5 Helpful Votes
Sail Date: November 2016
Uniworld surpassed our expectations in luxury, the helpfulness and the knowledge of the crew, the informational talks, and the creative and inspirational tours that covered a range from intellectual to physical exercise. Since I have food ... Read More
Uniworld surpassed our expectations in luxury, the helpfulness and the knowledge of the crew, the informational talks, and the creative and inspirational tours that covered a range from intellectual to physical exercise. Since I have food allergies, I was particularly concerned about how difficult it would be to eat food I wasn't allergic to. I was given my own individual food management person who was there every breakfast and lunch to tell me what I could and couldn't eat and also to show me the evening's menu and to suggest options for me. They were so wonderful with me that I could relax and forget about being allergic to foods, as they were always watching out for me. In addition, I had a horrible cold and went to the emergency room of a hospital in Germany because I was afraid it had turned into pneumonia. One of the top crew members insisted on going with me to translate for me. You can not imagine how important that was, and I am sure most river cruises wouldn't do that for their passengers. The excursions had excellent, knowledgeable guides, and the cruise tour manager went above and beyond describing what we were seeing along the river, recommending restaurants and places to visit, and helping all of us anyway he could. The Maria Theresa was elegant, luxurious, and I especially liked the heated towel racks and heated bathroom floors in our room. Another favorite of mine was afternoon tea. This is the best cruise line you'll ever find. Read Less
3 Helpful Votes
Sail Date: November 2016
This was my first rivercruise which I enjoyed very much the service was impeccable the staff very polite and well trained and so professional. A rivercruise is a very relaxing cruise I enjoyed the scenic view all through the cruise ... Read More
This was my first rivercruise which I enjoyed very much the service was impeccable the staff very polite and well trained and so professional. A rivercruise is a very relaxing cruise I enjoyed the scenic view all through the cruise beautiful scenery and the locks were wonderful my whole trip was fantastic I strongly recommend this to people 50 and over not for family. I will go back and do another one with a different country and itin. The food was amazing also the intertainment was fantastic. Everything is looked after in details and the itin was wonderful all the walking tours Tours excursions was wonderful and well planned the guides were very informative and was very well knowledge about their city they live in. The Coaches were also wonderful as there were some small town that we need to take coaches the drivers was nice and friendly and the coaches was very clean. Read Less
1 Helpful Vote
Sail Date: November 2016
From the moment we boarded to the time we embarked we all felt like royalty. The ship was amazing, the décor beautiful and the rooms excellent. We were on the second level with a balcony window. The staff on board were there to ... Read More
From the moment we boarded to the time we embarked we all felt like royalty. The ship was amazing, the décor beautiful and the rooms excellent. We were on the second level with a balcony window. The staff on board were there to attend to your every need. From Melinda our lady attending to our room, to the chefs catering in the kitchen. The staff working in the dinning area were very friendly, everyone called them by their first names, they couldn't do enough to serve you. We cannot praise these people enough, they were outstanding, a credit to the company. The meals were wonderful, from buffet breakfast and lunches to the set dinners. Entertainment was also available in the evenings. The Captain, Tom, and his crew were always there to welcome you back on board when we had been out for outings. The places we visited were amazing for this first time river traveller, The guides that went on the outings with us were very knowledgeable. I would highly recommend this company to anyone thinking of a river cruise. I would certainly go on another trip in future. Read Less
3 Helpful Votes
Sail Date: October 2016
Chose a 15 day cruise to see all possible sights and have a relaxed vacation. Was surprised at the very personal service calling us by our names and attending to every small personal request. The food was comparable to the best of ocean ... Read More
Chose a 15 day cruise to see all possible sights and have a relaxed vacation. Was surprised at the very personal service calling us by our names and attending to every small personal request. The food was comparable to the best of ocean cruise lines and with out the hundreds of people on board it's easy to bond with new friends. The BMW factory special tour was amazing and the opportunity ashore to se magnificent buildings and rediscover European history exceeded my expectations. For wine lovers... each day we were introduced to local German and Austrian wines .. all were excellent and the locations onboard either at the attractive bar or in other smaller lounges allowed for relaxation. The selection of media movies was a plus and the free fast WiFi was perfect. We highly recommend SS Maria Theresa one of the newest luxury cruise boats afloat and each day the culinary experience was exceptional. Read Less
