite on 3rd level and found views superior to lower levels. We are foodies and found meals and included wine and beer to be outstanding and varied over our 7 day cruise. Service excellent. Most of the tours were well organized and insightful. We especially liked the Marksburg Castel. Also recommend the Bruhl Palace as an added option. We chose to spend 2 days in in Amsterdam that included a trip to Kuekenhof tulip gardens and dinners at two excellent seafood restaurants. We also stayed a day and a half in Basel. Our hotel offered free tram and bus passes and 1/2 off museum tickets around the city. Suggest seeing the Kunst museum, cathedral overlooking Rhine River, and the Rathaus, among others. Basel was very easy to get around for newbies and offers a great original medieval city dating to preRoman times. Hotels are very reasonable in Basel but food is expensive. Seemed to be similar prices whether modest cafe or well known restaurant. We are looking forward to trying another cruise in the future. Read Less
Sail Date: April 2018
My husband and I sailed on the Viking Hlin - Rhine Getaway. What a Fabulous time we had! We extended our trip pre cruise 2 days in Amsterdam, and 2 days post cruise in Lucerne, Switzerland. Viking met us at the airport in Amsterdam, ... Read More
My husband and I sailed on the Viking Hlin - Rhine Getaway. What a Fabulous time we had! We extended our trip pre cruise 2 days in Amsterdam, and 2 days post cruise in Lucerne, Switzerland. Viking met us at the airport in Amsterdam, transferred to our hotel in Amsterdam. Our hotel was in a great location - city center- very easy to walk to many sights, we also did the Hop on - Hop off bus and canal boat. We went in April, hoping to see the Tulips in bloom, and they were just starting to bloom-- so beautiful, Keukenhof is a must see- absolutely stunning! Embarkation was very simple, walked on ship and checked in, like checking in at a hotel! We had a balcony cabin on the ship, well worth it! The ship was beautiful, service was fantastic, Dining was wonderful, many options, and very tasty! There was some kind of entertainment every night, from the piano player, to Glass blowing, to local groups that boarded for the evening, we always had a fun evening! Shore excursions were very nice, we did the included ones and saw so much every day. We also would walk around in the different ports and explore on our own. We were very lucky to have beautiful weather, 70's and 80's!!!! Our 2 days post cruise in Lucerne, Switzerland was Amazing, highly recommend. We did an optional all day tour there, "Pearls of Switzerland" it was fantastic. We flew home from Zurich, Switzerland. We paid the $50.00 pp extra to select our flights, well worth it. In summary, Viking was Fabulous, 1st class all of the way, I highly recommend them. Would love to do another River cruise or a Viking Ocean cruise! Read Less
Sail Date: April 2018
This was our first cruise experience with Viking, and my daughter and I could not have been happier! The ship, accommodations, staff, excursions, EVERYTHING was first class. Our embarkation and disembarkation were flawless.The ship was ... Read More
This was our first cruise experience with Viking, and my daughter and I could not have been happier! The ship, accommodations, staff, excursions, EVERYTHING was first class. Our embarkation and disembarkation were flawless.The ship was beautiful the staff were so accommodating, and available for any thing we asked. The ports that we visited and the excursions were absolutely perfect. Going through the locks was so amazing! That was one of the highlights actually! We met some wonderful people, that we now call our friends. The food and the dining staff were AMAZING! What more can I say? This trip exceeded our expectations, and we are now booked on 2 trips this year with Viking. We cannot wait to go again!! We will highly recommend Viking to all of our friends and family, and have raved about this trip since we returned in 2018. We will now travel with Viking every opportunity that we have. Read Less
1 Helpful Vote
Sail Date: November 2017
This was a great value for the money, it is s beautiful ship, nicely decorated and plenty of nice areas to gather. We especially like having an excursion in every port and not getting a big bill at the end of the trip!! All of the ... Read More
This was a great value for the money, it is s beautiful ship, nicely decorated and plenty of nice areas to gather. We especially like having an excursion in every port and not getting a big bill at the end of the trip!! All of the excursions were well organized and very informative. the guides were very knowledgeable to the area we were visiting. The staff was amazing, very friendly and helpful. The food was excellent, plentiful with a great menu with many selections. We loved the wine served with each lunch and dinner as we might want. At night we enjoyed the music and dancing in the lounge. We made many great friends and helped to celebrate a 50th year anniversary. The on ship entertainment was very nice and informative to our locations. I had so much fun with the other guests and all the activities. We would definitely sail with Viking again! Read Less
1 Helpful Vote
Sail Date: October 2017
One of the best cruise i have had the opportunity ti enjoy all the way it from the cruise staff, cruise tours, cruise cabin, entertainment, and every else!. In addition the tours were fantastic and the tour guide were have a lots of ... Read More