7 Helpful Votes
Sail Date: April 2016
As we approached our 50th anniversary, we decided to make good on a promise to ourselves to take a river cruise in Europe. Upon recommendation of our travel agent, we chose Uniworld's Maria Theresa, European Jewels, embarking in ... Read More
As we approached our 50th anniversary, we decided to make good on a promise to ourselves to take a river cruise in Europe. Upon recommendation of our travel agent, we chose Uniworld's Maria Theresa, European Jewels, embarking in Amsterdam and concluding the trip in Budapest. We chose to arrive in Amsterdam two days early to view museums and tulip fields, then, joined our ship around noon on a Sunday to 'settle in.' The process was as 'smooth as silk' with no delays with warm welcome at the reception desk and an orientation to our stateroom by a charming staff person (Lucas). We enjoyed a sumptuous lunch and went up to the deck for the 4:00 pm departure. As it was quite chilly (this was mid-April), we were provided warm blankets--and champagne--as we watched the scenes go by on the Amstel-Rhine canal. The next 14 days were a wonderful experience in every way. Uniworld's assertion that the cruise is 'all inclusive' is no exaggeration. Food, drinks, shore excursions, service--exceptional in every way. Every staff person went out off their way to accommodate every request. Every stop provided a selection of two or three tours to choose, and local guides provided excellent info about their towns and regions. We enjoyed each day's activities, capped off with a delicious dinner accompanied by regional wines, and music and dancing in the lounge. I want to emphasize the personalized attention that each passenger is afforded--as this is what we appreciated most. It is obvious that Uniworld values each guest and puts its highest priority on providing an outstanding experience. And, indeed, it was! Read Less
9 Helpful Votes
Sail Date: April 2016
We are experienced ocean cruisers so we tried not to compare river to ocean cruise as we had sailed on the now defunct Peter Deilmann river cruise over 10 years ago and anything would have been better than that experience. Suffice it to ... Read More
We are experienced ocean cruisers so we tried not to compare river to ocean cruise as we had sailed on the now defunct Peter Deilmann river cruise over 10 years ago and anything would have been better than that experience. Suffice it to say, Uniworld provides a superior experience from the standpoint of service on board. All personnel were committed to providing the best customer service albeit some a little surly such as the front desk purser. The staff are mostly Eastern European so language is a problem sometimes. The ship is beautiful if you like this kind of decor. It is kept immaculate. Dining room food and service were excellent with a great effort to provide personal attention to allergies (gluten). The chef and dining room manage would consult with me on each menu item and buffet offering. Very nice! We were in a suite #409 which was well furnished and kept perfectly clean by housekeeping. The butler was attentive but not overbearing. The only complaint I have about the suites is that there is no comfortable place to sit and read except in bed. And the pop out "balcony" is a waste of space since most dockings were alongside another ship and it is not a real balcony. Better to use the space to provide a nice comfortable chair. The bed was extremely comfortable and there was plenty of storage and closet space. The bathroom was very nice with two sinks and a large shower. Tours which are included in the fare were very good. Rik, the cruise director, was excellent and engaged the guests well plus providing a plethora of information since he is from the Netherlands. We really enjoyed him. There we a number of cancellations on this cruise as it was in the aftermath of the Brussels attack many decided not to travel. Uniworld was working hard from their corporate office to change itineraries for those of us who had purchased airfare through them. We tried to do this before we departed but they would not do so. Many of us experienced a lot of stress not knowing which airport we would fly back from and communication between the ship and corporate was very poor. I would not book airfare through Uniworld again because of this experience. Overall, it was a good experience but river cruising is just not for us. I don't enjoy the cramped spaces in the dining room and suites, albeit they are beautifully decorated. We will stick to ocean cruising in the future. Read Less
6 Helpful Votes
Sail Date: April 2016
We had been on more than 15 cruises inner travels but had begun to explore river cruises back in 2009 when we took the family to Europe. Since then, we have made 3 river cruises with another coming up the end of May. Uniworld has ... Read More
We had been on more than 15 cruises inner travels but had begun to explore river cruises back in 2009 when we took the family to Europe. Since then, we have made 3 river cruises with another coming up the end of May. Uniworld has proven itself to be our favorite line. The itinerary's are exceptional, the ship's decor and ammenities lush and beautiful, and the service impeccable. Things such as mid cruise evaluations which received immediate follow-up were of notable significance. Not only did our ship have an indoor pool but the bar, salon, and dining rooms were well appointed, comfortable and pleasant. Our room was comfortable and had many features never before seen on a river cruise (i.e.: heated bathroom floor, best bed ever, exceptional ventilation, rain forest shower, mirrored TV, and wonderful storage space. The service, from in room help to mealtime servers to cruise management were most helpful. They were "how can we help make your trip better" types of people. They were empowered to make it happen. And, as I said, the mid cruise survey was immediately read and implemented, such a rare occurrence. I also want to comment on the guests. We met so many truly wonderful people. I can, honestly, say that every person we met was someone I would enjoy socially whether on or off the ship. My husband and I shared contact information with multiple people. We do believe that the people who select Uniworld are a reflection of the company. We love Uniworld and have already booked our next cruise with them for 2017. Read Less
15 Helpful Votes
Sail Date: August 2015
We booked with Uniworld in a suite, category 1, room 403. The food was excellent, butler extremely efficient. The staff was just working. I'm not sure why they started this cruise knowing the river was low in certain sections ... Read More
We booked with Uniworld in a suite, category 1, room 403. The food was excellent, butler extremely efficient. The staff was just working. I'm not sure why they started this cruise knowing the river was low in certain sections and may not be able to complete the full trip due to low water levels.and that was the problem in a nutshell. Disregarding the desires of their clients. Guess they were hoping it rained. I think all the clients should have been informed of the situation and given a choice to re-book. I hated being bused the last 4 days, the climbing in and out , the discomfort. The packing and unpacking the change of itineries and missing the hearing enhancers.we were exhausted by the end of the trip. Actually 2 couples on the ship were called and told this before disembarking so the cruise line KNEW of the possibility. And as long as a possibility existed we as luxury paid clients should have been given that information. The rest of us had no idea until we had to leave the ship with 4 days left. Bused to Austria and Budapest. Put up in lower quality rooms and allowances for 3 meals along with many of our suite amenities not included at the lower quality hotels. Even though the food was good their handling of this enormous situation left us knowing we would never use Uniworld again. Barely evening entertainment to speak of. Almost everyday the top deck was not usable. The decor was in the style of Maria Theresa period gone wild. Mirror mirror everywhere. The dining room food was very good but the buffet and service stations were in the path of entering and leaving the dining room. As a result a lot of traffic incurred. I did not like open seating. I would rather be given a choice of sitting with or without company before randomly trying to find a place to sit .if you didn't get there exactly at 7 pm. Plus at 9:30 the staff turned on the lights and started cleaning up around us. We were not trilled with the cruise. Maybe because of the way it ended. It left us feeling taken advantage of. We have tried to speak with Uniworld, wrote letters to them and our agent. Everyone agrees we should be refunded for the last few days . If nothing else, don't go unless you are sure the ship will sail for the full amount of days you are planning. Be informed. Read Less
8 Helpful Votes
Sail Date: June 2015
My cruising background: * Sea Cruise Nights: (about 280, mainly on Seabourn) * River Cruise Nights: This is my 1st River cruise. OUR SUITE: 406 PROBLEM #1 - INTERNET Internet access is free, and fast enough. But there is a ... Read More