One of the best cruise i have had the opportunity ti enjoy all the way it from the cruise staff, cruise tours, cruise cabin, entertainment, and every else!. In addition the tours were fantastic and the tour guide were have a lots of knowledge and expertise on their areas and the history of their countries. From the moment I stepped onboard the Hlin, the Viking River Cruise staff made it their mission to ensure my vacation was enjoyable in every way. The ship ran so smoothly you never new you were going any where. It was large enough to be very comfort able. The rooms were small but efficient . Very comfortable bed and bath room was big quite large. We didn't go to stay in our room. The port excursions were educational, enjoyable, and well-run. Onboard entertainment was wonderful; we sang and danced with our fellow passengers and had a great time every night. Disembarkation was well organized, and the staff cheerfully saw to our last minute needs. Read Less
Sail Date: September 2017
There were a lot of great reviews about Viking River cruises and the price was right! The whole staff were very friendly and courteous. I loved that one free excursion was included in the price of the cruise! The logistics had an easy flow ... Read More
There were a lot of great reviews about Viking River cruises and the price was right! The whole staff were very friendly and courteous. I loved that one free excursion was included in the price of the cruise! The logistics had an easy flow to them and not stressful at all. It was very well organized. There were also talks included in the afternoons that were very educational. The food was good and especially the special menu the chef made just for our family was a very pleasant surprise! The rooms were clean and comfortable, I especially love the heated floors in the bathroom! I just wish that we had one full day just on board the ship so to just relax and admire the views. Overall, I had a very pleasant and wonderful first time experience with Viking River Cruises and I will definitely travel the rivers with them again!!! Read Less
Sail Date: September 2017
The total experience is wonderful. From the very start when we were on the dock, Viking saw to our every need. The food is excellent. The atmosphere on board the ship is relaxed. The dinning is relax and free form. The tours offered on the ... Read More
The total experience is wonderful. From the very start when we were on the dock, Viking saw to our every need. The food is excellent. The atmosphere on board the ship is relaxed. The dinning is relax and free form. The tours offered on the ship were first class. I have take other tours in Europe and have had guides with PhD conduct tours. The guides that Viking provided were just as skilled as any I have had before. My children played the board game Trival pursuit, the version on the Hlin is from England, is a little hard to follow. I think you should get an American version of the game. Armin Hermann is very warm and engaging. He sat and talked with me several times. My adult children were on the trip with me and my wife. I was concerned that they might be bored, but they had a great time also. Read Less
1 Helpful Vote
Sail Date: September 2017
From the moment I stepped onboard the Hlin, the Viking River Cruise staff made it their mission to ensure my vacation was enjoyable in every way. I spent three days in Amsterdam before my cruise and highly recommend the additional days to ... Read More
From the moment I stepped onboard the Hlin, the Viking River Cruise staff made it their mission to ensure my vacation was enjoyable in every way. I spent three days in Amsterdam before my cruise and highly recommend the additional days to anyone taking the Rhine River cruise. After my final morning touring the city, embarkation was made easy by the Viking staff, and my bags were promptly delivered to my cabin. The food was excellent ever day, every meal, and the wait staff was always pleasant and accommodating. Local cuisine, fresh ingredients, and delicious meals were enjoyed by all. My cabin was neatly appointed and the steward kept it tidy and clean. The port excursions were educational, enjoyable, and well-run. Onboard entertainment was wonderful; we sang and danced with our fellow passengers and had a great time every night. Disembarkation was well organized, and the staff cheerfully saw to our last minute needs. My travel partner's trip home to Florida was interrupted by hurricane Irma, but Viking Travel took care of his every need and even upgraded him to a first class flight after his delay. I highly recommend Viking River Cruise, and would gladly take this trip (or any other Viking cruise) again. Read Less
3 Helpful Votes
Sail Date: August 2017
We have seen VIking Cruises advertised for years and have had it as a goal since our last European vacation 5 years ago. Although it seemed like such an expensive extravagance, since cruising we realize what an exceptional value it is. ... Read More
We have seen VIking Cruises advertised for years and have had it as a goal since our last European vacation 5 years ago. Although it seemed like such an expensive extravagance, since cruising we realize what an exceptional value it is. We were offered free airfare and that convinced us to do it. And we are so happy we did! We went to Amsterdam on our own 2 days ahead of the cruise. It was tempting to let Viking handle it, but I'm glad we did it on our own, because it was much more inexpensive that way. Finding our way to our hotel from the airport was very simple and inexpensive by taking the train. We did have to pay a $100 pp diversion fee, but still felt we made the best choice. Our first day on the boat we were able to join in the walking tour of Amsterdam. From the moment we dropped our luggage near the port, we were treated like royalty. I can't say enough about the