My cruising background: * Sea Cruise Nights: (about 280, mainly on Seabourn) * River Cruise Nights: This is my 1st River cruise. OUR SUITE: 406 PROBLEM #1 - INTERNET Internet access is free, and fast enough. But there is a big problem with accessing anything else than BASIC email and WEBSITES. There seems to be a firewall between the ship and the world that is set as follows: * ALLOW: Web pages & Basic email * DISALLOW: All else For example, this is what I could NOT do initially: * Send email via Secure SMTP. Specifically ... my outgoing email is set to use the (common) port 587 for secure email. It is blocked. * Login to my work server via Microsoft's RDP protocol. That outgoing port is blocked. * Login to my security camera server. That port is blocked. * Make VoIP (phone) calls via my VoIP service provider. Also blocked. All these tasks are essential for me to keep in touch, and manage my business. I reported this to the reception, and it seems I am not the first to mention it; I overheard others with similar problems. The front desk was very helpful, and asked me for a list of the servers:ports I needed to contact and they requested them to be unblocked. About 24hrs this was done successfully and I had full access to all services I needed. I travel extensively and used the Internet from many hotels, airport lounges, cruise ships, .... Never seen this problem. Uniworld really needs to get rid of this silly policy of blocking everything by default, and allowing through only some things. It can not work in the long term. (By all means - I have no problems if they block bandwidth hogs like Youtube, but not my secure email). I happen to be very well versed in Internet technology, so was able to diagnose these issues. But most people will simply see things 'not working' and get angry. [For those reading this thinking "Gee - He is on holidays ... surely he can leave work at home for a while!". Like some others on board, I own my own business and that business affords me the luxury of being able to cruise frequently. While I have people that generally run the show, sometimes you need to get involved from time to time. Access to secure business email is not a luxury for me. I want to also point out I had no compliant with the Internet speed. Yes - it was not as fast as at home, and yes it dropped out from time to time. That I understand. I can live with slow email, but not zero-email.] PROBLEM #2 - VIBRATION After leaving Amsterdam, the banging of pipes in the ceiling woke me up. Something needed to be tied down. Reported to reception and was told: "That will stop after Koln, as we travel slower in the next stretch of the river.". Hmmm.... no comment. Everything was much quieter on subsequent cruise nights, as we travelled slower. PROBLEM #3 - LOOSE FITTINGS This I put down to simple teething problems with a new ship, but things like the door knob to enter our suite is loose and rattly. Odd for a brand new ship ISSUE #1 - ROOM SIZE I will preface this by saying this problem is with me - not the ship. We have a Suite (#406) as the size of the normal cabins is too small for me. But even a Suite is compact. There is an annoying small partition between the bed and the 'balcony' (Hint: it is not a balcony - it is a part of your room that has been partitioned off - making the room feel smaller as a result). I would have prefered the partion and the glass sliding door to that 'balcony' removed completely. GREAT POINTS * The 'Mirror TVs' are outstanding. (What looks like a Mirror becomes a TV when you turn it On). Really cool! * Service. Fantastic. I would say it is better that Seabourn. One of the benefits of small-ship cruising (we were 91 passengers on a ship that can accomodate 150) * Food and Wine. 8 out of 10. Good, standard food, well presented. Good quality wines with staff that soon got to know your preferences. I liked the inclusion of 'regional' food and wine specials as we cruised (e.g. Bavarian specialities in Bavaria, Hungarian specialities in Hungary, ...) * Included Excursions: I am not a fan of bus trips and tour groups that have to maintain the pace of the slowest person, or the most frequent toilet-seeker. But Uniworld structured this very well. Each port generally had a CHOICE of free excursions. Generally there was a higher-activity excursion hosted by the on-board fitness expert; we noted about 10% of the passengers did this. Then there was the rest of us on the more normal trips. But even in this group, it was split into two classes of people: The 'normal' groups, and the 'Gentle Walkers'. This was great as it allowed those with mobility problems an excellent alternative, without slowing down the rest of us. By the way - all excursions were hosted by local guides with excellent English. And we had QuietVox boxes; we all had a radio receiver (with volume control) and earpiece, and the guide had a microphone and transmitter. Everyone could hear clearly! Top Kudos to the Cruise Director - Chad. He did a fantastic job in every respect. I also noted that Chad seemed to book more seats than needed. There was always spare seats on the busses. And at the concert in Vienna, Chad asked for 100 seats in the room, even though there was only (about) 80 of us attending. * Bed. My wife said best bed she has ever slept in. OVERALL Loved it. Highly recommended. I did not get 'castled-out' or 'churched-out' as expected as each port was pleasantly different from the next. A very memorable experience. Read Less
9 Helpful Votes
Sail Date: June 2015
Some background information on the cruisers: Couple in early to late 50's. Have over 200 days on Seabourn this was our first river cruise. Embarkation: We made our own way to the ship at it was very easy to locate. We arrived ... Read More
Some background information on the cruisers: Couple in early to late 50's. Have over 200 days on Seabourn this was our first river cruise. Embarkation: We made our own way to the ship at it was very easy to locate. We arrived around 12.15 and as our suite was not ready we looked around the ship and then had a buffet lunch. Very easy embarkation process. Ship decor: I have heard some posters on cc say they would not sail on Uniworld because they did not like the decor. What a pity to miss out on experiencing Uniworld for this reason Decor is subjective but I will say right now that I loved the decor and really appreciated the fine eye for detail that this ship had. Would I furnish my home in this theme, certainly not but as I was only living with this decor for 15 days I really enjoyed it. I felt like I was living in one of Maria Theresa's palaces and the theme of the ship made sense when we did indeed visit some of her palaces. The Ship: We loved the Leopard bar at the back of the ship and would meet friends there every evening before dinner. We also had a light lunch of soup and sandwiches one day outside which to be honest is too noisy when the ship is moving. The main dinning area never felt crowded but I will say that most of the round tables were taken first as these are much easier to move around when you are getting up and down to go to the buffet. I like that the blinds were moved up and down automatically by the staff if the sun was shinning in guests eyes. The Viennese cafe we hardly used but you could always go down there and make yourself tea or coffee and have a pastry. The Theatre room looked lovely and cozy but we never used this either. The pool we did use and more than a few times. I have heard that guest think it a strange location for a pool but we did not feel this at all. Yes you can see into the pool from the Leopard bar which gives that room a more spacious feel and the mosaic tiles in the pool are truly beautiful. However once a guest enters the pool all the glass becomes frosted and no-one can see in. The pool was heated to a nice temperature and we enjoyed our swims in there. For those of you going on the Maria Therese I encourage you to try the pool out. The main lounge area was very nice and the veranda at the front was also well used. It had an automatic shade that when sunny could be extended. The only problem with this area was that it was the smoking area and we had a few heavy smoker on this cruise so we did not use it very often. The top deck had a lot of chairs and a lot of sun coverage and we saw many passengers doing their daily walking around the deck. We liked this area but because of the bridges were had to go under it was closed for a long portion of the trip. The Staff: In this area Uniworld really excel. To me the staff were as well trained as Seabourn staff and they were very friendly in an unfamiliar way. They had the balance just right. The staff could not do enough for you. No, was never an answer we were given. Chad the tour director was an ex-Seabourn staff member and he was very professional and friendly. He was well liked by all the guests. The Food: We enjoyed the food and wine on this cruise. The lunch buffet was always varied and both at lunch and dinner they often had a local specialty. The wines were a real surprise for us as the quality and variety was far better than anything we are offered on Seabourn. Some of the fish dishes on the dinner menu were not to my liking but there was always something I enjoyed to order. I would say that the food and wine were of a very good quality and presentation and we were very pleased with Uniworld in this area. Passengers: There were 35% Americans %35% Canadians 20% Australians and the rest were European. They ranged in age from mid 30's to late 70's and maybe a few in their 80's. Nearly every passenger was very mobile and energetic. Uniworld always had an easy walking group which consisted of about 6 guests. This worked well as they held no-one up and had there own group where they had no pressure to keep up with the group. The guests were all friendly and we had some fun nights. Excursions: We used the ship's bikes at one port and found them to be really good. They also offered you bike helmets if you wanted them. We did most of the walking tours and found all the guides to have very good English. The voice box system worked really well but when they say do not forget your voice box for the tours they really meant it. The guides may have one to spare but on one occasion a guest forgot her system and there was no spare for her. This was at the later part of the cruise so she should have been in the habit of taking it from her room before a tour. My husband did the tour to the BMW factory and really enjoyed it. As this tour was finishing around 2.30 the ship was concerned they would not get back in time for lunch so gave all the guest going on this tour 15 Euro to buy lunch in town. This