service! And we felt special because they took the trouble to remember our names and greet us whenever they saw us. I have to recognize Krista, Alex, Ivan, Jimmie, Rudy and Arias, Exceptional service! The rooms were comfortable. We chose a lower deck room because we didn't feel it was important to have a balcony and we really didn't miss it. They have done everything to make the small space as comfortable as possible. There was plenty of storage space. The food was fabulous with plenty of choices since there is an "always available" menu with a few choices. We only went to it once, choosing the steak which was very good. The included wines were good, but did not vary the entire week. They offered a Sauvignon Blanc and a Malbec. I don't know if there was more than one beer on offer or not, but when we did have it, it was the same. I don't remember the nameof it. We did not choose the silver package because we don't drink liquor, but most of the people we hung out with did, and they seemed to think it was worth it. The drink prices are reasonable. You have the option to add the silver package up to the second day of the cruise. We chose the dining room for every meal. There was much more on offer and we could still eat light if we chose to. Candi, our cruise director did a wonderful job and was always informative, patient and and jovial. We did not do any of the optional excursions. We felt the included excursions and then exploring on our own the rest of the time was a perfect mix. We enjoyed all of the included excursions. There was a singer, pianist most nights. Although it was clear English wasn't Gigi's first language, he did a good job and the crowd joined in with him and enjoyed his entertainment. There was another pair playing classical one night, but it wasn't our thing, so we went to the top deck, since we were going rough the locks that evening ( that in itself is an event worth seeing. We went through many locks but most of them were while we were sleeping.). Another afternoon, there was a speaker, but we missed it because we went in to explore the town. We would love to take another Viking Cruise. We couldn't give t a better recommendation! Read Less
1 Helpful Vote
Sail Date: July 2017
This was a family/friends group of 25 multi-generational and widely diverse persons traveling together (ages 18-82). We choose the Rhine Getaway Amsterdam/Basel for our 1 week journey with post-Lake Lucerne. With such a wide range of ... Read More
This was a family/friends group of 25 multi-generational and widely diverse persons traveling together (ages 18-82). We choose the Rhine Getaway Amsterdam/Basel for our 1 week journey with post-Lake Lucerne. With such a wide range of ages, as well as backgrounds, I wasn't sure it would appeal or be equally enjoyed by all - HOWEVER, each and everyone of us were beyond thrilled with the entire vacation. It Exceeded all of our expectations. From the second we all were met at the airport by our Viking Host, to the minute we stepped off, every detail was handled. The staff and crew went above and beyond to make our entire trip exceptional for the whole group! Ship is very bright airy and open with views from every space. Cabins very clean, updated, and provided tons of storage. Our cabin steward was never seen, but our cabins were always impeccably cleaned and I never came back to an unmade room. If you laid out laundry/or pressing, it was done and returned within the hour. I can not say enough about the quality of service. My group met in the lounge for a bon voyage cocktail once on board - the bartender asked each of us our name & from that point forward remembered us, as well as our drink of preference! The Lounge was a favorite hangout. The entertainment pianist was fantastic appealing to all ages and played to her audience - we looked forward to every night to "unwind" from our busy day - with some nights "wound-up" for a fun filled night of singing and dancing. They also had several other entertainment performers/talks which were excellent. The food was great, never disappointing, however, it would have been nice to maybe have a late night snack or food available in the lounge or terrace restaurant late evenings. The upside to that is they do allow you to bring on food/drink from ports, so many nights we sampled our purchases in from the village we toured each day. The 24/7 coffee bar was awesome and not really that far of a walk from anyone's cabin. The coffee/espresso selection amazing and the cookies every afternoon/evening the best! The program director was a wealth of info and always available as well as the officers of the ship. The Captain was always available to answer maritime history, or navigational questions as we floated down the Rhine. Especially while moving thru the locks, which was very interesting. There were a few glitches like the ship needed to move during one port stop for generator installation while we were on our included tour, but the crew made sure it was the least disruptive as possible. Made for a long walk from the city center - but honestly, not really a huge issue. They at least saw that maintenance was handled to not cause us to deviate from our itinerary or miss any port time. One last note, as most, the initial reaction for the group was this trip would be an expensive vacation. HOWEVER, by the end, we all felt like it was a total value & exceptional price for everything included and the level of service that we each received. HIGHLY RECOMMEND!!! Read Less
Viking Hlin Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 1.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 4.0 N/A

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