meant a number of men found a beer garden had german sausage and steins for lunch. The 15 Euro well and truly covered their lunch and beer and a very merry group returned to the ship late that afternoon. We paid for the optional tour to the Vienna Musical and this was well and truly worth the price. Not only did they have music but they had two opera singers and some ballrooms dancers doing the Viennese waltz. So even if your not a music buff you never became bored. We also did the optional tour to the winter palace and this was also a very good tour. Again Chad really worked hard to make these tours run smoothly. All our groups returned to the bus on time and we never had a problem with waiting for anyone. On one tour a passenger from another ship missed their bus and we took them back to the port. This never happened with our group. Entertainment: We did not enjoy the singer in the lounge so we really did not go there in the evenings. One night they had a guitar player/singer and he was very good and we along with other guests really enjoyed him. We are not into local folk music so did not go and see the Um pa band. We did get up and dance one night but most evenings found us up on the deck taking in the sights (there was a service bell up on the deck should you require a drink) and enjoying a wine. Or if the deck was closed then we enjoyed the back of the Leopard bar either inside or outside. My husband attended all the lectures and he enjoyed them very much. Also Chad was on the speaker up on the top deck during our cruise where there were lots of castles explaining the history of the region on the castles. This we really enjoyed. We also appreciated the lack of announcements in our room or on the deck to give us inane information we gad already read in our daily schedule. Extra: Our butlers said they would like to give our friends in suite 407 and us a special surprise. At 500 p.m. they came to our room and set up caviar and a bottle of Champagne. They then proceed to very ceremoniously bring out a saber and de-cork the champagne by swiping the saber down the seam of the bottle. It was a great sight to see and we had so much fun. They also gave us a small gift each before we left the ship which was greatly appreciated. We were leaving the ship early in the morning at 5.30 a.m. and as we were catching a train to Prague the ship gave us lunch boxes so we would not be hungry on the train. We had sandwiches, cake, fruit and juice and snickers bars. Uniworld really wanted to please their guests and in our case they certainly did. We are going to Egypt with Uniworld in November and I hope I can post as positive review on our return. Read Less
13 Helpful Votes
Sail Date: May 2015
My wife and I sailed on the third sailing of the new SS Maria Theresa. We enjoyed much about the cruise although a few things left us scratching our heads. I will hit the highlights of the good, the not so good, and the unacceptable. ... Read More
My wife and I sailed on the third sailing of the new SS Maria Theresa. We enjoyed much about the cruise although a few things left us scratching our heads. I will hit the highlights of the good, the not so good, and the unacceptable. The good: The best part of the ship was the food and drink. The food is outstanding and on par with the best cruise ships have to offer (my point of comparison is Crystal). My wife and I enjoyed every meal and appreciated the ties to local cuisine. The chef has taken a light approach to sauces and that was much appreciated. The breads and croissants are to die for. The complimentary wines were wonderful and tailored to each region as the sailing progressed. Coffee is French press - the first cruise line that we have been on that has taken the time to do that. The staff was very nice and the service was of a generally high quality. The dining service quality was fine but not of the very highest quality. The difference is that cruise ships with the highest level of dining service anticipate your needs; they bring you coffee without asking, they offer a second bread stick before you request it, etc. On the Maria Theresa, we found that we needed to ask - they did not anticipate needs. It was not a big deal as the wait staff brought you what you asked for in short order. The little alcove for coffee on the lowest floor is delightful. It was a wonderful luxury to head there in the morning in my slippers, get a coffee and croissant, and take it back to the room. The included shore excursions were marvelous. The guides were uniformly excellent. The highlight was a special chamber orchestra concert that Uniworld arranged just for our ship in Vienna. This special effort that more main stream lines would not go to was much appreciated and something that we will remember for the rest of our lives. The not so good: Embarkation was anxiety filled. The ship was not where Uniworld said it would be, so when we got to the dock I had to scramble and ask other ships for help. It turned out that the ship was docked a mile away. It would have been nice if Uniworld had sent an e-mail or contacted our travel agent about the change in dock. But they didn't. Once we schlepped to the ship with our luggage, embarkation was a breeze. So if you book the Maria Theresa, please be aware that, at least in Amsterdam, the ship may be at a very different location than the one listed in your travel documents. I understand that everyone has different tastes in decor, so the following simply reflects the taste of me and my wife. We had read reviews about Uniworld's decor being over the top and now we know what they mean. This ship seems to reflect Marie Antoinette on a really bad "let them eat cake" day. The philosophy is that more is better - if a mirror looks good, add a lot more. If some marble in the bathroom helps make it wall to wall. If a pouffy drape and flowery upholstery and carpet work, add more. The result to us was not positive. There are so many mirrored surfaces that parts of the ship such as the downstairs hallway and the bathroom outside the dining room make you feel as if you are in a fun house. There are so many pouffy curtains that if the colors weren't subdued you could almost imagine that you were on a floating brothel. In looking back at the cruise it appears that Uniworld was attempting to recreate the feel of Versailles. Our opinion was that to do that effectively you need a much bigger space to work with. A more subdued decor approach works better with the small spaces a river ship has to offer. We were quite surprised to find that the Maria Theresa does not have any inside forward views and, to us, that was a significant deficit. The lounge is quite nice, but the forward view is blocked off. Sure, you can go up on the Sun deck, but if it is cool, the weather is inclement, or the Sun deck is inaccessible due to low bridges (which happened about 40% of the time on our cruise), then you cannot look out the front of the vessel. There is a surprising amount of vibration and noise when the ship is at high speed (as it was from Amsterdam to Cologne). During that period we could not sit in the Leopard bar at the rear of the ship due to the shaking. My wife had trouble sleeping during nights that the ship traveled at high speed due to vibration and noise and we spoke to a number of other passengers who said the same thing. The Maria Theresa boasts the latest technology, but that is a two edged sword. On one hand it is kind of neat that the TV is built into the mirror. On the other hand, I didn't really want to spend my cruise figuring out how to adjust the lights, air conditioning, TV, etc. After hitting the glowing round thing that is supposed to turn on the cabin lights for the fourth time in order to get them to turn on, I started longing for a simple light switch. The complimentary internet was nice and worked better than I expected - at least using my iPad. Trying to use the internet through the TV was an exercise in frustration. The cabin is cluttered with nonfunctional furniture. You would think that with space being a premium on the ship, that efficiency would be a priority. Not on the SS Maria Theresa. The design emphasis is on the Marie Antoinette look, not utility. Another example of the lack of utility was the layout of the dining room. Both the wait service areas and buffet stations are at the front of the dining room. So everyone has to walk past them to get to a table. Since the aisles are very narrow, this lead to traffic jams during breakfast and lunch as people entering the dining hall have to navigate past waiters filling drink orders and other passengers filling their plates at the buffet table. The obvious solution would have been to flip the room around and put the service areas and buffet tables at the back. This was one of the areas (along with the lack of frontal view and the lack of drawer space as described below) that had us scratching our heads and asking, "What were they thinking?" The unacceptable: When we got to our cabin, we called the front desk to ask where the drawers were for our clothes. After all, the ship was taking a 14 day cruise, so we figured there must be a hidden chest of drawers. The answer we got back was that there were cabins that did not have any drawers and ours was one of them. We were floored. You go on a cruise to not have to live out of a suitcase and now we were being forced to...well.... live out of a suitcase. When we talked to the hotel manager, she apologized and said it was a design flaw. But she didn't offer any useful remedy. Closing remarks: So would we book another cruise on the Maria Theresa? No. I do not want to cruise in a cabin without a single clothes drawer. I want a ship that has more tasteful decor and provides an interior frontal view. But I do want a cruise line with food this good and staff this nice. Read Less
S.S. Maria Theresa Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.4
Entertainment 4.0 3.9
Public Rooms 4.0 4.6
Fitness Recreation 3.0 4.1
Family 1.0 4.1
Shore Excursion 4.0 4.5
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.1

Find a S.S. Maria Theresa Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise